Featured Reviews


Frequently mentioned in reviews: service (18) customer (12) staff (12) good (8) care (8) Excellent (8) Vision (7) friendly (7) Care (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 ruchira t. 1 year ago on Google
    Prices are very high compared to other places with similar quality products.
    2 people found this review helpful 👍

  • 1/5 Samitha D. 1 year ago on Google
    I bought a pair of glasses from Vision Care. And their product quality was real good and even the customer care was appreciative during my visit. However I wanted to pay for this with my credit card to a monthly installment plan. So I mentioned the need to them and they said all okay and went ahead with the payment. But later I got to know that they have not properly closed the deal from their end so I had to pay the whole amount to my credit card bank all at once, not as installments. And I called them several times to fix the issue but in vain. I was managing my finance very carefully for the month and this hit me hard. However I had to bear this on my own with this deal but going forward please be vigilant enough to cater a better customer service. The most ridiculous thing was even after receiving my this month credit card statement they said it would be corrected and was not even worried that they cause this trouble for me. Don't go around fooling your customers. Because they are not.
    1 person found this review helpful 👍

  • 5/5 Iresha A. 3 years ago on Google
    Excellent service from the staff. I always visit Vision Care when come up with any concerns with my eye sight as I have nearsightedness. Specially the Kandy Asiri Hospital Vision Care branch I have visited twice as of now, because I was so much satisfied at the first time and even the second time. Products are so in good quality and the service is very impressive specially from Ranga at the center whom I was been consulted and served for both my sunglasses and normal spectacle. He was in good patience as I took a considerable time to choose my choice of sunglasses and was given enough advices to go for a better choice. The professionalism demonstrated by him was so helpful. Eventually, I happened to buy a very delicate sunglasses for me and lenses for my father, more than that, I was so pleased with the high class service!! This branch is highly recommended to everyone who is in the need of their eye sight concerns and and who is in search of consultancy in eye wear. Good Luck!!
    1 person found this review helpful 👍

  • 5/5 Kawya lakmali G. 2 years ago on Google
    Best place in to get the eyes tested with the vision care proffesional optometrist. Highly Recommended!!! ❤️
    1 person found this review helpful 👍

  • 5/5 Lakmali D. 3 years ago on Google
    The best optician in the town. Well, friendly staff. From the manager to the optician, everyone was very supportive till I got my spectacles. Ms. Supipi personally helped me to choose a frame for me at an affordable price. She is a very humble person. They give priority to customer service rather than money. Well, Tnqsm and good luck👍🏻
    1 person found this review helpful 👍

  • 5/5 mojitha n. 2 years ago on Google
    Staff is very friendly and provide a great sarisfying service.
    1 person found this review helpful 👍

  • 5/5 kkpu L. 2 years ago on Google
    Excellent customer service . Staff was very friendly and supportive. Best place in to get the eyes tested with the vision care proffesional optometrist. Highly Recommended!!!
    1 person found this review helpful 👍

  • 5/5 Chaminda J. 2 years ago on Google
    Visited the Hospital to consult an Eye surgeon, and had to take few test prior and after to the appointment from Vision care. The staff were very professional and helpful. Also I think they had state of the art equipment to do the tests.I should specifically appreciate Ms.Shamitha for her superb customer service.
    1 person found this review helpful 👍

  • 5/5 Hirushan D. 2 years ago on Google
    Excellent and friendly customer service. They have a wide price range and a wide variety of products. Staff is professional, humble, open and unbiased. I personally highly recommend them.

  • 5/5 lahiru s. 7 months ago on Google
    Friendly staff and good customer service

  • 1/5 kosala Sooriya B. 7 months ago on Google
    When I'm booking an eye surgeon I just want to visit an eye surgeon but instead of that, they guide us to visit Vision Care first 😬😬😬 The Vision Care tests our eyesight, not according to the booking number but according to who gives the first 😬😬😬 Because of that, our booking number with the Doctor becomes a joke This is unethical marketing with poor organization 😬😬😬 Even if I need to buy Spectacles I don't buy them from This Vision Care bums

  • 1/5 YT C. 5 months ago on Google
    The nurses are kinda rude and they don't like getting questioned and gives solid answers. Very disappointed about the staff ( Above review is about “vision care eye tech diagnostic centre Asiri kandy 3rd floor) staff on 2023/11/17 9.30am The lady nurse there was very rude for us,i came with my grandma and they gave a really bad intention!

  • 5/5 Gihan Malith D. 1 year ago on Google
    Great job.. Cool customer support.

  • 1/5 Shalitha G. 1 year ago on Google
    It took me 3 hours to get a single report. There is no organized produre to handle patients. Not recommended at all.

  • 5/5 kamali r. 1 year ago on Google
    I was visited the centre service given by Ms. Samitha was excellent very good customer care service also very friendly manner….!

  • 5/5 Chulangani P. 2 years ago on Google
    Excellent service provided by the 3 young sales personal at the asiri outlet.

  • 1/5 Wipulanths H. 2 years ago on Google
    Kandy asiri hospital vision care centre is better place of eye checking Another specialy thing is the that staff very very clever and humble . Samitha is the one of she give a high colity service for me.thank a lot (Wipulantha hettiarachchi teledrama actor)

  • 5/5 Dammika P. 2 years ago on Google
    Many thanks goes to Ms Samitha. .Ms Thakshila for their great support...appreciate much..job done very well..also thanks for the other staff members..All the very best..keep it up..cheers

  • 5/5 Manthara F. 2 years ago on Google
    Miss Maheshika helps very frendly. Oll the team were very good.

  • 5/5 Udesh B. 2 years ago on Google
    Excellent customer service and professional staff members. Thank you for the amazing support!

  • 5/5 Sheevika S. 2 years ago on Google
    I needed to rush order a pair of glasses. Almost every place I asked said they needed 2 weeks due to covid, but vision care got it done in a week. Excellent customer service, with very friendly staff.

  • 5/5 Sandushi D. 2 years ago on Google
    Really good place to get your eyes checked. They even provide you assistance with choosing frames and offering the best deals. 💯 recommended

  • 5/5 Mahinda W. 2 years ago on Google
    Excellent service and prompt attention to customers. Geeth is an asset to this branch at Kandy Asiri hospital outlet

  • 5/5 Harshani T. 2 years ago on Google
    Service was excellent,also the staff was very friendly and supportive.Had a great experience.Thank you very much.

  • 5/5 Madushanka De S. 2 years ago on Google
    Top quality lenses & frames at very reasonable prices. Excellent customer service! The staff I spoke to was very humble and considerate. Very helpful! Thank you!


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