The Elegance image

The Elegance

Gift shop β€’ Gift basket store β€’ Corporate gift supplier

😠 This is actually probably the best place to get a gift for someone you hate. I paid in advance and they didn't pick calls on the day they were supposed to have the products ready. 2 days later they sent a reply we've shipped your goods which was a lie. Best part was they didn't have my address as it... People often mention order, quality, service, Elegance, gift, experience, recommend, product, time, customer,


Address

Plot 86-R, Chandi Villa, Allama Iqbal Rd, P.E.C.H.S. Block 2 KHI, Karachi, Karachi City, Sindh 75100, Pakistan

Website

theelegance.pk

Contact

+92 300 7709054

Rating on Google Maps

4.10 (183 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: order (25) quality (24) service (19) Elegance (16) gift (15) experience (15) recommend (13) product (12) time (12) customer (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 M K. 1 year ago on Google
    This is actually probably the best place to get a gift for someone you hate. I paid in advance and they didn't pick calls on the day they were supposed to have the products ready. 2 days later they sent a reply we've shipped your goods which was a lie. Best part was they didn't have my address as it was a pick up order. Finally when I left reviews around they said come pick the order very rudely and when i got the goods. The lamps stand was broken. The scrap book had half the stuff pasted upside down. I attached some pictures but can't attach more because they are personal photos. Highly recommended for gifts for yours exes and enemies. Though plan for a few days of non stop follow up to get the order.
    3 people found this review helpful πŸ‘

  • 1/5 Rizwan M. 2 years ago on Google
    If I had an option to give zero stars, I would have. DO NOT PURCHASE from here. I bought a customized set and paid online. Sent them a payment reciept for verification by they told me that they never recieved the payment. I lodge a complaint with my bank, they checked and told me that the payment was successfully credited to beneficary account. Please avoid . they are scamming . HIGHLY DISAPPOINTED :/ wasted my money for nothing
    3 people found this review helpful πŸ‘

  • 1/5 Rida T. 1 year ago on Google
    They dont even deserve 1 star. Complete waste of money. Kindly have some manners and know how to send a parcel. Secondly they have worst quality products. Never ever buying again.
    2 people found this review helpful πŸ‘

  • 5/5 Tahmeen T. 8 months ago on Google
    Best quality product deliver at time I want it for my daughter's birthday she got really happy thnx alot
    1 person found this review helpful πŸ‘

  • 5/5 Amal T. 10 months ago on Google
    I received my order..😍....Same product & out standing quality πŸ‘Œ...... Thanks Elegance❀
    1 person found this review helpful πŸ‘

  • 5/5 Mishi N. 10 months ago on Google
    Bhot acha experience raha, father bhot khush hogae gift dekh k a very new n unique gift , delivery bhi on time, whats app replies very quick, i m very thankful to Elegance, may allah pak gives more success n barakaat to ur work aameen
    1 person found this review helpful πŸ‘

  • 1/5 Rayeen K. 1 year ago on Google
    Worst experience! Worst quality, worst packaging, worst response. Ordered unique pictures frame for a gift and received bad quality hard board pictures sticking on it worth around 5k. And even they didn't manage to give that board in a good condition while touching the board it's leaving black color on my hands. There's no free gift card too. Cheap working under high rates!
    1 person found this review helpful πŸ‘

  • 5/5 Maqbool L. 7 months ago on Google
    A great experience of dealing online with Elegance..... The staff responded my queries and concerns very promptly and I received my order timely. Highly satisfied and would recommend others to avail their offers and service confidently.
    1 person found this review helpful πŸ‘

  • 5/5 Sultan Mahmood R. 7 months ago on Google
    Fantastic service and very cheap and best quality products.
    1 person found this review helpful πŸ‘

  • 5/5 Hamda I. 6 months ago on Google
    Thank you so much I received my parcel and it was exactly as shown! Will surly shop again, appreciate fast service and the quality.
    1 person found this review helpful πŸ‘

  • 5/5 Hafsa M. 4 years ago on Google
    Thank u so much for this lovely led pillow it's very nice and awesome i really like it ❀️
    1 person found this review helpful πŸ‘

  • 5/5 Ch Ahmad M. 3 years ago on Google
    High quality products as shown in there adds. Thanks elegance and elegance teamπŸ˜‡πŸ˜‡πŸ˜ŠπŸ˜Š God bless you😊😊 my satisfaction 10/10
    1 person found this review helpful πŸ‘

  • 5/5 Sarah I. 1 year ago on Google
    The service was very fast and efficient. Everything was cooperative and well managed. The products and wrapping was also perfect Will surely shop again.

