Applebee's Grill + Bar image

Applebee's Grill + Bar

Restaurant Cafe Hamburger restaurant Family restaurant American restaurant Diner Bar and grill Steak house Traditional us american restaurant

Full-service chain bar & grill providing hearty American eats in an informal setting. People often mention table, order, service, waitress, good, nice, minutes, restaurant, long, time,


Address

1700 Village West Pkwy, Kansas City, KS 66109, United States

Website

restaurants.applebees.com

Contact

+1 913-788-9421

Price rating

$$ $$

Rating on Google Maps

3.50 (1.7K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 10 pm
  • Monday: 11 am to 11 pm
  • Tuesday: 11 am to 11 pm
  • Wednesday: 11 am to 11 pm
  • Thursday: 11 am to 11 pm
  • Friday: 11 am to 12 pm
  • Saturday: 11 am to 12 pm

Featured Reviews


Frequently mentioned in reviews: table (11) order (9) service (8) waitress (8) good (8) nice (8) minutes (7) restaurant (7) long (6) time (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Edith B. 1 year ago on Google
    I do not recommend ever going to this Applebee's! The service there is the worst and management does not care. We had to wait well over an hour for our food and that's after waiting who knows how long for a waitress that never showed up! The bar tender noticed us waiting so long that they finally got us drinks and ended up taking our order!! My blood sugar messed up to the point I ended up blacking out. What did management say....that the table next to us complained because I was complaining so loud!!! Seriously lady...how can you complain when your blacked out!!! To top it off the bar tender knew what we were saying was the truth so they even offered to pay $20 of our bill!!!
    3 people found this review helpful 👍

  • 1/5 George K. 4 months ago on Google
    Me and my party of 11 were looking to go some place to eat for lunch, since I'm a big Applebee's fan, I suggested we go to Applebee's for lunch. We arrived there and we got seated and the waitress was not friendly to us, and was not happy to be working there. When we placed our order she couldn't be bothered to acknowledge when we individually placed our orders. While we waited for 50 minutes for our food, the cook came by and was screaming angrily at some of the other staff. Then when we got our food some of the stuff was not hot, and was not cooked that well. I will never go back to this restaurant ever again, the only thing they're good at doing is being nasty. I advise that anyone one who is considering going here goes to chilli's right nextdoor instead.
    2 people found this review helpful 👍

  • 3/5 Sarah H. 1 year ago on Google
    Food was good but when we got there around 8:30 tonight the hostest/waitress was talking to the bar tender and one of their friends sitting at the bar and completely ignored the guy who was already there standing in the lobby. They knew we were all standing there because we watched them look at us. Didn’t get a table for a good 10 min while the restaurant was empty inside…Customer service right from the beginning questioned us if we were going to stay or leave. What an embarrassment Applebees.
    2 people found this review helpful 👍

  • 1/5 Mark S. 5 months ago on Google
    Honestly, this is one of the worst Applebees chains I have ever been to. When we arrived, the hostess said that they had no waiters but they were on the way in. Waited 30 minutes for drinks and another 15 for the order to be taken. Waitress was nice, but the food came out wrong multiple times. We just decided to eat it because we didn’t want to wait another 45 minutes for the food. Some of the meat was cold and had to be sent back. Our “to go” order was brought out prior to the rest of the food being brought out, which I thought was strange. The restrooms were some of the worst I’ve ever seen. Both towel dispensers were broke in the men’s room, and the area looked like it hadn’t been cleaned in weeks. Definitely will not be going back to this location.
    1 person found this review helpful 👍

  • 4/5 Crystal F. 1 year ago on Google
    Went here for my sons 12th bday, was bummed that they couldnt sing happy birthday (lol) but the food was delicious. The booth seats were sticky and the divider for the booths looked super gross, they could probably use a cleaning once a day. Other than that, it was good. Waitress was awesome!!

