KFC - DHA Phase 3 (Z Block) image

KFC - DHA Phase 3 (Z Block)

Restaurant Fast food restaurant

Restaurant chain known for its buckets of fried chicken, plus combo meals & sides. People often mention order, branch, good, service, staff, experience, area, fresh, chicken, cold,


Address

C-74, Sector Z DHA Phase 3, Lahore, Punjab 54000, Pakistan

Website

kfcpakistan.com

Contact

+92 42 111 532 532

Price rating

$$ $$

Rating on Google Maps

4.00 (2K reviews)

Open on Google Maps

Working Hours

  • Sunday: 11 am to 2 pm
  • Monday: 11 am to 2 pm
  • Tuesday: 12 pm to 2 am
  • Wednesday: 12 pm to 2 am
  • Thursday: 12 pm to 2 am
  • Friday: 12 pm to 2 am
  • Saturday: 12 pm to 2 am

Featured Reviews


Frequently mentioned in reviews: order (29) branch (18) good (17) service (16) staff (13) experience (11) area (10) fresh (9) chicken (9) cold (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Saad A. 1 year ago on Google
    KFC phase 3 branch employees are efficient there is more space of parking compare to other branches.
    5 people found this review helpful 👍

  • 5/5 qaiser i. 2 years ago on Google
    Really had a very good experience at KFC "Siyal" M2 Motorway. Food was so fresh. Staff was also very polite and co operative. HIGHLY RECOMMENDED!!
    3 people found this review helpful 👍

  • 1/5 Atif C. 3 years ago on Google
    This was the first and last time I visit this KFC. My 8 years old daughter, 11 years old son and I had KFC. All 3 of us got Food Poisoning. We had Zinger burger meal and Fillet burger. The fact that all 3 of us got food poisoning indicates that this was not just a one off. I would Not eat from this KFC again even if the food was free.
    2 people found this review helpful 👍

  • 4/5 Muhammad N. 2 years ago on Google
    Like all KFC restaurants they havevtge same standards. All tome favourite of my family members.
    2 people found this review helpful 👍

  • 1/5 Ayesha I. 6 months ago on Google
    Worst experience ever at an international chain in Pakistan. The lady taking the order was least professional with no clue about what was in stock and what was not. The person at the pick up counter was again completely oblivious to what drinks had been ordered and was packing whatever he wanted to. Tried to give a hot plastic bottle of diet 7Up. Generally, the staff is uncooperative. The restaurant is completely self service with no concept of done in table numbers and table service even on third floor. What makes it worse is that the lift wasn't working either! The air-conditioning was not set to the temperature this hot weather requires. No shoerack for keeping kids going in the play area. Their shoes were all over the place! Lastly, the cleanliness is very substandard. Pencil marks on tables, walls and floors. A strange smell all over inside the whole restaurant. One fails to understand why this place is crowded. Another minus to add to the list. Extremely disappointed. Where McDonald's and Hardee's offer one a complete modern experience in a clean, chilled environment, with trained and courteous staff and efficient table service, one should never even consider KFC, especially this Z block DHA branch.
    2 people found this review helpful 👍

  • 1/5 Usman A. Q. 10 months ago on Google
    The person taking order seemed least relevant to be courteous to customers as he didn't offer a proper welcome nor a smile. I had to ask twice which offers were available on my bank cards and first I was told there was no offer active and after asking again reluctantly told me regarding available offer on union pay card on which I placed my order. After that I was told order will be ready in five minutes. After getting a seat at upper floor I went down to get my order and presented my receipt to the person standing at delivery side who looked unorganized with no clue what to do with the receipt despite the fact my order was reflecting ready for collection. On this he called another attendant who saw my receipt and gave it back to me while both of these delivery attendants moved unorganized haphazardly behind the counter not following que taking receipts from people they deemed fit. Upon again asking I was given my dine in order in delivery bag. At which I told him my order was dine in. Upon which he placed the same delivery bag on a tray and gave me wrong drinks without asking. I asked to replace one which was done in a most unwelcoming and rude way. I took the order upstairs and took 1st bite of burger only to note that order was dead cold as if it was in delivery bag the whole time I was standing there waiting and they didn't bother to serve me fresh. Too frustrated to deal with KFC branch rude staff we finished our cold burgers and left the building. Entire experience was unfriendly, unwelcoming, and highly unprofessional - far away from the core values due which I used to like KFC. Very unfortunate that quality and service standards have fallen so low now customer is not priority anymore.
    2 people found this review helpful 👍

