4/5 SA 10 months ago on Google
It
is
a
trust
based
hospital
providing
free
treatment
to
under
privileged
people
and
charge
reasonable
fee
to
patients
who
can
afford
it.
Overall
big
facility
for
eye
related
problems.
Experienced
doctors
from
different
private
institutions
provide
their
services.
But
the
most
negative
thing
i
observed
that
they
haven't
proper
data
base
of
patients
history
that
is
required
to
get
feedback.
Also,
there
is
lack
of
patient's
counseling
and
precautionary
measures
education
from
the
doctors
and
nursing
staff.
Trustees
should
take
interest
in
hospital
affairs
and
perform
random
audit
for
patients
feedback
regarding
their
satisfaction.
Hygiene
and
sanitation
of
wards
also
need
special
attention.
Found
lots
of
bed
bugs
in
male
ward.
Bed
sheets
were
also
filthy.
Seems
they
are
changed
after
a
week
or
more.
Lower
staff/
assistants
attitude
is
not
good
and
don't
guide
properly.
They
don't
listen
patient's
query
and
pass
predefined
instructions
that
sometimes
not
required
for
specific
patient.
I
hope
higher
management
can
resolve
these
issues.
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