Sad. I'm not a fan of malls in general, but this mall used to be amazing. Clean, great stores, decent food. My visit on 6/18/22 changed all of that. Trash cans overflowing, tile floors filthy and stained, carpeted floors full of trash and paper. The bathrooms were just as filthy, reeked of urine, and had no air conditioning. People were sprawled across the public couches like they were sitting in their living rooms, some in pajamas, some in clothes so skimpy I wonder why they even bothered. I didn't feel safe the entire visit. Even the parking lots were littered and filthy. One store even had one of their entrances gated in the middle of the day to control shoplifting. Thankfully the stores I frequent there have outside entrances, so that I do not have to go into the hellscape this mall has become. Not a safe or clean place, go elsewhere.

Me and the wife went up there just to have fun for a day went to the aquarium it was fun people was super nice we had a blast and we got wax hands made really quick one minute pricing was great awesome job thanks will be back soon

This is the place for great shopping and entertainment. This is a great "Mills" mall just like Gurnee Mills in Chicago, Sugarloaf Mills in Atlanta, Arundel Mills & Potomac Mills in DC/Balitmore, Ontario Mills in L.A.-area, and the several others. Not upscale shopping, but great for the average person to enjoy themselves.

Came here while on vacation to shop, very nice mall and great food court options. There is really a store for everyone and it’s good in the winter to be able to shop indoors. This mall is also a true outlet and I got some great sales while here at pacsun, vineyard vines, American eagle and Aeropostale. The outdoor world/bass pro shop is also giant and has lots of things to shop for. I’d definitely come back if in this area again.

This is one of the worst and most run down shopping centers I have ever been to. The stores are piled high with worthless items and nothing anyone would want. The kiosks make everything uncomfortable because they haress you for money. There is a very ghetto feel here and there have been quite a few people including innocent bystanders shot. If you don't want to expose your family to violence I suggest not coming here.

It's been a while since I visited this mall. I got here bright and early around 9 am and met up with some friends for some Angel Tree Christmas shopping. They have a lot of stores and different then what I remember. They have a Burlington, Books-A-Million, VS, Bath & Body works, Shoe stores, AMC, Old Navy, and a bunch of other regular retail stores. They had a lot of sales still going on for Christmas and we were able to find a lot of our gifts in about 3 stores. The mall was very clean when we arrived and, of course, empty on a Wednesday morning, which was awesome as their were no wait times, and we were able to go in and get out fast. They have a beautiful carousel in the middle of the food court, which is $5 per ride. I don't often come to this mall as it is further away from me, but when I do come, I have a pleasant experience and find all the stores that I need. It's a big mall with PLENTY of parking to choose from.

Usually a nice mall to go to but during the COVID pandemic they have shut down a number of rest rooms and the one that is open near the food court has no soap whatsoever. Signs are placed everywhere to wear a face covering but I guess mall management missed the whole wash your hands section from the CDC.

Strictly for the mall itself. It does have a good selection of stores, however, the bathrooms are disaster zones and hotter than a kitchen in the summer. There needs to be more emphasis on keeping it clean. Also evey single soap dispenser was completely empty. The mall needs to maybe invest in making the experience more pleasurable for the shopper. I don't think anyone else wants to see what I saw so there are no.picture attached.

This is a really nice mall. Several modern amenities. Great store selection. Clean fun atmosphere.

I love this mall! It's like a small village and always gives me happy vibes. I have only one complaint, that normally wasn't an issue. I visited two different men bathrooms and the no touch faucet and soap dispensers were non-working. It seemed to be the case with the women's bathrooms as well, because my lady and daughter, expressed the same issue. Still, I didn't take any stars away for this issue, as I'm confident the mall will correct it .

Very good mall. So many factory outlet s and activity centers available in and out side of this mall. Nice food court in middle of the mall.

Nice, lively mall, it’s definitely not one of those half dead places. However it’s huge and can be very overwhelming. They finally got a Starbucks which is nice. There’s something there for about anyone. The reason for three stars is that if you go on a weekend evening the bathrooms are filthy and it’s full of rude people. It literally feels unsafe and their security looks pathetic. My little mall in my hometown, even Walmart, usually has a police officer around. I have never seen one at concord mills, not inside at least. And last night we had to leave the movie theater because people were fighting 3/4 of the way through the movie and scared my kid. If this happened about anywhere else I’ve lived the cops would have been there immediately. I never even saw security go in the theater. The staff were nice and gave us a refund but my advice is if you wanna come here go during a weekday or early on the weekend and be out by 3. Sketchy place when it’s busy.

Allowing a maskless dinner in the food court, and maskless groups of shoppers while hospitals are overflowing with COVID patients? Abject greed, callous selfishness. That is y’all’s legacy.

