KITCHEN BY SHANTI KUTIR image

KITCHEN BY SHANTI KUTIR

Restaurant

😠 Worst experince in my life in this hotel. Very pathetic service and management. Ruined our event and celebration as A/C was not working in banquet during our celebration after repeted request to Mr. Rishab manager of the hotel. Very incompetent staff with no sense of professionalism and duty. Minor... People often mention hotel, staff, stay, rooms, working, service,


Address

7 187, Old Sales Tax Office Rd, Khalasi Line, Swaroop Nagar, Kanpur, Uttar Pradesh 208005, India

Contact

+91 73483 02222

Price rating

$40/night

Rating on Google Maps

4.10 (246 reviews)

Open on Google Maps

Working Hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hotel (12) staff (9) stay (9) rooms (8) working (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Raj B. 2 years ago on Google
    Pls go somewhere else it's highly not recommended: 1. Very poor hygine. 2. No personal safety the maingate of apartment does not close as lock was not working. 3. Non accepting staff for any queries. 4. Basic amenities missing water bottle, tea other utility items missing at room. 5. Don't expect staff to accommodate in any manner u r at ur own mercy.
    3 people found this review helpful 👍

  • 1/5 Arun K. 1 year ago on Google
    Worst experince in my life in this hotel. Very pathetic service and management. Ruined our event and celebration as A/C was not working in banquet during our celebration after repeted request to Mr. Rishab manager of the hotel. Very incompetent staff with no sense of professionalism and duty. Minor notes on services: 1. In our 9 rooms only 2 or 3 flush was working in bathrooms. 2. Most of the A/C was not working properly in rooms. 3. Most of the kettels was rusted and filthy. 4. Most of the taps was jammed and was not working in bathrooms. 5. Shortage of man power for service .
    3 people found this review helpful 👍

  • 1/5 Khyati D. 2 years ago on Google
    Very pathetic service and management. Ruined our event and celebration as there was no food for our guests. Very incompetent staff with no sense of professionalism and duty. Minor notes on services: 1. Additional beds were blankets laid on the cold floor for which they also charged extra 2. Tea was denied to us more than once my the manager himself 3. No kettle, teatray or toiletries in the rooms 4. People were trespassing in the suits without our permission and knowledge in the middle of the night 5. Very poor maintenance 6. Room locks were not working
    2 people found this review helpful 👍

  • 5/5 DINESH S. 3 years ago on Google
    Nice decorations nice place very good staff all excellent..
    1 person found this review helpful 👍

  • 4/5 Tarkeshwar M. 5 years ago on Google
    Nice to stay, but food quality and restaurant services need improvement.
    1 person found this review helpful 👍

  • 1/5 Kanpur U. 2 years ago on Google
    Good hotel but no cleaning no hygiene and lot of maintenance required Please hire clean staff who can look after the hotel reputation.

  • 4/5 Ayush G. 4 years ago on Google
    The hotel is excellent with premium quality rooms and food. However one should know two things about this property, which are basically it's only bad point. One the parking space here is not big and you will face problem at times and second is that the food price here is quiet high.... if you book a room of ₹2500 and if u have dinner and lunch here for 2 people then you would be paying ₹1500 more..... It's locality is nice and is in posh location so facilities are all available.

  • 5/5 prateek g. 5 years ago on Google
    Nice place to stay with homely environment and a staff which is ready to make your experience one of the best. The interiors are made with great taste and it provides an experience that anyone will love

  • 5/5 Udit R. 4 years ago on Google
    Amazing suites and service and also the food,beautiful place to stay,only negative point is parking is little complicated...

  • 5/5 Raghav M. 5 years ago on Google
    Surprisingly amazing......What a mesmerizing hotel they have build here. Rooms are spacious and comfortable... It's worth staying.

  • 3/5 Dileep R. 1 year ago on Google
    Stayed in Nov-2019. Rooms are not good. Food is good. Location is not easily tracable.

  • 4/5 Krishna Kant A. 1 year ago on Google
    Shanti Kutir in Govind Nagar Road, Swaroop Nagar, Kanpur is a reliable name in the industry as they aim to deliver the best experience to their customers. This has helped them build up a loyal customer base. They started their journey in 2015 and ever since, they have ensured that the customer remains at the centre of their business operations and philosophy. As they are located in a favourable neighbourhood, exactly at # 7/187, Near Levis Showroom, Govind Nagar Road, Swaroop Nagar, Ranjeet Nagar-208005 near Levis Showroom , it is easy to locate Shanti Kutir on the map. For any kind of assistance or questions, it is best to contact them directly during their business hours.

  • 1/5 I am 1. 2 years ago on Google
    It was so bad, I'd give it a zero. But that's not possible so I'll give them, a one.

  • 1/5 Aanchal S. 1 year ago on Google
    Worst ever experience.The place is totally unmaintained with unhygienic conditions.u cannot plan any kind of event here.The staff is useless, rude, dishonest, especially Rishabh. Pls dont consider it ever for a small stay also. Hope the place shuts down and owners get a lesson.They r dacoits and use political pressure of all sorts to extract money from you.Stay away..

  • 5/5 ojas S. 3 years ago on Google
    Best place to stay. Accomodation is so cool and relieving all rooms are well furnished feels like a millionaire.

  • 3/5 Vishal V. 4 years ago on Google
    Bathrooms are shared between 2 rooms. It's more of guest house than hotel. Room is heavily upholstered, but thankfully it didn't trigger any allergies. Room size is quite small. It barely fits the queen size bed

  • 4/5 Aakash B. 3 years ago on Google
    One of the most valuable and amazing hotel where you can stay ..

  • 1/5 Indranil N. 4 years ago on Google
    Food is super expensive.5 star hotel cannot match with price versus quantity comparison. Geyser stopped working in the middle of having bath during end of December period. I would personally not prefer to stay again there. Breakfast not available until 8.30. I got it at 8.30 on special request. Though reception guys told 24 hours food service available.

  • 1/5 abhinav k. 3 years ago on Google
    Basic amenities like wifi, water (in the washroom, room service, issue resolution speed) were ABSENT in the PRESEDENTIAL SUITE. (can't even imagine how horrible the regular rooms might be in terms of basic hotel service. In case you feel like burning your cash? Feel free to visit this "classy" hotel where you get the menu but can't even order coz the kitchen is under maintenance. Where you get the wifi access but can't surf the net as the wifi is under "maintanence". Also, you don't even get an ash tray, water bottles or extra coffee/sugar sachets and the bell boys don't ever bother to clean out the garbage from your room. So, overall? I'd say that if you're okay with all these issues and have about 5,000 bucks to spend just to sleep somewhere, then sure check in anytime you like. P.S. I HATED MY STAY :) Regards, Abhinav

  • 5/5 Vaagish J. 3 years ago on Google
    The stay was amazing, rooms were spic and span, staff were cooperative, ambience was soothing and complete value for money. Recommended.

  • 5/5 Whizzkkid 3 years ago on Google
    It's an luxurious and nice place to stay. Accomodation is like you are in 5 star hotel.


Call +91 73483 02222 Open on Google Maps

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