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  • 1/5 Ramon Y. 10 months ago on Google • 124 reviews
    Why rating that low this hotel? See what happened today: I arrived to have lunch. Average course was EUR 45 (!). I asked for just a starter. No way; if I choose a starter I need to buy a main course too (what?!). I thanked them and I sat outside the reception in the shadow making some time before leaving. Lady came; I am not a resident, I have to evacuate. I asked permission to stay 30min while emailing something g urgent. Security arrived, I have to leave, and do it now. I asked for the Manager. No Manager available. I asked for the names to the security to report their mistreatment. No names available. Hotel was empty. I stayed there some months ago. I will never come back. I will recommend anyone visiting Kaolack (Senegal) NOT to stay there. Shame on this place. One week later: I have called three times the hotel asking for the Manager. He’s not in. Left each time message for him to call me urgently. No call back to date…shame on this hotel.
    4 people found this review helpful 👍

  • 2/5 Bimkubwa A. 8 months ago on Google • 44 reviews
    So I’m updating based on my most recent experience. I checked in and paid for the room before receiving my keys but the bed was infested with bugs. The reception seemed reluctant to change my room and finally after sorting the room with big spray to no avail agreed to change the room. The second room also had bugs crawling all over the bed but the hotel policy is no refund so it was either sleep with the bugs or take the 60.000cfa loss. I took the loss. Management needs to do better at being present to solve problems for guest and they need to change their refund policy even if it’s a credit to be used at a later date. The girls at reception are interns who don’t have much experience dealing with situations like this that arise.
    1 person found this review helpful 👍

  • 1/5 N mousse Ndella G. 5 months ago on Google • 96 reviews
    Room was beautiful but service was limit and frustrating.

  • 1/5 Oumy N. 9 months ago on Google • 94 reviews
    In a place like this ask who the owners are before booking. That'll give you a whole different perspective. I have learned to not spend my money to places where the money does not stay in the community. In this case not in Senegal. From my understanding it's own by middle eastern foreign national.

  • 2/5 Ayala D. 5 months ago on Google • 12 reviews
    We arrived to the hotel asking to see a room before check in. The 2 receptionists insisted we must pay in cash only 95000 cfa to get the key no refund just to see the room. The hotel had 1 guest only and was empty yet they lost our business for that reason. We travel a lot and every hotel let us see the room before paying. Also, soooo expensive why they don’t accept major credit cards??? Cash only.
    1 person found this review helpful 👍

  • 1/5 Upendra a. 5 months ago on Google • 4 reviews
    This is the worst hotel I have ever seen in my life.Even it shouldn't be given any star.The owner might have black money & seems unwilling to know the facts.He must be real non sense guy.

  • 5/5 Nimonefamily K. 2 years ago on Google
    Hotel is excellent, scenery is good. ITS on the bank of Seashore. Excellent view with swimming pool facility. I liked a lot fish there. Only thing more lemon soar

  • 5/5 Asta s. 10 months ago on Google
    Aldjiana was nice. It was a little hot but that was expected because Kaolack's always like that. Will definitely recommend it.

  • 4/5 Mbay Pap Alaaji M. 1 year ago on Google
    Nice place one of the best hôtel rooms i've seen to date. The Chief is a good chief Nice food and people are nice. And The View on the river is beautiful. And breakfast is more like brunch.

  • 5/5 Róbert E. 1 year ago on Google
    Great place. Food was great. Rooms are big enough. Friendly staff.

  • 2/5 B Johnson Photos Brenda J. 5 years ago on Google
    The hotel grounds are beautiful but there was no one there during one of the busiest weeks in Koalack (FICA). Our group of 4 rooms were the only ones booked. It felt super creepy. The pools are lovely, but no one was ever in them. Lots of bugs at night due to the proximity to the river. The breakfast was very good. We had a viande pizza, "flesh of the animal", that was rather interesting. It had carrots and a few other mystery ingredients. The staff were welcoming and some spoke a little English, if that's important.

  • 1/5 Mame Fatou D. 4 years ago on Google
    When we arrived the receptionist asked us to pay our full stay, which we did because we were planning on staying for 3 nights. The next day, i received a call that my grand mother passed away and we had to rush to St Louis which is 6 hours away. They refused to give us a refund and we asked to have an invoice or a gift card so we can come back and stay for the 2 days or more. They didn’t even try to see if there was a possibility. Plus the location of the hotel is in the middle of nowhere, there is nothing to do around and the restaurant is super expensive for nothing

  • 5/5 Bre B. 5 years ago on Google
    First impression wasn't so great due to driving all the way from Dakar, missing check in and all of our rooms were given away the first night. We finally checked in the next day and I absolutely loved this place. This place is paradise. Its quiet, clean, safe and the food... ummm!

  • 5/5 Simone B. 1 year ago on Google
    Amazing Hotel, very kind staff

  • 3/5 Brice M. 2 years ago on Google
    Best hotel in the city. Nice place overlooking the river in Kaoloack. The rooms are more than decent, the food is okay too. However as much as you can, do NOT go during the month of july, there is a fly invasion in the city, it is not tolerable

  • 4/5 andré nicolas s. 1 year ago on Google
    Rooms and location are pretty good but their staff needs to be better trained especially at the restaurant

  • 5/5 Vishal K. 1 year ago on Google
    The Hotel is like a resort very nicely maintained, service is good and staff is very welcoming, nice place for marriage conference, for a holiday in a peaceful and calm location, food is very good.

  • 2/5 Zeinab D. 2 months ago on Google • 1 review New
    This place feels like a scam. Can't use your card, sure, already frustrating enough. But whatever you may discuss over the phone is completely disregarded when you arrive on site. Staff is super condescending and sure it's a "business" hotel but i'd rather call it an overpriced motel with the quality of service. The first time we came, breakfast was underwhelming. Get your food somewhere else, you'll get what's worth your buck. Food is as stale as the people here. We're here a second time just because we can't stay anywhere else (we're on a long trip and decided to stop by Kaolack), for one night only and you bet we're not going anywhere near the restaurant or the suspiciously green pools. There's no drinkable water in the rooms for a hotel that claims to be 5 stars. They're definitely 5 stars in something: doing the bare minimum. I'm sure that unless you're the president, you're going to have an experience you'll never forget, no matter how much you'd want to.


Call +221 33 938 42 90 Open on Google Maps

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