Atrium Health Primary Care Carolina Internal Medicine image

Atrium Health Primary Care Carolina Internal Medicine

Medical clinic Internist Medical group

One of the Top rated Medical groups in Concord


Address

200 Medical Park Dr NE Suite 300, Concord, NC 28025

Website

atriumhealth.org

Contact

(704) 403-3676

Rating on Google Maps

4.70 (249 reviews)

Open on Google Maps

Working Hours

  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7:30 AM to 5 PM
  • Tuesday: 7:30 AM to 5 PM
  • Wednesday: 7:30 AM to 5 PM
  • Thursday: 7:30 AM to 5 PM
  • Friday: 7:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: doctor (16) time (9) caring (8) years (8) care (8) Wheless (8) helpful (7) patients (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Kathy S. 2 years ago on Google
    Dr Kelling is an amazing doctor and always answers my questions/concerns. When needed he is quick to refer to specialists or direct for the appropriate tests /labwork. So glad that instead of retirement this knowledgeable brilliant doctor is still caring for us in Concord. Absolutely the best doctor who in years past when he was in charge of hiring, brought in the best PAs & MDs. Many of those excellent PAs are sorely missed.
    1 person found this review helpful 👍

  • 5/5 Kaitie s. 2 years ago on Google
    Doctors and front staff are always wonderful and extremely helpful. Prescription refills can take some time.
    1 person found this review helpful 👍

  • 5/5 Vickie I. 1 year ago on Google
    Dr. Rackoff and I go way back. I trust no other with my Healthcare. I pass his cards out like free candy. His intelligence surpasses a lot of doctors in specialty fields. Kind and knowledgeable!
    1 person found this review helpful 👍

  • 5/5 Genean 2 years ago on Google
    Dr. Kuprenas has been so helpful. She just became my PCP and she has been so caring and kind! She is really taking an interest in my health. I would recommend her as being your PCP. Thank you Dr. Kuprenas and Atruim Health :)
    1 person found this review helpful 👍

  • 5/5 Mary G. 4 months ago on Google
    I am completely pleased with the care I receive from Dr Rackoff. He is competent and shows he cares about his patients.

  • 5/5 carolyn c. 10 months ago on Google
    I was with this group before but my doctor moved and I went with him. Now he as moved again and it is to far to go. So I have come back. My experience was wonderful. I was wanting to change my diabetes medication and they were be helpful in making this happen. Dr.Kuprenas explained everything I needed to know about the product and helped me make my decision.

  • 5/5 Nancy M. 1 year ago on Google
    Everyone is so helpful and caring , takes time to listen to your needs. They go out of their way to make sure patients are safe and comfortable and are very professional in all aspects of your care. I trust them 100% with my healthcare needs.

  • 5/5 Danette K. 11 months ago on Google
    The Internal Medicine employees are all kind, friendly, helpful and professional. It is a nice feeling to come into the office and have everything handled. My Dr. James Wheless, is an awesome, knowledgeable, caring, and thorough Doctor.

  • 5/5 Terry H. 11 months ago on Google
    I have been seeing Dr McMurray for 38 Years. I see Him in Medical Arts Internal Medicine. I am Treated as Family there and Highly Recommend them to Family and Friends. I have always been able to get in when I have to see a Dr. I feel Comfortable going there for Anything. Very Clean Facility and Patients are #1. I would give them 10 Stars if Available. Great Healthcare and Service to All.

  • 1/5 James C. 1 year ago on Google
    Experience with Carolina Internal Medicine was excellent as it is always. Problems exist with Atrium centralized billing. Wait times to speak with someone to assist you is staggering. If you wait long enough you will be automatically transferred to a voice mail so you can leave a message. The voice mail says you will get a call back with 48 hours.....not so. I left a message a week ago and no callback. I placed another call and decided to wait however long it took to speak to a person. That person told me my insurance did not cover the charged item in question. My response was that I had already contacted my insurance and was told it was covered just billed incorrectly. I informed the Atrium person and this and she stuck to her first response that the charge was not covered by my insurance. Called my insurance people back and they had to call Atrium billing office and straighten it all out. The billing personnel are pleasant and polite but know NOTHING ! They are trained to give you the standard answer and then get rid of you quickly so as to pick up the next call so that there wait times won't appear excessive to their administration. Patients did not have this problem with the prior NorthEast Medical Center.

  • 5/5 ronald g. 4 months ago on Google
    I'm never disappointed when visiting with Dr. Montana M. Poe. Always patient, thorough, and pleasant, even on a busy day. Thankful and fortunate to have Dr. Montana M. Poe as my doctor.

  • 5/5 Jill W. 4 months ago on Google
    Dr Rackoff was thorough & attentive. He is compassionate and easy to talk to about health concerns.