They have this very fun "Target game" 🎯 and variety of stores to choose from. Just Remember where you parked! 😅

Amazing with lot of stores. Food pavilion is clean vast with many eating choices. The carousel 🎠 is a lovely amusement for kids cost $4 per single ride, less for extended rides. Vending machines are tapped. My debit card was skimmed and subject to fraud. Vending machine on entrance .closest to the door, to the right

Mall of the paste and future Incredible visiting out of town This place has it all. From movie theater to famous bass pro shop, great food court, clean restrooms, lots of parking great place to visit great place to see and hang out and explore. You want to shop this is where you go definitely has Vibes of how the mall used to be and still has the love of how mall is supposed to be

Decent size mall with lots of options. Kept clean and organized. Its kept in a modern vibes and good quality brands found here. Plenty of parking all around and best feature is having a go-kart spot near by.

If you want great deals, this is the place to come to. Lots of outlet stores with killer sales. The mall is huge so be sure to wear comfortable shoes because you’ll be doing a lot of walking. Between the shopping experience, the variety of stores and the wide restaurants options in the area, this is a top destination for entertainment / shopping in Charlotte. There is a store for everyone here, even people who are into model trains! If you wanna get a tattoo, you can do that to!

Big mall with lots of stores, however 5 it 6 stores all sell the same things such as; Hot Topic, Spencer’s Gifts and more. Bathrooms are difficult to find and there are no signs directing you to restrooms. Large food court with lots of choices. Mall is very clean & modern.

Once was a fun place to go but there has been many disturbances that makes it unsafe to bring a family.

I decided to take a little road trip to visit a friend for her 40th birthday. So I decided to stop and visit one of the local malls. Safety 1st. I must say very very busy for it to be in the middle of a pandemic. However kudos to everyone for keeping their distance and wearing their mask. I must say one shop here really caught my eye. These apples were better than the state fairs. I know where to go.

Simon Property Group is completely tone deaf on safety at this mall: - Armed men fighting at the mall? (November 2020) No comment from Simon. - Teens "run amok" through mall? (July 2019, August 2020, November 2020) No comment from Simon. - Robberies in parking lot? (January 2020) No comment from Simon. - 3 shot, 1 fatally? (December 2019) No comment from Simon. - ACTUAL meth lab in the mall!? (2014) ACTUAL "NO COMMENT" from Simon. Now we're building a flyover bridge into the mall. I guess this is so emergency services can get to the crime scenes faster. If you're a fan of mayhem or just a siren enthusiast, this is the mall for you.

Not a safe place to shop. Group of teenagers followed me after I paid my food with my phone. I’m always vigilant on my surroundings. I run as fast as i can til they lost sight of me! Prayed hard for my safety...And my prayers worked!

Nice location, great variety of stores but be prepared to be haggled by the kiosk workers, even after you say no they will run you down! And be prepared to fight for a parking spot or wait for 30 minutes unless your one of those people who like to park at the back of the lot. Overall it’s in a good area and quick drive from my house.

I really enjoy walking the mall in the early mornings winter and summer during these warm days. Can anyone tell me if the mall is open again for walking? Many Thanks

Although we live in Fort Mill, we still love coming to Concord! It's a great mall to walks around and always seems very clean. Pretty good food court and we love bring the kids to the aquarium! Trust me whether you are in Charlotte or SC, it is worth the drive! Can obviously be busy at sometimes, but worth the crowds to see all the sites!!

This is a wonderful store for fabric, notions, and sewing machines. That staff is very helpful and will help you with anything sewing or quilting related. They have some great classes also.

Great mall, so much to see !

Clean, safe place nice experience even for a Saturday. The traffic to get in is crazy but worth it!

Rediculous: a good deal of shops are closed. They are Covid crazy but don't have soap to wash your hands in bathrooms. Half the bathrooms are out of service! They shut down half the stalls for distancing! Time to take off the mask!

It doesn’t matter if your walking to get exercise or shopping or eating. They have a selection of things that anyone will like. Many stores with good prices

A huge complex, with practically every store you could ever need. There is a awesome food court, and has somthing for everyone. A guaranteed must vist. Only thing is they close a little early, and that there is typically a lot of traffic.

I came in last minute to get these for a baby shower. Zach provided us with top notch customer service. He gave us recommendations and was really helpful. We are so thankful and appreciative of him and his kindness!

Concord Mills Mall is a fantastic destination that offers an exceptional shopping experience with a wide range of stores, from luxury brands to budget-friendly options. Its diverse selection of dining, entertainment, and activities ensures there's something for everyone. The mall's spacious layout and vibrant atmosphere create an enjoyable environment for visitors to explore and unwind.

I will never shop at this mall again. They have disgusting after hours activity and money exchanges. The Brinks guy threatened to shoot me and they put me out of the mall and stole my drivers license. He threatened to shoot me. Don't send your kids to work there!!!!!!

