My husband and I really enjoy shopping at Diamonds Direct 💎! We bought our 20th Anniversary rings from there back in 2001. They allowed us to customize my husband's ring. This time I wanted to upgrade my wedding ring center diamond. David Behnke, greeted us with a warm smile. He along with Mr. C, and Mr Daniel all were very helpful. My ring was ready at the specified time they gave me. David was just as excited as I was. My ring is absolutely beautiful! David personally explained my paperwork to me. Thank you, David and the entire staff! You're the best! ❤️

We are big Diamonds Direct fans! My entire family has gotten rings from them. My fiance and I picked out my engagement ring in Austin TX, and our wedding bands here with the help of Astrid! She was so helpful in finding exactly what we were each looking for and staying within our budget. We walked out very happy with both of our picks and the price is always the best here. Truly the best customer service and experience here.

Bought my wife’s wedding band and engagement ring here originally and decided to upgrade her center stone. I worked with Astrid and Angie throughout the process. From day one, they were both so helpful and willing to go above and beyond to help me find the most AMAZING diamond! Communication was nothing short of exceptional and they walked me through every single step in detail. Experiences like these will keep customers coming back forever. I can’t thank these two enough for making this moment so special for my wife and I! I would 100% recommend to anyone looking! Such a great experience😊 THANK YOU ASTRID AND ANGIE!!

Astrid is AMAZING! She helped my husband pick out the perfect earrings for me for our anniversary. Then she out did herself with the beautiful design for the bands we wanted to add to my wedding ring. I would recommend Diamonds Direct in Leawood to anyone. Astrid made the entire experience fun and stress free. We will definitely be going back in the future to reset / add to multiple pieces of jewelry!

The experience that we got at Diamonds direct Overland Park was second to none. The people that took care of us (Eliana Harvey and Daniel Waters) did an extraordinary job and took care of our every need. I would recommend Diamonds Direct to anyone looking for engagement rings or wedding bands.

Very exclusive place and friendly employees who is willing to educate you on how to select the jewelry you are looking for. They can even ship the piece you are interested from different location to show you with deposit that’s refundable. When I compare some of the diamonds there with Tiffany’s, Diamond Direct has a better quality and more choices for their customers. Astrid was easy to work with at first but she wasn’t able to get all the requirements of what I wanted and there was a lot of communication back and forth. It took a while to finally get my wedding and engagement rings done. It took even longer to get my husband’s ring done. She was not able to understand what we wanted and the rings were done wrongly. It was a frustrating process. When we collected my husband’s ring, we realized that my wedding band and engagement band were not the same size! Sent both rings back and they would have yo remake the wedding band to match with the other ring. My husband bought those in a set and not sure why they were not the same size(one is wider than the other). Astrid would replied my text messages diligently in the beginning but after we have collected the rings, she just ignored my message. The manager called me and apologized of what happened and offered to make it up to us. We finally drop by to collect the rings that’s been redone and received a special gift that I couldn’t be more happy about. The co realized that a happy customer means a lot to the co and they put in their effort to ensure they could deliver and meet the customer expectations. We appreciate everything they have done for their customer.

My husband and I went ring shopping together when we were still dating, and I felt like I was seeing the same rings over and over in every store. My mom told me she would buy her ring here if she got a second chance, so we gave it a shot. We were greeted by Enrique who is extremely personable, knowledgeable, and very experienced. I explained the type of ring I was interested in and showed him an inspiration photo, and he immediately showed me the ring my husband ended up getting me. I tried on a bunch of other rings afterwards, but kept coming back to that one. He didn't try to upsell me, he genuinely wanted to find us something perfect (for my taste and his budget). Enrique also helped us find a wonderful wedding ring to pair with the engagement ring. 😊 We went back to him for our wedding rings after moving to California. That's how much we trusted him, loved our experience at DD, and appreciated the variety of stock they have.

I bought a watch for my son for Christmas. It needed to have links taken out so it would fit better. We brought it to DD and they were wonderful. Got us right back and took care of it while we waited. Dawn is wonderful! Very polite and caring. We were offered something to drink while we waited. They were very busy that day and she made sure we knew how much longer we would need to wait while she was taking care of other customers too. Great customer service- double thumbs up for Dawn and the service person who fixed my son’s watch. 5 stars for your amazing customer service. Now days that is hard to find. Good job Diamond Direct - for making that an important part of your business.