  • 2/5 Usman A. 9 months ago on Google
    The building has been newly renovated but, firstly, there's no printed menu prices on counters, and not everything is displayed on screen behind counter. Secondly, it's so noisy and full of kids blowing up balloons and it was sickening. Cooling was bad also.
    1 person found this review helpful 👍

  • 5/5 Mian Muhammad Hasnain T. 3 years ago on Google
    Perfect for having dinner but now there were no dining services because of corona you can only take away food
    1 person found this review helpful 👍

  • 5/5 Muhammad Ahmed A. 3 years ago on Google
    I only bought cardamom tea, but the ambiance and environment was mind blowing. I've been to countless KFC outlets but this one is by far the best in terms of ambiance and hygiene.
    1 person found this review helpful 👍

  • 3/5 fahim a. 3 years ago on Google
    It was very surprising that they wete not offering good list of deals..... They were limited with it and top of that they forget to give fries with the deal I selected.
    1 person found this review helpful 👍

  • 1/5 Ateeq A. 6 months ago on Google
    Very bad experience, seems like KFC lost quality control and quality standards.
    1 person found this review helpful 👍

  • 1/5 Dr Roger B. 1 year ago on Google
    The most uncaring, arrogant, and rude staff I have ever come across. Plus their chicken sucks! This is definitely worth a call to corporate in USA. I requested kindly no spice at all they did was take it old bucket and wipe off the spice and hand it to me. It made me sick overnight. I called them to give them a second chance for a second order and they were just rude. The local administration should look into firing the present management and clean it up. I will be reporting this location to the KFC in the United States. I was strongly recommend other KFC restaurants that are much more kind, accommodating, and professional. Stay away from this place!
    1 person found this review helpful 👍

  • 1/5 Fiza H. 2 years ago on Google
    Always mess up the order when ordered from food panda. When ordered directly from their website they don't respond straight away and take forever to deliver the order. No sauce was added in the krunch burger last time.
    1 person found this review helpful 👍

  • 1/5 shahzad m. 3 years ago on Google
    Pathetic, disgusting and unprofessional
    1 person found this review helpful 👍

  • 5/5 it is D. 1 year ago on Google
    Good experience, fast serving, and has outlets on third floor for charging (just something extra).

  • 4/5 Sajjad Y. 1 year ago on Google
    This place always delivers fresh food. However unfortunately this new building they have acquired since last year is too small. They have limited sitting space and ground floor order area is always crowded. There are long queues on weekends. They should improve ordering speed as well.

  • 3/5 MAVERICKHAN (. 1 year ago on Google
    Food is good only if you be very vigilant to self service yourself standing on the serving counter constantly reminding the staff of your order number and all items of your order otherwise they will definitely miss a thing or two while constantly flirting, chatting female and male staff making their best efforts to serve you cold as of food and their attitude both. KFC International should train specially their front line men and women but i guess they are probably very busy counting money they are making, probably they never read customer reviews because every visit experience seems unchanged at all, I have seen rude behavior often in KFC nationally and internationally both, it's probably KFC's manual to hire the worst possible men women the laziest and rudest considered the best hiring options i guess but on the other hand McDonald's customers service their dealing never disappointed me (internationally) atleast...KFC staff needs to be provided with energy and work ethics pills...i saw female and male staff flirting with each other while you stand there watching your food getting cold before it finally handed over, and by any chance you sit and hand over your order slip to attendants near tables forget your food being served fresh hot, these guys also serve you with tissues saying this is specially for you so you leave them tips for having your food spoil cold.

