Bhat-Bhateni Store Balaju image

Bhat-Bhateni Store Balaju

Supermarket

One of the Most Revieweds in Kathmandu


Address

Ring Rd, Kathmandu 44600, Nepal

Website

www.bbsm.com.np

Contact

+977 1-4355159

Rating on Google Maps

3.90 (9.9K reviews)

Open on Google Maps

Working Hours

  • Saturday: 7 am to 8:30 pm
  • Sunday: 7 am to 9 pm
  • Monday: 7 am to 9 pm
  • Tuesday: 7 am to 9 pm
  • Wednesday: 7 am to 9 pm
  • Thursday: 7 am to 9 pm
  • Friday: 7 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: shopping (22) items (17) good (16) find (16) products (13) price (13) Bhatbhateni (11) service (11) goods (11) staff (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Alina S. 2 years ago on Google
    Dear Bhatbhateni Owner, First change all your staff because they lack customer service and work ethics. They are either busy gossiping about their personal life or scrolling through their phone. I was told Bhatbhateni is one of the good shopping centre for groceries and other goods. All the goods are overpriced , I am not sure if this establishment is just trying to be rich or actually being in service of others. I can't even walk on the section aisle without products that's on the floor hitting my legs. First, hire qualified staff who has good experience on customer service and second try to manage the product on the floor, they should be on the rack not on the floor. I was amazed how some staff member answered "I don't know" when I asked about certain products whereabouts. They should be in work uniform not in whatever they want to wear. Some of the staff were really rude and lacked warm friendly attitude.
    9 people found this review helpful 👍

  • 4/5 jagannath k. 2 years ago on Google
    Bhatbhateni is one of the leading super markets in Nepal. The Bhatbhateni supermarket of Naxal is the first of its type. The different stories with different stuff makes it easier for the consumer to find their products. Sometimes some of the items are found in wholesale price but some of the products and their prices varies but often food products are found here. The recently made parking house has made it easier for the consumers with vehicles
    2 people found this review helpful 👍

  • 4/5 khagendra Prasad B. 1 year ago on Google
    It is the oldest and biggest Bhat Bhateni Super Market (BBSM). In Nepal BBSM is Synonyms of super market store. The name Bhat Bhateni is taken from the nearby deities of Bhat Bhateni Temple. The BBSM is the leading supermarket chain of Nepal. It has large varieties of goods for daily uses under a roof including groceries, garments, cosmetics, furniture, electricals & electronics. It has a wide range of goods from economic one to costliest. BBSMs are Easy way for shopping in kathmandu.
    2 people found this review helpful 👍

  • 4/5 Time T. 3 years ago on Google
    For me this Bhat bhateni is good. As you can find anything you want to buy. I have gone there for shopping some clothing and food stuff in pandemic but able to find anything i want easily. I recommend you to do shopping there and you will not regret.
    2 people found this review helpful 👍

  • 3/5 Stephen S. 4 years ago on Google
    Had a bad experience when i bought fruits from them. Rotten kiwis and grapes. Couldn't eat the kiwis and more than half of the grapes. They should not sell rotten goods
    2 people found this review helpful 👍

  • 4/5 Savib 6 months ago on Google
    One stop solution to many small to bigger need of ours. But keep in mind you are pay way higher price for convenience. Recommend to haggle in local store to save money. If not enjoy your lavish life.
    2 people found this review helpful 👍

  • 4/5 Aashutosh 3 months ago on Google New
    Bhatbhateni Supermarket is well-regarded for its extensive product range, providing customers with a wide variety of grocery items, household goods, and more. The store's layout is organized, making it easy for shoppers to navigate. However, some customers have noted that prices can be relatively high compared to other options. Overall, Bhatbhateni Supermarket offers a convenient and diverse shopping experience, though it may not be the most budget-friendly choice for everyone.
    2 people found this review helpful 👍

  • 4/5 ramu s. 1 year ago on Google
    Its a very good place to get all stuff without running all over the city. Parking was so convenience. Accessible entrance and parking. very well managed and staffs are need to be trained in terms of support and facilitatation. Recommend everyone this place for happy shopping.
    1 person found this review helpful 👍

