Heaven View Clarks Inn image

Heaven View Clarks Inn

Hotel

Casual rooms in an understated hotel featuring a restaurant, a fitness center & parking. People often mention hotel, good, staff, service, stay, experience, Rooms, rooms, Kanpur, reception,


Address

Galaxy apartment.1081 chandra nagar, Galaxy Apartment, KDA Colony, Lal Bangla, Jajmau Sub Metro City, Kanpur, Uttar Pradesh 208010, India

Website

www.theclarkshotels.com

Contact

+91 73111 64411

Price rating

$37/night

Rating on Google Maps

3.90 (1.2K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: hotel (25) good (21) staff (19) service (19) stay (12) experience (11) Rooms (10) rooms (9) Kanpur (7) reception (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Narendra P. 2 years ago on Google
    Nice Hotel at Kanpur. Very near to Airport. Very friendly staff. Arranged car at very reasonable rate and excellent driver
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Sudesh Y. 1 year ago on Google
    Please stay away from this ridiculous property. Food was so unhygienic that you wonโ€™t take a second bite. We ordered for a dish and it was tasteless after being replaced we found a large piece of thread in the 2nd dish. Breakfast was complimentary but stale dishes with hairs in fruits. The cup of coffee was so dirty as if it was taken out of a dustbin. Rooms and washrooms are ok but bedsheets are dirty. The most annoying thing was that our cab was waiting outside and no one was present on reception for the check out. Poor !
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Abu M. 8 months ago on Google
    Hotel is good. Parking was there. I read reviews that food was not good. I had ordered veg biryani. It was very good. Rest I didn't tried so can't say. Staff was nice and helpfull. I had exam they gave me admit card printout at night before. There swimming pool at terrace and a gym. Gym was not clean as no one use but it was ok for simple excercises. At this price the hotel is very good.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Lakshata P. 6 months ago on Google
    The brand name Clark's Inn is merely used by the hotel without providing any quality service of the brand. To start with, the reception is a hot box with no ventilation. The room had not been cleaned for a long time and it was offered to us. The linen was dirty and smelling. Most of the services of the hotel were unavailable including food in the menu, iron box and gym facilities. I would strongly recommend not to stay in the hotel as you will feel cheated.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 anshul r. 2 years ago on Google
    Zero service. Reception staff don't know how to talk. Full of arrogance. unprofessional behaviour. Don't know what to charge and how much, just arrogance nothing else. Avoid this place. Overpriced better options are easily available. Location also is not good.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Akhilesh Y. 9 months ago on Google
    I have visited this place a couple of times due to my frequent trips to Kanpur Rooms - I never found tidy bed sheets, even on getting them changed, the fresh ones don't feel any better Room Service & Booking - Every single time the person taking the booking and person at the reception are different, and they seem to be never talking again - Always a confusion Don't expect much around room service Food - Food is ok, rather average Parking - The only 1 star is for the parking and the security staff at the gate Don't waste your valuable money here instead stay at any cheaper place.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Ram Kripal (Sonu R. 1 year ago on Google
    If you can manage with lizards all arround, on your clothes kept , dirty rooms , washroom, stinky, filthy, you can go for it. Other than this very limited staff , ac not working in lobby area. Location is pathetic. Drinking water they give is poor. Rooms smell like fungus. Complete disappointment although staff is very good. Due to poor management by owner lot of people keep on shouting staff .They listen all things patiently. Need huge maintenance and cleanliness+ pest control+ increase of staff + service enhancement.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 RAGHUBANSH S. 1 year ago on Google
    Recently i have attended the marriage party and feel very bad regarding the manager behaviour,as he is in unconscious mind surely he has drunked alot, mis behaving with the customer and being the manager not co operating with customer after several request. Further he has taken the money in his personal accounts which is not right. As he serving the hotel how come he become the owner of the property.also in night no service men are being there,always focusing on money to pay and do not show any regard with there customer.also using abuse language at there kitchen while asking for hot food.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 naman m. 11 months ago on Google
    They ask 100rs extra to bring something which is available just infront of their hotel property is good but the reception staff and hotel staff is very greedy and unprofessional i would recommend you to find another hotel if you are looking to stay in kanpur

  • 3/5 Gaurav D. 1 year ago on Google
    This Hotel is Really Nice, the staff and the behavior of reception people are really Good, Pocket Budget rooms and yes Luxury Rooms are available in this hotel. Overall a great experience. My Suggestion is : Please Provide Small Refrigerator in your Rooms.

  • 5/5 Mohd zeeshan U. 1 year ago on Google
    In Kanpur You'll be within 3 miles (5 km) of Kanpur Memorial Church and 6 miles (10 km) of Nana Rao Park with a stay here. Phool Bagh and Z Square Mall are also within 6 miles (10 km). Free perks A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a business center on site. A fitness center, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly Heaven View Clarks Inn. Self parking is free.

  • 1/5 Deepak S. 1 year ago on Google
    This hotel was very dirty.. No management no staff no service on time and the main think no buddy was responsible for service there are saying call them this bla bla i am very disappointed๐Ÿคฎ

  • 4/5 kaustubh k. 1 year ago on Google
    Clean and good ambience hotel. Nearby food joints are good.Need to improve on the food quality and menu items.

  • 1/5 Manish K. 1 year ago on Google
    Patectic Hotel ,zero customer service, unhighgeinic rooms, places in hotel not cleaned from months ,paan and gutka peeks at few places, pool is out of order,health club all machines are broken this is only a one star hotel , no staff ,poor location ,breakfast very poor

  • 4/5 Ashwani S. 1 year ago on Google
    I was thinking of giving 2-3 star but due to behaviour of reception persons I am giving 4 star. However a lot of scope for improvement. 1) Linnen were not looking clean. 2) Food has a good scope of improvement. 3) I found hair in poha during breakfast. 4) Location is not that good. Chekin date - 21st June, Check out 22 June Room 111, 114, 116, 109

  • 3/5 Rajinder D. 8 months ago on Google
    Rooms so good. Everything is fine but room service slow. Overall I'm happy to stay here.

