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  • 5/5 Ruchi S. 2 years ago on Google
    Cleanliness was of the highest standard. Covid protocol was followed quickly. Very well behaved and helpful staff. Location is in the city center. Food quality is good and the serving was hygienic. A little improvement is required in the room service for food. Value for money.
    1 person found this review helpful 👍

  • 5/5 divya s. 2 years ago on Google
    Firstly this is not just a hotel but it's one of the best hotels in Kanpur. Let me share my experience with you all. I had my sangeet ceremony in the hotel and the owner Mr. Sahib and the General Manager Mr. Singh were extremely helpful and caring. They made sure that i had the best experience with my family and friends. There food spread is exceptional and Dal Makhani is a must try. The decoration was beautifully done with each detail in consideration. I loved the event and thankful to the team of Hotel Downtown. You guys made my Sangeet ceremony not just special but memorable. Will surely visit again and would recommend it to others.
    1 person found this review helpful 👍

  • 4/5 APURVA R. 7 months ago on Google
    Me and wife stayed in this nice semi-luxury hotel for three days. My wife was attending the workshop at Kanpur University, addressed by the state Governor. Enjoyed every bit of our stay. We drove in straight from Delhi/Noida and reached here by early evening. Tired, we found this hotel as a great relief. Slept in cosy room immediately after arrival and enjoyed the first dinner as both of us were hungry too. We found the hotel as per our expectations. The toilet generally is a concern for us and here we found it to be very hygienic. Very well organised washroom equipped with all necessities like shampoo, body lotion, hand wash, toothbrush kit etc. Liked their arrangement. The room was well designed and the double bed was cosy enough to give you a good sleep. The biggest drawback was lack of a window or some ventilation for fresh air. Once you lock the room you do not know what the weather is outside. In summers there is complete dependence on air-conditioning. Once ac is off you start feeling suffocated. The prime reason, perhaps, is the small piece of land where it is built. You may feel closer to nature if owners purchase next-door land and develop it as open space to support the eco-system of their hotel. A green lawn, open to sky environ, small water body play a significant role in boosting the environment. Complimentary breakfast served in a buffet format is star attraction. I tried several items but with dietary limitations I had to skip several things. Better next time. I have already written separately on food. The room service is good and courteous. I would suggest them to get a trolley to bring lunch/ dinner to your room. NOT ECONOMY HOTEL: The lighting in lobbies, though small and narrow, is done tastefully. The management has made every effort to make it an attractive place which is modern, decent and at the same time luxurious too where patrons do not feel disappointed. Prices cannot be said to be very affordable for every family visiting Kanpur. So, if you think you can put an extra pressure on your wallet you are here at a decent place. PARKING: The hotel doesn't have dedicated parking lot. They have some space at the entrance where cars are parked. If full to the capacity you are going to face difficulty in parking your vehicle. CONCLUSION: A nice, decent hotel for a short stay only. Because there is little or no ventilation you might feel suffocated after a certain period. Importantly, this does not seem to be a right place for physically challenged people. The entrance has a few stairs which older people or persons with physical difficulties might find unsuitable. If you are looking for a view from your room then again this can't be your choice. Yes, if you want to be pampered during your short stay or look forward to be treated like a VIP then Downtown is a right choice. Of course, buffet breakfast is one thing that I highly recommend. At least, I liked their breakfast most.
    1 person found this review helpful 👍

  • 5/5 veera L. 2 years ago on Google
    It's a very good hotel and very lovely staff ... I think this is very perfect and comfortable place to stay here. Every body come and enjoy kanpur lovely city.
    1 person found this review helpful 👍

  • 2/5 Aryan J. 2 years ago on Google
    The hotel is located at a good location but the hotel really needs improvement and grooming. First of all the tariff does not justify the rooms and its size and the tariff is way to high you may get other decent options in the same price range. The room service was good and hotel staff was welcoming. However, the hotel has to work on dealing with customers like simply denying services or bargaining different terms does not justify the hospitality industry. Every hotel seems to provide one water bottle per pax but they do not do so and would also hesitate in providing toiletries and other stuff even after charging exorbitant rates. Therefore, the hotel needs to learn some basic hospitality stuffs and rest all is okay you could consider if tariff allows.
    1 person found this review helpful 👍

  • 5/5 Sushil S. 8 months ago on Google
    I used to stay at this place. Nice staff, service and clean hotel. They take care of you and had a very good price.