  • 3/5 Bibhor B. 1 year ago on Google
    Largest supermarket chain of Nepal. Customer service needs to be improved massively. Talking about the items, you will get almost anything you want here. But if it's grocery items, do check the expiry date. Parking available. Escalator available only to go upstairs. You need to use stairs for coming down.
    1 person found this review helpful 👍

  • 5/5 cyrille b. 1 year ago on Google
    A super market on several levels. You can find everything and more. From dry food to fresh food and frozen food. But the house is not left. Clothing, electrical accessories and everything for the house. Be careful not to get lost! New at the ground floor:. Connected device on sale such as laptop and tablet
    1 person found this review helpful 👍

  • 4/5 Sangin B. 1 year ago on Google
    Overall its a place where you can find everything. The prices are okay. The availability of what you are looking for is fantastic. The goods are mostly good to average quality, no poor quality products most of the time. However this place can get really busy during weekends, so its better to be there on a off peak hour. Also the grocery floor is very congested and can sometime feel like less spacious shopping experience.
    1 person found this review helpful 👍

  • 3/5 Daniel S. 9 months ago on Google
    Crowded isles and no fresh meat very limited in vegetable selections.
    1 person found this review helpful 👍

  • 5/5 Bhagrathi M. 3 years ago on Google
    Bhatbhateni Supermarket Of Balaju, Kathmandu is More Attractive than other places.In Bhatbhateni Superstore, you can easily send/receive money. There is beautiful and peaceful environment. Every manager kept good relation with customers.
    1 person found this review helpful 👍

  • 3/5 Aleksejs I. 11 months ago on Google
    A clean but not very spacious store. I found the choice to be surprisingly limited. It's also in a rundown neighborhood by a highway, which makes the walk to the store unpleasant.
    1 person found this review helpful 👍

  • 3/5 Traveller N. 1 year ago on Google
    Parking is limited otherwise fine.

  • 2/5 Czna M. 1 year ago on Google
    All is good..just the behavior of some staff is just yuck..i went to clothes department and the time was soon to be closed but one of the ladies standing in the reception said "Why aren't they leaving" and others staffs laughed in this matter..obviously i heard it too but i am not like them to react and just went..i now quit...i am not going anymore...

  • 3/5 Sangita N. 1 year ago on Google
    This is near Balaju Chowk the balaju branch of bhatbahteni. There is not enough collection of goods and more than other Branch of Bhatbahteni

  • 4/5 World Travel N. 1 year ago on Google
    Good shopping centre in Balaju - Kathmandu- Nepal. I was there to exchange, and the manager did excellent customer care .

  • 3/5 Aneel K. 1 year ago on Google
    A variety of things under one roof and reasonably priced are good things. Bad things; the list goes very long , terrible staffs, not willing to help customers, even if they do, they do with sour face. Management also doesn't care about as long as people are coming and spending money.

  • 4/5 bikash p. 1 year ago on Google
    Name of this store is enough for the people of Kathmandu. You can find all your needed things in here. I usually go to this store because they have a lot of variety and options. Staff are also friendly, helpful and knowledgeable. They are eager to help you. If you have any questions they are there. But mainly at evening time you have to wait for a quiet bit long time in queue for payment at the grocery section. But in afternoon and morning they are not crowded. It’s easy to search what you want. Regarding price , some items have a low price and some have a high price in comparison with others market. You have to aware of the price of the market. That’s all !! Just enjoy your shopping..

  • 4/5 Kaushal K. 1 year ago on Google
    Bhatbhateni superstore, the first of its kind and the proper bhatbhateni market at the place named bhatbhateni just besides the temple bhatbhateni, houses all the products ranging from A to Z.

  • 4/5 Aruna K. 1 year ago on Google
    It's convenient for people around that area. It is normally busy after 3 pm. I am Satisfied that they have managed things in better way under one roof. Pepe pizza in the side along with KFC serves food under its pheriphery. No worries for parking.

  • 4/5 Ram Krishna P. 1 year ago on Google
    Good place for shopping but items are not so good....

  • 4/5 Masayo N. 1 year ago on Google
    The grocery store on the first floor has a great selection. It's not cheap, but it's convenient because you can buy souvenirs. There are no free bags, so you must bring your own shopping bag.