  • 2/5 Umar R. 1 year ago on Google
    Burger was good but chicken piece was not hot that should be. That's why I gave 2 stars

  • 4/5 Usman A. 2 years ago on Google
    Staff little bit clever and add things by force... Sir ya kha lain buht acha hy.. Ni khana ma ny... Ni app kha lain... 🤷‍♂️

  • 1/5 Wahab B. 1 year ago on Google
    Ordered a meal through foodpanda and they spend someone’s leftovers fries with my order. What the heck was that!!

  • 5/5 Muzahir H. 1 year ago on Google
    Ordered a rupees 550 deal with two zingers and drinks. Taste was good, burgers were light weight. Dine in area was also well seated and furnished. Waiting time for order was also less. You can say KFC never disappoint anywhere.

  • 2/5 Mutahar I. 1 year ago on Google
    Good location, plenty of parking around. I ordered a rice n spice, hotshots and a blue crusher. Service was quick BUT the crusher had mint leaves which nobody bothered to wash properly. That sandy texture in the mouth...... Killed everything.

  • 5/5 Shais ul H. 1 year ago on Google
    Taste 🌟 🌟 🌟 🌟 🌟 Cleanliness 🌟 🌟 🌟 🌟 🌟 Service 🌟 🌟 🌟 🌟 🌟 Parking 🌟 🌟 Experience was good becuase i already told them about my complain in okara kfc so they gave me hot fries (as we received cold fries and burger in okara kfc). kfc has no deal for 3 persons but you have to ask them to make a deal and then they can provide.

  • 5/5 Mustafa M. 1 year ago on Google
    We ordered zinger burgers. Economical and tasty so far. Anyone who wants to have fast food must try this palace.

  • 5/5 Ahmed H. 2 years ago on Google
    Recently visited for a fairly large order for kids at an orphanage. Amazed at sheer speed and accuracy of the staff in managing the order without any disruption to their normal operations & catering to other customers present, all at the same time. The management was kind enough to throw in a bunch of extras for the kids & packed the order really well with extra napkins, sauces & drinks. Very impressed.

  • 4/5 Bilal Ahmed Khan (. 2 years ago on Google
    It's the best place for chicken around the world but their standard varies from branch to branch and this branch is well maintained and managed.

  • 5/5 Sufyan N. 2 years ago on Google
    It was very nice experience.clean environment delicious 😋 Food and Friendly staff.

  • 2/5 Sohail A. 10 months ago on Google
    Pathetic service for dine-in and takeaway. Staff is highly inefficient.

  • 5/5 Hafiz Asad W. 3 months ago on Google New
    I visited this branch last night...fresh food mighty burger is always my favorite, service and environment is also enjoyable...there is a kid playing area available in this branch... totally recommended from my side.

  • 5/5 Momina R. 4 months ago on Google
    KFC has good and economical deals, its food is also really good and fresh. I really like this phase 3 branch as their staff is highly cooperative and friendly.

  • 1/5 NM M. 4 months ago on Google
    Very hot at 2nd floor . I ask them to on ac or fan but no response.i speak to manager but she is very rude..

  • 4/5 Syed Muhammad A. 6 months ago on Google
    KFC is really an emerging brand of the nation and the rapid growth is amazing. This branch has a great atmosphere and the people are lovely here..

  • 5/5 mumtaz a. 6 months ago on Google
    This branch is a very nice branch I has added vedeo going to KFC,🤣😂

  • 5/5 Haider S. S. 7 months ago on Google
    This was definitely the best KFC I've had in Lahore. The taste and quality was excellent. Chicken pieces were crispy, fresh and juicy. Service was outstanding, despite being crowded I was being served on my seat and got two ice creams complimentary.

