Oak Ray Heritage Hotel image

Oak Ray Heritage Hotel

Hotel

๐Ÿ‘๐Ÿ‘ Very large rooms (~50 mยฒ). They join 2 single beds, rather than having a king- or queen-sized double bed. The result is an ultra-wide and comfortable bed with plush cushions and thick blankets. Even though the weather is not hot, the rooms have an AC and fan (surprisingly few hotels have fans). Th... People often mention view, Kandy, staff, rooms, great, hotel, balcony, room, good, clean,


Address

67, 69 Rajapihilla Mawatha, Kandy, Sri Lanka

Website

oakrayheritage.com

Contact

+94 812 203 070

Price rating

$41/night

Rating on Google Maps

4.00 (186 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: view (17) Kandy (11) staff (11) rooms (10) great (9) hotel (9) balcony (7) room (6) good (6) clean (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Yusuf T. 1 year ago on Google
    Very large rooms (~50 mยฒ). They join 2 single beds, rather than having a king- or queen-sized double bed. The result is an ultra-wide and comfortable bed with plush cushions and thick blankets. Even though the weather is not hot, the rooms have an AC and fan (surprisingly few hotels have fans). They have fairy lights on the ceiling and edge lighting near the bed and bathroom to use at night. There are plenty of multi-port electrical sockets and they have provided mosquito repellent. Internet is stable and very fast (also if you are a gamer, ping here is much lower than in Colombo). The TV is large and although it is not a smart TV there are many channels available in different languages (French, German, Belgian etc). The view from the balcony is amazing as it overlooks Kandy Lake. But be careful when going out on the balcony as there are monkeys and they can steal/damage stuff. The staff are very helpful and friendly. Be aware that there are no lifts and you have to keep climbing up and down many flights of stairs. Kandy is also very hilly and everything is on a slope. This is the case with most restaurants and shops too. They have Sri Lankan and Western style breakfast. Both come with a fruit platter and tea/coffee as well as papaya or some other fruit juice.
    2 people found this review helpful ๐Ÿ‘

  • 5/5 Shanaka S. 7 months ago on Google
    The best customer caring the one of hotels around the kandy. Because of Mr. Umanga Aththanayake. highly recommended.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Arsha M. 1 year ago on Google
    The rooms are huge and there's a great view of the lake. The staff are very kind and helpful. The hotel is very close to the Kandy view point and within a 10 minute walk from Kandy City Centre.

  • 2/5 Misran M. 6 months ago on Google
    I stayed at Oakray Heritage Hotel in Kandy and unfortunately, I had a disappointing experience. The room and bathroom were not thoroughly cleaned, which was quite disappointing. The food also left much to be desired โ€“ the buffet was very small and the quality was not good. However, I did have a positive interaction with some of the staff members who were quite good. Overall, my stay was not up to my expectations.

  • 5/5 ะ•ะฒะณะตะฝะธะน ๏ฟฝ. 6 months ago on Google
    Very large and clean rooms with a great view. A little overprised, but really comfortable. The staff is nice and helpful, even helped with luggage and provided bathrobes on demand. If the budget allows, then you can consider. Of the small minuses - the hotel is a little boring in the interior design.

  • 5/5 John F. 8 months ago on Google
    We enjoyed staying 3 nights here. Beautiful view from large balcony! Room was very large. I enjoyed meeting Umanga, the front office manager, and Laleet at the breakfast, and also the housekeeping manager. The big breakfast was super. I give 5 stars for these staff, the breakfast, and view.

  • 3/5 Tharindu J. 1 year ago on Google
    ๐Ÿฐ Foods - Tasty ๐Ÿž๏ธ View - The balcony of the restaurant has a beautiful view. ๐Ÿ˜ฅService - Not satisfied The way the room's floor and bathroom are cleaned is not enough for a hotel of this level and more care should be taken. We attended a wedding ceremony held at this hotel and could not be satisfied with the service provided at that time. ๐Ÿ‘Ž Inadequate number of employees ๐Ÿ‘Ž Not being able to meet the need of drinking water properly ๐Ÿ‘Ž Employees not working diligently ๐Ÿ‘Ž The management of employees in the event hall was at a very low level.

