Vivo India Service Center image

Vivo India Service Center

Cell phone store Mobile phone repair shop

😠 Unprofessional Engineer, bad behaviour. This center is only for making money. My phone is in working condition only combo problem but they are not ready to replace it only blue line are showing. They were saying it's water damage. I said many time plz change combo on my responsibility change only c... People often mention service, good, phone, vivo, center, centre, customer,


Address

First Floor, Shop No. 126/3, H - Block, Govind Nagar Rd, Nand Lal Chauraha, Kanpur, Uttar Pradesh 208006, India

Website

www.vivo.com

Contact

+91 70808 05835

Rating on Google Maps

3.90 (604 reviews)

Open on Google Maps

Working Hours

  • Monday: 10 am to 6:30 pm
  • Tuesday: 10 am to 6:30 pm
  • Wednesday: 10 am to 6:30 pm
  • Thursday: Closed
  • Friday: 10 am to 6:30 pm
  • Saturday: 10 am to 6:30 pm
  • Sunday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (14) good (10) phone (8) vivo (8) center (7) centre (7) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 ashish y. 2 years ago on Google
    Unprofessional Engineer, bad behaviour. This center is only for making money. My phone is in working condition only combo problem but they are not ready to replace it only blue line are showing. They were saying it's water damage. I said many time plz change combo on my responsibility change only combo but they were not agreed.
    17 people found this review helpful 👍

  • 1/5 Uma m. 2 years ago on Google
    Worst service centre ..they misguide people ..unprofessional behavior...they told me that there is prblm in my phone's motherboard ...it was in working condition ..n give estimate of 11000😂...I give that set to local mobile repair shop ...they charged me only 1800 only n chnged display n conecter ...it is working properly....worst service centre
    3 people found this review helpful 👍

  • 5/5 Ashutosh S. 1 year ago on Google
    Best Rate nd best products...
    3 people found this review helpful 👍

  • 5/5 Rahul T. 2 years ago on Google
    5/5 for customer satisfaction. Personally i was fully satisfied the way i've been served. I ordered the combo for my vivo s1pro set and i was available within 3 days and took only an hour to get my phone fixed. Great work team vivo.
    1 person found this review helpful 👍

  • 3/5 Yogendra R. 2 years ago on Google
    They solve the problems of phone but staff should be more trained...................................................................................................................................................................................................................................................................................................................................................................................
    1 person found this review helpful 👍

  • 1/5 vikash k. 8 months ago on Google
    Calling to query about parts availability. Person not attending call and calling rudely asking to visit store for parts availability. What's point visit centre if there's no availability of parts.
    1 person found this review helpful 👍

  • 5/5 Suyash G. 1 year ago on Google
    Staff was Very nice and polite. My smartphone's screen was damaged and I booked my appointment. They took my phone and repaired it within 20 minutes. Yes it was a bit costly because I paid Rs.5,295 for it.
    1 person found this review helpful 👍

  • 5/5 Akash G. 9 months ago on Google
    Value for money hostel. Very nice and polite personnel working there. The area around it is buzzy with a few bars around to visit. If you book early is a good value for money place but if you book last minute is not that value for money. I would propose this hostel for some days. The staff are friendly, very close to metro so great for travelling around. Made a few friends along the way. besides that it has everything you need u can.The workers are very nice. They are Maintaining well hygiene, clean and neat.
    1 person found this review helpful 👍

  • 5/5 Karan 4 months ago on Google
    #thank you Vivo services centre

  • 5/5 Harkirat S. 4 months ago on Google
    Very polite and respectful staff. Good work overall.

  • 5/5 π M. 6 months ago on Google
    Every staff member is very good. Service is also very good.

  • 5/5 Abdul W. 6 months ago on Google
    Staff behaviour was excellent and very sincere my work done in under 15 minutes service is very good 👍

  • 1/5 Akash R. 8 months ago on Google
    Very poor and late service

  • 1/5 vineet k. 9 months ago on Google
    No response from service center..end call in between the conversation ..poor behavior i request vivo to take back this ridiculous center ...actually i need vivo z1 pro battery original

  • 1/5 Mohd. Asif Siddiqui S. 8 months ago on Google
    Very Bad experience Staff have very bad manner and don't know how to talk to customer. I suggest never go to this service centre

  • 5/5 Utkarsh G. 7 months ago on Google
    The Staff is fast and furious. Provide very good service. So neat and clean.

  • 5/5 SHAHNAWAZ K. 1 year ago on Google
    Nice service centre with guinine price

  • 1/5 shivam s. 1 year ago on Google
    Very bad behaviour and nature Not solve the problem and customer are full troubled..... very bad Vivo service center...👎👎👎👎

  • 1/5 rajesh k. 1 year ago on Google
    Nothing is available in this center...except sadness.

  • 4/5 anant s. 1 year ago on Google
    Loccally attendence are not better than ....this...center..

  • 1/5 Shailendra K. 1 year ago on Google
    Vivo services center chawal market govind nagar is not good by service as vivo claim. My phone does not have any damage customer care told me that your phone is damage so you can't claim warranty on your phone. There floor was very dirty and customer care shouts and talk in very high level.

  • 5/5 Suman G. 3 years ago on Google
    Service was good. Representatives were good in communication. But for repairing purpose you haave to visit there early by 1 pm. After that it's bit busy.

  • 1/5 Saurabh S. 3 years ago on Google
    The owner/manager wasted twice (especially during COVID lockdown) my 40 kilometers drive just for his rule to deposit the handset in morning time and customer service relationship management is pothetic.

  • 5/5 Tech World & K. 2 years ago on Google
    Quick Response and good service by the Staffs.

  • 1/5 Harshid G. 2 years ago on Google
    i purchase vivo handset 3 day after phone off automaticaly but vivo service centre of update softwre and done no any thing not solve my problem and serivce no is not avliable i know vivo dont take any action for good service


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