Easy access, organized space but felt congested, ambience is okay. One attraction is food being served by robot. I joined my group and no staff reached me. I had to ask for everything. We ordered few items and but nothing was special. The taste was regular you find every where. The taste of Mo:Mo was worst for me - too salty, and the taste was same for others different variations. Don’t ask Mo:Mo here. Pizza, Carbonara Pasta, Nuggets are okay, not the great one. Because of price and taste, no recommendations at all.

Today, me and my other half went for a dinner date at naulo. They were having sushi fest where for rs.599 you get unlimited chicken and veg sushi, and for rs. 1599 you get unlimited salmon chicken and veg sushi. We both took the rs. 599 and 1599 one. Here is my feed back: 1) the rice was under cooked. 2) service was super slow. (We had to WAIT FOR 2.5 HOURS to get our food). 3) it was barely unlimited cuz we just got 2 servings. 4) once we got annoyed and asked for the bill, our food magically appeared. 5) the food that we got, we both were still hungry after dinner here. 6) the staff just worked when the owner was there. Once he left, the kitchen staff came on the floor and was drinking and eating (I have never seen this culture in any resturants or hotels) 7) the guy sitting at front desk was super rude. My feed back: 1) If you are promoting something, don't false advertise (dont SCAM people like that). Make sure you do what promised. (If it's unlimited them feed the customer unlimited food). If the customer is waiting for food then you are losing money cuz they will occupy your resturants table. 2) The staff should have prepared for dinner rush before it started. 3) The resturant needs manager. (That's why staffs were miss guided) 4) there was only one lady who actually was carrying the whole resturant (meaning she did most of he work). If possible make her the manager of the resturant. 5) the sushi station should be for customers to see and sit, not the resturant staff (photo attached) Over all: This is my second time going to naulo (first time was at sanepa and today at durbar margh). I undeestand its a competitive business but as a customer, we felt like we got cheated or scamrd. At total we spent about rs. 2600. For that amount, we would have gotten better food and service at sushi time, koto or kotesu (we sort of regretted not going there). Both me and my partner did not enjoy our time there so we won't be going there for some time. I hope the upper management sees this and make some improvements.

We went there winning a giveaway. The food was not good. Didn't order anything else apart from the pre-defined food so would give them an extra star as the benefit of doubt. The waiters seemed aloof and disinterested. The robots, the ambience and digital ordering look futuristic but that's all the good I can think of.

The food was bad, the ambience was grim, the service was poor, and even the robot was not working properly. I can't find anything good to speak about this place. We took our 4-year-old kid so that she could experience a robot serving food. However, the robot was not working, and they took 15 mins to repair it. We requested the staff to just give us the food, but they were adamant and embarrassed at the same time. By the time the robot came to serve the food, our burger was already cold. Shame on them.

Located at the heart of Durbar Marg, this place provides a wide variety of Asian food. Awesome for a small gathering or dates. The service was good. Since I was the only one in the restaurant, the service was on point. I ordered the prawn and asked them to put in less oil, and they got it just right. The grill chicken was really tasty and the tofu was filled with spices. Such a good blend of the Asian cuisine.

Service by autobots are impressive and quite a new in the town. You have to order food from the menu screen on the table. Services was unexpectedly fast as tea and all other main course comes together in no time. You need to pick the food from the bot quickly otherwise it will rush back to serve other customers. I would suggest to keep the ambience more brighter as I see most of the customers are kids and they are not interested in bar like dark ambience. Overall my experience was good and food was delicious too.

Sushi was good. Loved the chicken and salmon sea food sushi, but had to wait for a very long time to get served. They could improve their customer service though.

Best place to dine_in and experience was really good food was delicious..and best place for having sushi.. lovers 🍣

Loved the robotic service fresh amazing seafood platters, amazing dim sums and whole experience I had at Naulo. Robotic made in Nepal robots were simply awesome! Loved the entire experience.

I was there with my family last month for a Saturday brunch. Have to admit I was not disappointed with their food and service. Auto-bot serving the foods was the real highlight along with the variety of delightful Sushi, prawns and platter of dumplings. With a little help from a quite friendly and well-informed staff (forgot to ask his name) I enjoyed placing my orders from the digital menu of foods on your respective tables. The orders were surprisingly prompt considering the quantity in the platter. My 5-yr-old child was delirious to witness the Robots in action. A big thumbs-up from my side.

Food was good but EXTREMELY disappointed with the quality of delivery!! Packaging very poor; flimsy boxes and the sushi was all squished together. Needs improvement!!

The kids liked it due to the robot and gaming screen on the table. Service was good. However the food is pretty average. They have stuffed everything in the menu, Chinese, Japanese, Indian, continental.... Pizza was ok, burger was below average and Biryani was not good at all.

Good things:The food was really goodddd and the staffs were really nice n kind. Bad things:Waited one hour for just one plate of chicken sushi. And when we ordered some drinks meanwhile they mentioned their machine was broken or something. The food and staffs were really great but I had to waste at least 2 hours for food.

Had a great experience at the world of Naulo amazing menu offering multi cuisines pan asian, Italian, Indian, Nepalese must say best sushi in town, amazing prawn tempura, cheese balls and Dimsum platter for starters. Indian food was great for main course dal, paneer curry great juices! The hospitality was great from the team. Will definitely visit again!

This place is great! Atmosphere is chill and cool but the staff is also really friendly. They know what they are doing and what they are talking about and you can tell making the customers happy is their main priority❤️ Food is too much diecious and classics and for their prices it’s 100% worth it. Love to visit again

Great food, great technology. Take yourself and your kids here. Kids will enjoy this place while robots will serve you food. Moderately priced. Good service.

I loved their dumplings. They have an awesome ambience with great seating. I personally loved the place and food.

Loved their pizza and burger. Worth the price!

There is not much to complain. The food is great, along with the service. The place is quite cozy too , and you get served by a robot , which can be fun for the first time ( but it feels normal from the second visit ) But it's a great place , with quality food and great service.

New concept to have a robot serve you. I was quite amused by it. Their prawn dimsums are quite good. Really enjoyed 5 of the pieces. Not a fan of the Naulo Lava, although it was a recommended item,wasn't something I enjoyed. Good ambience, good place for family and friends. We were not able to view the pictures of menu items from the digital menu on the table. We could see the names but there were no discriptions. The staff did come and guide us to order via a tablet. But this too was so tedious as has to ask the staff what meat they served for each item. Overall besides the digital menu, it was good experience. Price is above normal, but it is a unique place so worth it. 😅