  • 1/5 Reinvent_KC 6 months ago on Google
    Walked in at 6pm finally got a check at 7:50 order honey barbecue wings and a burger for my wife, food came out 45 min later in Buffalo I told the waiter politely and it wasn’t a big deal to be informed they don’t have barbecue anymore and left. Didn’t see him the rest of the night until I snagged the manager let alone see multiple plates of barbecue coming out. Overall probably the worst experience and I made a google account just to type this.

  • 3/5 Corey T. 7 months ago on Google
    It was easy enough to order online. My order was ready when I got there but I wasn’t given my drinks so I had to return. The servers were very nice, but the food was just ok, the portions pretty small and the smoothies too sweet and cinnamon roll bites not very good. I think I paid way too much for what I received… not worth it…

  • 1/5 Stacie S. 5 months ago on Google
    We came out here on my birthday and the service had been horrible due to the lack of servers. The atmosphere is somewhat okay I guess. The food we hope is good. They need more servers due to the fact its a Friday night and it's busy.

  • 1/5 PerfectlyFL4W3D 7 months ago on Google
    After leaving Chili's for poor service, we came over to Applebee's which was 10 times worse. The floors were sticky and disgusting! They were out of spinach dip, the server brought us ONE knife that we had to share! That's MIND BLOWING!!!!!!! We asked for sauce and it was brought out in these little cups. My husband's steak was bloody so we asked if it could be cooked a bit longer. About 15 minutes she brought this BURNT steak out that my husband said was so salty! It literally looked like they poured salt on top. He couldn't even eat it. The waitress was the hostess, the bartender and working the tables. She did a great job and we tipped her well. However, the whole situation was absolutely horrible. I regret leaving Chili's. I can't believe how run down and nasty this location is....and again, ONE KNIFE!?? My husband's birthday dinner was RUINED. We paid over $100 for him to only eat broccoli and mash potatoes.

  • 1/5 Daniel S. 5 months ago on Google
    We had such a bad experience that we had to walk out. Dirty table tops, dirty seats, and we were the 1st to sit down at that table that morning. It had been an hour since we ordered, and we still hadn't received our entrees. Short staffed. One server for 10+ plus tables. We were the fourth table to walk out, that I noticed. We had ordered side salads that were served after 30 minutes. They had some mystery black, goop at the bottom of the bowl that, unfortunately, we did not discover until we had eaten down to it. We felt bad for the server, who was nice. We left him some tip money. 11:30am on a Friday.

  • 2/5 Sheila D. 1 year ago on Google
    Steak was rare but I ordered it medium well. I sent it back. The second time it was still red. It wasn't tender. My husband was charged twice for the all you can eat for $14.99. They had to issue a corrected ticket.

  • 1/5 Anna W. 1 year ago on Google
    Horrible service! Waitress didn’t check on us once and was absolutely horrible when I told her our burger wasn’t cooked through(how we liked it!) won’t be back!!

  • 1/5 darcy m. 1 year ago on Google
    The restaurant is very understaffed. There were only 7 tables seated in the restaurant and when we left there were 3 groups of people waiting. We had 2 salads ordered to eat before the meal. The lettuce was brown and looked old. The food took a long time to arrive, about 30 minutes. The food was ok but nothing special. The lack of servers and long wait has happened 2x to us and we will probably avoid eating there again. All of us rushed home to use the bathroom!

  • 5/5 Tim W. 1 year ago on Google
    My waiter was excellent! He had polite manners and was very helpful, but not in the way. The food was made to order and very tasty. I was pleasantly surprised since the reading was in the mid 3 star range. My experience was definitely better than average.

  • 1/5 Makenzie M. 1 year ago on Google
    I have never had a issue until tonight.. waitress was horrific!! She didnt check on us once. We got there before another family and they got the food before we ever got our food.and we only ordered appetizers!! As i watched her give them their food. I figured she'd check on our table! Since we already needed a refill. Not once did she care to check. But the table near us their waiter checked on them and were kind to them every single time. My waitress had a dirty look on her face all night!!. I sat there for 1hr before i decided to leave!!! To the waitress ( Alexis) if you dont want to be their then dont be! Youre making paying customers not want to be their either!!!