This is an outlet mall with almost all brands you’re looking for are available. On the weekends it is very crowded. Individuals under the age of 18 has to be with an adult. Food court was packed on the weekend.

Visited Concord Mills for the first time in several months and was greeted at the entrance by security. One of the first signs visible is that young people of certain age must be accompanied by their parents. Gone are the days of just dropping them off and hoping for the best. Also, there were Concord police presence walking around, including K9. This securing of this mall investment is appreciated as there are numerous stores, restaurants and other activities that will draw families to visit and the need for feeling safe is important. Only issue is the mall closes at 8 so getting there earlier is imperative to do and see everything. Also, walking the mall is equivalent to approx 2.5 miles around (😀mall walkers)

Great mall with tons of options. Security was very present and available upon entry monitoring underage teens attempting to enter without an over 18 parent or guardian. No dropping kids off here. Lots of options in this mall in terms of clothing and food as well. There was a Dave and busters was directly on site in the mall. You can spend a lot of hours and money at this mall if you so desire. 💸🤑 Note: There is a tax on clothing for those like us not used to it in our state.

Visited this mall for the first time in December last year very nice place, lots to do and see. The go karts track was very nice never seen a mall like this one. Books a million was nice lots of stores nice people, and so many stores to choose between it was interesting. Will be back there soon. Love the aquarium.

It's was fun paid 15 to ride the go kart had fun I won of course, wife was not happy she had the wrist band paid 10 kart wasn't steering right found out she had a flat they didn't even compensate her

$10.00 shirts (including plus size) $5.00 clearance section $5.00 one size leggings $12.00 dresses $15.00 two peace set $2.00 masks $8.00 and $10.00 men pants (American eagle, Levi's, Kirkland) (PRIZES ALWAYS CHANGE)

Huge Mall! Has a lot of great stores and a big variety to meet most anyone's shopping needs

I am very disappointed in Simon and Concord Mills. There needs to be wheelchair and ECV Rentals full time in this mall. It is very sad to drive from Asheville to here and find out I can't even get a wheelchair to shop in. As many people that shop here there needa to be more consideration for people with disabilities.

Best regional mall around the area

At Concord Mills there is something for everyone. From Disney and LEGO to H&M and Guess- every ago group is covered. Very clean. Lots of shopping and restaurants. A side note during COVID- there are lines outside most stores as they are not operating at full capacity. Also, check the return policy because Nike is “all sales final” right now.

Been here a hundred times over the past 6 years. Great place with all the staples of a mall and more. It's amazingly still thriving even during COVID (safely) and just the downturn in malls in general. Very clean, modern, and friendly overall. Some questionable characters from time to time but everywhere has their fair share of that. Never once felt "unsafe".

Was in town from Philly this summer and boy was this a big and busy mall!!!! Hard to park the only down side but other then that they have everything!!! What a tourist attraction! Bass Pro Shops is insane!! I could if spent hours there.

Great shopping experience. All stores are indoors with temperature control. Great shopping prices!

I love aquariums and try to find one everywhere I go. Sea Life was small and cute located inside the mall. You get a pass for the whole day to go back. Good variety of aqua life.

I’m been coming to this mall for over 20 years. It’s still one of my favorite mall’s in the area. With the recent crimes taking place at locations such as this. It’s good to see the added security. But I only saw security at the main entrances. Which left store and service entrances unguarded. This being a main tourist attraction, maybe we’ll see more security measures in the future.

Always visits here have lots stores. Plus a movie theater if u choose to go. Just make sure to wear comfortable shoes lots walking... also they have a nice food court. Popeye my choice. And five dollar store inside is huge... Burlington also.

Typical mall with lots of shops and a big food court. If I had to say one thing about this mall is that the parking lot and surrounding grass areas is full of trash. It just looks bad. I would hope the owners would take more pride in there establishment

who rights reviews

I go every Christmas and love it!

We were visiting for the weekend and decided to try the mall. We loved the variety of stores and we did not travel with our kids but this would have been a great place to take them as well. There's a Dave and Buster's as well as a movie theater on the inside. We stayed for 4 hours easily without noticing. Definitely a great place to go while in Charlotte!

A perfect place to buy, good atmosphere, clean safe and with a variety of stores.

It's a pretty big mall. You could spend quite some time here being that it's so much to do. If you want to take the kiddos out for the day take them to mall. Or even go solo you'll enjoy it.

I love my grungy style and am a goth by nature, so it was really comforting to see other people with similar styles around the mall as well. I absolutely loved the anime stores as well as my style of apparel stores, that being said, they had a plethora of other choices AND THEY HAVE A MECH ARENA FOR YOUR KIDS TO GET IN BIG ROBOTS!!! The theater was pretty good as well, it's definitely an overall great experience on here, most definitely would recommend in a heartbeat!!.

