Serene Kandy image

Serene Kandy

Hotel

Laid-back mountainside hotel with free Wi-Fi, plus a restaurant, a bar & a lobby lounge. People often mention room, pool, hotel, staff, clean, rooms, view, nice, good, service,


Address

103 Rajapihilla Mawatha, Kandy 20000, Sri Lanka

Website

www.serenekandy.com

Contact

+94 812 220 616

Price rating

$63/night

Rating on Google Maps

4.00 (314 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: room (13) pool (13) hotel (12) staff (12) clean (11) rooms (11) view (8) nice (7) good (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Yaser K. 4 years ago on Google
    Located in a nice spot overlooking Kandy city from above a hill. Was surprised to have my booking upgraded to a larger luxury room. Very clean room with a nice view. Breakfast was basic and good. Staff always did their best to meet their guest's needs. My stay was split between two rooms. The second was a cool suite with an amazing view. A complimentary fruit platter was delivered to the suite. The Jacuzzi was too good!! Highly recommend the place for future stays!! The only thing is that Restaurant and rooftop pool are both located in another building which is less than a minute walking distance down the street.
    2 people found this review helpful πŸ‘

  • 5/5 Cathrin L. 4 years ago on Google
    We stayed one night in this Hotel and it was amazing. Our room was clean and pretty big. To avoid the monkeys, the balcony was secured. Breakfast and dinner have been great and the service was friendly and welcoming.
    2 people found this review helpful πŸ‘

  • 5/5 m.a j. 4 years ago on Google
    we went on 21/12/2018 This hotel have an very well view. the restaurant was good it had more varieties of food in the breakfast The room we got was the best it was very fine . the rooftop where the pool was located had a really amazing view . The only thing is the pool needed heaters because in the morning the water of the pool was FREEZING!!!.. we are really happy about the service we got from the staff and special Thanks to Mr. Manoj and Mr. Mahesh. overall really value for money!! i would go again...
    1 person found this review helpful πŸ‘

  • 5/5 Анастасия οΏ½. 4 years ago on Google
    Beautiful hotel, I have never regretted that I lived in it. Calm, comfortable and most importantly clean! The staff is kind autumn, wi-fi did not work for me, they immediately helped, installed a new one. Very tasty food, if for example you can’t get spicy here and there are dishes for you. A chic rooftop pool, so you can swim and sunbathe! In general, I highly recommend it, I would give him not 3 stars, but five points. Excellent - keep it up
    1 person found this review helpful πŸ‘

  • 4/5 Hasintha H. 4 years ago on Google
    Excellent food. Rooms were comfortable and lovely service.
    1 person found this review helpful πŸ‘

  • 4/5 L. L. 4 years ago on Google
    We had a very spacious room with a small balcony. It was quite amazing. Unfortunately, during the night we did hear noise from the pool. Maybe some pump or such. For breakfast or dinner you'll have to go to the East Wing. So you might have to expect a 50m walk. From the roof/pool you can see the Tooth Relict Temple. The people where noce and very helpful, the food was very good and all in all we enjoyed it.
    1 person found this review helpful πŸ‘

  • 4/5 Limali P. 5 years ago on Google
    The rooms were nice and clean and great value for money. The staff was very helpful and friendly. The breakfast could use some improvement. Overall I would go here again.
    1 person found this review helpful πŸ‘

  • 4/5 John St L. 6 years ago on Google
    Nice clean hotel, breakfast fine. Great bed and shower, would stay again. Only down side, no safe in room and could do with seating and to put TV on the wall at a height that you can see while lying in four poster bed.
    1 person found this review helpful πŸ‘

  • 5/5 jerome p. 3 years ago on Google
    We were pleased with our stay at Serene Hotel kandy near to (Kandy View point)all the meals were absolutely delicious! The staff were so kind and professional! Rooms are cleaned to a high standard sufficient space to unpack all personal effects. Swimming pool at top floor with great view. management checking if everything was satisfactory and to check if I needed anything else. I really appreciate staff and the management team they look after very well. I really recommend this place if anyone who wish have good experience with your family or friends at Kandy.We look forward to next visit.
    1 person found this review helpful πŸ‘

  • 4/5 harsha s. 5 years ago on Google
    The hotel has an amazing view and wonderful service. Food is off the charts, breakfast and dinner buffet are must have. Definitely go for it!

