Queens Mount Kandy image

Queens Mount Kandy

Hotel

😠 WORST EXPERIENCE! Booked this place through AirBnB and they confirmed the booking, when I arrived at the property by 7pm the staff told that they don't have any room left. He took me to a dirty room in the underground without any ventilation and asked me to take. Very unprofessional behaviour and se... People often mention hotel, clean, room, staff, good, rooms, price, Kandy, stay, service,


Address

103 Anagarika Dharmapala Mawatha, Kandy 20000, Sri Lanka

Website

queens-mount-kandy.business.site

Contact

+94 814 954 599

Rating on Google Maps

4.20 (164 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (20) clean (16) room (14) staff (13) good (13) rooms (13) price (12) Kandy (11) stay (11) service (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lakshmi K. 7 months ago on Google
    WORST EXPERIENCE! Booked this place through AirBnB and they confirmed the booking, when I arrived at the property by 7pm the staff told that they don't have any room left. He took me to a dirty room in the underground without any ventilation and asked me to take. Very unprofessional behaviour and service. NEVER RECOMMEND! WORST!
    3 people found this review helpful πŸ‘

  • 5/5 Sherief E. 1 year ago on Google
    Great experience in kandy city. Very friendly staff and always smiling. I feel like home. Rooms are very nice and very clean. Location is great. So close to the lake. Lot of shops around the place for groceries and other items. Very calm area. It's my favorite accommodation place in this nice city.
    2 people found this review helpful πŸ‘

  • 5/5 Nilupul A. 1 year ago on Google
    Good room for a reasonable price. Parking facility available only for two vehicles in front of the hotel. Located next to the main road, but no disturbance. 10 minutes from Kandy town.
    1 person found this review helpful πŸ‘

  • 5/5 Pramod M. 1 year ago on Google
    A very modern looking hotel with a pleasant staying experience. Well worth the price.Good location and few minutes to the kandy town and also good for couples.
    1 person found this review helpful πŸ‘

  • 4/5 Bohdan D. 1 year ago on Google
    For the price, this is probably one of the best options in Kandy. The location of the hotel is just great, very close to the center, near the lake and the shopping center. The rooms are clean, and the staff is friendly. Also, the staff helped solve my problems quickly and efficiently. Sometimes there were problems with hot water, but after contacting the hotel administration, everything became ok. I also didn't really like the fact that the condition of the rooms has deteriorated a little over time, in particular, the paint on the walls has come off. But overall everything is fine, I lived here for 2 weeks and I can recommend this hotel.
    1 person found this review helpful πŸ‘

  • 4/5 Sabashan B. 6 months ago on Google
    During my recent trip to Kandy, I had the pleasure of staying at Queens Mount with two friends. The experience was amazing. The staff at Queens Mount were incredibly friendly and attentive, always ready to help us with a smile. The location of the hotel was simply breathtaking, with stunning views of the surrounding hills and lush greenery. Our room was spacious, clean, and well-appointed with all the amenities we needed for a comfortable stay. Queens Mount provided us with a peaceful and tranquil environment, which was perfect for escaping the hustle and bustle of city life. Additionally, the hotel's location was convenient for exploring the beautiful city of Kandy and Sri Dalada Maligawa. Overall, our stay at Queens Mount Kandy was delightful, and I highly recommend it to anyone in search of a peaceful retreat in the heart of nature.
    1 person found this review helpful πŸ‘

  • 5/5 berta v. 7 months ago on Google
    Good place, the rooms were very clean and beds were comfortable. Views were amazing. The guys of the hotel were very kind and helpful with us. It has laundry service for good price and quick. Breakfast was good too.
    1 person found this review helpful πŸ‘

  • 5/5 RnS C. 4 years ago on Google
    One of the best place to stay in kandy, Room were excellent , clean, and the service of the staff is great , Price also reasonable ,special thanx for Mr.Moorthi and his friend for the hospitality that gave us.. Highly recommended this place..
    1 person found this review helpful πŸ‘

  • 4/5 Glenn M. 1 year ago on Google
    For the price $11 a night - it was good. Had a fan, fairly comfortable bed and shower / bathroom. Current Breakfast is limited to the Western Set - which was okay. The team try to assist you where possible and have a tuk driver that they can recommend for trips around the area or just to and from town. The current power cuts can cause an issue if you feel the heat - this is not the hotels fault.
    1 person found this review helpful πŸ‘

  • 5/5 Umindu b. 1 year ago on Google
    great location, big room with balcony and super nice hosts! We definitely recommend this place and would always come back! (We stayed for 2 days). Rooms: big rooms and comfortable beds. There is also a balcony. Location: 15 min walk away from the temple of tooth and 20 - 25 min walk to the main bus station(very close). There are good restaurants nearby and a supermarket (for buying water and other stuff) Hosts: The staff is very kind, they helped us with everything ( for example : I forgot my charger in the hotel. When I call them and they curious for us where I am in.) They also organized an airport transfer. Bathroom: bathroom is so nice very clean it has hot water also Bonus ;) : there is clothes shop in downstairs, you can buy a clothe from there.:) (if you hope to wear a white dress for the temple) Tipp: We were at Kandy, in the Srilanka facing crisis situation = no fuels ⛽️, so there were many of tuk tuk driver in the city. If you hope to get tuk tuk tell to hotel guys they’ll arrange proper tuk tuk for you.
    1 person found this review helpful πŸ‘

  • 1/5 piumi n. 1 year ago on Google
    Bad service and befor we come to the hotel we advance 2000rs but when we came to hotel they say we paid only 1500 and no welcome bad service
    1 person found this review helpful πŸ‘

  • 5/5 talk talk D. 1 year ago on Google
    Very friendly staff and always smiling. I feel like home. Rooms are very nice and very clean. Location is great. . Lot of shops around the place . It's my favorite accommodatplace in this nice city.