  • 5/5 Zeenat Z. 4 years ago on Google
    Quality and service both are excellent πŸ‘

  • 5/5 Ayesha T. 1 year ago on Google
    Before receiving my order I was afraid about quality. But my all doubts cleared when I checked my order. It's amazing and so confine. I would highly recommend to those who wants to surprise their dear ones with something special. I have great experience with it. Thank you Elegance.

  • 5/5 Muhammad A. 1 year ago on Google
    Best customer service, best customized items as described in descriptions, I'll Like to buy again from The Elegance in future.

  • 5/5 Sadeem S. 2 years ago on Google
    Amazing customer service standards and very time efficient! The gifts I had ordered for delivery were top-notch and were given to the recipient in a timely fashion, even around Eid time. Would definitely recommend The Elegance if you're looking to send nice and thoughtful gifts to friends and family and don't want any issues along the way!

  • 1/5 Syed S. 1 year ago on Google
    Worst experience ever.They took advance money and was waiting for whole day for the delivery but they didn't deliver. Very Disappointed.They are Fraud

  • 5/5 Bakhtawar S. 4 years ago on Google
    Amazing products, great options for gifts

  • 1/5 Jabran I. 1 year ago on Google
    Such a low quality product (pop-up photo album) that isn't near to any elegant kinda thing. Made up of chart sheet with low quality cutting and pasting. Beware, it's total waste of money.

  • 5/5 Fahad N. 1 year ago on Google
    Absolutely amazing. Fits the finger perfectly and quality is great. Writings haven't been rubbed off at all no matter how much I've washed my hands with them on! 10/10 will order from here again

  • 5/5 Amna T. 5 months ago on Google
    Assalam o aliykum I have ordered 2 customized necklaces from The Elegance I rate them 10 out 10 They have exactly made it the same as i want Will shop again from The Elegance Highly recommended

  • 5/5 Fatima F. 1 year ago on Google
    it was my first time ordering online and it was my best experience at first sight comments that I got were all above my expectations meaning good

  • 1/5 Naushad R. 1 year ago on Google
    Highly disappointed.They just take your money and never respond to the call or whatsapp. I wish could give something in negative.

  • 5/5 Areeb M. 10 months ago on Google
    They are really nice people at first I got some misunderstanding in my order but without wasting my time they resend my order today I get my complete order without delivery charges and also they give me a compensation in my order of 200 hundred rupee these guys are so nice

  • 5/5 Faran Ali K. 10 months ago on Google
    Thankyou 'The Elegance' for taking care of every detail and delivering a wonderful flower bouquet and delicious cake. As an overseas Pakistani I highly recommend 'The Elegance' to share happiness and make your loved ones occasion a memorable experience.

  • 5/5 Huma Sajjad S. 1 year ago on Google
    Love the bracelet and earrings❀️ The way both items are finished are amazing Keep rocking guys πŸ‘

  • 5/5 Roha B. 1 year ago on Google
    They delayed an order of mine, however, they called me and made sure that my complain was heard and ensured that the issue was resolved. Very happy with their customer service πŸ‘πŸΌ Buy from them they are great for customise gifts

  • 1/5 Arsalan S. 1 year ago on Google
    Had a very disappointing experience. Will never order again or recommend them to anyone. I paid extra to deliver the parcel on some specific day, but it was out to deliver on another. Never answered queries. Customer services experience is so disappointing. Contacted to their whatsapp but they never bothered to reply.

  • 5/5 Eman W. 9 months ago on Google
    The packaging was superb. Quality remarkable and it was delivered to me before time. Highly recommend it.

  • 5/5 zainab u. 7 months ago on Google
    I have very excellent experience by elegance. Good response by employer

  • 5/5 hafsa f. 6 months ago on Google
    I got my parcel on time and the quality of the Upper and customise wallet set is excellent. I just love the packaging. I highly recommend the Elegance if you want to prepare gifts properly for your loved ones.. Thank you so much..

  • 4/5 rumsha f. 6 months ago on Google
    No fraud. Same product was delivered as shown on the website. Good packaging. Fast delivery. I was placing my order for the first & thought the customer service can be improved.

  • 5/5 Bright e. 5 months ago on Google
    I had the best online shopping experience...the seller was prompt and very patient, answered all my queries. The product was true to the description. Packaging was excellent. Highly recommended.

