Located at a very scenic location but the cannot recommend the hospitality. First the front office wanted to move my car (wasn't blocking any other vehicle, road or entrance) to different location to give space to a luxury SUV, then again they wanted to move it to another place which I refused. Service at the restaurant was the same. The restaurant manager gave one menu to us, group of 8 and conveniently a menu each guest at other tables. Very few options on a la carte menu, no option for those who eat just fish. Small portions and soup comes before ordered drinks. The worst part, security guy comes and ask to move the car again in the middle of meals. Went to order some drinks the next day and the steward a the restaurant took his own cool time paying attention to his mobile phone before attending to the order. Some of the staff (not everyone) look at guests like they are a burden. We go to hotels expecting hospitality. We can go on a hike to experience views. So, overall terrible service from the hotel.

Food is amazing . The presentation and the taste was so amazing. Chef was super friendly. The hotel is clean and beautiful. The room was huge and comfortable. The scene of sunrise is breathtaking. I would recommend this place to anyone. Hope to visit again. One of the best view in Kandy

So we went for a weekend lunch here at Mount Blue. I wanted a place with amazing views and amazing it was. The restaurant had glass walls on one side giving the mountain views to the diners. The service and food is average so i would go along with 3 stars for that. There were few other local diners also. The location shown in google maps is accurate. Overall, I'm gonna go with 4 stars.

The view from the hotel is excellent! The service was a little bit slow on the first day, probably because we came after 7 pm, but anyway, we expected to be better perpetrated to greet guests. There were no hot water. The day after they managed to fix it. The food needs significant improvement.

One of the best hotels in Kandy with a view. You will not get this view anywhere . The staffs were really nice. The kitchen staffs are nice too. Each time Chefs will come to you and ask about the food. One thing I am bothered is one of the hotel boy get into my room with out my permission while I was outside the hotels and clean the room. Be aware of your valuable stuffs as few of my valuable things went missing when the hotel boy got into my room without my concern. Overall the hotel was nice but I hope the hotel management improve there management system and do not provide access of the rooms to everyone.

From the moment we came to the hotel and until we checked out, I can say hospitality they provided was 5 stars 👍🏾 We stayed on a top floor suite which had a really cool jacuzzi with an awesome view too. Food wise they can improve more I think.

The best hotel I have visited in my life. The staff, the food, the room, the service, the view from the room were all better than expected. Recommend to everyone. They give us the best for the money they charge. Everyone is working hard.Amazing ❤❤

We went there for my husband’s birthday. Rooms are clean and nice with a beautiful view. Staff is friendly. Food was really bad. We had dinner buffet and we were surprised by the food items they included for the buffet. Bland food and it did not look like a hotel buffet. This made our whole experience worthless. I asked to arrange a special birthday surprise with candle light dinner and they forgot until i reminded them of it. We recently visited another hotel and paid the same amount we paid at Mount blue , rooms, service and food was exquisite. We really regretted for visiting mount blue. I don’t think we will ever visit mount blue again. Not worth the price.

Very beautiful place. The people who served us did a very good job. But the confidence about the hotel disappeared immediately. Last month we came to the hotel for three days. When we left, our rooms were cleaned without our permission. Even our personal clothes were kept as they wanted. Will not recommend this hotel to anyone. Because we came very confident but there is no security.. One of the managers there spoke to us as if we came to stay at the hotel with his money. If there was a proper management, more guests would definitely come to the hotel in such a beautiful place. A guest comes after paying money. Therefore, think more about the guest's security.

View is the best part of this hotel. Jucuzy and bath room also has a breathtaking view of mountains and Mahawali river. Staff is very friendly and helpful. Bath room is with modern fittings and even jucuzy is fully automatic. Pool also really nice more like a infinity pool. Overall hotel is well designed. Bed linnons were not cleaned well, we found some blood stains inside the blanket , which is quite disappointing. Bathroom well cleaned but they forgot to empty the bin. Food can be improved, breakfast was good but dinner is not up to expectations. Limited parking there. Overall worth for money due the view.

Except the view and service at the restaurant everything was not upto the standard. This is the 1st time I stayed out from the Cinnamon and Jetwing hotels. I am so disappointed the decision I made when deciding the place for our honeymoon. If you have not enjoyed the experience in a high standard hotel such as Chaaya Citadel Kandy, this place might be a good place for you. Reception staff is not supportive, no pool attendant, room service is very poor, Rooms are not clean and most importantly they do not have international standard buffet. Trust me you can have that kind of buffet from the city at a very lower price than this. We were expected a high level experience what we have enjoyed at other hotels. But so disappointed with our stay. If anyone from hotel management hope contact me after seen this review,then I would like to share my experience with them and give suggestions from my view to develop the hotel.

