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Fit to Fight Charlotte

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😐 I went for the intro courses and left slightly disappointed. The staff is very nice and very friendly. The instructors on both occasions however left me unimpressed. I wasn't expecting anything glamorous or hard core but perhaps going over the technique how and why it's effective etc... would have b...


Address

8326 Pineville-Matthews Rd Ste 408, Charlotte, NC 28226

Website

www.ftfcenters.com

Contact

(704) 814-0300

Rating on Google Maps

4.70 (73 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 6 to 11 AM, 5 to 9 PM
  • Wednesday: 9 AM to 2 PM, 5 to 9 PM
  • Thursday: 6 to 11 AM, 5 to 9 PM
  • Friday: Closed
  • Saturday: 8 to 11:30 AM
  • Sunday: Closed
  • Monday: 9 AM to 2 PM, 5 to 9 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Rick H. 6 years ago on Google
    I went for the intro courses and left slightly disappointed. The staff is very nice and very friendly. The instructors on both occasions however left me unimpressed. I wasn't expecting anything glamorous or hard core but perhaps going over the technique how and why it's effective etc... would have been nice for the intro classes. This place reminded me of an old tae kwon do class I used to take in that the moves were pretty much the same and follow through was lacking. Perhaps I'll give it a 3rd try and see if i change my mind as it does seem like a nice school and i like the staff but first impressions are important and i was simply not impressed.
    5 people found this review helpful 👍

  • 5/5 Stephanie C. 10 years ago on Google
    I have been going to this school for a few years now and it completely changed my life. I lost a lot of weight and gained many friendships that also changed my life. When I first started I was so intimidated because of my size but everyone there was so encouraging and friendly. I love the atmosphere, the people, and the instructors. I don't know what john doe review is talking about because the owner is one of the most amazing mentors I know. He has a way of knowing what each person needs and how to motivate them. I am pregnant now and I respect him so much that if my child is a boy I am naming him after the owner. That's how much I love that place and the people in it. It has something for everyone from beginners to advanced levels. I loved everything I learned there from the fighting skills, to the PROPER way to exercise and how to eat better. What I treasure most of what I learned there is the mental lessons that extend all through-out every single aspect of my life. This place is a God-send and if you apply yourself and put in time you will be amazed at the results you will receive.
    2 people found this review helpful 👍

  • 2/5 Carol C. 1 year ago on Google
    Buyer Beware. Once they have your money, they don't really care about customer service anymore. Here is my experience. I signed up last year and couldn't make it very often because life got super busy and it was too far for me to drive to Monroe, which is bit of a trek from home. I called recently to make sure that they knew I was cancelling after July when my contract was up. The lady with whom I spoke offered to not charge me for the last month and also to even give me a credit. Had she said there was nothing she could do, although I wouldn't have liked it, I would have understood due to the contract. But since she was super sweet and offered the moon, I thanked her and hung up. Later, I not only didn't receive a credit but was charged. I must emphasize again that Had I Not Been Promised Otherwise this would have been a different experience. So I drove down there on my lunch to ask for something in writing saying that I would not be charged after July when my contract is up-since some places continue charging on a month to month basis unless you cancel. The girl there was teaching a class but said she would help me in just a minute so I waited and she came fairly quickly. I explained the situation and she said she couldn't print anything because the printer was down, so I said just send it to my email because I can make sure I have it on my phone. But she sent me a screenshot of my payments, so I said, "no, I need something that says I won't be charged again," and she said she promises I won't. I said "yes, but that's what the other lady told me to and then I still was." So she told me "well, I didn't do that." I said I know and tried to explain that she still represents the business. She then said, "well, to be fair, you did sign a contract," to which I explained (again) that I was not even asking for my money back, but simply something saying that I was cancelled and would not be charged again. She did promise that I wouldn't but as I told her all I have is her word, and I had that from the other lady too. She then promised again that she would send me an email confirming, but that she had things to do now. Had she been confident that I would not be charged again, I'm not sure why she could not have just quickly typed out a sentence and emailed it the way she did the screenshot of my payments, which would have taken the same or less time. This was a very bad customer service experience. The reason I'm giving two stars is that the few times I did go to the classes I had a good experience. But customer service here is very lacking when an exchange like this happens. I do notice as I read the other reviews that whoever answers seems to be almost sarcastic if someone gives a bad review, and that in itself is unprofessional. So maybe management needs to set a better example.
    1 person found this review helpful 👍

  • 5/5 Susan T. 1 year ago on Google
    My grands are members at this studio. Morgan is so good with children. Her patience with my grandson is the reason he’s advanced to his blue belt and as he matures, he’s learning so much about life; that hard work and dedication get results and in the process, he’s learning how to defend himself. My granddaughter is another story. She has found her niche and this is her happy place. What a wonderful blessing Morgan, and all the staff have been. I HIGHLY recommend this studio.
    1 person found this review helpful 👍

  • 5/5 David H. R. 10 years ago on Google
    John Doe, I doubt if your opinion will be widely shared. A little perspective here: The owner you mention has facilities in both Charlotte and Gastonia, and he teaches in both places. Clearly he can't be at both centers all the time. I've been in many classes with and have found him unfailingly patient, helpful, and courteous to his students, as well as being a talented instructor. By the way, any particular reason you aren't willing to use your real name?
    1 person found this review helpful 👍

  • 5/5 Armando C. 1 year ago on Google
    I was in town to visit my sister. I wanted to get a roll in while I was here. I searched online for some gyms and found this gem. Eli the jiujitsu instructor was very welcoming as were the other students. The class was great and I loved how Eli explained in the concept using principles then helped us apply it. As a white belt I've never rolled in another gym, especially out of town. I am glad I did. Thanks Fit to Fight team.

  • 5/5 Ed S. 1 year ago on Google
    Excellent instruction; quality equipment; clean facilities. Would be great for anyone in the area looking for training.

  • 5/5 c c. 5 years ago on Google
    excellent instructors, the classes are incredible and you can really tell the instructors know what they’re doing. i would highly recommend to anyone! the atmosphere is welcoming and accepting of everyone.


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