  • 1/5 Muddasir E. 3 months ago on Google New
    Worst customer service . Worst product ever . On anniversary they sent white flowers when I specifically told them red as it’s a common sense yet they sent white flowers . Packaging was trash . Chocolate were expired . Pjs were torn . And with the packaging they sent her Eid Mubarak card . Are you guys serious . Delivery was late . Not one thing about them was enough to close to be ok . Highly not recommend and highly disappointed with their service and product line . Even though I told them that I want the best product I don’t care about money but the product has to be top of the line they did me wrong . Lost one customer for good

  • 1/5 Haphiez U. 3 months ago on Google New
    Very pathetic behaviour and service, I made an order which I did not receive for 10 days, when I messaged to ask about the order they said you have cancelled the order on call (which I never did) and then they even stopped responding to me. Even once before I did an order, I said I need it urgently and to avoid delay I'll pick up order, they asked for online payment as their pick up order is based on online payments and then said that there will be a delay in the order. Full of miscommitments

  • 1/5 Kalim U. 3 years ago on Google
    I ordered that 3d moon lamp from them. It was a disaster. What was supposed to be a picture actually looked like a very bad drawing by a kindergarten kid. It wasn't anywhere near what they were advertising on their website. Instead of resolving my issue, their customer services told me about all those " great " reviews and totally ignored pictures of the actual product I sent them. I ended up throwing the lamp away . PS,. They wouldn't approve your review if you write anything bad about them on their website .

  • 1/5 Irtaza J. 3 years ago on Google
    They were unable to deliver even after 15 days. Highly unprofessional attitude.

  • 5/5 Shah P. 3 years ago on Google
    I really like the photoframe by elegence.. i am impresd by their service.... i would recommend it.

  • 5/5 Rida S. 3 years ago on Google
    I ordered a customised explosion box from Elegance. It was beautiful! came exactly how I told them. the chocolates were perfectly placed and it showed effort. Good going!

  • 5/5 Natalia H. 3 years ago on Google
    I bought a necklace for my friend on her birthday. It was gold plated. The quality was amazing. The customer service was very accommodating and friendly. I will definitely order from The Elegance again.

  • 5/5 maham s. 3 years ago on Google
    Amazing experience ..loved my name necklace and very cooperative team thumbs up πŸ‘πŸ‘will shop again

  • 5/5 Sara M. 3 years ago on Google
    Ordered Rotating Lamp very good product. Awesome quality.

  • 5/5 Pinkey K. 3 years ago on Google
    I have received a HOODIE from this company It's infact WOW πŸ‘ŒπŸ’ž I liked it so much Thanks for such a nice HOODIE πŸ‘πŸ’ž

  • 5/5 Tehreem A. 3 years ago on Google
    Its amazing...just loved their quality... Received as same as i ordered

  • 5/5 Qamar A. 3 years ago on Google
    Thank you Aso mucchπŸ’•

  • 5/5 Usra N. 3 years ago on Google
    Amazing services provided by elegance. Each and every detail was discussed and was made sure it to was done all eid baskets were as i wanted them

  • 5/5 Wasif H. 3 years ago on Google
    I ordered personalized wooden picture frame from the elegance as my mother's birthday gift and it was literally the best birthday gift i ever bought for someone. Though, they also provided fast gift delivery at a reasonable price. For me its the best online gifting company and also highy recommended from my side.

  • 5/5 Sania A. 3 years ago on Google
    I purchased a bday gift for my partner including chocolate birthday basket, customised ring, 10 reasons love box and a name sleeves T-shirt and I got this at such a reasonable price far better than other stores. It was a lovely gift for him he absolutely loved it and thanks to the lovely service and help I got to make this possible. Will be ordering again soon highly recommended.

  • 5/5 Kashif A. 3 years ago on Google
    wonderful experience. got my order delivered just in three days. highly recommended.

  • 5/5 Jalal S. 3 years ago on Google
    The Service From Selecting To Delivering Is Just Faboulus. All Quality and Variative Products.The Coordinator is Very Cooperative in My Case She was Faboulus. definitely Check Out The Elegance Gift. Delivery In Time. Without a Doubt 5 star rating.

  • 5/5 Huzaifa H. 3 years ago on Google
    My friend gifted me a wallet on my birthday from The Elegance, and I must say the quality is very good and I love it so far. Nice combination of versatility and consolidation. It can carry bills, cards and receipts in a compact case, without struggling to get cards out of the wallet in a pinch. Good for those who travel. Easy access to drivers license is a major plus. It can carry 6 cards, drivers license, and 12 bills easily. Definitely recommended for anyone who is looking to gift wallets. Thanks The Elegance.

  • 4/5 Aamna Z. 4 years ago on Google
    The products are very fine and look lovely. I have to gift them and I am sure the others will like it too 😍

  • 5/5 Hamza M. 3 years ago on Google
    A leading example of what customer service should be like, understood my request for prompt delivery and handled it with no stress. Highly recommend this place, will surely use their service in future.

