Singer Mega - Kandy City Centre image

Singer Mega - Kandy City Centre

Electronics store

One of the Top rated Electronics stores in Katugasthota


Address

15, Kandy City Centre, L1-15, No: 5 Sri Dalada Veediya, Kandy 20000, Sri Lanka

Website

www.singersl.com

Contact

+94 812 205 507

Rating on Google Maps

4.40 (197 reviews)

Open on Google Maps

Working Hours

  • Saturday: 9:30 am to 7:30 pm
  • Sunday: 9:30 am to 7:30 pm
  • Monday: 9:30 am to 7:30 pm
  • Tuesday: 9:30 am to 7:30 pm
  • Wednesday: 9:30 am to 7:30 pm
  • Thursday: 9:30 am to 7:30 pm
  • Friday: 9:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: service (22) customer (10) Singer (10) good (8) products (8) friendly (8) delivery (7) Kandy (7) machine (6) Anuradha (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Buddhika R. 2 years ago on Google
    Very poor after service...brought a beko washing machine. Delivered a display machine with no manuals and missing knobs. As loyal customers we expect a standard service from singer than this.
    4 people found this review helpful 👍

  • 5/5 ජානක අලවතුගොඩ Janaka A. 1 year ago on Google
    Best service and efficient delivery. Ms Kusalani de Silva coordinated my order.
    2 people found this review helpful 👍

  • 5/5 Shaminda W. 2 years ago on Google
    Thank you madhawa ishan for helping us to buying a smart fridge tnq so much
    2 people found this review helpful 👍

  • 5/5 janaka w. 1 year ago on Google
    Highly appreciating the branch manager who supported me after purchasing an item to settle my price discount process, Listened and followed up my case very urgently and got the maximum benefit .I highly recommend this place because of the manager and the way he respects customers.Thank him.
    2 people found this review helpful 👍

  • 5/5 Rajien 4 years ago on Google
    Super staffs an good products
    1 person found this review helpful 👍

  • 5/5 Senani G. 9 months ago on Google
    At singer mega in Kandy I purchased my washing machine. There was this lady call Anuradha was helping me through out the process and beyond.She was really really nice and helped me the way I expected. If we had few people like Anuradha this country will be a better place to live.If you want a really good service try to get her help. A happy customer from Aturugiriya
    1 person found this review helpful 👍

  • 5/5 Nadun Manuri C. 1 year ago on Google
    Up to expectation , friendly , flexible and reliable service . Thank you all.
    1 person found this review helpful 👍

  • 5/5 Champika S. 1 year ago on Google
    Best singer outlet in kandy. Purchased few items and received excellent customer service and got quality items. Staff is friendly and reliable.
    1 person found this review helpful 👍

  • 1/5 Nisali J. 1 year ago on Google
    Very bad service. We ordered few machines from there. They delayed the delivery and acted in irresponsible way.
    1 person found this review helpful 👍

  • 5/5 DILINI R. 1 year ago on Google
    I was pleasantly surprised by the excellent service provided to me by Sandamali Senanayake at your KCC store. I had no issues in ordering a TV and a TV unit just over a single phone call from Sydney to be delivered to my MIL on a very short notice. Thank you for your thorough and timely support. Definitely you are in the right path to bring in more overseas customers. Process was very simple and personalised. Keep up the good work guys !! 👍
    1 person found this review helpful 👍

  • 5/5 Maneesha K. 5 months ago on Google
    I have purchased a bed, a fridge, a cooker, a washing machine and drier and many other things through the Singer KCC outlet and the shopping experience has been absolutely smooth thanks to Sales person, Kogul at the KCC branch. He gives such a good service, he is knowledgeable about the products and always informs us about latest products and deals and once we choose to buy something he acts quickly and supports us and updates us until delivery. Keep it up Kogul, because of your great customer service, we think of Singer whenever we think of buying something. Also must mention that their delivery is also very fast and even the delivery personnel are very polite.
    1 person found this review helpful 👍

  • 5/5 Kanishka A. 5 years ago on Google
    They always give positive answers about anything we ask which make us feel to go and shop there.
    1 person found this review helpful 👍

  • 5/5 Mhmd F. 5 months ago on Google
    Last week I had the pleasure of shopping at Singer Mega in Kandy, and I must say, I am thoroughly impressed by a friendly and knowledgeable staff name " KUSALANI" assisted me with my inquiries. Also I had some problems with my docs and she handled us patiently, answered all of our questions and guided me through the various options available, making my shopping experience both enjoyable and informative. Thank you.