It was a beautiful stay. Loved the view from the suite room. Washrooms are so beautiful you have a gorgeous view of the mountains from there even. Food was excellent. View from the pool is picturesque as well. Good stay.

One of the most beautiful views in Kandy. The rooms were specious and clean. The road to hotel is a bit narrow and lumpy. But it worth the view. The food is fine. Overall a fine experience.

Very nice experience staying at the place! The room was clean and the staff was very friendly. Food was not good 👎 The road to the hotel was a bit small. Morning view like a heaven ♥️ Would 100% recommend to my friends and family.

Rooms were super luxury and clean. The view is so beautiful. Meals were so delicious and fresh. Specially the spaghetti was so tasty. The crew were so friendly and helpful. We have send a very relaxing full day. HIGHLY RECOMMEND.

Sorry to mention my stay was not perfect there. Rooms were clean and tidy. Bathrooms were Ok. Service was very good and friendly. Negatives................ 1. Food was below the Average. We just had the breakfast and the buffet was very limited and can not recommend the tastiness of food. 2. First we were offered a room which did not have great view and upon our request the room was changed. The second room was in the next price category and we were charge the additional amount for the stay. Therefore, please avoid the Deluxe Suite as it is too risky u may get a room with a bad view. 3. Had PEO TV connection with limited no of channels, specially it did not consist a suitable channel for the kids.

The hotel has a breathtaking view over the hills and is an ideal place to relax. We took the suite which was very spacious, clean and lovely interior. The bathroom was again very spacious and clean with all the amenities available. Improvements would be to have an operating jacuzzi as it didn't work and the food spead needs to improve drastically as it was a let down, for such a amazing place.

The room was very luxurious and the interior design was very good and the mini bar prices were affordable. Bathroom was small but cute , clean and with latest stuff. The view was the most best view I've seen I'm my life. When the sun rises you could see all the clouds are covering the mountain peaks and that's very breathtaking. Food was actually delicious and the staff was helpful and friendly. The only thing is it took a bit long for the reception to get us checked in . We really enjoyed our stay.

The location, view and staff were great. There was a mishap with the food, but they gracefully recovered and made amends. Amazing breakfast!

lovely calm place where you can enjoy the superb view of river mahawali , which is known as the longest river of the sri lanka. They are so friendly staff and the welcomed us so warmly.

Mount Blue is an amazing view hotel, It takes our minds so relaxed. Milinda from the front office gave us an excellent job during our stay. Rooms are well-cleaned and daily doing the housekeeping. Foods are amazing. The view from the hotel is another level, you feel like you stayed at the top of the mountain. The Restaurant Manager Mr Kumara gave five-star service to feel happy all the time. Specially thanks for him making a remarkable candle dinner with my fiance. Overall I'm so happy with Mount Blue's service and recommended to all get this experience in beautiful Kandy.

Rooms have amazing views. Food was good as well. Nothing too fancy, but worth for the price. Would recommend if you are coming from your personal vehicle. If not you can arrange a tuk from hotel

Magnificent view, can spend even an year over here. Simply loved it.. Staff is super friendly and place is quite new which was started in 2018... Cannot complain about anything but things they could improve... 1. Maintenance 2. Food verieties

Exceptional service so far from the word ‘go’ Reception, restaurant and the room service providers were friendly. Chamath and Sanduni, they were very humble and served us as exactly how we wanted, they deserve a salary increase. Food and beverage manage too was kind. We got the experience we expected and will come again for a long stay. Bit more to go and i expect them to carry on. Good luck ‘Mount Blue’

View is the best part of this hotel. Jucuzy and bath room also has a breathtaking view of mountains and Mahawali river. Staff is very friendly and helpful. Bath room is with modern fittings and even jucuzy is fully automatic. Pool also really nice more like a infinity pool. Overall hotel is well designed. Bed linnons were not cleaned well, we found some blood stains inside the blanket , which is quite disappointing. Bathroom well cleaned but they forgot to empty the bin. Food can be improved, breakfast was good but dinner is not up to expectations. Limited parking there. Overall worth for money due the view.

Had a wonderful stay at Mount Blue Kandy! Amazing view! Service and staff and great. Our room was a superior deluxe, room was clean, well planned and with all required amenities. Food was yummy and breakfast buffet was plentiful. We only stayed one day due to schedule but would have loved to stay longer. Will stay again!

What a great place. Staff members are very friendly. Room service is good too. Food I had was very delicious.

Gave a excellent hospitality.Delicious food and have a very friendly staff.Room was superb condition with amazing view.Everything was great!!

Highly recommended. Had a wonderful stay at Mount Blue Kandy! Amazing view! Service and staff and great. room was clean, well planned and with all required amenities. Food was yummy. Will stay again!