Elle is the best!!! I highly recommend her. I have upgraded my diamond studs 3 times and will be back. Love David as well. Angie the store manager is remarkable. I went to her when she was in sales! I will be back!❤️❤️❤️

I had an amazing time shopping for my current fiancee's engagement ring. When I first started the process of wanting to find the perfect ring for my special person, I was nervous. Picking a ring that expresses your love for a person is not an easy task. Luckily, I was able to meet and work with Stacey. From the very beginning she was incredibly informative and played to my scientific understandings to relate the different characteristics of a diamond and help me to better understand the quality of rocks I was looking at. It was really fun bouncing knowledge off of each other and being able to learn so much more about diamonds and ring selection. With Stacey, I was able to get the perfect diamond ring for my fiancee. Stacey was incredibly patient with me and worked with me through the whole process. Even when I was ready to call it quits and settle on another ring I didn't necessarily bwant, she offered grace and understanding and took time to help me understand the quality of rock, ring, and service I would be getting by purchasing at Diamonds Direct. I am so happy I got my fiancees ring here and she loves it as well. She can't help but to flaunt it wherever she goes. Thank you to Stacey for being amazing to work with. She made the process seamless. And on top of that, she has made sure to check up on me and my fiancee post purchase to ensure that things are still going well. Top tier customer service. I will absolutely shop here again!

I LOVE my ring! It really fits my personality, and it’s all thanks to Lauren for helping my wife and I find and create what I truly wanted. Lauren was extremely helpful, resourceful, and encouraging without any pressure. I am grateful for Lauren and her service to help me find the perfect ring!

My husband and myself had the best educational experience with our sales lady Ms. Stacy. She took time to explain about diamonds and how to add value in upgrading my wedding ring. My Upgrade is beautiful. Exceptional service. Thanks again Diamond direct.

Eliana: From the moment my wife, Bukky, and I stepped into the gleaming world of Diamond Direct, we knew we were in for a memorable experience. Eliana Harvey, the gem of an associate who greeted us, didn't just make our day - she made our forever feel even more special with her impeccable service and expertise. Eliana has a remarkable talent for making you feel like the only couple in the world. With an infectious enthusiasm and a smile as bright as the diamonds she so expertly showcases, she guided us through the enchanting selection of wedding rings with the patience and detail of a true connoisseur. Her expertise is only matched by her dedication to finding the perfect match for every couple, and that's exactly what she did for us. Her ability to listen is unparalleled. She paid close attention to our story, our preferences, and our budget. Eliana balanced our desires with practical advice, ensuring we made a decision that felt right for us without ever feeling pressured. It was as if she was not just selling us a ring, but also celebrating our love story with us. The rings themselves are a testament to Diamond Direct's quality, but it was Eliana's service that truly set them aglow. Her knowledge of each cut, her insights into the craft, and her assurance of the lifetime care that comes with our purchase made us feel confident and excited about our selection. Moreover, Eliana's follow-up after our visit has been nothing short of delightful. She remembered us by name, inquired about our satisfaction with the rings, and assured us that she would be there should we need any further assistance. This level of personal care is rare and speaks volumes about Eliana's commitment to her clients. To put it simply, Eliana Harvey isn't just a credit to Diamond Direct - she's a true jewel in the company's crown. Her professionalism, warmth, and expertise have not only won our trust but also our heartfelt recommendation. Any couple lucky enough to be assisted by Eliana can rest assured that they are in the best of hands. Thank you, Eliana, for making our experience as timeless and unforgettable as the rings we now proudly wear. Diamond Direct, you have a star in Eliana, and because of her, we will undoubtedly be returning customers. Keith & Bukky

Working with Stacey was one of the best customer experiences in my life! She was very patient as she facilitated me to the perfect selection. Beyond that, her biggest impression came from her warmth. She listened to me, followed up, and communicated in a way that made me feel so comfortable. I fully trusted her and it felt like we were long time friends! She definitely earned customers for life from us!

I went to Diamonds Direct to shop for a gold medal and chain for my 26 year-old son. Elle Harvey was so wonderful in helping me choose just the right gift! Her suggestions and recommendations were spot on and I was so grateful for her help. She actually picked out the chain and my son loved it! It was great working with her.

Stacey gave me the most incredible experience when she helped me design custom aquamarine earrings for my wedding. She was so patient and she genuinely wanted to make sure I had exactly what I’d imagined. She was determined to bring my vision to life, to make sure I had the perfect pieces for my special day, and to do it all without ever stretching my budget. She went above and beyond in every way! Thanks, Stacey, for all the sketches, for ordering multiple sets of stones until we found the perfect ones, for all the text/photo/video updates on progress, and for all the time you spent with me in the store. I could not have asked for better customer service or a more friendly person to help me with this. I had so much fun working on these with you!

I went in for a cleaning, I was enthusiastically greeted by the front office lady. Aya really made my visit a lovely experience! We were offered drinks and she showed us some of their new merchandise. They have the best selection of diamonds and the best prices in town! I usually work with Stacey, who wasn’t in today but I love love love her energy and expertise!

