HOTEL SB CASTLE image

HOTEL SB CASTLE

Hotel

👍👍 Very nice hotel. Good venue for engagement and small parties. People often mention hotel, service, good, rooms, experience, room, parking,


Address

123/772, B Part, near SB CARS, Fazalganj, Kanpur, Uttar Pradesh 208012, India

Price rating

$32/night

Rating on Google Maps

3.70 (418 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (14) service (9) good (8) rooms (7) experience (6) room (6) parking (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Digvijay S. 5 months ago on Google
    Very nice hotel. Good venue for engagement and small parties.
    1 person found this review helpful 👍

  • 1/5 Mrinal K. 6 years ago on Google
    We had booked this hotel for a few guests coming for my sister's wedding. The service was pathetic. There was no hot water in the rooms. On complaining, the manager told us that our guests don't know how to operate the taps! We faced this problem for three days continuously and each day received a different excuse. Some day the valve of the boiler was closed or someday it was our fault. Electricity also fluctuated during the stay. The management was highly uncooperative. Overall, had an extremely unpleasant experience at SB Castle. Will never recommend it to anyone.
    1 person found this review helpful 👍

  • 5/5 Twinkle S. 3 years ago on Google
    Good food, good ambience and a great place to do the wedding. The hotel rooms were very clean and spacious.
    1 person found this review helpful 👍

  • 1/5 PARDEEP K. 4 years ago on Google
    I stayed there for 3 nights with family due to attend a marriage on 26 June 2019 onward. No TV was recharged in any room no intercom working no room service. Only one bath kit provided during 3 day stay. No water in rooms. Nice property but zero in maintenance and services. OYO rooms are much better then S B Castle. Overall very worst experience.

  • 4/5 Ankur V. 5 months ago on Google
    Staff is to good and good service and receptionist behavior is fabulous and politely

  • 1/5 Aviral K. 4 months ago on Google
    Extremely incompetent staff and management . Do not value their commitments at all . Should be avoided at all costs . Had to engage with the management for every small thing which makes family function experience quite negative . Would have given 0 if possible .

  • 1/5 Rishi B. 4 months ago on Google
    Pathetic service and food.. manager incharge who was handling the event is always on phone and on being asked about service he always appreciates himself..

  • 5/5 Shubham A. 6 months ago on Google
    Staff is too good and good service and receptionist behavior is fabulous and politely ....

  • 3/5 Shrish T. 8 months ago on Google
    I visited the place at my friend's ring ceremony occasion. The place has plenty of parking and is situated near the bus station and railway station. I found the room in old cultured, the ceremony hall was not having enough ventilation and was suffocating. In respect of food the quality was not as expected and services were good. Overall it was not a pleasant experience. I hope they can utilise their space with better food and services to arrive at client satisfaction.

  • 5/5 vaibhav h. 1 year ago on Google
    Sb castle location is mid of city which make it perfect place to stay. Fine dine rhubarb is also very elegant place to dine. Must visit govind nagar Fazalganj area

  • 4/5 Krishna Kant A. 1 year ago on Google
    Location and overview Hotel SB Castle in Fazal Ganj, Kanpur is a reliable name in the industry as they aim to deliver the best experience to their customers. This has helped them build up a loyal customer base. They started their journey in 2013 and ever since, they have ensured that the customer remains at the centre of their business operations and philosophy. As they are located in a favourable neighbourhood, exactly at 123/772 Part B, Near Govind Puri Bridge, Govind Nagar, Fazal Ganj-208012 near Govind Puri Bridge, it is easy to locate Hotel SB Castle on the map. For any kind of assistance or questions, it is best to contact them directly during their business hours. Products or Services offered: Also listed in Banquet Halls, Hotels, 3 Star Hotels, AC Banquet Halls, Lodging Services etc. Hotel SB Castle in Fazal Ganj is one of the most trustworthy names in the field. They have received a 3.6 rating from their customers. Their service/product range includes Hotel, Doctor On Call, Internet Access, Ac Rooms Available, Cablesatellite Tv Service, Inroom Safe(locker), Banquet Facilities, Wifi Available Servicewireless Internet, Wedding Services, Restaurant Type (cuisines)multicuisine, Airport Transfer, Ac, Dinein etc, all available at competitive prices. To make the transactional experience hassle-free for customers, they accept multiple modes of payment such as Cash, Master Card, Visa Card, Debit Cards, Cheques, Cred

  • 2/5 Raj T. 2 years ago on Google
    The hotel looks good but it has the worst management system...the taps don't work , there is no cleanliness, too many mosquitos, they don't provide room services. Worst hotel I have had ever been too.

  • 1/5 vivek m. 2 years ago on Google
    No parking space and no valate parking. Big issue for parking for such big hotel. In hotel parking is compulsory. How take license of hotel without parking spaces? Answer. UP hai bhai.

  • 1/5 Manoj K. 3 years ago on Google
    Pathetic hotel.. Pathetic room service.. They pick up call and then resolve your issue in long long time, no hot water , rooms not so clean, food service... OMG pathetic...

  • 5/5 Shobhit T. 3 years ago on Google
    Best in class servicing and very skilled staff is the key highlight at this place. Everything is 🤟❤️🤟

  • 4/5 Utkarsh M. 4 years ago on Google
    I have visited the hotel for attending a marriage. The rooms are nice, bed, blankets and pillows are quite clean. Overall room cleanliness was nice. The disappointment was the OTIS lift which had very long waiting time it's not high speed. Moreover, there were only two lifts for 10 rooms on a floor. Out of 2 lifts only one was working other lift was out of order . Location of the hotel is easily accessible as well as the nearby market there for daily shopping. Overall, the hotel is good for long and happy stays. But, keep in mind the discrepancy in lift if you tend to use lift more.

  • 5/5 Samvit S. 3 years ago on Google
    I like this hotel, hotel n services of house keeping and hygienic for this covid period. it's totally safe for guets and we appreciate Mr. Jitendra Sharma and his team..

  • 5/5 Hari Om S. 3 years ago on Google
    Radiant Halls with charming interiors. Recommended for parties and gatherings.

  • 3/5 Jagriti J. 2 years ago on Google
    No AC in the hall , very hot

  • 5/5 Niranjan Singh 6. 2 years ago on Google
    Chhotu Biryani tandoori corner


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