  • 5/5 Harshana P. 8 months ago on Google
    I recently had the pleasure of shopping at Singer Mega in Kandy, and I must say, I am thoroughly impressed! Not only does this store offer a wide range of top-quality electronics, but their commitment to providing outstanding customer service and fair pricing is truly commendable. From the moment I walked in, I was greeted by a friendly and knowledgeable staff Named "Kogul" who were more than happy to assist me with my inquiries. They patiently answered all of my questions and guided me through the various options available, making my shopping experience both enjoyable and informative.

  • 5/5 fathima f. 9 months ago on Google
    Excellent customer service Ms kusalani de Silva Thank you so much for your assistance

  • 5/5 Surangi De S. 8 months ago on Google
    Excellent service,speedy ,efficient & friendly. Product was delivered on time . I like to specially mention the Branch manager and the sales officer Kogul who went beyond their job to delight the customer. Thankyou very much

  • 1/5 Cute S. 1 year ago on Google
    Such aWorst place to buy a product I bought a printer within two months had two times repair and they take more than a week to solve it 😠 won't buy any other thinks 🙏

  • 1/5 Harsha J. 2 years ago on Google
    *** NOT RECOMMEND***worst asus laptops. they sell laptops with hardware malfunction and after that they say the warranty is not applicable for hardware errors. poor after service. highly disappointed about their goods and service.

  • 5/5 Hasitha C. 11 months ago on Google
    Excellent Customer Service and Helpful staff. Special thanks go to Mr. Shalika for giving us great support to purchase your good products.

  • 5/5 chandika r. 7 months ago on Google
    I purchased a luxury sofa from the kcc singer branch it's really cool.. I need to thank for Kogulan who supported me to get through this.. He is really doing his job well

  • 5/5 TIL R. 9 months ago on Google
    We purchased a washing machine and a radio from Singer Mega at KCC, Kandy. We are very happy with those and the service especially Ms Anuradha who helped us to select and provided a friendly assistance. Her knowledge on the products and customer services were excellent

  • 5/5 Jayampathy G. 8 months ago on Google
    I am from Melbourne, Australia and placed an order for a washing machine over the phone. Also asked for delivery to Kurunegala. I am incredibly pleased with their great service and approach. Madara, the sales representative who handled sales and delivery, did a great job not only selling the appliance but also her approach was very professional and friendly manner. Thank you Singer SL Kandy City Centre👍

  • 3/5 Nuwan M. 9 months ago on Google
    We cannot rely solely on their opinions about the products they offer, as they may be biased towards making a sale rather than prioritizing the customer's needs. It's important to carefully consider their recommendations and do independent research as well. Additionally, I want to caution you about their customer loyalty program. While it may seem enticing and promising, it's crucial to be aware that it could potentially dig deeper into your wallet. Make sure to thoroughly evaluate the costs and benefits before committing to the program."

  • 4/5 Sachinta V. 1 year ago on Google
    The sales lady Kusalani was very helpful, courteous and excellent in her customer service.

  • 5/5 upali m. 1 year ago on Google
    Very good Sevice, ms sadamali senanayaka gave me much help, I greatly appreciate her excellent service, thanks very much sadamali

  • 5/5 Deepthi A. 1 year ago on Google
    Exceptional service and superb customer care provided by Ms Sandamali Senanayake of Kandy KCC branch of Singer, at the time of my purchase. Attention to details is a very rare quality you could expect, but Ms Sandamali was exceptional in that aspect. I in-fact had very very bad experience with Singer few months back where the manager Mr Yasas Nanayakkara and the staff of Thimbirigasyaya Singer outlet played me out for cheap gains where I would never recommend any person to visit or purchase any thing from. Amidst that having individuals like Ms Sandamali is an asset to an organization.

  • 5/5 Johnson M. 1 year ago on Google
    I purchased a refrigerator from Singer Kandy City Centre a few days back. Anuradha Ranasinghe was my agent. Anuradha was very professional and very efficient throughout the process. She was in contact with me until the product was delivered. Anuradha is an excellent staff that I highly recommend.

  • 4/5 Kumarasinghe R. 2 years ago on Google
    Very good place, and the staff very helpful, when buying furniture be careful, they sell furniture and have wait more than a month to deliver it

  • 5/5 Heshan D. 3 years ago on Google
    Super and friendly service

  • 4/5 Nawalanka P. 2 years ago on Google
    Not much computer items these days due to short shipment.

  • 4/5 priyanga k. 3 years ago on Google
    People working there is so good. Little concerning is durability of the products. Most are ending once the warranty period goes off. Need hight quality products. Thanks

  • 1/5 rizaam n. 2 years ago on Google
    Very bad after service. Taking months to do repairs and not even an update about the repair.


Call +94 812 205 507 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Electronics
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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