The whole experience was amazing. Customer service was incredible and everyone was very knowledgeable. Working with Astrid was great, if you can, definitely recommend working with her on whatever you need. She made everything easier than expected. Overall great experience.

It was a pleasure to finally meet & work with Enrique today! He originally assisted my fiancé in picking out my perfect engagement ring & helped me find a beautiful band to compliment it & his wedding band. Couldn’t recommend him anymore!

Diamonds Direct is the place to go for your engagement/wedding rings! Astrid was AMAZING to work with! She was extremely friendly, professional, personable, patient and offered us drinks from their bar as soon as we walked in. She was able to help us narrow down our search for the perfect diamond solitaire and had the one we wanted shipped in just 2 days later. Also, their 'buy a natural diamond, get a lab grown of equal or better for free' deal really sold us. Where else in the city can you get this offer and level of service? Only Diamonds Direct. Astrid even put a rush on my ring and had it set for our wedding in literally 3 days from when we picked it out as a surprise for me! Angie was fabulous as well. You can tell they really genuinely care about their customers. The store is absolutely beautiful and they have a huge selection. I couldn’t believe how quick and easy the entire process was. We will be long time customers for sure!

Where do we begin!!! I’ve had ideas in my mind for over 15 years to update my wedding ring. Every time I spoke to a jeweler the experience was lacking or suggestions were crazy over budget. After a few missed attempts I finally met Daniel at Diamonds Direct which was a huge game changer. He was honestly the very first person in the field that really asked me a lot of questions and helped me transform my idea into reality. He went tremendously above and beyond finding a needle in the haystack spending many months selecting different stones for me to consider. His dedication is unheard of. My ring is honestly more than I’ve ever dreamed of! The experience was so incredible we went back a month later and bought a beautiful ring for our daughter as a graduation gift. He made the experience very special for her and yet again, worked above and beyond giving her lots of options in budget to make sure she was very happy with her ring. He even worked overtime to have it ready for her graduation! I admittedly love jewelry more than most and I’m certain the service at Diamonds Direct is unmatched! So very thankful!

Elle helped my fiancée and I design the perfect rings! After searching at other stores and being disappointed, we decided to try Diamonds Direct and we’re so thankful that we did. Every step of the way, Elle was there to provide her professional opinions along with helping us choose designs that we are 120% happy with! Elle & Diamonds Direct will be our go-to for anything jewelry going forward! ❤️

We loved our experience at Diamonds Direct!!!! We worked with Astrid, and she is awesome!!!! Astrid is very knowledgeable and was great at explaining everything to us as first time buyers. We did not feel pressured to buy or raise our budget. Astrid and team at Diamonds Direct helped us find exactly what we were looking for. We walked away feeling confident in our purchase and couldn’t be happier. Overall, it was such an enjoyable experience - complete with a champagne toast when we found the one!!! If you’re looking for an engagement ring or other fine jewelry purchase, this is the place to go!!!

We had an outstanding experience shopping with Tom for a 10 year anniversary band. He was immediately in tune with my style, not pushy at all and super personable to work with. We left with a beautiful band in less than an hour! Thank you for the great experience!

I was referred by a friend to this place, and I loved my experience! I worked with Tom, and I think what I appreciated most is the confidence he instilled in me with the choices I made. He has many years of experience in this field and is very knowledgeable about the product and process, and I was able to leave fully sure that I had been given the best counsel on this incredibly important decision. I tried a couple other places before I came to Diamonds Direct and I could feel a difference in the pride they take in their product and their work. I give my full confidence to this place and will be referring everyone I know to Diamonds Direct! Thank you, Tom! Go see him, he’s great!

Amazing experience with awesome help! My boyfriend and I visited to choose my engagement ring. We worked with Jodi who gave us the absolute best service, very personable, genuine, and educated us both to make us feel comfortable about our purchase. She went out of her way to provide the best quality and options for us. From beginning to end, I was very pleased. Great selection and an awesome place. You won't be disappointed.

Elle and the entire staff were amazing and so helpful in picking out our wedding bands! So patient and gave such good advice. They made sure everything was in your budget and with free lifetime cleanings and sizing, it was a no brainer!

Ask for Elle and you won't be disappointed! Recently switched Verragio providers and Diamonds Direct welcomed us with open arms. We didn't originally buy our rings from DD, but they treated us like their #1 customer regardless. They fixed the prongs on my wife's wedding ring, rhodium plated them and shipped them to our house - all for FREE!! Talk about amazing customer service. Elle has definitely earned our future business and I look forward to working with her again.

