1/5 Anurag S. 10 months ago on Google
I
recently
stayed
here
with
my
wife,
hoping
for
a
peaceful
and
enjoyable
vacation.
However,
our
experience
quickly
turned
into
a
nightmare
that
I
wouldn't
wish
upon
anyone.
The
hotel's
negligence
and
lack
of
security
measures
have
left
us
traumatized
and
deeply
disappointed.
Upon
arriving
at
the
hotel,
everything
seemed
relatively
standard.
The
check-in
process
was
uneventful,
and
the
room
appeared
clean.
However,
our
perception
of
the
place
took
a
sinister
turn
on
the
second
night
of
our
stay.
Late
in
the
evening,
my
wife
and
I
were
in
our
room
when
a
drunken
supervisor
barged
in,
uninvited.
His
speech
was
slurred,
and
it
was
evident
that
he
was
heavily
intoxicated.
He
made
inappropriate
and
unwelcome
advances
towards
my
wife,
violating
her
personal
space
and
boundaries.
This
blatant
act
of
harassment
left
her
feeling
frightened
and
vulnerable.
Fearing
for
my
wife's
safety,
I
immediately
called
the
hotel's
front
desk
to
report
the
incident
and
asked
for
immediate
intervention.
The
receptionist
assured
us
that
they
would
handle
the
situation
promptly
and
send
security
personnel
to
address
the
matter.
Unfortunately,
the
hotel's
response
was
nothing
short
of
disastrous.
It
took
an
excruciatingly
long
time
for
any
personnel
to
arrive,
and
by
the
time
they
did,
the
drunken
supervisor
had
left
the
scene.
Instead
of
taking
the
situation
seriously,
the
staff
seemed
dismissive
and
unconcerned
about
the
seriousness
of
the
matter.
In
desperation,
I
decided
to
call
the
police
myself
to
report
the
assault.
It
was
disheartening
to
see
that
the
hotel
staff
did
not
take
the
initiative
to
involve
law
enforcement
in
such
a
serious
incident.
The
police
arrived
at
the
scene,
but
their
interaction
with
the
hotel
staff
exposed
another
concerning
issue:
it
was
clear
that
the
hotel
had
a
history
of
similar
incidents
and
lacked
the
necessary
training
and
protocols
to
handle
them
appropriately.
Throughout
this
horrifying
ordeal,
the
hotel
management
displayed
a
shocking
lack
of
empathy
and
accountability.
When
I
demanded
an
explanation
and
compensation
for
the
distress
my
wife
endured,
they
downplayed
the
incident
and
offered
only
a
half-hearted
apology.
It
was
evident
that
they
were
more
concerned
about
protecting
their
reputation
than
ensuring
the
safety
and
well-being
of
their
guests.
The
hotel's
blatant
disregard
for
guest
safety,
lack
of
security
measures,
and
unprofessional
behavior
are
absolutely
unacceptable.
Our
experience
here
has
left
us
scarred
and
traumatized,
and
we
will
never
be
able
to
forget
the
horrifying
incident
that
occurred
during
what
was
supposed
to
be
a
relaxing
vacation.
Steer
clear
of
this
hotel
at
all
costs!
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