  • 4/5 Dawood Ali R. 7 months ago on Google
    good food but more crowd or u can say rush makes their food cold and service slow! Ice cream great!

  • 1/5 Anam S. 7 months ago on Google
    This branch is very smelly noisy and mis managed. They almost gives cold food with alot of delay.

  • 5/5 Waleed A. 8 months ago on Google
    Always best in taste😋

  • 1/5 Maryam F. 1 year ago on Google
    Their kitchen was stalled today. Spent a whole half hour waiting for our food and then when we asked for a refund magically they started preparing it for us asking us to wait a bit longer. Got our refund and got out of there. All the while deliveres were going at full speed. Oh and I saw 3-4 staff just chilling on the upper floors while the kitchen was bringing out nothing. There were about 10 people with the same issue when we left.

  • 5/5 Mehr 9 months ago on Google
    Beautiful branch . But the lift is not working. Freshly served food. Neat and clean play area for kids.

  • 5/5 Muhammad Nouman T. 11 months ago on Google
    Fresh and Crispy chicken, 😋🍗. Nice atmosphere, quick service, good atmosphere. Highly recommend.

  • 4/5 Faiz Ur R. 10 months ago on Google
    This is one of the better branches of KFC. The taste is consistent and fine. The staff is very professional and cooperative. Ambiance is fine. There's a play area as well for kids. Ample parking space and dining capacity. You can get a table even on a busy day. And yes the service is very impressive!

  • 3/5 Wolfie 1 year ago on Google
    I swear to God this branch is way too crowded. It doesn't even matter when you visit this branch it's always gonna be crowded. + It's really compact and can't really manage a large amount of orders so expect delays. I'd recommend visiting the H block KFC which is 2 ish km away from Y block branch.

  • 4/5 Huzaifa M. 3 years ago on Google
    Consistent at least.

  • 3/5 Asad Kamal A. 1 year ago on Google
    I'd talk about the design flaws of the building. I bet they have not followed the KFC codes and standards while designing the building. - Each stair has a different riser height that's very dangerous, specially when you're holding a food tray in your hands. - The entrance to the mezzanine has a beam passing through, where the clearance is only 6.3'. So anyone above that height would bump his head on the beam - The wash basin is inside the bath, so if someone's using a bathroom, others can't wash their hands. They had enough space outside the bathroom to build 2-3 basins, but they didn't bother to - Play area was out of service - Lift was also not functional - Had to wait 15+ minutes to order as their system was down. (Not something I'd mind but considering their standards internationally, it's something to work on)

  • 2/5 asad j. 1 year ago on Google
    I specified my chicken pieces but still they took the wrong pieces, i took my child to the play area and it was very dirty I had to take my kid away from that area.. apart from the play area the second floor was dirty. Overall food was good, washrooms were a little dirty. Need improvement in cleaning 🧹

  • 5/5 Shannon F. 1 year ago on Google
    Gives the feeling of being in a big city. Upstairs is a loft setting which feels very modern and fresh. Food was on point, as it was the late lunch timing and the crowd was good but not too big. Overall a good place to hang out and enjoy ur food.

  • 5/5 Awais B. 3 years ago on Google
    Tasty

  • 3/5 Safia Y. 3 years ago on Google
    Good but need more improvement in quantity.

  • 4/5 Ahmad R. 3 years ago on Google
    To much rush

  • 2/5 IMMAD A. 3 years ago on Google
    Not appropriate for visiting. Rely on Food panda.

  • 2/5 laraib t. 3 years ago on Google
    Zingratha was v bad waste of money

  • 5/5 faraz a. 3 years ago on Google
    Finger licking good!