So, I wasn't expecting to buy this. 🙄 The guy wanted to demonstrate his product on my shoes. So, I agreed to let him. I was impressed but, again I wasn't there for that. Eventually, I gave in because I wanted to help support the small business. It's called, " Refreshed Shoe Cleaner located on the other side (Gate 6)of mall. He was nice &, professional. It cleans ONLY the white surface (all fabrics) of the shoes. So, whether it's canvas, rubber, etc... It's definitely works it's magic as promised. He originally wad trying to sell it to me for $45 but he gave it to me for $35 (saved $10). The box can last you for awhile (depending of the amount of usage or white shoes you have). Overall, I think I did pretty well with investing in this product. So, if you're looking for a really great & promising product to remove those yellow stains after laundry; that can't seem to dissolve... TRY THIS! *Thank me later* 🙂

So many options, and there's always something new

It's a good mall. Clothes are executive.

What a beautiful mall! There are many malls across the country that are shutting down, and being let go. But this place is like going on a vacation. Hundreds of stores fully staffed, and it is super clean. Everything from Fashion to Bass Pro shop all in one place. A shout out to the management, and to the custodial team! Super clean every where you walk, even in the food court. So much diversity of people shopping and having fun. It was nice to see police and security present helping to make it a safe place. One of the best malls in the country right now. A DREAM MALL

This is the best mall in and around Charlotte. Wide range of stores for shopping. Happening atmosphere. Food court is also good. Almost every thanksgiving, we enjoyed the crowd and shopping here.

The mall offers a wide range of stores and a bustling atmosphere, making it a great place for shoppers seeking variety. However, the high level of foot traffic can sometimes lead to crowded spaces, impacting the overall shopping experience.

Love this mall ! Me and my wife make the hour drive often, variety of stores and well worth the trip

Always busy and has great energy

We love some of the stores here and I take my daughter regularly as a special treat. It’s a very big mall to walk and takes a long time to get all the way around if you’re going into the stores, shopping (not a bad thing). The only star deduction is from things getting a little too wild at times. From car shows that take up several hundreds of parking places and people doing burnouts and donuts and police having to be called, to some increase in shoplifting and police officers chasing the thieves. Not the scene I want to be around with my 6 yo daughter!

Great place to have our homeymoon! Lots to do, and great deals!

I would say one and only the best outlet shopping in Charlotte Area and hopefully believe in whole North Carolina. The mall is very huge has almost all the top brands to shop. If you want to shop for best selection and on budget just choose this mall. Nice place to hangout with friends and family. Well maintained food court. There is no let down at this place to visit.

Iots of stores to go to make sure you come with your walking shoes on its a long way around plan on plenty of time to check everything out.

Nice place

Great environment

Not enough bathrooms.only 2 they have a very long.long line very LONG

I've been coming to this mall since they opened back in 1999, so I've seen all it's changes and improvements..it's kinda futuristic being all white now..kinda cool. This mall has so many stores..shoes, clothes, toys, tattoos, jewelry, nail salons, candy stores, the movie theater, sports stores... literally a place for everyone!! There is tons of food through out the mall as well. Finding a good parking spot is by pure luck, this place is always busy!!!

Can get pretty packed but for good reason. The food court has some decent fast food choices. Useful maps just in case you can't find the exit you need. Overall a great place for shopping.

Great place to shop!

Good variety of stores

Love this mall !! Sooo many stores

I like they fact that it was not crowded.

A great place to visit within the Charlotte area. A wide variety of stores and many local vendors have set up in this mall. Despite it only being one story, it even includes a movie theater! Overall, it would constitute a simple and family-friendly outing.

no❤️

I love the energy and positive vibes the store gives. Love the clothing had to get myself a Kope HBCU t shirt 🔥🔥🙏🏾🙏🏾

Worst parking lot design/layout hands down, anywhere I've ever been. I know it's the Christmas shopping season, but, I was there Sun. 12/19, around 5:30pm. Shopped til 6:40. Took 45 mins-1 hr to get parked and 1 hr twenty mins to get out. Ridiculous!! Will never go back!

nice

This place is ginormous, didnt get to see everything but I loved every second of it. Even got to go to the aquarium they have there!

Just a mall

Consists of different stores for shopping n also best for children for games

Great. No other words to describe it.

Rock always provides fast courteous and professional response to my service requests. He goes above and beyond responding to off hours issue with air conditioning. Providing additional fans to use until he resolved the issue. In addition he is always friendly greats us with a wave and smile when we see him around the complex. If time permits he stops to engage in brief conversation. He is the face of Conrad at Concord Mills.

Meh

So fun and great place to hang out, shop around, etc. Love to buy things for family. Delicious food, wonderful stores, and lots of entertainment too! So many choices in one mall. Thank you, Concord Mills, for such an amazing experience :)