IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention service, staff, great, IHOP, good, time, ordered, pancakes,


Address

3928 Rainbow Blvd, Kansas City, KS 66103, United States

Website

restaurants.ihop.com

Contact

+1 913-948-6222

Price rating

$ $$$

Rating on Google Maps

3.80 (1.9K reviews)

Open on Google Maps

Working Hours

  • Sunday: 6 am to 10 pm
  • Monday: 6 am to 10 pm
  • Tuesday: 6 am to 10 pm
  • Wednesday: 6 am to 10 pm
  • Thursday: 6 am to 10 pm
  • Friday: 6 am to 12 pm
  • Saturday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: service (11) staff (10) great (10) IHOP (9) good (9) time (8) ordered (6) pancakes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Jimmy S. 2 years ago on Google
    Terrible customer service, nobody at the front desk to give me my to-go order. I saw a family walk out because staff took to long to even "come out" .. I stood there for about 7 minutes before I had to go to the kitchen and say "hello" for THE COOKS to come out. They looked just as confused as me. This hasn't been the first time I've came into this IHOP and it's been like this. Go to other locations!!
    5 people found this review helpful 👍

  • 1/5 Terry “The Spiderman” P. 2 years ago on Google
    It has finally happened. We sat for 30 minutes until we were told that the cook left and went home, and the manager was not going to wait tables and cook at the same time. They told us we could not eat and to leave. If they knew they were so short-staffed, why did they allow us to sit and wait for 30 minutes before telling us we were not going to be served?!? 😡😡 I asked why were they still opened if they couldn't serve food. The blame got pushed off to, we can't close without the district managers permission!
    3 people found this review helpful 👍

  • 1/5 Jd S. 1 year ago on Google
    The staff is akin to watching zombies attempt to diffuse a bomb. They just stumble over one another and groan. I’d suggest driving the extra distance to McDonald’s. Better food, better service, better prices. Stood at the “Please wait to be seated” sign for 15 minutes. No one.
    3 people found this review helpful 👍

  • 5/5 BennyCriss12 8 months ago on Google
    Used to go here in nursing school, staff was always really nice even though we were students and I’m sure they didn’t expect much from us. Great place though! Would eat pancake again.
    2 people found this review helpful 👍

  • 5/5 Kimberly H. 2 years ago on Google
    IHOP was great. We visited the newer location on Rainbow Avenue. Kristie was our server. Dominique greeted us with humor upon entering. The restaurant was very clean. Even the restroom was pristine and boasted a fresh 🍊 scent. The booths were comfortable and boldly colored. I ordered, as always, the Breakfast Sampler. I traded out Buttermilk Pancakes for the 🍓 🍌 filled and topped creation. My meal was delicious. Kristie kept the hot ☕ coming. They have a nice Happy Hour Menu as well. The Happy Hour items range from $3 to $5. Again, great service, cheerful staff, and an economical meal !
    1 person found this review helpful 👍

  • 5/5 Easy E. 2 years ago on Google
    Best IHOP we have had in awhile,we had great service, the food was hot ,pancakes were small but we can live with it,had to send scrambled eggs back ,they were the carton eggs so heads up you have to request shell 🥚for those like me that can tell the difference, after that it was great.
    1 person found this review helpful 👍

  • 1/5 Ralph (. 9 months ago on Google
    Was a good place up until my most recent experience. I ordered country fried steak and it comes with gravy. I didn’t receive the gravy, I told the employee, they came back with what looked to be someone’s leftover gravy. It was already 75% empty. It scared me enough to just throw it away. I could tell by the employees demeanor something wasn’t right, so I went with my gut feeling. Also didn’t receive my blue raspberry lemonade that I paid $6 for.
    1 person found this review helpful 👍

  • 5/5 shwetha s. 4 months ago on Google
    Loved the yummy breakfast and the coffee. Staffs were kind and nice.
    1 person found this review helpful 👍

  • 5/5 Matayah F. 11 months ago on Google
    We Came in at about 11 on a Friday night. It was quiet. Fast and friendly server was super patient with our big group. I've been trying new things, and I'm sooo glad I tried the chicken pesto crepes. I convinced my friends to try it as well, and they all really enjoyed it too. I'll be coming back again
    1 person found this review helpful 👍

  • 5/5 Shiona D. 2 years ago on Google
    Love love love this ihop location, the staff is always the friendliest and always open to us tailoring the order to our satisfaction. I also like that they have decaf coffee. Goes perfectly with their pancakes. I also like seeing the calories listed for all their dishes. Prices are reasonable and it’s a great environment to take your family, and very kid friendly.
    1 person found this review helpful 👍

  • 4/5 Philip H. 8 months ago on Google
    It's all about the pancakes and they know how to do them! Yes, they do other good breakfast foods (wish the eggs Benedict was always available), and tasty sandwiches. Other syrups, including sugar Free are available on request.
    1 person found this review helpful 👍

  • 4/5 Tyler D. 6 months ago on Google
    The facility was clean and updated. The staff was super, covered a big group quickly with no mistakes. It's standard IHOP food, but the staff made the experience better.