  • 1/5 Devashish C. 1 year ago on Google
    Worst service very inconvenient and uncourteious staff.managerbis very rude to provide rooms dont have manners to talk to customers…beware of mr singh the manager he doesnt have basic manners only to how to talk to customers…also plsase note there is no restaurant in this hotel and also they dont have covered parking space…will strictly advise not to visit this hotel…consider this as a genuine and honest review…greed for money of mr singh will never allow this hotel to grow!!!

  • 5/5 Deepika G. 1 year ago on Google
    It was great stay there..everything was just perfect...want to add something dear iitk parents its the best option available near iit so don't think much just book it blindly

  • 4/5 Ayush S. 1 year ago on Google
    We stayed in a suite room and the size of that room was more than any room in the same league. Nice place. Parking is a bit issue in the area.

  • 1/5 nikita b. 10 months ago on Google
    Terrible experience. All hotel services including house keeping and room services served the worst of all times. I had to call at least thrice for everything to get. There were mosquitoes in the room. My advice is not to book this hotel if you have other decent options available. The receptionist told me herself that it’s one of the best hotels of the Kanpur, but as per my experience it’s one of the worst hotels of the entire nation at this price point. TV wasn’t working, they didn’t even repaired that. Food was good though. Terrible experience. All hotel services including house keeping and room services served the worst of all times. I had to call at least thrice for everything to get. There were mosquitoes in the room. My advice is not to book this hotel if you have other decent options available. The receptionist told me herself that it’s one of the best hotels of the Kanpur, but as per my experience it’s one of the worst hotels of the entire nation at this price point. Food was good though.

  • 5/5 Ashutosh T. 9 months ago on Google
    This hotel is located at Prime location near Rave@Moti mall Rawatpur. Stayed here for 4 Days. All the staff are super friendly which makes the stay peaceful and comfortable. Food is also good. The person at reception is very kind. Special thanks to Rajender ji for making the stay comfortable. Overall it is a 5 star stay.

  • 4/5 rajan m. 1 year ago on Google
    My trip to Jim Corbett National Park was a true adventure. The beautiful scenery, incredible wildlife, and knowledgeable guides made for an unforgettable experience. Thank you Club Paradise Family, will recommend them to all.

  • 5/5 Nikhil B. 1 year ago on Google
    Good Hotel for business stay. Food is good Thank you for good service Mr Ankit Tripathi and the other hotel staff

  • 5/5 Shabana K. 8 months ago on Google
    Every was great 👍 whether it is rooms , food , property and their staff. Staff I must say very much mature specially Mr. Asif. Extremely polite and gentleman. Thanks a lot for feeling me Home Away From Home. I love this hotel ... Keep it up and keep going ahead in future.

  • 5/5 Vikas Y. 8 months ago on Google
    Good budget hotel in kanpur near rave moti mall. All services are excellent. Staff is really good. Front desk person Asif and ankit are very helpful. Must visit again.

  • 5/5 Surinder Singh Happy (. 1 year ago on Google
    Hotel rooms were quite nice, neat & clean, The only negative point location is not good, it's near railway crossing, no parking area outside Hotel.

  • 5/5 Sachin S. 8 months ago on Google
    We stay around 4days in this hotel. There hospitality room service every thing is good

  • 5/5 tarun s. 6 months ago on Google
    I have been going there for last over two years. They have kept the maintenance of hotel in top shape through out.