  • 5/5 Mike 4 years ago on Google
    Loved it. Quiet and very nice rooms. Pool area is quiet and relaxing. Staff very professional and friendly. NO temple noises here.

  • 4/5 Chathura G. 1 year ago on Google
    More than I expected. Superb service. Very spacious room.

  • 1/5 Aparrajitha A. 2 years ago on Google
    Before staying I tried to book a room directly from the site..initially it says 13000/= and when I started making the booking its 42000.00 ..its illegal to put loke that.. when we call them and ask the price its 20000. Its so funny.. so gave up the idea of booking that

  • 4/5 Anne-Charline G. 1 year ago on Google
    Great location Very clean and spacious bedrooms Incredible view from the rooftop pool Very nice and kind staff

  • 5/5 Kevin B. 2 years ago on Google
    Highly recommended! Gorgeous pool on the rooftop with amazing views, beautiful new rooms with modern yet classic decor and wooden furniture. Very nice and helpful staff.

  • 3/5 Ian M. 4 years ago on Google
    Didn’t look like much from the outside (building looks a little run down) but was impressed once we checked in and had access to the room. Nice and clean, modern facilities etc - comfortable beds. Hotel is split across 3 locations (within 25-50 meters) so this does mean a short walk between buildings if you wanted to go from room to pool or room to breakfast etc. not a big issue - but not ideal. People with disabilities may struggle. All in all a good experience but the service could do with some work. Room service was slow and the food was cold - trying to organise transportation was grossly over charged (hotel taxi to town quoted at 4 times the normal price)

  • 1/5 Mr. m. 4 years ago on Google
    Not recomended. Staff was not helpful. They charged for 3 buffet meals. But there was one buffet. Others were set menu. No variety of food ranges to choose. Staff were watching the guests' meals. Not worth for the cost they charged from us. 😑😑😑

  • 4/5 Jan-Paul K. 5 years ago on Google
    The family room we stayed in was very clean and big. The breakfast could have been better, but the staff was very polite and friendly. It wasn’t a great hotel, but decent enough for a cheap short stay.

  • 5/5 Inu S. 3 years ago on Google
    As guests from colombo we were hoping the place was actually what it was described on the internet due to many unpleasant previous exeriences. Im glad we had chose serene kandy as the rooms were well organized with many facilities clean and calm surrounding. Mostly the dedicated staff was very attentive, supportive and friendly whereas a special thanks must go to mr.keith who supported us in all means and made our stay much pleasant! Hoping to re-visit soon, and would reccommend to any other guest travelling to kandy.

  • 4/5 Roshani Ambrose W. 7 years ago on Google
    My family and I stayed at the Serene Grand Hotel for a day and a half. We arrived one hour after check in time and our rooms were not ready. This was a bit of an annoyance as we were on a schedule for evening events. The hotel front desk was very kind and responsive. Our rooms didn't have water and we had half opened food/snacks from the previous guests but they came and cleaned everything out quickly. The view from the dinner halls balcony was lovely. Everything was clean and comfortable. The dinner was so-so, maybe too western for us. Definitely a good stay for a quick trip.

  • 3/5 Dominique W. 5 years ago on Google
    I'm sure the main hotel rooms are nice, we were out in an separate part, under the restaurant, the electrics kept going off, inconsiderate people loud at night. Restaurant kept running out of buffet so was always hounding them to make more. After a long day of sightseeing, we wanted to just relax. Relatively clean rooms

  • 3/5 Simon S. 6 years ago on Google
    Nice facilities like an awesome rooftop pool. Very unexperienced staff. Kitchen in room but without cutlery.

  • 2/5 Sean R. 4 years ago on Google
    Smoke alarms throughout the building were beeping every 40 seconds due to flat batteries, the staff had no idea what they were and thought it was meant to beep all the time. The restaurant was not comfortable and was very underwelling. The rooms were OK but nothing special lots of noises throughout the night in the building and outside.

  • 1/5 anil p. 5 years ago on Google
    It's a small hotel with only 15 rooms.. not even a 2 star hotel.. smallest lobby.. they are charging rates for a 5 star hotel.. no value for your money..

  • 4/5 Aditya H. 5 years ago on Google
    Great hotel on the hills of Kandy. Terrace swimming pool is just awesome. Hotel staff is very cooperative. Food is also decent.


Call +94 812 220 616 Open on Google Maps

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