  • 3/5 Tink T. 4 months ago on Google
    I came in around 10 a.m., and from what I could tell, they had just gotten finished with their breakfast rush. There were a lot of dirty tables, and I initially had some trouble getting someone to help me. Once I got seated thou the waiter was extremely nice and was very helpful and efficient. Not once did I go without a drink or without needing something. I'd definitely recommend this location to anyone

  • 5/5 Trey M. 5 months ago on Google
    This was the best time at ihop I've ever had. Quick, respectful and cheerful energy from the host/waiter Joseph made the experience so much better. He recommended the Poblano Omelet and it was very very good. IHOP has stepped their game up significantly with people and food of this quality. I'll definitely be back.

  • 3/5 Cliff S. 1 year ago on Google
    I hate to be honest but the food was cold the (eggs and the sausage)didn't make no sense how do they get so cold going from the kitchen to the table now the pancakes and the hash browns were fine I don't know if it's fair to rate a one time experience. I want to go there again and see if they're hot the next time and if they are I will take this post down and give you a five-star rating

  • 5/5 Cassandra W. 7 months ago on Google
    I have been here at least a dozen times and I actually dread coming here to eat sometimes because the service blows ,but today that is not the case. We had quick service, nice young lady with long hair stayed attentive. Also I not used that all the ladies that worked here are moving fast just an all around better atmosphere. I will say these employees are much better then the ones that were in here previously.

  • 2/5 Itz_yogurl _. 5 months ago on Google
    I ordered 2 things of chicken & pancakes along with an orange and hot chocolate. Then I also ordered cinnamon dippers for dessert. Something simple but I ended up with no drinks, one order of chicken & pancakes, and the cinnamon dippers but I had nothing to dip anything in no syrup, cream cheese or caramel dip. I paid almost $40 to be disappointed and hungry.

  • 5/5 Cocoa B. 11 months ago on Google
    Ate a late lunch here with my mom. The food was really good and the service was great. The night manager (site #2124) was handling everything and he was so professional. He was positive, hard working, and gave good recommendations on the crepes. The cook also did a great job getting the food ready quickly. It was fresh and hot when we received it.

  • 5/5 Destiny S. 7 months ago on Google
    The staff there is the best! Izola took amazing care of us. This is my second review in a short period and I don't usually do reviews. Keep up the good work Rainbow IHOP.

  • 5/5 Anika P. 7 months ago on Google
    This store has come a long way! The staff's appearance and service are phenomenal. I was there about 3 months ago and I had the grumpiest lady ever and the staff weren't even in uniform. They were playing around and not taking care of anyone! Lupe took amazing care of us. We will definitely be coming back and more often. Great job to whoever staffed these new people!

  • 1/5 Vane l. 1 year ago on Google
    I bit into a clump of hair that was cooked into my spinach mushroom omelette. One of the waiters said that it wasn't hair. Which it clearly was because I could take it apart into strains. They didn't take the omelette off the bill, all we were given a 'senior' discount, which is 10% off and a new omelette as well as the old contaminated omelette that had the clump of hair in a to go box. Apparently ordered from the head honcho... 🤨 Yeah, don't eat here.

  • 5/5 Teresa P. 1 year ago on Google
    Thus is a great place to go. My husband and I love the atmosphere and service. Please be patient when you go they are short staffed. So we don't mind the wait. Once the order is in be prepared. The food 😋 is always hot and fresh. Enjoy 😉

  • 5/5 Trent M. 1 year ago on Google
    Stopped for a quick bite after seeing a show nearby and had a great experience with our server Erika! She was very helpful with menu suggestions.. attentive to our drinks and quick to bring out our food the second it was ready! We really appreciate her great customer service!! 👍

  • 5/5 alex C. 1 year ago on Google
    I always feel welcomed here. Service is usually quicker than most, staff seems happy to be at work and service is top tier👌👌 for me being a single mother they make my life in those moments easier all the way down to the cooks. THANK YOU GUYS !! It's IHOP and it lives to it's standards convenient, good, fast. i enjoy frequenting this place often.

  • 1/5 Michaela O. 1 year ago on Google
    Walked in and there 5 groups of people in the waiting area. Luckily I ordered before hand but still took 30 minutes just to get my food. In waiting people were walking out. There was a lady and her daughter who had walked in and went to the bathroom. When they came out they were asking to be seated and they were totally disrespectful. They ended up leaving but the 2 workers talked about them in front of customers. When we got our meal it was thrown in my lap and she just walked off. The worker very disrespect was a short black lady. Don't waste time to eat there. On top of that the order was wrong.

  • 4/5 Jill D. 1 year ago on Google
    We love IHOP and this one is clean and the food was even better than ours back home. And our waitress, Barbara, was FANTASTIC. Absolutely loved her. Funny and sassy and filled with personality! We will definitely come back next time we are in town.

  • 3/5 Oprah M. 1 year ago on Google
    All I have to say is don't come to IHOP at night time. Your food will be cold and the workers will look extremely exhausted. Other than that, the food is still good and looks good:)


Call +1 913-948-6222 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ Outdoor seating

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