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Frequently mentioned in reviews: service (37) hotel (32) great (27) staff (23) good (22) stay (21) rooms (17) room (17) Lusaka (15) clean (15)
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  • 5/5 Talha A. 4 months ago on Google
    Neelkanth Sarovar Premier in Lusaka is a true oasis of comfort and luxury. Nestled next to Manda Hill Mall and along the bustling Great East Road, this hotel provides the perfect blend of convenience and serenity. The rooms are spacious, with contemporary decor and all the necessary amenities for a pleasurable stay. The proximity to shopping and entertainment options is a huge plus. Guests can expect top-notch service from the attentive staff. It's an ideal spot for those seeking a blend of retail therapy and relaxation...
    2 people found this review helpful 👍

  • 5/5 Meghan G. 1 year ago on Google
    Stayed here on a recent business trip and could not be more pleased with the experience. The room was clean and had everything I could ask for--spacious, clean with kitchen, washing machine, living room and all! The facilities in the hotel were beautiful (gym, pool, multiple restaurants), and the service was friendly and timely. I would definitely stay here again on any return visit to Lusaka!
    2 people found this review helpful 👍

  • 5/5 Keith B. 2 years ago on Google
    It’s a good five star hotel with a truly great hospitality. Conveniently located at the heart of Lusaka. It is surrounded by many social amenities. The staff are just awesome
    1 person found this review helpful 👍

  • 5/5 Mwenya M. 11 months ago on Google
    It's a wonderful place, beautiful and luxurious. Conveniently located next to Manda Hill Mall, with a police post and hospital just within walking distance. It has a restaurant with a beautiful view of the city below, and a pool. It also has an all you can eat buffet restaurant on the ground floor. I'd definitely recommend trying this place out.
    1 person found this review helpful 👍

  • 5/5 Patrick W. 1 year ago on Google
    Amazing hotel, the managing director is very ambitious. The style is slick and modern, Cousine is amazing with indian Chinese and continental dishes.
    1 person found this review helpful 👍

  • 5/5 Rushikesh P. 7 months ago on Google
    Had a wonderful experience staying at this hotel! The service is impeccable from your first walk through the front door to your room accommodation. Everyone greets you with a smile, asks if you need assistance with anything, provides you with the assistance if needed, and then, sends you on your way with another smile. The rooms are modern, spacious, and clean. Nice pool, where you can relax and grab a drink. The staff accommodated our group of 9 for a fantastic out door dinner experience. My compliments to the chef for a fantastic meal! I can’t thank the hotel and staff enough for a wonderful experience. I highly recommend anyone visiting Lusaka to stay here.
    1 person found this review helpful 👍

  • 5/5 Madhawa K. 2 years ago on Google
    It’s a very nice place. Very clean and attractive place. Well arranged Rooms and nice setup. Food was amazing and delicious. Much recommend place. Please keep it up. Thanks. MK
    1 person found this review helpful 👍

  • 5/5 Bright C. 2 years ago on Google
    Great food, friendly staff
    1 person found this review helpful 👍

  • 5/5 Madandaulo N. 10 months ago on Google
    I love the food and the service provided was exceptional we interacted with a number of your staff in particular Susan, Precious and Virginia offered us a good service and they made our stay easy thank you so much and we will definitely call again
    1 person found this review helpful 👍

  • 1/5 Donnz D. 1 year ago on Google
    Had a great afternoon of yummy food, good service and great ambience. Thank you Mr. Ajeesh , Esther and team for your service. We had a great time.

  • 5/5 Akitainu 1 year ago on Google
    We stayed for a week. The room was clean and the hot water and water pressure drainage in the shower was fine. The breakfast in the restaurant is delicious. The service staff was courteous, especially the chef, Sikh winder. He would wrap up any food I wanted to take back to my room and prepare a hot meal for me. Overall, I am satisfied.

  • 5/5 prescott m. 1 year ago on Google
    Nicholas served us well at the restaurant.. food was fantastic.. I am very happy with today's service

  • 5/5 Mark W. 1 year ago on Google
    Loved my stay. Large well appointed rooms with many more features than the usual hotel. Probably the best place I have stayed at in Lusaka

  • 3/5 Benedict Kamanga B. 1 year ago on Google
    The food is great, the speed of service leaves room for lots of improvement. The drinks ok but if you order a room temperature drink (lager), be ready to wait forever. 😠

  • 3/5 Makako J. 1 year ago on Google
    The food was good. We had variety of choice. Loved the service and the rooms met our expectations

  • 5/5 Kimberly G. 1 year ago on Google
    Sarovar is my favorite place to stay when in Lusaka. The rooms are clean and comfortable, the location is great but most importantly, the service is 5 star. Staff go out of their way to help you and they have the best coffee in Lusaka prepared by Lackson. Looking forward to my next trip.

