3/5 Rene T. 5 years ago on Google
We
stayed
at
the
Coco
ocean
for
a
week.
The
Hotel
is
located
on
a
very
nice
location
and
the
exterior
grounds
are
well
maintained
and
very
clean.
We
booked
a
royal
suite
with
private
terrace
and
private
swimming
pool,
the
suite
was
very
large
offering
a
small
kitchen,
2
bathrooms,
a
very
large
living
room
with
dining
table
and
a
nice
bedroom.
Overall
the
whole
room
and
terrace
/
swimming
pool
really
are
in
desperate
need
of
a
renovation
/
makeover
(may
other
buildings
as
well)
for
this
daily
rate
I
expect
a
way
better
room
condition.
-Many
window
locks
are
broken
so
the
windows
can
be
opened
from
the
outside
with
ease
-The
small
hotel
safe
was
not
bolted
to
anything
so
it
could
be
carried
away.
-There
are
many
cracks
under
the
kitchen
door,
around
the
main
door
etc.
a
perfect
entry
for
mosquitoes
(
and
we
had
many
of
them
in
the
rooms)
-The
bed
provides
a
mosquito-net
but
its
not
mosquito
proof
until
we
sprayed
the
whole
thing
with
insect
repellent.
-
Tiles
on
terrace
are
broken
and
have
sharp
edges
,
beware
!
-
Sharp
edges
on
the
chairs
,
used
down
furniture.
Privacy:
We
did
book
the
suit
for
the
private
pool
and
terrace
but
during
the
whole
day
gardeners,
cleaner
and
other
staff
are
literally
climbing
around
and
over
the
building
reducing
privacy
and
rest
to
almost
zero
-
and
all
want
to
help
you
-
(
for
a
tip)
Is
it
not
possible
to
clean
the
pool
and
water
the
plants
etc.
within
one
or
2
hours
a
day
?
The
rooms
cleaning
staff
was
excellent
!
Friendly
and
helpful
when
needed!
Good
service
in
the
restaurant
at
the
beach
,
great
food
but
very
often
the
white
wine
and
beers
are
served
warm,
they
will
provide
an
ice-bucket
on
request
but
this
is
just
a
fix,
it
seems
to
happen
a
lot
as
aothers
complained
about
warm
beer
as
wel.
Service
at
the
breakfast
was
horrible
,
waiting
a
long
time
for
service,
twice
the
coffee
was
not
available
and
we
waited
45
mins
for
our
egg
dishes
,
the
waiter
apologized
3
times
and
it
was
not
even
a
busy
day,
tables
,
glasses
and
plates
are
not
really
clean,
mediocre
buffet,
cheese
and
meat
options
often
not
available
and
not
refilled.
NOT
what
i
am
used
to
at
a
5
star
hotel
this
must
be
improved
!
Very
nice
guest
relations
lady
really
made
my
birthday
a
success,
however
the
reception
lady
never
smilled
at
all
and
did
not
give
you
a
welcome
feeling.
Car
service
provided
is
very
chaotic.
The
cars
where
NEVER
on
time
as
booked
and
they
made
us
share
the
car
twice
while
still
charging
the
full
rate
to
both
parties.
So
the
hotel
is
certainly
nice
but
a
lot
of
work
needs
to
be
done
to
here
to
reach
a
5
star
standard
again.