BusSewa.com image

BusSewa.com

Bus ticket agency Bus company

👍👍 The Bus Sewa proved to be a user-friendly platform, allowing me to easily navigate through their various services and find the ideal bus rental option for us. The online booking process was simple and straightforward, saving us valuable time and effort. People often mention service, ticket, seat, booking, experience, online, comfortable, tickets, travel, customer,


Address

Surya Bikram Marg, Kathmandu 44600, Nepal

Website

bussewa.com

Contact

+977 1-5970798

Rating on Google Maps

4.10 (271 reviews)

Open on Google Maps

Featured Reviews


Frequently mentioned in reviews: service (37) ticket (27) seat (19) booking (17) experience (17) online (16) comfortable (16) tickets (15) travel (13) customer (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bishal A. 1 year ago on Google
    Booking tickets are easy .Must try for booking online tickets
    2 people found this review helpful 👍

  • 5/5 PRAFUL 1 year ago on Google
    Thankyou bus sewa, the travel ticket purchase was really easy and had a comfortable experience booking bus ticket for my travel. Would definitely use this service in future as well. It would be even more better if you had picture of every buses that one will be traveling.
    2 people found this review helpful 👍

  • 5/5 Preety N. 10 months ago on Google
    The Bus Sewa proved to be a user-friendly platform, allowing me to easily navigate through their various services and find the ideal bus rental option for us. The online booking process was simple and straightforward, saving us valuable time and effort.
    2 people found this review helpful 👍

  • 1/5 Kashi Nath G. 1 year ago on Google
    Purchased a two tickets of Sanjog Travels from Bussewa for Kathmandu to Pokhara for today (2079/01/24). But the ticket of same seat (B9 B10) was sold to other passengers from counter. That's why we have to be seated in the last seat. Not a reliable service. Trust issue. If u can't handle online service please don't go for it.
    2 people found this review helpful 👍

  • 5/5 Abhishek S. 1 year ago on Google
    The app works fine and easy to use No need to worry When I booked my ticket ,it was so easy and convenient , helpful for booking online ticket!! I am so glad and satisfied with the service which I got and the bus was comfortable and wel maintained with proper facilities.The driver and the co- driver was cooperative
    2 people found this review helpful 👍

  • 1/5 Sushil Khati C. 11 months ago on Google
    The worst bus ticket service in Nepal !! There is no guarantee of your seat number on the bus; the actual seat number you get is an available remaining seat number on the bus. I have booked a ticket through Bussewa multiple times but have not gotten a reserved seat on the bus as of now. Please directly call to the bus owner/driver and don't reserve through the BusSewa.
    2 people found this review helpful 👍

  • 5/5 Ujjwal K. 1 year ago on Google
    It’s a great traveling bus with a great experience and best hospitality .
    2 people found this review helpful 👍

  • 1/5 Ganesh P. 5 months ago on Google
    I booked the seat for AC delux from Pokhara to bhairahawa worth 1200 NRS per person comfortable seater AC bus but the bus was 3rd class, so never ever trust the online service.
    1 person found this review helpful 👍

  • 1/5 Araju B. 5 months ago on Google
    My parents had the worst experience. Had booked tickets to Butwal with one of their partners Baba Adventure. The bus was listed as full ac deluxe with thigh rests and so on. So booked thinking that my parents would travel in comfort. The bus that arrived was old with very uncomfortable seats and no AC whatsoever. The bussewa CS closes after 8 pm so noone to contact to. This is ridiculous because we paid the full amount of 1250 per person for full AC deluxe. This is cheating to the customers on Tihar rush and this is the second time that has occurred. Bussewa if cannot assure of their vehicles booked should not take bookings in first place. Worse worse worse never ever booking from bussewa again. The bus no is 1468, travel date 13.11.23.
    1 person found this review helpful 👍

  • 1/5 Amrit S. 1 year ago on Google
    VERY bad management. I didn't get the booked seat.They didn't contact about the departure time and the bus was also changed.Feel so bad .
    1 person found this review helpful 👍

  • 5/5 Ravi Kumar S. 4 months ago on Google
    Thank you for your wonderful service. I have experience first time in the new field which is more comfortable and reliable to book tickets from home. The price is also affordable and service quality is just wow. Thank you for providing online service to us.
    1 person found this review helpful 👍

  • 1/5 Saroj A. 4 years ago on Google
    I purchased a ticket of LOTUS ADVENTURE from Bussewa for KTM to pkr for kartik 9. But the ticket of same seat was sold to 3 people 2 from online and 1 from counter. Not a reliable service. Trust issue. If u can't handle online service please don't go for it.
    1 person found this review helpful 👍

