Kona Grill - Kansas City image

Kona Grill - Kansas City

Restaurant Bar American restaurant Bar and grill Seafood restaurant Cocktail bar Sushi restaurant Lunch restaurant

One of the Most Reviewed Seafood restaurants in Kansas City


Address

444 Ward Pkwy, Kansas City, MO 64112, United States

Website

www.konagrill.com

Contact

+1 816-931-5888

Price rating

$$ $$

Rating on Google Maps

4.40 (3.3K reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: great (23) server (17) hour (14) happy (12) service (9) drinks (9) experience (8) menu (8) amazing (8) good (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Jeffrey P. 1 year ago on Google
    Kona Grill is a nice restaurant on the Plaza facing Brush Creek. The facility is nice, modern and roomy. The service is friendly and helpful. The food is quite good. We definitely enjoyed the experience and would be happy to eat there again.
    19 people found this review helpful 👍

  • 1/5 Sara B. 9 months ago on Google
    When trying to enter several servers were pushing patrons out of the way and nearly crushing others in the rotating door. I later found out that the majority of the staff was walking out. They were not able to honor certain reservations and closed the patio. I was ignored and just went to sit at the bar. The sloppy bartenders were inattentive and gave me a dirty menus. Every flatware roll up had the seam side out and no detail from there was any better. The premium menu prices are not reflected in the experience, quality of service, hospitality or the actual quality and variety of food and beverages. When I asked for water they placed it so far away I could not reach and it fell over. The service was poor and my water and beverage was empty for 28 minutes before I just asked for my check. They also sold guests next to me items they no longer featured and did not have in house. So they only got half of their order finding out when the food actually came. When I asked for my check to be printed and the total not just shouted at me the bartender rolled his eyes and acted very put out. I was handed a filthy check book, when I put cash inside I only got some of the cash back and they saw fit to tip themselves. There no reason to visit this chaotic location with server personal drinks in service wells, oven cleaner on the bar and everyone before yous' dinner on menus and checkbooks.
    3 people found this review helpful 👍

  • 5/5 Katie B. 2 years ago on Google
    My husband and I enjoy dining here on date nights. The staff has been great every time and very attentive. I feel like the drinks (cocktails) are too pricey, but all in all it's a great place. Delicious food.
    3 people found this review helpful 👍

  • 5/5 Shireen Miller M. 2 years ago on Google
    We were there a couple of weeks ago and thoroughly enjoyed ourselves. We got there shortly before happy hour ended, but will be going back for that. Ya can’t go wrong with half-price wine, cocktails and sushi! We stayed for dinner and drinks for probably 2 1/2 hours and never felt rushed. Everything was perfect. I don’t remember our server’s name, but he was very good and the manager, Grant, does such an excellent job of it all.
    2 people found this review helpful 👍

  • 3/5 Amanda W. 2 years ago on Google
    It was an interesting visit. Very busy and loud atmosphere. Our first waitress was nice but then we suddenly had another server who claimed something happened to our server and he'd be taking over with no more explanation than that. I know they were swamped and understaffed but he kept forgetting about us and the management seemed to have an unhappy disposition the whole time. The chicken was dry also but my salad was tasty. I dont think i would visit again unless invited. Maybe it was just an off night for them.
    2 people found this review helpful 👍

  • 5/5 amanda n. 4 months ago on Google
    This is one of our favorite lunch and happy hour stops on The Country Club plaza. You gotta try the frozen Margarita flight! They pack a fun punch and are so yummy. Other favorites are the lettuce wraps, sushi, brunch menu, lunch specials, burger etc etc... When the weather is nice they fold open the bar area windows and there is a patio seating area as well.
    1 person found this review helpful 👍

  • 5/5 John H. 1 year ago on Google
    We stopped in here on a Monday night and Austin was our waiter. He did an awesome job taking care of us. The food was great and we had a wonderful night.
    1 person found this review helpful 👍