  • 5/5 Jia Z. 3 years ago on Google
    I must say Am impressed... great work... totally in love with wooden frame and the 10 reasons box... all details to the finishings were beautifully taken care of... will definitely shop again...πŸ‘πŸ»πŸ‘πŸ»πŸ‘πŸ»

  • 5/5 Rizwana A. 4 years ago on Google
    Ordered a metal keychain as a gift It was so reasonable and of good quality. Staff is helpful too. Definitely recommending this brand πŸ‘πŸ»

  • 5/5 Taimoor Z. 4 years ago on Google
    My delivery arrived on time and was just how I wanted it

  • 5/5 Rafad S. 4 years ago on Google
    I ordered the Calender keychain from them and it was exactly as expected, and customer service was also excellent highly recommend this website for online gifts.

  • 5/5 Joy J. 4 years ago on Google
    The necklace is absolutely gorgeous. I think it's even prettier than the picture shown. I bought it as a gift for my friend and I'm sure my friend is gonna love it. It's the perfect gift. Thank you so much!!!

  • 5/5 Husna M. 4 years ago on Google
    The heart pillow with photos on it was incredibly amazing and heart touching.πŸ‘Œ The photos were of very good quality. Ur loved ones will be very happy upon gifting these stuffs. So neat finishing. And its worth for the price u pay.

  • 5/5 Learn the M. 4 years ago on Google
    The quality of the product is very good. Excellent stuff nd very fast delivery 😍😍 i'll recomend this to everyone πŸ’₯πŸ’žπŸ’–

  • 5/5 Pendu Pro G. 4 years ago on Google
    owsm

  • 5/5 Mahnoor H. 4 years ago on Google
    It's a pleasant experience.... it is as same as I order....I prefer it for the next time..,Thank u so much

  • 5/5 Ramsha A. 4 years ago on Google
    Order two hoddiess and they are amazing.. really satisfied with the quality 😍😍

  • 5/5 Faiqa K. 4 years ago on Google
    I love magic pillow in quality n I'm old customer almost 7 pillow I ordered bcz I love ds it's so cheap as well.

  • 5/5 Momina T. 4 years ago on Google
    Thank you!! The hoodies are great😊

  • 5/5 Amina Afzaal Butt Amina Afzaal B. 4 years ago on Google
    I ordered Valentine's Large Chocolate Basket in which artificial flowersπŸ₯€β™₯️ and card was added too. I am totally satisfied from your products πŸ˜πŸ’•. It's really very amazing and the best part is so your service I got my parcel within 3 or 4 days. So Thank you so muchπŸ’• I just love itβ™₯️ Stay Blessed and Good Luck. Will shop again INSHA ALLAH😍β™₯️

  • 5/5 Anu S. 4 years ago on Google
    Got my parcel on time. The keychain was perfect and was more then my expectations. Overall it was a satisfactory experience.

  • 5/5 Muhammad Haris K. 4 years ago on Google
    I ordered a personalized printed mug for my wife. Am really happy to be served by responsible people. As I took the mug out of box.....I realized it is something completely out of the box. I was overwhelmed when the delivery was made in-time. The quality of mug is outstanding and the printing looks so real. Thanks guys for your utmost efforts and literally I am delighted. Will surely recommend you to all my friends and family. Good work guys, stay blessed and cherished always, Aameen!!!!

  • 5/5 Madiha L. 4 years ago on Google
    Love this diary... As same as i was thinking.. much more coorporative members.. will shop again.. thnkuuuu 😘😘😘😘

  • 5/5 Alisha H. 3 years ago on Google
    I ordered from the Elegance for an event at my workplace. Really impressed by the quality of their work. They answered all of my questions so patiently and delivered exactly on time. I would recommend it.

  • 5/5 Warda K. 3 years ago on Google
    Ordered a personalized chocolate bouquet from The Elegance! The team was extremely cooperative, open to communication and creative. The bouquet looked breathtakingly beautiful!


Call +92 300 7709054 Open on Google Maps

Amenities


  • Payments
    • βœ“οΈ Cheques
    • βœ“οΈ Debit cards
    • βœ“οΈ Credit cards
    • βœ“οΈ NFC mobile payments
  • Accessibility
    • βœ— Wheelchair-accessible toilet
    • βœ— Wheelchair-accessible seating
  • Service options
    • βœ“οΈ Delivery
    • βœ“οΈ In-store pick-up
    • βœ“οΈ In-store shopping
    • βœ“οΈ Same-day delivery
  • From the business
    • βœ“οΈ Identifies as women-owned

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