1/5 Harshu P. 11 months ago on Google
I
don't
even
wish
to
give
a
single
star.
The
1
star
I
am
giving
is
for
the
nurses,
security
and
other
hospital
staff.
My
father
was
admitted
with
brain
trauma
and
was
suggested
surgery
after
initial
emergency
procedures
and
test.
We
had
informed
them
about
our
insurance
and
opted
for
cashless
service.
I
was
given
an
approximate
rate
of
Rs.
404000/-
for
7
days
(Including
Surgery,
ICU,
Medicines,
Doctor
charge
etc.).
This
amounts
to
approximately
Rs.
58000/-
per
day.
However
after
3
days,
post
surgery
and
stay
in
ICU
we
shifted
to
different
hospital.
The
final
bill
given
to
us
was
around
Rs.
350000/-.
They
also
mentioned
a
discount
of
Rs.
26000/-
and
gave
the
total
bill
of
Rs.
324000/-
which
amounts
to
approximately
Rs.
108000/-
per
day.
Almost
double
the
estimation
given.
I
understand
that
estimation
is
not
the
exact
amount
and
there
might
be
slight
increase
of
say
20-25%.
Accordingly
with
this
much
increase,
our
bill
should
have
been
around
Rs.
217500/-
(For
3
days
with
25%
increase
in
approximate
rate)
and
with
discount
it
should
have
come
down
below
2
lakhs.
Infact
on
the
day
of
discharge,
in
the
afternoon
we
went
and
verified
at
the
billing
counter
as
to
what
is
the
amount
till
now
so
that
we
could
arrange
the
remaining
amount
other
than
insurance
company
pays.
She
told
me
the
bill
was
around
232000/-.
I
repeatedly
asked
if
this
has
included
surgery
and
other
costs.
She
said
yes
and
the
final
bill
has
to
include
only
few
small
costs
(like
that
day's
medicine,
doctor
charges
and
other
consumables).
So
we
were
anticipating
a
bill
of
around
Rs.
250000/-
(which
is
also
not
justified
as
per
the
estimation
given).
When
questioned
about
this,
the
billing
manager
Sushma
was
very
rude
in
her
behavior
and
response.
She
showed
us
some
chart
book
telling
that
she
has
given
us
discounted
price
only
something
blah
blah
which
was
not
satisfactory.
She
is
so
arrogant
and
impolite
with
the
patient's
family.
Moreover
she
doesn't
even
spare
two
mins
of
time
to
even
talk
to
us
properly.
We
had
to
wait
for
more
than
2
hours
since
she
was
in
some
meeting.
Since
we
were
getting
late
to
shift
from
this
place
we
were
following
up
with
the
insurance
handling
person
Mr.
Ravindra
whether
the
amount
has
been
approved
and
released
from
the
insurance
company
or
not.
He
started
yelling
on
my
elderly
mother
who
is
already
distressed
(One
due
to
trauma
to
her
husband,
second
due
to
the
Huge
bill
received).
So
to
conclude,
I
would
mention
that
this
hospital
is
not
for
common
people.
They
only
look
forward
to
loot
people
as
soon
as
we
enter.
I
have
not
mentioned
anything
about
the
surgery
and
treatment
here
which
I
will
discuss
in
another
review.
PLEASE
DON'T
GO
TO
THIS
HOSPITAL
EVEN
IF
IT'S
EMERGENCY.
QUICKLY
BOOK
AN
AMBULANCE
AND
TAKE
THE
PATIENT
TO
A
CHEAPER
HOSPITAL.
THE
TREATMENT
A
ND
EMDICINE
IS
SAME
EVERYWHERE.
AS
PER
MY
EXPERIENCE,
THE
EXPERTISE
YOU
GET
IS
ALSO
ALMOST
SAME
EVERYWHERE.
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