  • 5/5 Aryan A. 4 months ago on Google
    BusSewa provides excellent customer service! The team not only shared my boarding time but also added a personal touch, wishing me a happy and safe journey. They offer to call in case of issues is reassuring. They cover major cities in Nepal and some in India, making it a go-to online bus ticketing platform. Highly recommended for a smooth and enjoyable travel experience!
    1 person found this review helpful 👍

  • 1/5 Kaliyah B. 1 year ago on Google
    This is the worst bus service "Dhaulagiri Yatayat" I've ever experienced, and I strongly recommend avoiding it. The driver and staff were extremely rude and irresponsible. Despite having a valid ticket for a specific seat, they forcefully moved me to the back seat and even threatened to drop me off the bus if I dared to raise a complaint with anyone. I felt extremely unsafe and uneasy due to the rude and aggressive behavior of the driver and staff on this bus no. DH 1 KHA 590 (A/C Hiace) on the date of 2079-Chaitra-19 9:40AM. I somehow managed to escape and I hope that others will be spared the negative experience that I had and can find a safer and more pleasant means of travel.
    1 person found this review helpful 👍

  • 1/5 fnb k. 8 months ago on Google
    Horrible customer service experience If you need cancellation , they will humiliate you in the begging .. saying lyang lyang garna phone gareko bhanera … And at the end ask you 50% for cancellation .. I called them right after 5 min of booking and need to face the humiliation . Payment was done by esewa 9851144..22
    1 person found this review helpful 👍

  • 5/5 Saksham B. 1 year ago on Google
    It was amazing experience while travelling and it is always a amazing experience given by bus sewa.
    1 person found this review helpful 👍

  • 5/5 saroj c. 1 year ago on Google
    Nice comfy foldable seats with water and blanket. Polite staff. Wifi, ac and washroom facility available. I enjoyed my travel with grey hound.
    1 person found this review helpful 👍

  • 5/5 Civil E. 6 years ago on Google
    Easy service, hope they activate payment directly from bank rather than only esewa
    1 person found this review helpful 👍

  • 4/5 Soniya S. 1 year ago on Google
    Had a nice experience with Bussewa ,reasonable price ,comfortable seats . 🙂🙂
    1 person found this review helpful 👍

  • 5/5 Reliable intl T. 3 months ago on Google New
    Bussewa is the most popular and secured platform in Nepal who provides various of bus tickets for long/short distance with Day/Night services for Nepalese and Foreign from different location. where you can choose vehicle type as per your required.
    1 person found this review helpful 👍

  • 4/5 Bhushan G. 1 year ago on Google
    Bus sewa provides us convenient and efficient platform to travel in various parts of the places of nepal. It is very simple and easiest way to travel and in my experience the buses provided was also clean .The seats were very comfortable and especially it provides the facilities which it states to provide.

  • 5/5 Rajesh S. 1 year ago on Google
    I recently used RAINBOW safari for a trip from Kathmandu to Chitwan and I must say, I was very impressed with their service. The bus was clean and comfortable, with plenty of legroom and reclining seats. The air conditioning was just right and the ride was smooth and quiet. The customer service representatives at the ticket counter were also helpful and efficient, making the ticketing process quick and easy. Overall, I highly recommend RAINBOW SAFARI for anyone looking for a comfortable and reliable mode of transportation. Their attention to detail and commitment to customer satisfaction is truly commendable.

  • 5/5 Dipson B. 1 year ago on Google
    It was a great experience, the price was good, and i got the comfortable seat too. This may be the best way to reach your destination ☺☺

  • 1/5 Reena Khadka D. 1 year ago on Google
    Worst service. Bought ticket of shakira deluxe for 1600 and got bhagya shree deluxe. All the customer had bought ticket for not more than 1100 from counter. Bought ticket for frontal seat, got last seat. Worst customer service, they were rude. #FraudBussewa

  • 5/5 Nirab G. 1 year ago on Google
    I booked through e sewa. As its air bus, I didn't feel the bump despite the potholes on road. I was asleep most of the time throughout the journey. Overall i recommend this bus service.

  • 5/5 rohit c. 1 year ago on Google
    It was my first experience through online booking and the bus was really comfortable seats ,neat and clean with water and blanket. I really enjoyed my journey😊.

  • 4/5 kiran n. 1 year ago on Google
    Booking of ticket was very easy. Looks like you have a wide range of vehicles which is very useful even for future. I have two suggestions to you though: 1. Please liaise with only those vehicles which are kept in good condition. Yesterday, I was traveling from Kathmandu to Pokhara. The tire had some problem. They had to change it on the way and it took more than two hours. Drivers and staff were very helpful and driving was very safe though I wish they had regular maintenance of the vehicle. 2. I boarded from the BusSewa office at Dhunge Adda at Kalanki. I liked the way they have waiting area for the passengers, It is very cozy and much better than waiting on the road side. But it could have been better if there was air conditioner. I was literally shivering inside as it was very cold. Thank you for your wonderful service. Keep it going

  • 4/5 Subash B. 1 year ago on Google
    I found it a little different from other buses, the behavior of the staff in this bus was also good. The food was stopping me from having lunch but the place to eat was not that good. Everything else was fine. Thanks to greenline for a pleasant trip.