  • 2/5 Aster M. 1 year ago on Google
    The only thing good is product available. Coming with so many years of service, have failed to reduce price in Grocery product. Going only for getting many items in single roof. For price there are many stores that provides less than retail price printed. The apparel section has huge price difference than local market and very expensive. I have switched to online platform Daraz for competitive price and service, even for Grocery item. Do not visit in festivals because shopping time would be 30 min, payment time would be 40 min with long queues.

  • 4/5 Rajendra S. 2 years ago on Google
    Located at densley pooulated area of anamanagar but lacks underground parkings.Parking space is very small & store itself is smaller than other Bhatbhateni stores. Enen then it has huge collections of groveries, clothe, shoes, electronics etc under one roof.It has a small resturant on uppermost floor.

  • 5/5 milinda h. 1 year ago on Google
    This is great place to shopping👗🧦👘👔🧣 gathering 👨‍👦🕴️🕴️🏍️👭👬👫and also the food lovers🍕🍟️🍔🧀🍖🥪. Very cool place in middle of busy Tripureshwor Town. You can take good experience in there

  • 4/5 Baraili_Janak_Official 1 year ago on Google
    You can find as much as you desired or needed in this place. If you want to save time and want everything from same place then this could be your destination.

  • 1/5 Domingo R. 9 months ago on Google
    I bought a Butter and cream cheese over there. The taste of both was so bad that I really could not eat it. Unfortunately the didn‘t take it back. So please be very careful with your choice of products in there.

  • 4/5 YRegal R. 1 year ago on Google
    Under one roof every materials are available

  • 4/5 Bikash K. 9 months ago on Google
    Convenient place. Good price.

  • 4/5 Sudeep K. 1 year ago on Google
    This place is just like any other store of the same chain but less crowded. It is easy to shop here. Good location.

  • 5/5 Mohammad N. 8 months ago on Google
    Best place to visit while traveling 🥰it is the only one super market located in this area with required necessary things you can find here here easily😊there are some place where you can hang out with your friends 😉

  • 4/5 Rawjesh R. 1 year ago on Google
    Prabably the smallest Bhatbhateni outlet yet good enough to fulfill your daily needs. Located right beside dhobi khola corridor.

  • 4/5 Sandeep K. 9 months ago on Google
    Good as always, go without any thoughts

  • 5/5 M. RipoN T. 6 months ago on Google
    Big Super shop All item available here with Cloth,Grocery, Kitchen,Electronic items

  • 4/5 loorixx a. 5 months ago on Google
    This place is great for shopping; it has most items that are difficult to find in the market, and some products are even cheaper than what you'd find there. It's a one-stop solution.

  • 4/5 samiksha s. 2 years ago on Google
    Best shopping centre in Kathmandu, you will get almost everything under one roof. Loved.

  • 3/5 metajan 1 year ago on Google
    Easily accessible destination for all sorts of shopping needs ranging from groceries to electronics. Shopping experience with staff depends on the department and the staff present. Although whenever staff communication was needed, it has not been a pleasant one.

  • 1/5 Ishan P. 2 years ago on Google
    A little bit small and congested. Since it is the first one, there are less items and less space for movement. Billing can take a long time. Sometimes, you can't get to certain shelf because employees are loading stuff. Grocery is in direct contact with the stairs enabling easier contamination.

  • 3/5 Binaya Raj B. 2 years ago on Google
    Similar to any other bhatbatini outlets!

  • 3/5 Amarendra Kr. S. 2 years ago on Google
    It is developing new stations and the lift is a great improvement.

  • 4/5 Raw v. 2 years ago on Google
    Great place. anything is available and effective cost.

  • 3/5 PraGyaShrEe B. 2 years ago on Google
    Not so great place . But nice place for shopping

  • 1/5 giovanna c. 2 years ago on Google
    This is an historical supermarket where it was possible to buy a number of items ,but for unknown reasons the place now is almost always occupied by and tons of empty or full boxes of goods and the staff is too busy ,do not let the customers rich the items they need. No,the staff very often look at the customers as intruders who try to disturb their chatting among the bottles,boxes,tins and packages ,so it is sometimes easier to move to an another place where to buy your groceries.