  • 5/5 Andrew P. 1 year ago on Google
    A user-friendly venue for workshops. Been there at least 4 times with a year. On this occasion, though, the hotel carpark was however full and so had to Park at the next premises. Not a great experience.

  • 5/5 Joe M. 1 year ago on Google
    Great place to stay in Lusaka with an exceptionally friendly staff. Terry at the Smokehouse restaurant offered some great suggestions on local food and beer! Would highly recommend Neelkanth Sarovar Premiere.

  • 5/5 Nancy Z. 1 year ago on Google
    Was a great experience. The staff were very polite, efficient, quick and so cheerful.

  • 3/5 Prem V. 1 year ago on Google
    Very nice Atmosphere and place food and quality are very good we got Indian food there are so many types of foods, service and location are very good,we enjoyed to much, thanks

  • 5/5 Monica R S. 1 year ago on Google
    Stayed here for over 2 weeks and I understand why my coworkers rave about this hotel. If you’re hesitant, run, don’t walk and make your reservation here! First of all the SPACE. It’s like renting a 1 bed 1 bath apartment with a full kitchen, a counter, a dining table, and in-unit washer and dryer. As a business traveler working long hours this setup is amazing. I can do my own laundry, heat up left overs, cook meals (they even provide kitchen stuff like pots and pans). As a female with lots of delicate clothing items to wash, you’d understand why having your own washer and dryer is a huge game changer. The bed is so comfy! Second of all is LOCATION. You’re right across the street from a grocery store, restaurants, you name it. It’s central and good for work meetings. Third of all is the SERVICE. Everyone on the Sarovar team treated me so well and not fake friendly (if you know you know). Everyone’s so nice! Every afternoon I got a piece of cake delivered to my room. So nice. Fourth of all is the FACILITIES. It has a good gym, a pool, and sauna to unwind after a long work day. Fifth of all the BREAKFAST is GREAT. See my separate review of Copper Pot. On a busy work day they can bring you your breakfast for 300 kwacha. Amazing. On one of my last nights I came back to a bottle of wine, cakes and fruit. Such a nice gesture! I will definitely stay here again if I find myself in Lusaka and I wish other hotels take note 😄

  • 5/5 Rebecca A. 1 year ago on Google
    Everything here is above and beyond! Breakfast is amazing with so many choices and many custom made fresh for you options. The rooms are large and clean with slippers and robes for you along with many other top of the line amenities.

  • 4/5 Shihab A. 1 year ago on Google
    Pros: Great location, Easy parking, Excellent security, Top-notch reception, Delicious food, Comfortable, stylish rooms, Lovely pool. Cons: Pricey, Noisy (traffic), Service can be bothersome at times (frequent interruptions)

  • 5/5 TendoBox 8. 1 year ago on Google
    I am yet to try out the rooms. Yet to spend a night. But the restaurant is great. The menus comprehensive and great food. The service is excellent. From the chauffeurs to the waiters.. I intend to visit it as often as I can.

  • 5/5 Rishabh G. 10 months ago on Google
    It’s a good hotel to stay for business travellers. Everyone in the team is super helpful especially Mr. Santosh(Chef) and local Zambian staff. Would recommend anyone who is travelling to Lusaka to stay here.

  • 5/5 magneticaims 4 months ago on Google
    Had an excellent breakfast at Copper Pot Restaurant. Nyambe S served us. He was polite and attentive, and we enjoyed his service and professionalism. The food was excellent. I definitely recommend it.

  • 5/5 Christopher B. 7 months ago on Google
    Very spacious hotel, fully equipped and expertly located in the heart of a busy city. The suits are great to unwind and relax. Also useful for meetings and work if necessary.

  • 4/5 Hans P. 5 months ago on Google
    Great location. Close to the business district, malls, and restaurants. The rooms are spacious with modern furniture. Breakfast spread has a good variety, The service is very good as everyone is helpful.