  • 5/5 Kamran J. 3 years ago on Google
    Super

  • 5/5 Rizwan W. 3 years ago on Google
    Nice

  • 5/5 Ali J. 3 years ago on Google
    Coffee 👌

  • 5/5 khan s. 3 years ago on Google
    Nice Place 😊

  • 5/5 Husnain 1. 3 years ago on Google
    (Translated by Google) Ma tu job k liya gya tha .... ghnta avie bhta k rkha 😠😠 (Original) Ma tu job k liya gya tha ....ghnta avie bhta k rkha 😠😠

  • 3/5 nadeem a. 3 years ago on Google
    Rice were hard.

  • 5/5 Awais T. 3 years ago on Google
    I love KFC

  • 4/5 Rizwan S. 3 years ago on Google
    Tastes similar to other KFCs. Staff is courteous and sometimes delivers order in the car

  • 4/5 Muhammad M. 3 years ago on Google
    Had a good fresh food on my last visit.

  • 5/5 Sameer K. 3 years ago on Google
    The latest deal of 3 zingers woth meal is amazing

  • 1/5 jawad k. 3 years ago on Google
    went twice , on sunday & weekday. the experience was the same; they are shouting & quarlling with customers most of the time because every order takes more than 20 MINUTES and even after that the food delivered is COLD/UNDERCOOKED/OVERCOOKED/WITHOUT SALT overall a disappointment. close the shop or change the management.

  • 2/5 Habib H. 3 years ago on Google
    Poor service. Takes 15 minutes for every order which is against the concept of fast food.no more a fast food

  • 5/5 Rauof 5. 3 years ago on Google
    Very nice 👍 good meals nice

  • 2/5 Hamza S. 3 years ago on Google
    Poor quality

  • 3/5 Rida N. 3 years ago on Google
    good

  • 4/5 Abdul M. 3 years ago on Google
    Service is slow

  • 4/5 Samad H. 3 years ago on Google
    Best Affordable

  • 2/5 Muhammad U. 3 years ago on Google
    pathetic service. they actually forgot our orders and we had to wait like forever to get the order. we sat in the car for so long and later found out they forgot to cook it moreover it was over spicy no reason why. i used to go on different kfc restraunt but this is by far the worst experience i ever had.

  • 5/5 Easiest Life VLOG & c. 3 years ago on Google
    Wow... Amazing

  • 5/5 Danish K. 3 years ago on Google
    Fantastic Food

  • 3/5 Mudassir S. 3 years ago on Google
    took me 40 minutes for a takeaway order.

  • 5/5 Hassan Zubair A. 3 years ago on Google
    Too long for order

  • 5/5 Halima S. 3 years ago on Google
    Lovely place

  • 4/5 Tech S. 2 years ago on Google
    KFC was founded by Colonel Harland Sanders, an entrepreneur who began selling fried chicken from his roadside restaurant in Corbin, Kentucky during the Great Depression. Sanders identified the potential of the restaurant franchising concept and the first "Kentucky Fried Chicken" franchise opened in Utah in 1952. KFC popularized chicken in the fast-food industry, diversifying the market by challenging the established dominance of the hamburger. By branding himself as "Colonel Sanders", Harland became a prominent figure of American cultural history and his image remains widely used in KFC advertising to this day.

  • 5/5 khurram k. 3 years ago on Google
    Currently best KFC serving in term of taste .

  • 1/5 HAJI A. 3 years ago on Google
    Most faarigh chicken bucket ever. No masala inside the chicken pieces. And it was tasteless. Very bad experience with this Y block kfc.

  • 4/5 Syed Awais Ali K. 3 years ago on Google
    Good place

  • 3/5 Ahmad A. 3 years ago on Google
    Their standard is getting better

  • 1/5 Talha bin A. 3 years ago on Google
    Poor service. Recurring issue with the employees at this branch.

  • 1/5 3D G. 3 years ago on Google
    Bad

  • 2/5 Muhammad Azam A. 3 years ago on Google
    Slow service..

  • 3/5 Road K. 3 years ago on Google
    Slow services


Call +92 42 111 532 532 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Paid parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ No-contact delivery

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