  • 4/5 Salil Raj A. 3 years ago on Google
    grocery items are good. 4 star for this service They have very less items in clothing. Cloth sales person were rude. So 1 star to clothing department. GOOD Parking space in the heart of Kathmandu

  • 5/5 72 - Wasim Akhtar A. 2 years ago on Google
    Yeah it's a amazing place for. Shopping any product near balaju chowk . Of Kathmandu

  • 1/5 Ashim P. 2 years ago on Google
    Very poor customer service. I bought a pair of shoes, which were extremely uncomfortable when I tried to walk in the streets of Kathmandu. I went to exchange them next day but I was told that they cannot return goods if it’s used even for few minutes. I even spoke to the supervisor, but he didn’t have a clue on what customer satisfaction is. I ended up leaving my shoes there.

  • 4/5 R D. 2 years ago on Google
    As good as it gets... All Bhat Bhateni stores are amply stocked

  • 3/5 amWRit p. 2 years ago on Google
    Less crowded than other outlets. Has enough parking. But very few options and items than other outlets. I go here only if I am sure that the items I want are available.

  • 5/5 Milan M. 2 years ago on Google
    Small compared to naxal bhatbhateni, some of the item werent available as naxal bhatbhateni does. Free parking available.

  • 5/5 Shiva M. 2 years ago on Google
    It's nice place.Same like out of country.if enter the bhatbhateni I can get all type groceries ......etc ...,.

  • 5/5 Tanvir H. 1 year ago on Google
    It's the largest supermarket chain in Nepal I guess. The good thing is they don't provide any bags for reducing environmental pollution. You have to bring it from home or buy it. It's huge and you'll find anything you want.

  • 5/5 Leah T. 1 year ago on Google
    Love this shop we get food and alcohol on ground floor plus cleaning and hygiene products pets foods. Then first floor toys, appliances, make up, perfume so on. Great shop must visit.

  • 4/5 Tribikram B. 1 year ago on Google
    I use here's Food service, pepe pizza. And there was amazing service by waiters. They offer cost effective and delicious foods. Also there's was amazing shopping experience.

  • 2/5 Nirajan M. 1 year ago on Google
    I feel this bhatbhateni is too small. Cant find proper products and lacks variety compared to the bigger bbsm like the one's located in naxal and krishna galli. Still has essentials and is located near my house so it is helpful.

  • 3/5 Sanjiv B. 1 year ago on Google
    You can find everything you need in one place. Good for groceries only.

  • 4/5 Nowa G. 2 years ago on Google
    Easily accessible ,well maintained lockers and helpful staffs mostly all female 🙃 You can get mostly everything from there for shopping and groceries and sometimes extra items 🤣 For considering prices by rating Groceries 4/5 Clothing 2/5 Appliances 3/5 Experience 3/5

  • 1/5 Sushil N. 1 year ago on Google
    I just visit to buy wallet sadely I don't find my interest wallet. Because their is only one model wallet available which I doesn't like. I think variable in modules are sutaubel options .

  • 4/5 Mostafizur R. 1 year ago on Google
    Really I have great experience for shopping ❣️

  • 5/5 Vishakha S. 1 year ago on Google
    Great products with lots of varieties and quality. Helpful staffs. Very clean but toilets needed to be repaired and cleaned timely. Over all best place to shop for.

  • 3/5 Susampada S. 1 year ago on Google
    The store is nice! But the cashiers are always in a hurry to take cash and give our products that they sometimes forget to ask our membership id! Sometimes even when we tell, they don't pay attention and say later on to us go to the customer service department and make your entry for your shopping points and it's so annoying! They are making their customers lose their time and unhappy!

  • 3/5 Ashutosh A (. 1 year ago on Google
    Thia is like Big Bazaar of India. The Naxal outlet has 4 floors. You have to pay for your purchase on each floor before you go to the next one, pretty wierd rule. Prices average, range and quality of goods below average.

  • 4/5 Manav C. 1 year ago on Google
    Nice place for shopping and Having Pizza. Rest Room is not so clean. Overall nice place to visit with family and friends.

  • 2/5 Rajan P. 1 year ago on Google
    I only give 3 star .every very good and easy to find every thing very very easy to find any thing .but I think the price of thing very very high compared to quality. Very very expensive!!!!!!!


Call +977 1-4355159 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible lift
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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