  • 4/5 Gitu G. 10 months ago on Google
    I recently used the bus service from pokhara to kathamandu . The air conditioning was good . Though the road condition from pokhara to mulgin is not good .but bus seat was quite comfortable . Communication from the staffs was also nice . Overall I had nice trip .thank you 'world touch ' travel and and bus sewa for easy access and nice service .

  • 5/5 Madan 11 months ago on Google
    Great to find a trip from pokhara to Kathmandu. Happy, friendly, safe driver. Pretty smooth ride. Good stop at a services in the countryside - plenty of time for toiles, coffeeshop and rest. I really appreciated that the bus was super clean and well maintained. Driver was also safe and on time.

  • 1/5 santosh t. 1 year ago on Google
    Seven Star Ac Suspension Bus Booked from KTM(Yesterday 8:30PM)to Bhairahawa Dropped all passenger at manigram at 9:30AM Very late then other Buses and also didnt reached the destination. How will you take action?

  • 1/5 Adishree B. 11 months ago on Google
    Never going to book a ticket again from bussewa. Worst customer service. Booked ticket from bus sewa but the counter booked the same ticket for another client. The bus sewa didn't receive my call for an hour. Had to take the last seat. Has happened to me twice. This is unacceptable. The buses are mostly in the morning but bus sewa doesn't pick your phone if there is any problem.

  • 5/5 Kishor T. 9 months ago on Google
    It has been easy for me to choose the best and most comfortable seats available for my travel without any hassle in a short period of time.

  • 5/5 Kishor M. 4 months ago on Google
    Bussewa has proven to be a convenient and reliable platform for booking bus tickets in Nepal. The user-friendly interface makes it easy to browse through various bus options, routes, and schedules. One of the standout features is the ability to choose from a range of bus operators, allowing users to select services that best suit their preferences and budget. The booking process on Bussewa is generally seamless, with secure payment options and instant confirmation of reservations. The platform provides essential information such as bus types, amenities, and ticket prices, helping users make informed decisions. Customer service is another area where Bussewa excels. The support team is responsive and assists users with any queries or issues promptly. This commitment to customer satisfaction adds to the overall positive experience of using the platform. However, as with any service, there might be occasional hiccups, such as changes in schedules or unexpected disruptions. Users have reported mixed experiences with the punctuality of some bus services, so it's advisable to check for real-time updates and reviews for specific routes. In conclusion, Bussewa stands out as a go-to platform for booking bus tickets in Nepal, offering convenience, a variety of choices, and reliable customer support. Keep in mind that individual experiences may vary, and it's always a good idea to check for the latest reviews and updates before making any reservations.

  • 5/5 Bikash T. 3 months ago on Google New
    I recently used the Bus Sewa app and found it incredibly user-friendly. The booking process was seamless, and the app provided real-time updates on the bus location. The variety of bus options and routes offered great flexibility. Overall, a reliable and efficient app for hassle-free bus bookings.

  • 5/5 Khim M. 3 months ago on Google New
    Bus Sewa provides excellent service with comfortable and well-maintained buses. Their punctuality and professional staff ensure a smooth and enjoyable travel experience. Highly recommended for a reliable and hassle-free journey.

  • 5/5 Pudasaini M. 3 months ago on Google New
    Booking bus tickets was a breeze with this service! Super easy, great customer support, and the travel itself was excellent. No complaints – highly recommend for stress-free journeys!

  • 5/5 Siddharth S. 3 months ago on Google New
    BusSewa provides excellent customer service! The team not only shared my boarding time but also added a personal touch, wishing me a happy and safe journey.

  • 5/5 Shreeya T. 3 months ago on Google New
    It was a very comfortable ride. The customer service was also very nice. The staffs ensured I reached to my destination safely. I highly recommend this service to all.

  • 5/5 Basanta Kumar D. 5 years ago on Google
    You guys are doing an awesome job by digitizing bus ticketing in Nepal. The only thing lacking is: payment through Khalti Digital Wallet.

  • 4/5 Ashok P. 4 years ago on Google
    Reliable service provider

  • 2/5 basanta g. 4 years ago on Google
    Not good buses

  • 5/5 Mukesh S. 5 years ago on Google
    Good for online tickets 🎟

  • 1/5 Saugat K. 7 years ago on Google
    You are better off buying the old way. They will make you wait for hours at the bus station. They dont give a sh.. About their customers. I had to wait 4 hours at dusty and polluted kalanki. Never again.