  • 5/5 Izzy Z. 1 year ago on Google
    We stayed one night and booked the room only. The front desk staff was super nice, friendly and respectful. They catered to all our needs. The room and bathroom were both clean and well kept and looked exactly like in the pictures. Itโ€™s located very close to the city so you can travel back and forth quite easily. Canโ€™t comment on the food as we ate out. Overall, it was a very pleasant experience!

  • 4/5 Rajind P. 1 year ago on Google
    Nice location with great view from the balcony. The breakfast was not great. Overall good!

  • 5/5 Ashan F. 1 year ago on Google
    A great place to stay in Kandy. Closer to the town and to the temple of the Tooth relic. Room view was fantastic! Clean and modern rooms. Special thank to Manager Umayanga from the front desk, gave us a excellent service.. Highly recommended

  • 4/5 Humeyra N. 2 years ago on Google
    Stayed over for 2 days in December 2021. The staff were pretty welcoming ๐Ÿ˜Œ beware of monkeys though, they had absolutely ransacked our room and thrown our stuff around and broken things.

  • 5/5 Nuzla R. 1 year ago on Google
    Very clean and reasonable prices..at the same time foods are really good and yummy

  • 5/5 Nirosh P. 1 year ago on Google
    Super Delicious Meals were offerd. Room service is also very friendly. They offer best service while this crisis too. Hotel is located near to the view point of Kandy city.So rooms got super nice view of kandy city

  • 5/5 Binh T. 4 years ago on Google
    Situated on the Upper Lake end of town is the Heritage Hotel by Oak Ray. I stayed here for two nights. Room 204 has three beds. It has both a fan and an AC unit. The big balcony offers a great vista of the lake and Kandy centre. The restaurant staffs are really attentive and helpful, especially Ajith, who is very professional yet friendly at the same time.

  • 4/5 Daham R. 1 year ago on Google
    Good location. Closer to the town and to the temple of the Tooth relic. Room view was fantastic! Clean, good aircon. Water pressure was below par. Recommended to take 3rd floor rooms for better views. Front Office staff was very friendly.

  • 5/5 Amali De A. 1 year ago on Google
    A great place to stay in Kandy and very central (just up the Kandy lake). Kudos to the front office Manager who made sure our booking was well arranged, after their marketing team (which is outsourced ?) made it a bit complicated. Our view from the room was SPECTACULAR, which made us extend our stay. Clean and very spacious rooms. Well worth, and highly recommend.

  • 2/5 Otilia D. 4 years ago on Google
    Lake view is very nice but the building is not well maintained. A big plus for the monkeys that were entertaining us on our own balcony.

  • 3/5 Thimitha G. 5 years ago on Google
    Food is fine but feels like understaffed. When there is an event in hotel it takes so much time to get food after the order is placed. Rooms are spacious and clean. Customer service could be better

  • 4/5 Fazahir T. 5 years ago on Google
    Very specious rooms. Beautiful kandy lake view. Clean and modern look. 4 star since poor selection of TV channels. Not one cartoon channel for kids. No pool Bit boring for kids

  • 5/5 Abhijeet J. 5 years ago on Google
    Superb... Rooms are quite big, clean and the lake view from room is splendid... You get to see whole Kandy city from the hotel... Being a complete vegetarian, we had very less veg options... But we requested the staff if they could arrange some more veg cuisines for next day and they arranged some south indian cuisine, which was very sweet gesture from the hotel..Overall a great stay..

  • 5/5 Zubair A. 4 years ago on Google
    I really liked the hotel, staff was so helpful and hotel was great as mentioned in our deal

  • 4/5 Grant S. 4 years ago on Google
    No pool. Great views and very clean. Large rooms with good AC. WiFi a little slow. Nice silk store, gem store, and restaurant all just across the street.

  • 3/5 Hasitha W. 3 years ago on Google
    Friendly staff. Beautiful view.Balcony door not completely sealed. food not too bad


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