  • 5/5 Erin A. 1 year ago on Google
    We have been here twice now. The food, happy hour, draft beer, and sake are all great. Tonight our server was obviously busy. There was another server named Xena who went well above and beyond to make sure we had everything we needed, including our drinks - by far one of the best servers ever.
    1 person found this review helpful 👍

  • 3/5 James B. 1 year ago on Google
    Server Tyler did a great job. ⭐️⭐️⭐️⭐️⭐️ We had a reservation of 5. (Wife's B-day) 😍 Order came out wrong for 2ppl (wife & brother w/ shellfish allergies) & a manager(pink shirt & glasses) did come correct it.(30min wait expected)😔 There wasn't an adj. to the bill.(not that I can't afford; Sorry about the deadly allergy be great).😲 It was extremely busy due to Prom. Staff obviously wasn't ready for this.🤷🏼‍♂️ Over all it was a bad evening due to back of the house not able to keep up with the influx. Understandably so. I choose to give 3 stars because I think everyone there was handling a undesirable situation. Never had this problem here before.
    1 person found this review helpful 👍

  • 5/5 Jessica M. 2 years ago on Google
    We had a great anniversary dinner here. Our server Dennis was AWESOME! Never had to track him down. Made great suggestion on the food and it was all delicious. Recommend the angry edamame. Great happy hour specials as well.
    1 person found this review helpful 👍

  • 5/5 Sendo P. 5 months ago on Google
    Stumbled upon this restaurant on me and my girlfriends trip to KC. Great atmosphere. Reasonable price. Food was fantastic. 10/10 perfect. James our server was 10/10. Super friendly, and accommodating. Highly recommend

  • 5/5 Mary M. 3 months ago on Google New
    The tail of the “original butter cake” must never be forgotten. Omfg. This dressert was simply heaven on a platter. The textures and flavoring couldn’t have been more perfect. Paired with the ice cream and raspberry sauce???? A dream team. I didn’t care to post any single other item. Go to Kona. Just for dessert. (Double stack brownie not pictured but was also fiiiire)

  • 5/5 Madi C. 7 months ago on Google
    This was such a great experience and my server, Andrew, was very attentive to my concerns and questions. The food was amazing and the people are so great. Thank you, Andrew!! We will be coming back next time we’re in town!

  • 5/5 Maritzabel C. 9 months ago on Google
    Food was really tasty 😋 we came for happy hour and we were not disappointed! Definitely coming back!

  • 5/5 Kylee L. 3 months ago on Google New
    Moe was our server and she was amazing ! so helpful and attentive, food was also amazing, had a great first experience here for my birthday !

  • 5/5 Chaeli Purcell - #. 7 months ago on Google
    The service was amazing loved our server Xena, she deserves a raise! The food tasted delectable and was great for the price. The fire dragon roll is a must have would eat at again 10/10

  • 4/5 Bree L. 10 months ago on Google
    Happy hour is from 3 to 6 and 9 to close. They have a pretty solid happy hour. A nice amount of selections. Their frozen margaritas are good and get you where you need to be. I only go for happy hour because their normal menu items are pricey. The lettuce wraps are phenomenal 👌🏾

  • 5/5 Hope C. 4 months ago on Google
    What a great experience, Jared, David, Phillip were all amazing! Food was wonderful and Tiffany was hands down the best waitress we’ve had in a long time

  • 5/5 Hayden B. 8 months ago on Google
    Never been to this chain, but it was very good! A very brief wait to be seated which was understandable since it was already busy and they informed us they were short staffed. Nothing unbearable and once we got seated our sever was amazing and we got our food very quickly. The food was soooo goooood! And whoever was in charge of the music 10/10 taste loved the playlist!