Highly recommend.. worth for the price and excellent service with friendly staff. Also there is nice scenery view. The food was delicious and the atmosphere was very calm and the mind was healed. But small parking area.

The place is scenic…but make sure u use the hewatea road and enter to the dharmaraja mawatha… if you take the right turn near suwa asupuwa it’s footing be tricky for big suv or van . Call and get directions is the best option. Room was clean with iconic view . Staff was very friendly. Didn’t try dinner or lunch so no comment. The breakfast was ok with basic options but was nice , good service.

Excellent welcome as this was our first stop on our trip to Sri Lanka, we were greeted with a warm welcome, glasses of juice and water, the rooms were nice, the bed was so comfortable. We ate in the restaurant the first night as we arrived late and I was over the moon with the quality of the food, I am a private chef, I have worked in Michelin starred restaurant and travelled quite alot and I was thrilled with the selection of the buffet, the deviled chicken was so flavourful as was everything that was on offer, the chef came out and spoke to every table and you can tell it's all made with love and passion. All the staff were so friendly and helpful I highly recommend to stay here if your in Kandi. Thanks again to all the staff.

I went with my family in August 2023. wonderful place with nice view. breakfast was delicious with many options. Staff is friendly. Worth for the price I paid. Highly recommended this Hotel.

One of the Beautiful hotel in kandy . as well as the Service Also . The rooms are very clean. Also the bathrooms are clean. Breakfast is as good as dinner. The staff is very friendly. It can be placed at a higher level in terms of cleanliness. But the only problem was the sound coming from the AC. It's a bit annoying. Similarly, if you look at the price, it is compatible with the service . I can recommend this Hotel.

Great location. It would have been one of the best properties in Kandy if they have some more outside space. Just the pool area was the only outside area which was very minimal walking or hanging around. Really closer to the town yet really beautiful view of the mountains & Mahaweli river. Customer service was excellent. Specially Mr. Kavin was really helpful accommodating our group of 20 pax by offering us extra facilities upon request and been really patience in handling our booking. The hot water system on some of the rooms weren’t working properly. One of the washrooms had almost boiling water coming out of the shower which ended up burning the fingers of the one who was trying to get a shower. The biggest problem was their meals. We were on FB basis. The lunch was a total flop where there was only a mixed fried rice (not so flavourful), pasta & plain rice with no extra curries except for Dhal & Cabbage. Later upon our request for dinner a chicken curry was added but the rest of the items were not that great either specially if you are just not so interested in having fried stuff or oily stuff. Why would you go to a hotel only to have hoppers or plain rice with 1-2 condiments! Breakfast was comparatively better with few more options than L & D. It’s just that the menu selection was not done properly and the food needs to taste like proper Sri Lankan. Also a fried rice or a noodle is not the only 2 options you could think of when you put up a buffet! Please improve on this area too as you need to sort this up asap if you are really concerned about your business & customers (most of the reviews has pointed out the same issue).

Amazing view and incredible service. Rashad went out of his way to make us welcome and comfortable, and the kitchen staff were very accommodating and helpful. All the staff take a lot of pride in their word and are super friendly. I would recommend this hotel to everyone .

Very Beautiful Place. We spent 2 days in mount blue kandy hotel. Great nature view from balcony. Cleaned rooms very good room service. And their chef is also so supportive, they tried there best for the food. We enjoy so much there. And the receptionist lady Rashmii is very supportive,and the receptionist men Shehan is also very supportive. Love to stay there definitely we will visit again.

Much recommended place for a stay around in kandy, warm welcoming & friendly staffs! The sunrise view was the best part. Cheers!

Great place to lost with an imaginary view. Friendly staff service. Delicious food. People who finds to escape from the regular life should go here..

Stayed there on 24th October via a h/b double package.. service great.. view amazing.. best view among 10 star hotels I stayed ever. But I have to say some week points. 1st thing, food was not good enough when comparing to the other star hotels I stayed (not received a welcome drink @ the check in). 2nd thing, access road has to develop because it's very difficult to reach.

If your looking for a good food this is the place to visit. We had set menus due to covid situation and that food was the best food i had so far in a hotel. Menu is different as well ,not we eat in other hotels. Keep up the good work,will definitely visit again for the food...🥰

Restaurant service was excellent. But the room cleanliness needs more attention. Bedsheets and Duvet having stains while some bathroom amenities are missing. Means that they don't have them, but provided on request.

Unbelievable view at the Deluxe suite and the Jacuzzi was incredible. Deserts were yummy and staff are very friendly.

Great location.. early morning (6am) is fantastic sun raising great view.. room is in good condition . Well cleaned. Pool also better. Good also 👌 friendly staff..

Great experience, Friendly staff & very good service. Highly recommended.

