1/5 shivam s. 4 years ago on Google
I
want
to
share
my
horrific
experience
at
this
hotel.
GUYS
PLEASE
DON'T
BOOK
THIS
HOTEL
FOR
ANY
PARTY,
EVEN
FOR
FREE.
I
booked
this
hotel
for
my
son's
mundan
function
for
16th
November
2019.
I
met
with
Mr
Puneet
and
before
booking
he
was
saying
that
we
will
give
good
service
and
promised
cooperation
of
the
highest
level.
But
after
booking
and
paying
the
amount
his
response
changed
to
every
request
I
made
he
was
saying
can't
be
done.
He
asked
to
pay
the
full
amount
before
1
week
of
the
function
and
I
paid
35
k
of
the
40
k
total.
At
the
time
of
the
function
time
which
6-10
PM
even
the
hall
was
not
cleaned
and
the
decoration
guy
named
Pawan
was
missing.
The
chair
cover
were
dirty
and
torned
off.
When
I
asked
Puneet
the
manager,
regarding
not
have
the
hall
ready
at
the
function
time
he
said
you
have
reached,
he
just
said
it
takes
some
time
to
clean
.
And
excuse
for
everything
was
"
yaha
to
aise
hi
hota
hai."
When
my
function
started
the
snacks
were
not
ready
,
the
manager
and
one
caterer
was
there
but
only
sitting
inside
the
reception
and
even
after
asking
lot
of
times
to
come
out
of
reception
to
see
and
monitor
the
services
waiters
were
doing.
They
did
not
come
out.
And
Puneet
the
manager's
focus
was
to
get
the
remaining
5
k
out
of
40
k
before
the
function
end
only.
No
effort
on
providing
good
service,
they
were
like
koi
problem
ho
to
batao.
and
problem
batane
par
yaha
to
aise
hi
hota
hai
They
were
not
serving
snacks
properly
even
after
promising
4
snacks
they
provided
3
and
even
they
were
not
hot
.
Even
coffee
was
served
normal
temperature
and
they
were
serving
only
one
type
of
coldrink
while
he
promised
for
at
least
2
type
before
booking.
When
I
complained
about
cold
snacks
and
cold
coffee
and
coldrink
of
one
type
only,
they
still
sat
incide
the
reception
room
and
asked
me
-
that
their
kitchen
is
on
4th
floor
so
the
snacks
can
not
be
served
hot.
For
coldrink
he
straight
away
denied
after
forcing
he
arranged
1
coke,
and
that
too
jiase
free
mein
diya
ho.
The
breads
were
also
cold
,
the
coffee
machine
was
not
there.
The
service
guys
were
sitting
and
talking
to
each
other
and
having
jokes
during
function
time.
The
DJ
guy
named
shailendra
was
also
not
playing
music
to
give
good
dance
songs
he
was
talking
to
his
friend
on
phone
not
even
trying
to
play
good
music.
Overall
very
very
very
upset
with
the
services.
I
have
paid
40k
Rupees
of
my
hard
earned
money
to
listen
to
lame
excuses
and
eat
cold
food
and
have
bad
service
.
Worst
part
was
the
manager
Puneet
did
not
even
tried
to
serve
us
well.
He
kept
on
sitting
inside
reception
and
did
not
monitor
services
himself.
He
was
only
focused
on
taking
money.
Everytime
we
asked
to
provide
good
service
to
save
my
prestige
among
my
relatives
,
he
said
he
can't
do
anything.
Is
this
what
managers
are?
To
sit
on
reception
and
take
money?
GUYS
DON'T
EVER
BOOK
THIS
PLACE
FOR
ANY
OF
YOUR
FUNCTION
OR
PARTY.
THESE
GUYS
ONLY
LOOK
FOR
MONEY
AND
NOT
PROVIDE
SERVICE.
YOU
HAVE
TO
ASK
FOR
EACH
AND
EVERY
SERVICE
TO
WHICH
YOU
WILL
GET
LAME
EXCUSE.
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