  • 5/5 Life In C. 6 months ago on Google
    Nice stay. Accommodation was 👌 awesome, hospitality was amazing, especially b/fast was inclusive in fare was superb. Location of hotel was more attractive point. Totally staying there is wonderful incredible..I suggest and recommend to u all. You get max output with minimum amount. Thanks hotel The Downtown kanpur

  • 5/5 zui__ 5 months ago on Google
    Very good rooms, spacious and clean. Staff is really very nice and courteous and co operative. Best hospitality. Also I found it safe as solo female traveller. Their restaurant and food is really very good. Also Satendra kumar from the roof top restaurant suggest quote good food options, thanks to him. All their staff is very good. Very pleasant stay, would like to visit again.

  • 1/5 Lukash K. 5 months ago on Google
    On an official travel we booked this hotel online. On entering the hotel we were almost interrogated by the front desk executive Mr Shailendra about how are we staying in the hotel, as our IDs are not matching. The hotel front desk staff is so untrained that he is not even trained on the fact how to deal with corporate guests. How do the IDs of colleagues are expected to match??? In the night at 11 om dealing with him was a mental torture. Not at all recommended. The restaurant staff on the other hand is good.

  • 5/5 Sonam G. 5 months ago on Google
    Hotel the downtown gives the feeling of a luxury hotel. Awesome service 😃 amazing rooms with bacic amenities. Professional staff with smiling faces. Keep it up with your good work. Surly visit again.

  • 1/5 Prachi M. 5 months ago on Google
    Untrained, rude, unpleasant staff right at the gate and front desk. We are a team of 2 males and 2 females on an official trip to Kanpur and booked this hotel online after checking the reviews and details. We got late as we were travelling from out station and checked in at 11 pm. When we just stopped our car, the guard outside said ‘car road cross kar ke saamne lagaiye hotel ke’, we told him that let us check in first with our luggage. Entering at the reception the front desk manager Mr Shailender said in a very rude tone ‘ID dikhaiye’ without even getting the check in forms filled, we gave him our IDs and he popped up with a question that your ids are not matching, we dont allow couples like this. We never told him that we were couples. He was in his rudest behaviour and was extremely unprofessional. We told him that we want to meet the owner of the hotel or your senior, he replied back ‘subah miliyega, abhi koi nahi hai.’ We were shocked by this kind of behaviour and told him clearly that we will be posting the review of how we were welcomed. He started apologising and requesting that because of this his job can be at stake. The hotel management should hire good professionals or train them well. Such people with small minds at the front desk show the standard of the hotel and can seriously harm its reputation. I personally will not recommend it to the corporate people. I still have an appreciation for the restaurant staff. The Manager in the restaurant is good in his service.

  • 5/5 Pragati M. 5 months ago on Google
    This is really a nice hotel. Good interior. Neat and clean rooms. Food is good. Staff is very friendly and helpful. Must visit this hotel.

  • 5/5 Trisha D. 5 months ago on Google
    Good Hotel in kanpur for corporate guest. Neat and clean rooms with all vip amenities. Food was amazing 😍🤩 Staff was really nice and egar to helpful. Definitely recommend

  • 5/5 Sanjay B. 2 years ago on Google
    Awesome place, neat & clean rooms, homely atmosphere, Delicious food , courteous staff and above all safe for girls..She can stay alone...Best hotel in kanpur for stay..

  • 5/5 Sagar n. 2 years ago on Google
    One of the best hotel to stay in kanpur It's near to IIT and food is great

  • 5/5 Ajay K. 2 years ago on Google
    Good place to stay in kanpur but room service poor.

  • 3/5 Amit B. 2 years ago on Google
    Hotel is placed at good location and 5-7 kms away from station and bus stand Pros: Hotel is new and all furniture is good Room management is good Nice interior TV and paintings placed very well Shower is good POT is good Bed is very comfortable AC is too strong Rave mall is few meters away Cons: Sometime smell will come from washroom Water will spill out from the area when you take bath Breakfast is not buffet type you need to order some specific food Food quality is ok Recommended to stay 👍🏼

  • 5/5 Anu 2 years ago on Google
    Very nice staff..... Comfortable stay...... No complaints

  • 5/5 BIOMEDICAL ENGINEERS L. 2 years ago on Google
    Beauty of the kanpur. I feel 5 star experience here. Welcome drink and buffet excillent. Staff behaviour is very safe and respected.

