Kandy has a lot of options for stay for all kinds of travellers from budget to luxury. This hotel provides all facilities of luxury in a limited budget. Situated on a hilltop, they hotel has a steep slope to reach. Kandy market and restos,cafes are approx 1.5 km away down the hill, so a quick tuk tuk ride of around 100lkr helps you reach city centre in 5mins. Very well maintained rooms and decent and helpful staff.

Hotel Cassandra is one of the best hotels located in the best location in Kandy. It had a great view from the hills, and the hotel is close to a famous viewpoint in Kandy. The hotel room and the bathroom were clean. The room was spacious and well-equipped. The room had a safety locker, various types of power sockets etc. The balcony was lovely, where you could relax. The room featured a high-end Samsung TV. The bathroom had both types of showers and cold/hot water. It's a sustainable property. The bed was super comfortable, which enabled a great night's sleep. The manager and the owner were amiable, helpful and customer oriented. I recommend this hotel to anyone visiting Kandy for business or leisure.

We went to Kandy for a short visit as part of our family get together of 18 people. Staff are very friendly. We had morning breakfast and it was great.

Great hotel with an amazing view in the Kandy city. Well maintained and staff is very well coordinated and thus they are efficient Impression.Rooms were spacious, comfortable and clean.The view of the city was amazing! Lovely atmosphere,,great value for money..

What I liked about the place: - the shower , the views outside the room. The perks: - they changed us 3 times of room. First they gave us the wrong one (we paid for a deluxe room expecting to have great views, it was not the case). Then the second room the AC wasn’t working after 30’ minutes the guys were trying to fix it until I asked for a change, and in the last the bedroom the bed wasn’t properly made, we didn’t complain we were just to tired and wanted to sleep). - price is too high for the quality. - installation wasn’t super clean. - the room doesn’t has a direct view to the mountain, there is an external balcony and any people can stay there so you need to close the curtains, hence you don’t get the view. - the isolation isn’t good, we woke up because people were smoking outside in the balcony, and the smell will come on the inside of our room. - breakfast wasn’t great as in other hotels for the same price you’d pay in Sri Lanka. For a one night stay is ok, but I’d say you can get better options for cheaper or better quality. I wouldn’t say it’s a 4 star hotel.

a comfortable place to stay, the service is very satisfying, n have a nice view ☺️

The rooms are fantastic, it’s very quiet at night, and you can’t beat the view over Kandy. But the main reason I’m giving it five stars is how helpful the staff were. I spent a week in the hotel after recovering from an injury and they were all immensely helpful during the days I couldn’t walk, including bringing me food and a special mention goes to the man who went out to the shop for me when I couldn’t. I can’t recommend this hotel enough.

This place is so scenic. The staff is courteous and helpful in nature. Despite the difficult times in Sri Lanka, they carry a smile everytime. The restaurant food tastes so good. The chef here really knows how to tingle with customer's taste-buds. I should say you should visit this place everytime when you are in Kandy.

I had confirmed booking and once reached to the hotel after a tired day, while the reception was told to pay addition due to there rates has been mistakenly updated to the system and refuse to offer the room what we have reserved and paid. we went for another hotel in the town, complained and refund the amount after a month. Totally spoiled our special day.

Hotel Cassendra is a really good hotel with a marvellous location. We could highly appreciate their services, food, rooms, facilities and everything. All the staff members were so good and very polite. They offered a superb service, took special care of the two elders accompanied with us. They tried their best to pay individual attention to all the guests as much as possible. Could highly recommend this hotel to anyone who wish to visit Kandy. Wish the hotel and the team all the very best.

💫❤A wonderful place with a charming atmosphere ...very attractive hospitality ...specially from the manager ..very cooperative service .. The location offered a magnificent view of Kandy. Town was walking distance, and very convenient .... Room was spacious, bed was comfortable, shower’s water pressure with hot water. An outdoor balcony that had a magnificent view of the sunrise....Rooms were very clean and tidy ...The delicioys meals served were to the utmost satisfaction to the guest requirement ...A highly recommended location who seeks calm and quite stay close to Kandy !!!!💫❤

We as a family group stayed at Cassandra hotel recently and we were pleased to stay there with excellent rooms and breakfast and friendly staff . The only negative point is there is no lift and elderly people can stay on ground floor. Location is top of the hills near vie point overlooking Kandy city. We definitely like to come back again. Best wishes

Beautiful Location , Clean rooms, Friendly Staff, Amazing Food All from Cassendra Hotel in Kandy

The service was amazing! The Hotel had a nice view as well as amazing food! Rooms were top and the staff was really nice! recommend this place 10/10!

Let’s start with the positives: - Great location - Close to the lake - Quiet and peaceful surroundings The negatives: - The food was okay. The dinner on our first night was not great at all except for the potatoes. Beyond that, the food was okay but so I think it was worth the price we paid? Not really. - Our room was good and comfortable. The beds were great and comfortable. The cupboards were spacious and the room had the basics that you’d expect. However we didn’t have towels and we had to request it 2-3 times from the staff before we received them. Also the bidet shower in our room had some mobility issues and was tucked partially to the base of the toilet so it was hard to use thus defeating its purpose. Also the bathroom had no floor mat as well so you’ll likely be walking into the room from the bathroom with some wet feet. - Did the price match what we expected from the hotel? Not really. For the amenities and service and the food we received, it was definitely not worth the price paid. In conclusion, I badly wanted to like this place. The people working there were nice too. But taking everything overall, I would suggest that for the price we paid here, you are better off at some of the other hotel options out there that offer better amenities, service and an overall experience.

