The Aga Khan University hospital - Clifton Medical services image

The Aga Khan University hospital - Clifton Medical services

Medical center Dermatologist Pharmacy Laboratory

🫤 When you call to book an appointment, they pass you around, so frustrating .There doesn't seem to be any sense of ownership. The staff are very friendly but you do feel rushed by the pediatrician which is ironic considering it's private and cost a fair bit. The pediatrician also jumps to conclusion... People often mention hospital, services, medical, staff, AKUH, main, Good, time, Khan, service,


Address

Plot FL، NEAR INDUS VALLEY SCHOOL OF ART AND ARCHITECTURE, OFF SHARA-E-SAADI ST. 11 BLOCK NO. 2 SCHEME NO. 5، 1, Block 2 Clifton, Karachi, Karachi City, Sindh 75600, Pakistan

Website

hospitals.aku.edu

Contact

+92 21 33100010

Rating on Google Maps

4.20 (182 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 11 pm
  • Thursday: 8 am to 11 pm
  • Friday: 8 am to 11 pm
  • Saturday: 8 am to 11 pm
  • Sunday: 8 am to 4:30 pm
  • Monday: 8 am to 11 pm
  • Tuesday: 8 am to 11 pm

Featured Reviews


Frequently mentioned in reviews: hospital (12) services (11) medical (10) staff (10) AKUH (9) main (8) Good (8) time (8) Khan (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Gohar A. 5 years ago on Google • 175 reviews
    Right next to lawyers club. This is a much smaller facility than the AKUH so you won't get all the services available at main Agha Khan University hospital. The place is beautifully designed which has a pleasant atmosphere and a nice little outdoor cafe as well.
    3 people found this review helpful 👍

  • 3/5 Yasir A. 6 years ago on Google
    Excellent medical services but quite expensive.
    3 people found this review helpful 👍

  • 2/5 Nina 5 years ago on Google
    When you call to book an appointment, they pass you around, so frustrating .There doesn't seem to be any sense of ownership. The staff are very friendly but you do feel rushed by the pediatrician which is ironic considering it's private and cost a fair bit. The pediatrician also jumps to conclusion without properly listening to issues you are sharing about your child. I just called their emergency line and 9 minutes later, I am still waiting for someone to answer the call. So ridiculous!
    3 people found this review helpful 👍

  • 5/5 Muhammad Jawwad K. 5 years ago on Google • 403 reviews
    Good medical center with emergency ward and consultants clinics X ray facilities and lab is also available. There is a pharmacy too. Perfect for people living nearby as it is not as much crowded as main Agha Khan.
    1 person found this review helpful 👍

  • 1/5 FMR 1 year ago on Google
    Called in an emergency to get dengue done and everyone from reception to lab played games, had their handsfree on I could hear songs. After good 13 calls I have up. Filthy filthy cause of consumerism where I kept saying it's an emergency n they didn't give a hoot..... boycott agha Khan hospital
    2 people found this review helpful 👍

  • 1/5 Rushda A. 1 year ago on Google
    A very irresponsible behaviour I had to face from the staff of pharmacy... I had sent my daughter to purchase my injection with the prescription and am shocked at how carelessly they handed over without any ice or ice pack.... It is worth 39000 and needs to be refrigerated. How can we expect this kind of behavior and ignorance from such a reputable organisation. I am not even sure now about the efficiency of the injection because it needs temperature control. The lady present there was hafsa. Please look into the matter ASAP. Hoping to hear from the organisation.
    2 people found this review helpful 👍

  • 5/5 M S M. 6 years ago on Google • 184 reviews
    It's a very well equipped hospital with trained staff.
    1 person found this review helpful 👍

  • 4/5 Saad S. 1 year ago on Google • 180 reviews
    As of Nov22, second floor is added and construction underway for expansion. It is still operational therefore no need for panic. May Allah keep us in his protection all the time.
    1 person found this review helpful 👍

  • 1/5 Huma S. 2 months ago on Google • 5 reviews New
    The guy is sitting on your PABX at clifton medical center is probably a slow learner who just pretend what you needs to ask and just put you on a hold. Is that what his JD all about?
    1 person found this review helpful 👍

  • 1/5 siraj a. 4 years ago on Google
    The operator will miss gideon rong doctor and the doctor will say it's not may falt operator will miss gaide it's both falt the operator will be nokar
    1 person found this review helpful 👍

  • 5/5 Bilal S. 2 years ago on Google
    Clifton medical services is branch of AKUH situated near Bilawal house and infront of Indus valley school. The centre is at its best in providing services and the staff is cooperative as well. Services are better than others. Place was a little messy and dirty due to ongoing construction. Not too much crowded and SOPs are being strictly followed. ♿ Accessible entrance = available. ♿ Accessible parking = not available. 🅿️ Parking = not available. ♿ Accessible restroom = not available. 🚻 Restroom = available. 👪 Family only entrance = not necessary. 😷 Follow covid SOPs = yes.
    1 person found this review helpful 👍