  • 1/5 rachna a. 6 months ago on Google
    Very bad hotel,no service ,no drinking water in summer the service are very bad,and food is very very bad plz don't book this hotel for any purpose

  • 1/5 sushil s. 3 months ago on Google New
    Very bad experience the service over here is horrible. Rooms are okay not upto the mark but satisfactory but again the service is horrible and the staff don't care about it very rude as well.

  • 1/5 Swati Y. 3 months ago on Google New
    Worst experience ever...we have Booked this hotal for reception party and at the time of booking they have made multiple fake commitments...but at the time of function they have spoiled our event..ac not working,no proper lights in hall,no decoration and many more......

  • 5/5 Ashish D. 2 years ago on Google
    Nice place,near to my residence. Best thing is that hospitality is amazing. I suggest to visit once to enjoy Heaven blue Service

  • 5/5 Amritanshu S. 2 years ago on Google
    The hotel is quite spectacular in its beautiful ambience and the hospitality is 5/5 However, the pricing is slightly higher but it provides an overall experience which is better than I expected. Anytime I visit Kanpur, I stay in this hotel only. Covid-19 norms are being followed and I wish all the good will for their future

  • 3/5 tarun s. 2 years ago on Google
    Location is its plus point rest all is ok. Rooms have decent size but not very clean. Breakfast was...less said the better. Too much of power outages.

  • 5/5 Shruti B. 2 years ago on Google
    We stayed there for 5 days and we had a wonderdul experience. The property is very neat and tidy with all the basic amenities available at affordable rates. Staff was very cooperative and professional. We would highly recommend this hotel to everyone. Kudos to Heaven view clark inn hotel team!

  • 5/5 Harshit D. 2 years ago on Google
    The quality of rooms and their Aura is awesome, can do better in kitchen service but overall experience was royal

  • 2/5 ROHIT J. 2 years ago on Google
    Pathetic Hotel for stay & party don't get confused by the name, it's not that "Clarks group of hotels" you are looking for

  • 3/5 hira l. 2 years ago on Google
    The hotel is good with well designed rooms and nice amenities. It also has a hall with around 100 persons capacity. Unfortunately I saw the manager fighting with one of guests which is not a sign of good hospitality.

  • 3/5 Nabaroon G. 2 years ago on Google
    Located in a corner of Kanpur, if you have work near GT ROAD then it's an excellent choice. Routine maintenance and cleanliness as per Groups record. Staff polite and friendly.

  • 4/5 nabaroon g. 2 years ago on Google
    Nice comfy hotel, though was vacant except another guest. Therefore Buffet was canceled.. staff very polite. Maintenance top class.

  • 5/5 IZhan N. 1 year ago on Google
    Good Ambience and High Quality services. Great value for Money. Food is tasty though room service need to be improved and the services need to be bit better. Overall a great experience. Front Office Manager Mr. Dubey is good at helping out guests.

  • 3/5 Shail C. 2 years ago on Google
    Rooms are quite good in size and cozy but there are hygiene issues, buffet breakfast is not upto the mark, food is served in disposables.Worst management of the staff

  • 2/5 Ritik S. 2 years ago on Google
    2 points for good rooms and sleak infrastructure but the room service was very bad and the food is absolutely gone (thanks to Swiggy & Zomato that we could order food). The electricity keeps tripping in the room and mcb to be manually lifted. I m just glad that the infrastructure & the rooms were good so we could stay there else we would have to find another hotel.

  • 1/5 anjali r. 1 year ago on Google
    If you can manage with lizards all arround, on your clothes kept , dirty rooms , washroom, stinky, filthy, you can go for it. Other than this very limited staff , ac not working in lobby area. Location is pathetic. Drinking water they give is poor. Rooms smell like fungus. Complete disappointment although staff is very good. Due to poor management by owner lot of people keep on shouting staff .They listen all things patiently. Need huge maintenance and cleanliness+ pest control+ increase of staff + service enhancement.

  • 5/5 Asad L. 1 year ago on Google
    The experience was amazing from it didn't feel like it's in the town area of Kanpur. The inside was neat and clean. It looked like a great hotel for staying. And the washrooms were also comfortable and clean.

  • 4/5 SHABUJ K. 1 year ago on Google
    Generally, I like to stay in a Clarks Inn hotel if its there in a city. However, this one is little far way from the main city. The rooms, cleanliness and amenities are great as expected. But the power cuts were frequent and the breakfast service was slow. Overall, it was a good stay.

  • 1/5 firdaus h. 1 year ago on Google
    Worst than worst experience. I had my sister's wedding in last days and had very bad hospitality experience.Manager Nikhil Gupta misbehaved and talk very rudely with us and even with our guests from groom side. He is worst Manager I ever met in hospitality industries. He is spreading bad name of Clarks inn chain .during whole wedding ceremony more than 20 time power was cutt off , no electrician was there ,and every one was very upset and on top of that Manager dealing was very upsetting for us.Management should take immediate action for Manager Otherwise more customers will get distracted. I will not suggest to arrange any function or ceremony there. It was very upsetting day with services over there.

  • 1/5 Sumit P. 1 year ago on Google
    Had an horrible stay experience just because of the Manager (Nikhil). He will bug you like please pay the amount every moment then an after. Learn to provide quality service first and then request for payment.


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