  • 5/5 M K S. 2 years ago on Google
    Great entrepreneurs who launched it from the core of their heart mind and soul. Excellent team, delicious food, wonderful service, new property, well maintained. You can't forget after your visit. Owner Sonu ji and his brilliant son are managing it. Mr Singh is heading the management. Chef is highly experienced. Visit and feel. M k srivastav COO Vardhman special steels limited ludhiana

  • 4/5 Tariq T. 2 years ago on Google
    Freshly baked infra, still piping. Grooming and training is to go a long way. Yes difficult in the terrain of location. In books a smart City

  • 5/5 monika s. 2 years ago on Google
    This is very nice hotel.. staff is very helpful, welcoming and friendly.. rooms were very good and comfortable.. it was a very nice experience..

  • 5/5 Prince Auto A. 2 years ago on Google
    Very well designed. Great decor. Absolutely clean. Amazingly courteous staff.

  • 4/5 Akshay S. 2 years ago on Google
    Stay was good ..but house keeping guys should be more proactive on traveler needs

  • 5/5 Aneesha B. 1 year ago on Google
    This is a very nice hotel👌well behaving staff always eager to help each and every guest. Especially thanks to Mr. Singh he is very courteous and very helpful. I stayed there only because of him and I will again visit this property only and only because of Mr. Singh. Keep up your good work. 👍

  • 5/5 kanhaiya lal d. 2 years ago on Google
    Downtown is a best stay I am very happy in hotel and good food and very very best service 😊😊 Captain ajeet is a good man and give me very best service I am so very happy and come back early in hotel

  • 5/5 gaurav p. 2 years ago on Google
    It was an excellent experience...Staff behaviour and food was so good that you'll not find anywhere...very quick service, and morning breakfast was awesome

  • 4/5 Saonli R. 1 year ago on Google
    I have stayed here 5 nights during my business trip. So the room i received without was window and i didn't like much.It was little suffocating but they have AC. But room was cleane and well maintained. They clean the rooms everyday and provide fresh towel. All the staff are well behaved and nice. Foods are little higher price compared to the location but taste was good. Also food option in breakfast good and people serving during brekfast time are really co-operate and serve food nicely

  • 5/5 Ayush n. 1 year ago on Google
    Best hotel in kanpur. Kitchen staff House keeping staff Manager's Security guards Rooms service staff Well educated, sincere, helpful great service to the guest. Also appreciate from my side House keeping Manoj Pal. 👍

  • 5/5 ASHISH KUMAR S. 1 year ago on Google
    One of the excellent stay in Kanpur seems it is my home. I use to stay 8 to 10 days in a month.number of other venues also available but I choose to prefer to stay in down town only bcoz very very comfortable stay along with very nice food.Me Santosh a well boy always happy to help with cheerfully smile.

  • 4/5 Niraj G. 1 year ago on Google
    Nice hotel.. good & delicious food.. 1 star less bcz of Lift maintenance.. I was stuck in Lift , & nobody knows how to open door... I was stuck in Lift more than 5 minutes - horrible experience

  • 5/5 Mohammad A. 1 year ago on Google
    What a amazing hotel. Best hotel in kanpur. Food was good. Rooms are neat and clean. Courteous staff. Over all a great experiance.

  • 5/5 Amandeep S. 2 years ago on Google
    Good hotel and service is also good and fast , Food is too delicious within budget as i stayed 2 times for the month,sometime issue with the wifi and I think they have to add more dishes in food menu as they have very limited items.

  • 5/5 Aniruddha g. 1 year ago on Google
    I had a very great experience here ..gorgeous building ,the service of staff was incredibly helpful ,rooms were so magnificent and comfortable...food service is excellent ... overall all the amenties were superb.


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