  • 5/5 Chinta H. 5 months ago on Google
    Copper pot restaurant is very nice. Friendly staff. Samuel, Virginia etc. service was great. Food was delicious. Lackson at the coffee station makes very good cappuccino. Excellent.

  • 5/5 Gerdus B. 6 months ago on Google
    Highly recommend, outstanding service, hospitality unmatched, with the most earnest drive to ensure that you are comfortable. With two restaurants to choose from the variety is great and food matching the fantastic atmosphere will make anyone staying a "repeat" customer.

  • 5/5 Gwen Gonya W. 5 months ago on Google
    The service was fantastic. Sydney in particular managed the bar with great professionalism and his team with the inclusion of Martha (the supervisor), James, William and the entire Smokehouse team were lovely and the food was great. We will be here again for our Gala and Conference.

  • 5/5 Magz K. 5 months ago on Google
    Lovely hotel. The rooms are so huge you feel at home. You can actually cook for yourself. They also have an amazing breakfast a d spa services. Loved my stay.

  • 5/5 Rob C. 5 months ago on Google
    I had a good stay. Overall I found the service very friendly and engaging For instance, Lackson in the coffee house showed me how to do (print) amazing foam art. And the whole smoke house crew served us an elegant meal. Many thanks.

  • 5/5 Cassius K. 1 year ago on Google
    Such an amazing place... enjoyed my time on the second floor swimming pool area. Great food, amazing customer care and Safe parking space. Mistakenly left my car unlocked for an hour and still found my phone right in the car😁👌.

  • 5/5 John W. 10 months ago on Google
    Martha at the restaurant is absolutely amazing! I highly recommend dining at The Smokehouse!. We loved Mukwila as well, she was a most friendly and conscientious host and server

  • 5/5 Mpeza M. 10 months ago on Google
    The event was well coordinated by the hotel. Staff very helpful and friendly. Andrew made sure we had everything we needed. Keep it up team Sarovar

  • 5/5 Richard M. 10 months ago on Google
    Great members of Stuff. Excellent breakfast. I loved the way the gave a complimentary piece of cake each evening.

  • 5/5 Zax K. 11 months ago on Google
    Tobias was amazing to us. Very helpful with recommendations on the menu. Loved the food, you will experience the home away home❤

  • 5/5 Twaambo C. 1 year ago on Google
    Excellent services. Attention to detail. Great parking. Helpful staff and tasty fresh food. Includes healthy options. Desserts are on the sweet side but there is variety. Room rates vary with exchange rate. $230 as of October 2022. Nice family rooms with laundry and self catering option.

  • 5/5 Minami M. 1 year ago on Google
    It was a very good hotel. The rooms were clean and the housekeepers cleaned them every day. There was a cake service in the evening which was very tasty. Also, a shopping mall is next to the hotel, which made it very convenient for grocery shopping. We stayed on a plan that included breakfast and the breakfast was very good. It suited the Japanese palate and we looked forward to it every morning. The chef, Sukhwinder, was especially kind and helpful, explaining the dishes to us and preparing what we ordered immediately. The staff were all smiling and it was a great experience. Thank you very much for all your help. Thank you very much.

  • 5/5 Kenneth B. 10 months ago on Google
    What a wonderful experience staying at this hotel! From your first walk through the front door to your relaxing room accommodation, the service is first class. Everyone greets you with a smile, asks if you need assistance with anything, provides you with the assistance if needed, and then, sends you on your way with another smile. The room was modern, spacious, and clean. Room service was responsive and quick. The breakfast menu was excellent and the service was attentive to any questions I might have. And assistance (again, with a smile) was provided in parking in the underground spaces. I can’t thank the hotel and staff enough for a wonderful experience. I’ve already begun recommending the hotel to friends and colleagues.

  • 4/5 Mr B. 2 years ago on Google
    The ambiance is great. Cool staff too. I recommend

  • 5/5 srikrishna t. 2 years ago on Google
    I have put up twice in this hotel in Nov 2021 n February 2022, excellent. place to stay n enjoy the services n excellent Indian food.

