2/5 NH T. 8 months ago on Google
To
begin,
Hotel
is
in
the
heart
of
the
city,
a
renowned
market
called
Thamel.
It
is
their
biggest
tourist
destination.
Place
is
surrounded
by
a
lot
of
good
and
boutique
hotels
and
so
is
Ramada
Encore
by
Wyndham.
The
location
of
the
property
is
good
as
mentioned
its
in
their
main
tourist
spot,
hotel
is
small
and
my
assumption
is
less
than
70
rooms,
2
restaurants,
A
small
gym,
a
tiny
swimming
pool
(
not
more
that
4
people
can
actually
fit
in),
A
spa
and
some
waiting
area.
Being
in
such
a
locality
one
can
understand
that
you
cant
have
a
bigger
or
a
grand
hotel,
although
in
Kathmandu
I
have
stayed
in
Radisson
and
Soaltee
which
are
grand
properties.
To
be
honest
no
issues
with
location,
and
hotel
being
small,
the
problem
I
could
feel
was
the
management
which
I
felt
was
poor.
Unfortunately,
my
experience
wasnt
that
great
the
moment
I
checked
in
as
the
staff
was
not
courteous,
the
rooms
was
not
properly
clean
and
had
nothing
in
the
bathroom
so
I
had
to
request
for
everything,
which
is
typically
available
in
the
hotels.
Bedsheets
and
towels
were
really
run
down
and
had
spots,
I
requested
for
a
change
and
even
the
new
ones
had
the
same
issues.
Furniture
in
the
rooms
were
again
felt
quite
worn-out.
Being
in
the
market
area
you
dont
get
much
of
a
view
from
the
hotel
and
either
ways
very
small
windows
in
the
room.
Morning
breakfast
had
very
limited
options
and
the
food
wasnt
upto
the
mark
at
all.
The
only
best
thing
about
the
hotel
was
a
roof-top
cafe
which
looks
stunning,
although
I
did
not
try
anything
from
there
as
i
tested
their
breakfast
menus
which
wasnt
great,
so
didnt
venuture
the
food
.
Overall,
I
feel
and
as
mentioned
earlier
the
problem
was
with
the
management
their
and
the
staff
working
their,
The
physical
asset
may
only
satisfy
the
customer
to
an
extent
but
its
the
people
who
makes
a
big
difference.
This
is
a
very
professional
review
and
nothing
personal
here,
I
am
sure
with
such
feedbacks
the
hotel
management
will
improve
so
that
the
tourist
can
enjoy
their
stay.
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