1/5 Daren Del V. 1 year ago on Google
Went
here
for
a
bday
party.
Several
issues
that
need
improvement
-
Party
started
at
1pm.
The
front
desk
line
was
ridiculously
long
when
we
got
there
at
12:50pm.
We
already
did
our
liability
waivers
online
ahead
of
time.
Once
checked
in,
socks
purchased,
received
glasses,
bands
on
our
wrists,
and
got
our
guns,
it
was
almost
1:30pm.
That's
a
lot
of
time
wasted
when
your
party
is
booked
at
1pm.
-
YOU
HAVE
TO
BUY
THEIR
SOCKS.
You
cannot
bring
your
own
grip-socks.
Worker
told
me
with
an
attitude,
"read
our
website,
it
says
it
on
there".
True,
it's
on
the
FAQ
section
("Pups
of
War
indoor
arenas
require
all
players
to
wear
Pups
of
War
sold
socks
to
be
worn
when
playing.
Socks
are
for
players
to
keep
after
purchase
and
reusable
for
repeat
visits.")
But
yeah,
that's
a
negative
right
there
when
they
won't
let
you
bring
your
own
socks
and
you're
required
to
buy
their
socks.
-
Guns.
It
was
pretty
busy
that
day.
Once
checked
in
and
got
to
the
gun
cage
where
we
pick
our
guns,
basically
EVERYTHING
was
taken.
Even
though
we
have
access
to
all
guns
from
level
1,
2,
and
3...
only
Level
1's
were
available.
Many
guns
were
also
broken
or
malfunctioning.
When
we
turned
in
broken
guns
and
ask
for
another,
workers
said,
"sorry,
no
guns
left.
You
have
to
just
wait
until
someone
turns
in
their
gun".
Unacceptable.
-
Foam
dart
guns.
Majority
of
the
foam
darts
are
bent
or
broken
and
will
not
fire
correctly
from
the
guns.
Pretty
frustrating.
They
should
throw
away
any
darts
that
don't
work
anymore.
-
No
enforcement
with
rough
play.
Yes
there
are
workers
walking
around
the
arena,
but
they
don't
do
anything
about
dangerous
play.
There
were
some
big
kids
that
were
running
around
and
just
shoving
younger
kids
down
to
the
ground.
Workers
saw
it
and
just
ignored
it.
One
kid
ran
around
with
the
strongest
gun
(the
single
pump
gun
that
hurts
like
hell)
and
purposely
shot
other
kids
in
the
face
at
point
blank
range.
Several
kids
cried
around
the
arena
from
it.
When
I
told
the
staff,
they
just
said,
"we
can't
control
what
the
players
do"
and
just
shrugged
it
off.
-
Staff.
Overall,
they
seem
to
just
not
care
about
any
complaints.
No
actual
apologies
for
any
issues
we
brought
up.
Customer
service
is
lacking.
Wouldn't
recommend
this
place.
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