  • 1/5 Krunali A. 2 years ago on Google
    Sorry to say Today i went “Amara” for Spa . My appointment is already booked for Today(monday), after reaching the hotel they told me we are sorry it’s our mistake that we booked your session for Saturday by mistake today we can’t to anything…… after that I wanna talk to manager but but manager and his staff are too busy to handle a meeting, they don’t care about their customers 1st they made a mistake nd thn offering you complimentary things Guys be mature we are here to take good service not for such a complimentary thing… Do u think so m in nilkanth for take a complimentary thing guys plz …. Respect people time if you wanna get time to be respected M very unhappy for your Spa seen…

  • 3/5 Ann K. 2 years ago on Google
    I had to wait an hour for my masala tea, the buffet food really wasn't K400. Their cake store is pretty the desserts could taste better. It's a pretty place, ambience isn't much.

  • 5/5 Milian C. 2 years ago on Google
    I came to Zambia for my birthday I’m glad I chose the right destination to celebrate my birthday. I only had a 20 hour layover in Lusaka and i chose to stay here. My stay at the Neelkanth Sarovar Premiere was amazing thank you so much to the staffs for making my stay perfect they was super professional, friendly, helpful with all my needs. The room I stayed in was big and spacious and super clean, the food was delicious I would definitely recommend this hotel and I would definitely be back thank you :)

  • 5/5 Dr Aliasger D. 2 years ago on Google
    Excellent hotel warmest welcome I ever had Excellent rooms nice service really best in town

  • 5/5 Pontino T. 2 years ago on Google
    Was invited for breakfast. Every thing from the customer service, the ambience and the food was in point. I was happy client and I will definitely return.

  • 5/5 Beatrice Kanyanta M. 2 years ago on Google
    Great family time and very clean rest rooms

  • 5/5 Teme L. 2 years ago on Google
    Best hotel I have spent nights in Zambia.

  • 3/5 Mwenya Lombe Esther C. 2 years ago on Google
    The experience was great because I was a little tipsy and surrounded by friends 😂 but the food? Wasn't the best but it wasn't too bad either.

  • 5/5 Mwizukanji C. 2 years ago on Google
    It's a very nice place , I enjoyed it

  • 5/5 Rabecca Wandira (. 2 years ago on Google
    Had dinner here, it was amazing. Waiters and staff were friendly. Loved the food especially desert, and the place looks amazing

  • 5/5 Lenisha M. 2 years ago on Google
    Great hotel, excellent service and healthy food portions!

  • 3/5 Jack K. 2 years ago on Google
    If you're looking for a quiet place to get some work done or rest away from the hustle and bustle of Manda hill, Sarovar is the place to be.

  • 4/5 musyani Z. 2 years ago on Google
    Good music from the live band at the bar on Saturday. Food is Delicious.

  • 5/5 Kalebwe K. 2 years ago on Google
    Beautiful tranquil place, friendly staff, secure car parking, clean rooms and general environment. They also have good food.

  • 5/5 Lee M. 2 years ago on Google
    Definitely a 5 star get away from the monotony of everyday life. Disconnect from the world but still remain in the chaos with sarovar. Amazing pool, friendly staff and a well stocked eating area. It really makes for a great stay

  • 5/5 Brian C. 2 years ago on Google
    Super hotel. Staff were always extremely patient and helpful. The room was excellent and the hotel in general was kept spotlessly clean. Great breakfast choices and the Indian menu is really wonderful. Location opposite Manda Hill mall gives some outlet from hotel life.

  • 5/5 Daniel M. 1 year ago on Google
    Stopped by for a quick breakfast, great service and very orderly and courteous staff. Breakfast runs from 6am to 10am which is very convenient even for non-residents. No prior reservations required.

  • 3/5 Kuka M. 1 year ago on Google
    Food was well seasoned. 2 medium sized prawns for K350 seems somewhat unreasonable, food was cold, my waiter disappeared for a good 20 minutes.

  • 5/5 PRABHLEEN K. 2 years ago on Google
    We had breakfast at Sarovar a couple of times. The staff is extremely attentive to detail and very welcoming. The food was also excellent with lots of variety. A special mention to Annie who made sure we had everything we wanted and always brought our meals with a beautiful smile on her face. 😊

  • 4/5 Jackson S. 1 year ago on Google
    I enjoyed the atmosphere and the service. The food was great. Safe car park too.

  • 4/5 Silabwi S. 1 year ago on Google
    Very nice, beautiful and peaceful environment. Nice for family and business dinners. Service is very good. Food is very nice and tasty.