After looking at multiple stores online for ring inspiration I landed here and was NOT disappointed! We stopped in while in the area one day and were helped by Angie who was just phenomenal. She’s super knowledgeable, helped us find a setting we both loved and an amazing diamond in our price range while being friendly and accommodating but never pushy. While the ring was being created she was just a text/call/email away with answers to all of our questions. My ring is absolutely stunning and I’ll be recommending this Diamonds Direct and Angie to anyone looking for jewelry.

My fiancé found the PERFECT ring at Diamonds Direct at an absolutely fantastic price for the quality of the diamond. Astrid helped me get it sized today, was a totally seamless process, and doesn’t take long at all. She was so sweet by showing me wedding bands in the store and I hope we get to work with her when we’re ready to purchase those. Highly recommend!

I went to Diamond direct because I was referred by a previous customer. That was the only guidance I had. I am so happy I took their advice. As soon as I walked in Elle greeted me with a smile and asked me what the occasion was, I was frantic to get a ring before my vacation and didn’t think I could get a ring in time. Elle immediately put my mind at ease and assured me she would make sure I got it in time. We then went to work, she showed me all the options and put me within my budget to get the most bang for my buck and she created a beautiful ring for my now fiancé. So glad I chose diamonds direct, and if you are in the market for anything jewelry, walk right in and ask for Elle, you will leave happy!! Thank you!

I have nothing but good things to say about Diamonds Direct Kansas City! Elle Harvey took care of us and is very professional, knowledgeable, and personable! We are very grateful for her. I 1000% recommend going to diamonds direct for your diamonds.

My husband and I had the BEST experience ring shopping at DD! We first checked out some of the other major retailers in the area and found both their customer service and selection to be extremely lacking. When we walked into DD, they offered us champagne, which felt very special. They also had the largest and most diverse selection we had seen yet by far. When we learned we could create a custom ring, we were totally sold. I was able to put together all the features I loved from different settings into a gorgeous ring that is unique to me. Diamonds Direct absolutely knocked it out of the park. We highly recommend stopping there first -- there's no reason to go anywhere else! Thank you to Astrid who helped us design the perfect ring!

Loved Diamonds Direct! After my now-husband had a wonderful experience picking out my engagement ring here, we knew we would come back for my wedding band. I was originally planning on going a little cheaper with CZ, but the customer service just can't be beat - it's such a comfort to know they'll replace the side diamonds if lost!

All I can say is my fiancée gave me the most beautiful engagement ring from Diamond Direct. I am a happy gal! He did say they were very friendly and ready to please when he was stepped in the door. Elle was pleasant and very knowledgeable in her for field. He was happy with his choice of business. Thanks Diamond Direct!!

Absolutely the best store in KC for jewelry. I get my rings cleaned here about every two weeks, sometimes more just because I love the staff! The complimentary drinks are just a plus while you wait. It’s always clean, the service is quick, and the staff are always so nice. My favorite employee is the security guard! I come in so often that he knows me and asks why I haven’t been in if it’s been more than my usual. He is the absolutely sweetest and best part of coming in for me! Highly recommend!!

Worked with Elle on finding the perfect engagement ring. She was so pleasant, keeping me at ease during the whole process. She can easily find the right ring for any circumstance! Diamonds Direct is such a great place and me and my fiancé most definitely will be returning to take a look at wedding band options!

Stacey was absolutely wonderful to work with! We had come into Diamonds Direct to pick out an engagement ring and we learned so much from her about all different rings, diamonds, etc! It was a very enjoyable, professional, and easy experience! We had visited other diamond stores after leaving there just to explore all options and ended up purchasing one elsewhere- only for it to come in late, bent, and without communication from the store about the condition. Due to the situation, my fiancé cancelled the ring and our engagement was delayed. We regret not buying from Diamonds Direct to begin with! We had such a great experience with her that we knew we had to go back there to look again! We ended up finding one I absolutely LOVED and she even had the ring expedited for us. We 100% recommend Stacey with Diamonds Direct!!

Diamonds Direct is absolutely the best place to buy high quality diamonds and fine jewelry. I have purchased several beautiful Diamond rings here and the customer service is top notch. Everyone is friendly and knowledgeable and a pleasure to do business with. Today we went in to get my rings checked and cleaned and before we knew it we had Elle helping us pick out an anniversary ring. She was so nice and went out of her way to make sure I got what I really loved. I ended up getting two Diamond bands and a Ruby and Diamond ring to put in the middle. I'm so excited, I can't wait to get them sized and on my finger. Thank you to Elle for making everything so great and giving us a really great deal. Diamonds Direct is the best and we will be back to do more business with Elle. Joyce Angerman

Lauren was amazing! I visited in August to get an idea of what rings I like. She crafted my perfect ring and when we came back together in February she remembered my preferences and was extremely helpful. I would recommend her and Diamonds Direct to my friends.