  • 1/5 Naveen s. 1 year ago on Google
    Rooms are clean.hot water facility also available. Comfortable room. If they can add a TV to room it will be a good deal though.

  • 5/5 Leo H. 1 year ago on Google
    This is a nice accommodation with nice clean rooms with many facilities and friendly staff for the price. And Dalada Palace is about 10 minutes walk. There is a kitchen where you can bring in outside food and prepare it. There is also a restaurant where you can eat. I am Ramesh ❀️

  • 5/5 Matt L. 1 year ago on Google
    Queens Mount, conveniently located in the heart of Kandy, is close to all the local attractions. Rooms are spacious and clean and at an affordable price. During our stay, the service was excellent. Highly recommend this location for a peaceful stop in Kandy.

  • 4/5 Chanaka Liyanage (. 7 months ago on Google
    It's a very good place, it's close to Kandy city, but the building is not visible from the road, so the problem is to find it because the people on that side don't know much about this place.comfirmation call oparetor say about room facilities and he told me ( don't say things like nangch Pachang Gannepa) because when customers book, they book by looking at them.

  • 1/5 steve d. 1 year ago on Google
    If you plan to book this property for your kandy visit, be aware that, owner himself cancels your booking without letting you know when he get a foreign booking. Basically you are at a risk of not having pre booked room. And when we call him to ask abt booking his answer was "this is my place and i will select who is gonna stay here" at the very last nyt before our trip. Very bad experience for us and not recommend at all. Not worth even a single starπŸ‘Ž

  • 4/5 Padura 10 months ago on Google
    Calm place ,clean rooms valuable place for price range than other places , comfortable rooms,😁

  • 3/5 Evarts R. 5 months ago on Google
    Rooms are clean. A/C and hot water works. Near the road, so very loud noise. The room had mosquitoes. It's more famous for a place for couples to use as a day room. Parking is available outside the clothing shop next door.

  • 1/5 Rahat Y. 7 months ago on Google
    Disgusting and unprofessional hotel!! I was extremely dismayed when the owner of the hotel unexpectedly lent our reserved room to a group of people without informing us beforehand. Imagine you had a 9 hours of train journey and no place to freshen up or sleep. His reasoning was that they were running low on funds and based on their past experiences, there was a possibility that we might not find the room to our liking. This justification clearly lacks coherence and it left me feeling very disappointed as a tourist. It is especially disheartening to encounter such unpleasant surprises after a tiring day of traveling.

  • 5/5 Yasitha K. 4 months ago on Google
    Very good place. Rooms are clean and really worth the price.

  • 1/5 Himasha D. 2 years ago on Google
    Same did to me. Most disappointed booking ever. Bwaaaak🀒🀒🀒🀒🀒🀒🀒 When we called them, they said the rooms were full. After that we booked a more luxury hotel,Even though it was such a luxury hotel the rooms were not fullπŸ€£πŸ’”

  • 5/5 Vanessa L. 1 year ago on Google
    Lovely spacious clean bathroom & room, very quiet aircon machine. Fast wifi. Very friendly people too. The walk to town is about a 30 minute leisurely walk. Would highly recommend.

  • 5/5 Roshan W. 2 years ago on Google
    Cool & awesome place . Friendly staff. Everything was fine.

  • 5/5 Indieka W. 2 years ago on Google
    Best place to stay in Kandy. Supportive & good staff.well cleaned.

  • 5/5 chathura d. 2 years ago on Google
    One of the best place to stay in kandy,safe environment, clean rooms & friendly staff.. easy access to temple of tooth & KCC...Good service..thnx..

  • 5/5 Rahul S. 2 years ago on Google
    Hi! Do you folks have an email address or available on WhatsApp? I'm gonna check in in a couple of weeks and have few queries to discuss about the same. I don't intend to splurge on international calling. Ergo, seeking alternate options to connect with you.

  • 5/5 kasun c. 2 years ago on Google
    Nice place

  • 5/5 dasun g. 2 years ago on Google
    Really good place to stay...very good service

  • 3/5 Aditya R. 2 years ago on Google
    Budget hotel with sufficient facilities to manage an overnight stay. Peaceful area with a few eateries nearby.

  • 1/5 DARSHANA P. 2 years ago on Google
    Very bad place with improfessional,unethical hospitality. Don't trust this place. This is not a hotel.But a motel. Don't visit.

  • 1/5 Dumindu S. 4 years ago on Google
    worst hotel.. we booked this hotel for 2 nights but hotel management called us for cancel our reservation because of they have got higher price reservation than ourselves...

  • 4/5 Shakila R. 2 years ago on Google
    Place is good.

  • 5/5 Heshan L. 4 years ago on Google
    Best place to stay at a good price. Great service and clean and quality rooms. Would definitely recommend for locals and tourists.

  • 5/5 Matan G. 4 years ago on Google
    Awesome place! Nice rooms and its pretty cheap. The only thing is its looks like the workers really have no pations for you. Still have them 5 star tho

  • 5/5 Dilan R. 3 years ago on Google
    Best place to stay in Kandy. Clean rooms. Reasonable price.

  • 5/5 ANUSHKA R. 2 years ago on Google
    Very nice accomadation ,delicious foods , faithful staff


Call +94 814 954 599 Open on Google Maps

Amenities


  • Hotel
    • βœ“ Free Wi-Fi
    • βœ“ Paid breakfast
    • βœ“ Free parking
    • βœ“ Room service
    • βœ“ Kid-friendly
    • βœ“ Restaurant
    • βœ“ Airport shuttle
    • βœ— Pool

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