  • 1/5 Zaki U. 4 years ago on Google
    Worstttt. 😠 I had to take a executive health screening package here, as the slots were not available in main AKUH, but it was my worst experience, they made my parents and wife wait 3 hours even when they were on 12 hours fasting, every thing is so slow, my blood tests were done in laboratory there I was waited for my turn, then I waited in radiology department for chest X-ray, then again waited for ECG in the clinics where the nurse was very rude, and nobody was there to attend us, we had to go to every department by ourselves, and finally we were able to do breakfast in at 2 O clock noon which was cold and not eatable , this was very very bad experience compared to main AKUH, and nothing was in it as executive as i paid for, when I visited administration for complaint, no body was there as office was empty, Never ever come here only take Main AKUH for executive packages and beyond.
    1 person found this review helpful 👍

  • 5/5 Ali S. 6 years ago on Google
    Wonderful service.
    1 person found this review helpful 👍

  • 5/5 Saqib S. 5 years ago on Google
    The most trusted place around. the specialists on the panel are the best in their field. The labs are up to mark. And the medical store is well stocked and managed by professional chemists. Above all, their 24/7 emergency services are the most reliable for any unfortunate events.
    1 person found this review helpful 👍

  • 3/5 usman s. 6 years ago on Google
    Excellent EMR system but higher price from main Agha Khan hospital.
    1 person found this review helpful 👍

  • 5/5 Subhan Ali Rizvi S. 6 years ago on Google
    A very good hospital with Standard medical services for the Clifton and DHA residents, although it needs to expand it services.
    1 person found this review helpful 👍

  • 4/5 Vinod K. 6 years ago on Google
    For rich people...
    1 person found this review helpful 👍

  • 5/5 Ghazala S. 6 years ago on Google
    Anyone who can afford main AKUH, can also afford services available here. However the consulting charges are slightly higher than the main AKUH. It is a beautiful but much smaller unit & it's most running areas are consultant clinics (CC) & pharmacy. Small, clean canteen also there. It has a great potential if upgraded to a full fledged hospital like main AKUH.
    1 person found this review helpful 👍

  • 5/5 Waqas H. 1 year ago on Google
    Good environment, easy accessible for people living in Clifton and Defense.
    1 person found this review helpful 👍

  • 1/5 H-MUHAMMAD R. 5 years ago on Google
    (Translated by Google) The staff said that they did not know what to do if they did not want to do so. (Original) Staff bhot batmeez tha sara bat krne ki bhi tameez nahi hy waha pr kisi ko bhi
    1 person found this review helpful 👍

  • 5/5 Umaima Bint Z. 5 years ago on Google
    The service was quick and efficient. Although, it is incorrectly marked on the Maps. The backside is shown as the entrance.
    1 person found this review helpful 👍

  • 1/5 Najeeb -. 1 year ago on Google
    My mothers appointment for eye specialist was at 9:45am we were on time they did the initial checkup and everything but the doctor wasnt there till 11:30pm we had to wait for another half an hr for his consultation(keeping in mind my mother is 77 yr old) whats the point of an appointment if you have to go through all this ….Just terrible
    1 person found this review helpful 👍

  • 5/5 Muhammad Ziaul I. 5 years ago on Google
    Very organized with very qualified and experienced doctors
    1 person found this review helpful 👍

  • 5/5 Jamal B. 4 years ago on Google
    CMS
    1 person found this review helpful 👍

  • 2/5 Omar N. 3 years ago on Google
    Dr Swaleha Tariq was very disrespectful and unethical. The hospital administration however handled the matter fairly.
    1 person found this review helpful 👍

  • 1/5 ali h. 4 months ago on Google • 4 reviews
    The doctors were extremely unprofessional. Despite having a flu and a fever, it took a whopping 2 hours just to get a check-up, and to make matters worse, there were merely total of 3 patients. A very bad experience
    1 person found this review helpful 👍

  • 1/5 Muhammad Shahzad C. 1 year ago on Google
    clifton aga khan hospital very bad management give us time but when we will reached before time his staff contentiously make us fool proper 2hrs we are waiting with small baby but thy are not interested.its very bad experience we don't recommend.
    1 person found this review helpful 👍

  • 3/5 Quaid S. 1 year ago on Google • 104 reviews
    Patient was my wife Tasneem. Visited on Monday 12th December. Waiting one hour extra from appointment time is even acceptable. However, the Dr. did not give even 5 complete minutes to listen to us. Since the Dr. had gone on leave earlier, the hospital over booked the appointed patients. What is the point in paying Rs4,750/- if we don't get enough time to even explain our medical history? His diagnosis and medication may be correct but we both came back unsatisfied. Returned disappointed.