  • 4/5 Karen H. 2 years ago on Google
    Enjoyed nice dinner. This location put on a very celebration for Veterans Day. Truly appreciate everyone. Especially the table set up for (in memory of loss soldier). Our server was very nice & friendly. And the manager stopped by all tables & greeting folks. This is a nice personal choice.

  • 1/5 chris c. 1 year ago on Google
    Went there for this weekend for the all you can eat wings. Not a bad time and food was good. I did notice however there was a mirror on the ceiling in 1 stall in the mens bathroom. That is creepy weird someone can watch a person using the bathroom. Someone needs to fix that asap.

  • 5/5 Dachia L. 1 year ago on Google
    We went there to celebrate our Anniversary. We took our kids as well ages 12-4 Yrs old. We got a really big booth table. Service was great, food, and music. We arrived close to 10pm and it was really nice and chill atmosphere.

  • 5/5 cori b. 1 year ago on Google
    It was excellent, we were a party of 6, we had to wait about 10 minutes for a table. The food was excellent, service was a little slow; however, everything was correct and hot and delicious. The restaurant was clean and the staff was nice and professional.

  • 5/5 Nathanial P. 3 years ago on Google
    This place was excellent! The service was top notch. We were checked up on often, the food was fresh and absolutely delicious! My bourbon chicken and shrimp came out from the kitchen literally sizzling on the plate. The sautéed onions and mushrooms the meat rested on and the garlic mashed potatoes were excellent. The chicken was juicy and the shrimp were top notch. Some of the best surf and turf I've had in a long, long time! #KCFoodie #CulinaryAdventures #ExploreYourCity #KCK #Recommended

  • 2/5 Yasmin P. 1 year ago on Google
    We got in and out. Talks were dirty. I counted 5 of them bot cleaned. The food have sign of help wanted. But the booth they got for us, was dirty as well. Sticky. We didn't eat there.

  • 3/5 Adam Brooks (Liem D. 1 year ago on Google
    The server we had still did a fine job and the food was fine and the restroom was overflow with its toilet that water was on the floor.

  • 5/5 latonya n. 1 year ago on Google
    Always a great place to go when you just don't want to cook food is always good and the drinks make it better. Plus it's not always crowded so you rarely have to sit and wait for a table. And the workers make it a place you'll want to visit again.

  • 3/5 Richard Harkins W. 1 year ago on Google
    Not my favorite place. There were only 2 or 3 groups eating around 1:30pm. Service was OK, but not very attentive for the number of customers in the place. Was disappointed with the fact that Southwest chicken bowl. Mostly rice with 1/2 a chicken breast, Pico, and a tiny scoop of guac. Didn't feel it was worth the price.

  • 1/5 becky a. 1 year ago on Google
    We arrived and the restaurant was not busy at all, about 4:00P.M. and waited for a hostess. When she finally came she was not friendly at all and acted like we were a bother and barely spoke to us. We waited and no one ever came to take our drink order so we got up and went to another restaurant. When we were leaving we saw the waitress who had ignored us twice out in the parking lot talking to someone out in a car The service has been so bad the last couple times we were there, but at least we eventually got waited on. We understand a shortage of staff, but this is beyond ridiculous! We'll go elsewhere.

  • 1/5 Daenna X. 2 years ago on Google
    Ordered at 10:16 pm. First time ordering from Apple Bees in my life. I was not impressed. Spent 82.54$ including tip. Salmon was dry. Had no seasoning.


Call +1 913-788-9421 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Spirits
    • ✓️ Cocktails
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Happy-hour food
    • ✓️ Late-night food
    • ✓️ Happy-hour drinks
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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