2/5 Felipe A. 6 months ago on Google
I
had
a
rather
unusual
and
disappointing
dining
experience
at
Corvino
restaurant
in
Kansas
City.
I
decided
to
call
Corvino
after
hearing
about
the
James
Beard
awards,
as
I
was
tired
of
the
corporate
food
at
my
hotel.
The
staff
at
Corvino
were
extremely
nice,
but
when
I
explained
my
fluid
reservation
situation,
they
informed
me
that
there
would
be
no
refunds
for
reservations,
to
which
I
agreed.
We
had
initially
booked
a
table
for
four
for
a
tasting
experience,
but
only
three
of
us
showed
up.
I
called
to
explain
the
situation
and
didn't
request
a
refund.
Instead,
I
suggested
that
they
could
serve
three
extra
tasting
dishes
for
each
of
us,
totaling
nine,
which
is
equivalent
to
the
ten
courses
we
would
have
paid
for
anyway.
However,
they
declined
this
request,
stating
that
they
only
serve
those
present
at
the
table.
This
left
me
a
bit
taken
aback;
it
seemed
like
they
were
going
to
charge
us
without
serving
the
food
for
that
4th
person.
I've
dined
at
many
high-end
restaurants,
including
an
experience
in
France
where
I
ordered
two
main
courses
without
any
issue.
The
basic
understanding
is
that
if
you're
paying,
you
should
receive
what
you've
paid
for.
Unfortunately,
this
was
not
the
concept
at
Corvino;
here,
paying
didn't
guarantee
that
you
would
actually
receive
your
meal.
When
we
arrived,
the
other
members
of
our
table
raised
the
same
issue,
questioning
why
we
were
being
charged
without
being
served
the
food.
Our
waiter
seemed
confused
and
uncomfortable,
saying
he
couldn't
do
anything
about
it.
Eventually,
another
staff
member
came
over
and
presented
a
compromise.
They
offered
to
increase
the
portion
size
of
some
of
our
tasting
dishes
and
also
poured
us
more
wine.
While
this
solution
seemed
acceptable
to
me,
some
members
of
our
group
noticed
that
the
portions
were
similar
to
those
served
at
other
tables.
In
the
end,
this
experience
left
me
with
a
sense
of
distrust,
which
is
a
shame.
In
today's
dining
landscape,
$150
for
a
tasting
menu
is
a
good
deal,
and
even
$200
would
have
been
ok.
However,
when
a
restaurant's
actions
undermine
the
dining
experience,
the
value
proposition
starts
to
diminish.
Regarding
the
food
itself,
the
menu
featured
elements
of
Molecular
Gastronomy
and
definitely
the
Chef
used
Sous
Vide
cooking
techniques.
We
all
agreed
that
the
caviar
with
pistachio
cream
was
the
standout
dish.
However,
the
dessert
at
the
end
was
a
bit
underwhelming.
Many
restaurants
are
adopting
a
savory
style
for
desserts,
but
I'm
a
bit
old
school
and
prefer
sugar
in
my
sweets.
The
service
was
very
professional,
and
even
though
I
strongly
disagree
with
their
policy
of
charging
for
no
food,
I
must
say
that
the
staff
executed
the
experience
well
for
the
3
guests
on
the
table.
My
recommendation
for
diners
would
be
to
approach
this
restaurant
with
caution,
especially
if
you're
not
a
local.
As
for
the
restaurant
itself,
I
would
suggest
reconsidering
their
policies.
3 people found this review helpful 👍