  • 5/5 Linda B. 11 months ago on Google
    Awesome thanks for being a friendly group of people always. The time from check in to seeing the doctor is always brief. And my doctor always knock on the door before entering.and greet me with a hello. And his visit is always professional and friendly. And at the end of my visit. He always said good to see you and thanks for coming it. Call me if you need to see me. Have a good day .I appreciate that more than words can say. Thanks.

  • 5/5 Tabitha H. 7 months ago on Google
    Polite. Knowledge ble. Gives you the time you need. Check in is easy. Doctors seem very interested in your medical problem and helping to treat it. Overall very nice. Would recommend to anyone looking for a PCP.

  • 5/5 Ronnie K. 8 months ago on Google
    Dr Rackoff is in excellent doctor of internal medicine. He has been my primary doctor for over a decade. He listens and is very thorough. I am very pleased with him and his staff.

  • 5/5 Judy V. 5 months ago on Google
    Although I couldn’t see my primary doctor I saw Dr McMurry. He was very nice and helpful with my needs. His nurse was outstanding.

  • 5/5 Nell V L. 9 months ago on Google
    Most on time, efficient and friendliest doctor’s office that I have been to. I have been a patient for over 25 years even when my insurance wasn’t affiliated. I wouldn’t go anywhere else. Dr. Wheless and his nurse are the best. So understanding and helpful.

  • 5/5 Steve D. 5 months ago on Google
    My wife and I have been patients of this practice for years. We usually see Dr. Wheless, an excellent Doctor. This time I saw Dr. Hamid whom I also highly recommend.

  • 5/5 Wendy M. 11 months ago on Google
    Dr. Maryam Hamid is the best primary care doctor, I have been to. She is professional, caring, thorough, explains what you need to know, and listens to you. I am thankful I found her and would highly recommend her! The nurse and staff are friendly and caring.

  • 5/5 Sharon S. 11 months ago on Google
    My visit with Dr. Wheeless the other day was a awesome as the others. He knows how to gently get on to me when I'm not always being as compliant as needed, but he's also my biggest cheerleader and tells me how proud he is of me when I do meet my goals. He works closely with my other physician's to make sure I'm getting the best care possible. If your looking for a Primary Care doctor he is wonderful.

  • 5/5 Christal N. 1 year ago on Google
    I love Dr Wheless and his staff!! Wouldn’t go anywhere else!

  • 5/5 Pamela S. 1 year ago on Google
    Amazing and compassionate Physician! Incredibly knowledgeable and professional. Thank you !!!

  • 5/5 Angie B. 1 year ago on Google
    Dr . Wheless has been my PCP for approximately 32 years and he has been the only one who knows how to treat my high blood pressure . He takes his time , gets to really know his patients and listens . I highly recommend him and the entire practice!

  • 5/5 Ray H. 1 year ago on Google
    I really appreciate Dr Wheless and his good care for me also for Amber and Tamara as they are such good caretakers off me. I was very pleased with my recent visit and am comfortable that Dr Wheless understands what my need is and he's meeting every need that I have..

  • 5/5 joe h. 1 year ago on Google
    Dr Hamid is a thorough physician. She takes her time and really gets to know you and focuses on positive outcomes. She is also very encouraging. She truly has change my health for the better.

  • 5/5 Brittany A. 4 years ago on Google
    I ABSOLUTELY LOVE THIS OFFICE!! I’ve recently moved to NC and been having trouble finding a genuine MD who cares and takes their time with patients. Happy to say I’ve finally found one. Dr. Wheeles is the best doctor I’ve EVER had. Very knowledgeable and patient. The nurses are just as equally caring and genuine. Love it here!

  • 5/5 Jean D. 5 years ago on Google
    I've been a patient of Dr. Rackoff's for more than 15 years. He is a great doctor! He cares about his patients. I found him to be very cautious when making a diagnosis. He goes the extra mile to make sure you understand the diagnosis and provide the care you need. I have been very happy with his service. Appointments are reasonably available. Office staff is friendly and concerning.

  • 5/5 Bettie P. 2 years ago on Google
    I have been a patient of Dr. James Wheless for 30 years. Staff is always friendly and caring.

  • 5/5 Earl C. 1 year ago on Google
    I'm always happy with the service that I receive...keep up the good work!!!!

  • 5/5 Becky T. 1 year ago on Google
    Concord internal medicine is the best. Been seeing Dr Kelling for many years. He cares about his patients and is very thorough. If he thinks you need a specialists he will refer you to one. He is also very cautious about billing and if you have a problem (from his services) he will check it out for you. I know one day he will retire but I hope he is there many more years. We need more physicians like him.

  • 1/5 David S. 1 year ago on Google
    Repeated billing problem with Atrium. Have contacted primary care physician through online system and my complaint has been shuffled/ignored. Atrium is charging a physician other than my primary care physician resulting in an extra $20 charge to me. I must see doctor monthly so this means $240/year extra. No phone number to call to complain!!!


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