  • 5/5 habibah v. 3 years ago on Google
    I'm thankful for such a decent facility for medical needs nearby may Allah bless all health care workers everywhere 🙏 Aameen

  • 5/5 Muhammad I. 1 year ago on Google
    Day care lab excellent. Very prompt response and care

  • 1/5 Osama k. 2 years ago on Google
    Worst IT system in this branch. They awaited me for more than 3 hours.

  • 5/5 Ahmed Z. 2 years ago on Google
    I had great experience whenever I visited here. Highly recommended

  • 1/5 Hammad M. 7 months ago on Google • 4 reviews
    Reports ready according to the customer service department but when i went there they said its not ready. Even 10 days aftet getting test done. Very bad service.

  • 5/5 dr T. 2 years ago on Google
    Good service and quality of care for out door pts

  • 1/5 Hira S. 2 years ago on Google
    Rather rude acted as if I was talking jibarish when I asked how to go about my son's vacation

  • 1/5 mariam h. 8 months ago on Google
    I called and there is NO ONE AT RECEPTION to pick up!!! The operator doesn't even bother and listen and transfers the calls. Not the first time!

  • 4/5 Aamir H. 2 years ago on Google
    It's very Well Hospital and Trained staff highly recommend.

  • 5/5 Sohail B. 3 years ago on Google
    Excellent

  • 5/5 Sameer M. 7 years ago on Google
    Located a bit far from commercial area but have good medical officer and doctors that attend to you especially in case of emergencies. They charge reasonable fee from the patients irrespective of patients financial condition. Build to serve the needy but every one can avail the facilities

  • 5/5 Subhan R. 6 years ago on Google
    Good management and staff

  • 4/5 Eating Bro (. 1 year ago on Google
    Its mini Express version with basic facilities to get test done, buy medicine and meet general physicians.

  • 3/5 Muhammad S. 5 years ago on Google
    A good spot for health-care services.

  • 5/5 Ghulam M. 3 years ago on Google
    DO GOOD HAVE GOOD

  • 5/5 Gaming With Shanzy A. 4 years ago on Google
    I Trust

  • 4/5 Photonix P. 5 years ago on Google
    Amazing admin helpfull staff,well equipped facility with good doctors. Good consultant clinics, pharmacy and lab .

  • 5/5 Yousuf A. 5 years ago on Google
    Good for opd.

  • 5/5 Tabish S. 5 years ago on Google
    Best hospital In Pakistan... Blessings from Allah

  • 5/5 Sarwat R. 5 years ago on Google
    Excellent Service. Though greater wait time if you don't have an appointment but the staff tries to accommodate where possible.

  • 3/5 Nouman M. 5 years ago on Google
    Very slow but clean facility

  • 5/5 Niamat Haqqani S. 5 years ago on Google
    (Translated by Google) Good luck (Original) ماشااللہ بہت اچھا

  • 4/5 Mahesh K. 5 years ago on Google
    Good hospital

  • 5/5 mikail Z. 2 years ago on Google
    This hospital is very important you can appointment any medical stuff like vaccines eye specialist and more

  • 5/5 Haroon S. 5 years ago on Google
    AKUH clifton is providing excellent healthcare services in clifton area.

  • 5/5 Haroon k. 5 years ago on Google
    HiFi

  • 5/5 CLOUDE 5 years ago on Google
    Best service

  • 5/5 Ziauddin K. 5 years ago on Google
    The facilities are adjacent to lawyers club which is familiar with cab drivers, including Careem. This is more useful to those who have recently shifted to Defense.

  • 4/5 Albela R. 6 years ago on Google
    Very efficient service. Agha Khan quality in boutique environment

  • 1/5 Arshad M. 6 years ago on Google
    Parking issue

  • 5/5 Abdul m. 6 years ago on Google
    Very nice management.

  • 5/5 Sameer B. 6 years ago on Google
    Very good facility for residents of Clifton and nearby area from Aga Khan Hospital services.

  • 5/5 Javaid Ahmed S. 6 years ago on Google
    (Translated by Google) A center established by the Aga Khan Hospitals in the Clifton area where laboratory, physician and consultant facilities. (Original) ڪلفٽن جي علائقي ۾ آغا خان هاسپيٽل وارن طرفان قائم ڪيل سينٽر جتي ليباريٽري، ڊاڪٽر ۽ ڪنسلٽنٽس جي سهولت.


Call +92 21 33100010 Open on Google Maps

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