We had a very good stay in Cassendra. The room was spacious, comfortable, had AC, and the sheets and towels were very clean. I would recommend the staff to put more emphasis on cleaning the toilet. The breakfast was very good. Both big, and delicious. The staff is great, in every aspect. The location is very nice, and very quiet at night. The view is beautiful. Just be mindful of the fact that if you want to walk to the city center when it's dark, you're not going to have a nice hike.

The hotel has excellent staff, which makes it an absolute pleasure to stay there. We were 3 person in a normal room & we had troubles opening all our 3 large suitcases on the floor, as the room isn't very large for 3 persons. The Sri Lanka breakfast was VERY good & they made it to our liking without any problems. We really enjoyed our breakfast in Hotel Cassendra. The hotel is just a short walk from the city or from Hideout Cafe, so it's perfectly located with a nice view. I would recommend a few chairs/table outside the room, so it's possible to enjoy the evenings or mornings outside, rather than only in the room.

Hotel Cassandra was overall a really nice place . We enjoyed our time here . The staff were really welcoming and friendly. The highlight of this place is there food . The food was delicious. The rooms were clean and the location was convenient. Everything was up to expectation and satisfactory but the only problem was the bathroom . The bathroom layout was a little hassle. The water from the shower area would reach the toilet area . Overall we enjoyed our stay at Hotel Cassandra .

I spent only one night at the hotel but the staff, the views and the amazing rice and curry they prepared for us make the best possible experience! Ruwan is an amazing hostel and he helped us with everything, he even arranged tickets for the Kandy-Ella train when we thought it was imposible to get them. after leaving Kandy he also tried to help us to enjoy the best of Sri Lanka. I would definitely recommend the place!!

We really enjoyed our two nights in Kandy at the Hotel Cassendra! First of all the service and the room view was amazing. Then we also really enjoyed the breakfast and dinner. The lady also immediately served me something else when she realized I would prefer an veggie-option - so attentative :-) and the veggie breakfast with oatmeal also tasted delicious!

This is a star hotel nestled away in the Kandyan hill. So close to the centre to not miss the action, while solitary enough to be away from the noise and hustle-bustle of Kandy. Courteous staff. Generously sized, well equipped rooms. If you get a street facing room, the views in the morning are lovely. You may also have some of our ancestors showing up in the morning, which we loved ;)

Highly recommend for anyone to stay here. superb service given by very friendly staff and well arranged rooms were facilitated us.. cleanness is highly appreciated.. Foods also soo delicious. thank you team Cassendra to given super service..👍👍👍

Very attentive and kind staff, all our requests were followed through most diligently. The breakfast was delicious and the view across Kandy lovely. We will come again 😀🙏

Luxury hotel with mouth watering food. One of the best hotels you can find in Kandy 🔥

Luxurious rooms with comfort.. Service is good and it is situated in very picturesque location.

I had made a room reservation on 22nd december for a stay between 26th till 28th december. However as a human error submitted a request for cancellation on 23rd(within 24 hours of booking) instead of cutoff date of 22nd. However since then there has been absolutely no response. Tried reaching the hotel over a call. On listening to the concern the operator disconnected the call and continued disconnecting the calls. I am surprised and wonder if this is how we treat our guests for cancellation or do we treat them the same way if the booking is confirmed and the guests choose to stay with you guys.

A lot of “but”. It’s new but with a dirty toilet, it has a view but only from the common balconies and not to the city center. It’s more or less quiet but there is no chance to eat here in the evening - they have only breakfast.

Great staff, nice view, nice room, only one issue - not working spa

Very poor service and cheapest food.totally spoiled our special day.

Nice place.. Great Hospitality. Worthy for money u spent. Had a great weekend with delicious food and friendly staff.

Came in for a business meeting, place was quiet and staff super friendly. Rooms were spacious and tidy. Top notch 👌

Superb environment for a holiday. Cozy rooms and helpful staff. 5 star deserving 👏 ✨️

Awesome Hotel in Kandy. This is with fully luxury rooms WOOW Superb hotel in Kandy

Good customer service and friendly environment. Also the food is delicious

Superb Hotel, one of the best hotels in Kandy, Food was really good

Great place for a special function.Treated us generously, owner is super friendly and kind. Thankyou!!

Beautiful location...great Hotel and Service, I enjoyed Dinner out with my family. Buffet was amazing, really tasty & many choices. Staff was friendly & polite. It's really worth considering their charges. Highly recommended for day and dinner out in Kandy. Many thanks for great service. Wish you all the best!❤️💯

Really good. The manager (actually the owner) is really a nice guy. Helpful and I enjoyed my stay with the best food and especially the room is very nice and clean. Highly recommended this place if anyone travels to Kandy. Good location is a 7min walk to "Sri Dalada Maligawa" and KCC.

Hotel Cassendra, a modern luxury hotel with a panoramic view of the beautiful city of Kandy.The service was brilliant 👏. It is really close to the sacred tooth relic of Lord Buddha.

Well this hotel provided their utmost service on me.I landed to Sri Lanka after 4.5 years and this hotel made me to double think wether should I go again or not.Simply the service and neatness is at a higher level. I would like to recommend this pace for anyone. Once again I would like to thank the hotel management for providing me a quality and best srvice.

Awesome Hotel in Kandy. Love the place. I would say Best Kandy Hotel