I came to Kandy (travelling a very long bus journey) with one purpose: to get the train to Colombo in the morning. I asked for the hotel’s support in finding out the correct times and they successfully gave me the wrong times meaning I missed the 5am train and ended up getting a very sad and uncomfortable bus journey back, which I am very upset about as I really feel like I’ve missed out. The hotel isn’t luxury — the sheets are stained, I didn’t sleep in the room and I did find the staff irritating — I was in meetings and they kept calling my room, not taking my hint when I hung up the phone. The hotel really has nothing about it and for the price you can get a lot better elsewhere. The food was excellent though I had a delicious rice and Curry.I really regret staying here.

Great experience, clean rooms, extremely helpful and friendly staff, amazing views and good prices. The restaurant took extra care with a gluten allergy (gluten free) for a celiac disease person. Highly recommend! It takes time to get up and down the mountain so if you need to be in the city centre at a particular time you need to plan in advance.

Friendly and warm staff. Excellent rooms and foods. 4ft pool, restaurant awesome. Rooms are clean. We loved the experience.

Excellent hotel with 5 🌟 servise.. kindly and helpful staff

The experience was excellent; beyond what we expected!! The hospitality, the food, quality of service, the facilities were exceptional 😊 Would recommend this place for anyone who wish to have a splendid experience which is totally worthy for the value you pay!

I have stayed 5 days in king suites. One of the best places in kandy specially food is awesome there in restaurant. chef is friendly and he is willing to customize our orders as well. i did my Fiancé's Bday celebration over there in mount blue. Its very beautiful place to do bday celebrations and the support from staffs are remarkable. I strongly recommend this place and will stay again.

We had an awesome time. My small daughter too enjoyed the stay a lot! clean and comfortable room with breathtaking views, pool with a nice scenery, friendly staff , delicious food. Highly Recommend !!!

Very good hotel. Room quality was good. We got a room with bath tub. Customer service also good. Dental kit and tea / coffee packets provided on request. Food provided on set menu basis. Food taste awesome even though there weren't much food varieties to select. No space around the hotel to walk around. Not much parking spaces available. Route to the hotel not much safe since it's a very narrow road with a lot of turnings.

View was amazing. Food was okay. Can Improve. No hair dryer or iron in a suite. Toiletries were not available.

Highly recommend ⭐⭐⭐⭐⭐.for us it was like a heaven on earth. Delicious foods and attractive view . Room service is perfect and the staff is very friendly like family members. If you wants to be relaxed this is the best place in Kandy.

Highly recommend. Worth for the price and excellent service with friendly staff. Treated with very delicious foods. Rooms are with superb conditions and facilities with cleanliness. Thank you #mount blue ! hope to see you soon. ❤️

I was there with my wife for one night. Beautiful place with nice scenery. The full scenery is not there in some rooms. So make sure that you ask for a room with full scenery when you are booking. The rooms are clean and neat. But not the best. (Deluxe) food was good. We only had breakfast. Pool is clean with a view. Staff was very friendly and cooperative. Road to the Hotel is narrow. Be carefull when you ride.

Here is a real hotel experience .. Try it once in your life. I went to the Mount Blue Hotel for the holidays with my wife. Great experience and great hospitality. The food was delicious and the atmosphere was very calm and the mind was healed. . Love ❤️ it

We just went on a day out and the staff were really nice. So was the food. Even the pool is well maintained and we even got some beverages to the pool. But maybe they could have a game room because we spent a lot of time just in the pool.

Best hotel for honeymoon couples.view is awesome.staff is very friendly. If you planning to visit here choose Suite room with Jacuzzi. Delicious food.This place is 3km from kandy city. Highly recommended hotel for couples.

Very nice place with a spectacular view. All the staff were very friendly and supportive. Had a great surprise for my birthday as well. Delicious food with a great variety. Can recommend to anyone else! 😍

not so crowded, very clean, helpful staff, really nice location, nice clean pool, excellent food. but small parking area, reasonable rates. Will go again.

Stayed for two nights in the Deluxe Suite and loved the experience. The customer service and everything was perfect. Food was realy good and they made sure they covered all our needs throughout our stay. The staff is very friendly and the Suite was very clean and tidy. It was made on a whole different level for the view and the view was amazing. The roadway was a bit narrow and hard to find, but reached the place with the help of Google Maps, but it was definitely worth it. Will visit again for sure.

A good hotel with friendly staff. The rooms are good, clean and quiet. The restaurant and pool is also clean. The surrounding near the pool is nice. The food available is delicious and the restaurant manager and the staff is friendly and helpful. The food variations needed improvement.

I love and highly recommend this hotel❤️. Rooms are very clean and beautiful😊 Very tasty food 🥪🍔🥗 Incredible hospitality and friendly staff. Anyone can spend quality and lovely time here. The scenery from the room is breathtaking.🌿🍀🎍🌳🌧