  • 2/5 Mindshift 8 months ago on Google
    The food was actually pretty good but the service was really awful. We were seated promptly and served water quickly. After roughly 5 minutes our server introduced herself and took our drink order and then disappeared. I am pretty sure she forgot we were there. After about twenty minutes of no drinks or the server coming back we clicked the call server button in the display on the table. She came by the table a few minutes later and in a disgruntled tone just said “yes?”.it made the interaction super awkward to remind her we ordered drinks 20 plus minutes ago no drinks no food ordered. After the food was dropped off she never came back we had empty glasses for the hour plus we were there. Kudos to the chef the food was good the service and wait times are awful wouldn’t return.

  • 5/5 miah m. 8 months ago on Google
    pictured //: turf & surf (happy hour menu) & a side of mash potatoes. pictured //: pad thai w/ shrimp & chicken pictured //: red sangria (happy hour menu) all the food & drinks were great! service could’ve been better, but to be fair it was a busy night.

  • 3/5 Omar F. 1 year ago on Google
    Tried the restaurant week n the regular menu. Sushi was great just a little on the salty side. Steak was juicy but little salty. Nothing over the top just an average joint

  • 3/5 masterofmedicalsci 1 year ago on Google
    We had dinner there last night. I ordered the surf and turf, but requested they substitute the green beans for mac and cheese. My dinner came out with green beans and no Mac and cheese. Our waiter said the Mac and cheese would be out shortly. It didn’t arrive until we were all done with our food. The mac and cheese was less than appealing. It wasn’t nasty, but it was very basic considering there was a $19 up charge for it. The green beans were awful. They were not fully cooked and there was zero seasoning on them. The drinks were great and all the other food was good.

  • 5/5 Shae T. 1 year ago on Google
    The Crunchy Spicy Tuna was the best sushi I’ve ever had. I really liked the Casamigos margarita for a drink option & for an appetizer I highly recommend the calamari. Very pleased. My husband ordered the Korean 5 spice ribs & he LOVED it. They really exceeded my expectations. The butter cake, carrot cake & brownie was great as well.

  • 5/5 Ric G. 1 year ago on Google
    We were originally sat in the booths which felt suffocating with the tall glass , but asked to move to the the high tops near the bar. We had more light and air flow. Food was amazing and staff was great! Drinks were tasty too

  • 5/5 Shubhabrata M. 1 year ago on Google
    It was a lovely experience at happy hour , food was great. Drinks were as expected and the server xena was amazing at her job.

  • 2/5 Brittany M. 1 year ago on Google
    Went for brunch with group of ladies. Waitress's was wonderful. However very pricey to be brunch 19.00 unlimited mamosa but must purchase a main course otherwise 9.00 each. It's brunch! I was hungry but not that hungry. Spent 70 dollars just.

  • 4/5 Lisa K. 1 year ago on Google
    Loved our outdoor dining experience here. Nice patio right near the heart of the Country Club Plaza. We wanted a place with great sushi and that’s what we got here! 4 stars only because 3 rolls, 2 cocktails, and one side of fries cost us $100. Wish they had some sort of special to get multiple rolls for one price but instead you have to buy each roll individually. Otherwise it was a really great place and we had attentive service from our server Brandon.

  • 3/5 Sasha M. 2 years ago on Google
    They have some of the best happy hour pricing for one to try them out for the 1st time. Outside patio area is quite small but it allows for sure filtration of air. Low lightening on the inside provides for a more intimate dining experience. They have a prime location on the Plaza where you don't have to fight to often for a parking spot! Overall the outside scenery is nice with the creek just across the road. I did find hair on my cloth napkin and noticed the silverware looked beat up more than other restaurants. Plastic ware may have worked best at this visit.

  • 5/5 Jazmine J. 2 years ago on Google
    Love Kona! My son and I eat here all of the time! Happy hour with great people. Sander was awesome tonight per usual!! Highly recommend!

  • 5/5 Silvia Marin (. 2 years ago on Google
    Today was my first visit here and my server Emily was so great! She guided me through the menu and was so patient with us. The Valentine’s menu was mouth watering! Filet with Lobster cream! We will be back! Thank you Emily!


Call +1 816-931-5888 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Happy-hour food
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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