  • 3/5 Saurav K. 5 years ago on Google
    Stops at a very low quality place for food. No AC, the bus gets pretty hot. The fans on the sides are close useless

  • 5/5 Sabin B. 5 years ago on Google
    Online booking of bus ticket is available in bussewa

  • 5/5 NB V. 5 years ago on Google
    thanks for ths

  • 4/5 Dipesh K. 5 years ago on Google
    My

  • 4/5 anoj b. 3 years ago on Google
    Traveling is good and comfortable.

  • 1/5 Online S. 3 years ago on Google
    iam not happy for your service

  • 5/5 saroj k. 4 years ago on Google
    I have traveled to Biratnagar many times issuing ticket from BusSewa. I feel very convenient and easy to book my tickets. They have excellent customer service and buses are good too.

  • 5/5 Abdul Mobin A. 4 years ago on Google
    super convenient and easy to use. Always found the best deals whenever i need to hit the road.

  • 5/5 Sarif T. 4 years ago on Google
    Excellent Service. Best for the price paid. Satisfactory journey with great experience.

  • 5/5 zuckerberg j. 5 years ago on Google
    Easy to get ticket no need to go to bus counter

  • 5/5 Misson G. 1 year ago on Google
    Good bus service Pokhara - Kathmandu. Air conditioned bus available with comfortable seats, lunch at peaceful location is included in the price. Departure and arrival points are in city centres (both Kathmandu and Pokhara), it's easier to get there than going to bus parks.

  • 1/5 Anish R. 5 years ago on Google
    (Translated by Google) thikai (Original) thikai

  • 5/5 Kamal Prasad G. 5 years ago on Google
    Credible

  • 5/5 Himal P. 6 years ago on Google
    Online booking can be done

  • 1/5 lok pratap s. 2 years ago on Google
    I took online ticket through esewa, ac air bus to dang from Kathmandu. And when i took bus from kalanki, it was deluxe bus and when I asked about not good of bus not being what it was said, they said they will return additional paisa of ac bus .. what a shameful bloody pathetic.. Doesn't have credibility and assurance.

  • 4/5 Yuvraj T. 1 year ago on Google
    Nice initiative in Nepal by providing most of the inter-city bus ticketing solutions but still needs some improvement in accuracy of ticket availability and digitization.

  • 1/5 Geeta S. 1 year ago on Google
    I booked using busSewa they charge more and bus shown during booking and the actual bus which we board is totally different.(from pokhara Delhi) wrost experience.

  • 5/5 Deepak T. 1 year ago on Google
    I purchased ticket from your platform from ktm - surkhet... the service was reliable....

  • 5/5 Khil S. 1 year ago on Google
    East part tourism area of Nepali

  • 4/5 Sandip P. 2 years ago on Google
    BusSewa – Nepal’s first online realtime bus ticket booking platform powered by Diyalo Technologies Pvt. Ltd. BusSewa came into existence with a vision of innovating business processes of Travel Operators in Nepal to provide quality service to road passengers. BusSewa ensures the tickets booking accessible to passengers at transparent prices with zero booking charges. Passengers can get the most accurate real time data of bus seat availability from among the list of operators. Why BusSewa BusSewa provides the online realtime bus tickets buying platform in Nepal. Superior technology provided. A 24x7 call center to answer and address all queries. BUSSEWA ENABLES YOU TO Find the seats of your choice. Book your bus tickets online. Make the payment of tickets online. Choose bus seats from many bus operators. Choose bus seats based on boarding points, amenities and bus type. Compare the ticket price of many bus operators.

  • 1/5 Shova t. 1 year ago on Google
    Seven Star Ac Suspension Bus Booked from KTM(Yesterday 8:30PM)to Bhairahawa Dropped all passenger at manigram at 9:30AM Very late then other Buses and also didnt reached the destination. How will you take action?

  • 5/5 Be-yourself B. 1 year ago on Google
    TAG: 2.11.7(22091294) ROOT: false ABI: armeabi-v7a MODEL: SM-A107F SDK: 30 RELEASE: 11 ---StackTrace--- java.io.IOException: Unable to create directory /data/user/0/com.gameloft.android.ANMP.GloftA8HM/databases at l.ۚۚ۟.ۨۖ(U17M:606) at l.ۛۧۢ.run(OAU4:192) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:462) at java.util.concurrent.FutureTask.run(FutureTask.java:266) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1167) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:641) at java.lang.Thread.run(Thread.java:923)

  • 1/5 Faisal S. 1 year ago on Google
    Saleena express was the worst bus ever I have travelled by! They took the full money but gave me a disgusting cabin HALF seat! Everyone's seating was all over the place and overcrowded as they took the bookings more than the available seats!

  • 1/5 Nabin K. 5 years ago on Google
    !SPAM! I think 5/5 ratings are from the owners only. They charged more money, and I didn't get the seat number that I had paid for. Will never use and never suggest to any friends and families. You guys have failed.


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