  • 5/5 Moulay Ahmed B. 1 year ago on Google
    The best place to stay in Lusaka I stayed in very comfortable suite with nice view to pool The service, the food, the gym was just top level.. for dining i recommend the Swirl Bar with the pool terrace.. the menu is so diversified and the cooking is just perfect The internet connection is acceptable just to get to your mailbox but not so fast for video streaming Many thanks to Christabel who managed to secure my booking for the whole duration of my stay in this busiest period Highly recommended

  • 5/5 Flora E. 1 year ago on Google
    This is the best hotel ever! I loved everything from the service to the spacious luxurious room. I am so sad that I can’t find other locations outside Lusaka. This could easily be the only hotel I stay as I travel across countries

  • 5/5 Gugu S. 1 year ago on Google
    From the moment you enter, someone is at your service. The suites lend themselves to long term stays - Work desk, kitchen (with microwave, hob, pots, crockery, cutlery), laundry room, dining area, lounge and of course bed and bathroom. There's a pillow selection, based on your preference. Right across a mall. The menu is varied. There's Zambian, Chinese, Indian and other international cuisine. Pool is great, but right next to the bar, feels a bit crammed. Friendly staff High on aesthetics ✨️ 👌 10/10 recommended!

  • 5/5 Hope G. 1 year ago on Google
    It's a wonderful place. I've given them 3 stars for a bad service I experienced when I went out for a dinner date with my friends.

  • 5/5 Samantha M. 1 year ago on Google
    It is centrally located, transport is easy to find, alot of entertainment all around the area, its opposite a shopping mall (Manda Hill) The food is very tasty, the rooms are spacious & clean. Service is excellent. It also has a lovely clean pool & Gym.

  • 5/5 Olawale Ayuba K. 1 year ago on Google
    My experience of Sarovar Hotel was memorable. The hospitality was felt from the security officers at the entrance to the receptionists, to the attendants at the restaurant, to the housekeeping team. I will definitely recommend this hotel to everyone visiting Lusaka👌. The only down side that needs to be looked into without delays are the elevators. They're very slow. They probably need to be upgraded or recalibrated for efficiency.

  • 4/5 ASHOK C. 2 years ago on Google
    Service is excellent but food consistency is missing. Dishes have more salt than necessary. Parking is very tight and limited.

  • 5/5 daniels n. 1 year ago on Google
    Wonderful place. They have the best food. Perfect service. Perfectly located

  • 5/5 Dean Dickson M. 2 years ago on Google
    One of the best hotels I have been to....The services here are so fascinating and priceless ....They've good food and employees are good in doing their work and making everyone who comes here feels safe and easily accessible ❤❤

  • 5/5 Jayson F. 1 year ago on Google
    We took advantage of thier SmokeHouse Grill Roof top dining. First, to be clear, the "roof" was only on the top of the second floor and also included the pool. You could see some nice views of the city. As for the food...it was great! The meat had great flavor and the seafood was done perfectly! The seating is limited and they do not have sufficient umbrellas to cover the tables and protect all seats from the sun. This made some seats uncomfortable in direct sunlight. We were lucky enough that another family departed right as we realized the sun was shining in half of the table's face. I recommend getting there early or making a reservation if you can. Nice lunch!

  • 5/5 Brian B. 1 year ago on Google
    The rooms are more spacious and have more amenities than your average hotel room. You can in fact have a private meeting right from your room, do your own laundry or if you're tired of eating hotel food, run across the street to Mandahill Mall to get something you can cook for yourself, yes, because you can cook from your room. The service is very good too, and the staff both friendly and helpful. Oh and don't forget the view.

  • 5/5 Issam J. 2 years ago on Google
    This place is my favorite go to when In Lusaka. I can speak with confidence about it as I had stayed there for long stays (2-3 weeks) during multiple times. The service is great and they really care in making sure your stay is a memorable one. From the front door (shout out to Sydney with his great smile as soon as you step in) to the chef, cleaning crew, waitresses, maintenance, reception team to the management who care about your comfort and giving you a 5star expect. Keep doing what you are doing and will see you soon!


Call +260 211 427 700 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Free breakfast
    • ✓ Free parking
    • ✓ Accessible
    • ✓ Outdoor pool
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Business center
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ All-inclusive available
    • ✓ Kitchens in some rooms
    • ✓ Airport shuttle
    • ✓ Spa
    • ✓ Fitness center
    • ✓ Bar
    • ✗ Pet-friendly
    • ✗ Smoke-free

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