5/5 Michael S. 5 years ago on Google
Very
good
visit
to
this
hotel,
it
was
first
time
staying
at
Swissotel
but
have
visited
many
accor
properties
and
this
did
not
disappoint.
Very
personal
service
at
this
hotel,
at
the
checkin
counter
after
paperwork
was
complete,
the
girl
working
at
front
desk
personally
escorted
us
to
our
rooms
and
explained
every
detail
of
the
hotel
and
waited
for
our
luggage
to
arrive.
Location
is
amazing,
very
close
to
everything
and
no
noise
at
all
so
can
get
a
very
good
nights
sleep.
Two
swimming
pools
I
particularly
enjoyed
the
rooftop
pool
on
level
7.
This
hotel
has
a
lounge
for
members
and
can
also
be
accessed
by
everyone
if
paid,
I
have
to
give
a
special
mention
to
everyone
involved
in
this
lounge
as
it
is
absolutely
amazing.
Free
water,
tea
and
coffee
all
day
and
5-7pm
canapés,
beers,
cocktails
and
wine.
Roxane
and
Maria
from
the
lounge
greeted
us
everyday
with
a
big
smile
and
by
our
names.
All
the
staff
in
the
hotel
extremely
nice
and
polite,
very
good
service.
Breakfast
has
a
very
good
selection
and
many
choices
for
everyone.
I
was
a
bit
disappointed
to
see
many
people
taking
food
with
their
hands
and
not
using
utensils
although
this
is
no
fault
of
the
hotel,
there
are
many
signs
asking
people
to
follow
this
basic
common
courtesy.
I
have
read
some
previous
reviews
complaining
about
towels
missing
and
room
service,
to
be
honest
I
did
experience
this
also
on
one
day,
I
mentioned
it
to
a
member
of
the
team
and
within
2
minutes
I
had
a
fresh
delivery
of
all
towels.
Overall
if
there
was
an
option
for
6
stars
I
would
give
all
6,
thanks
to
all
members
for
the
Swissotel
team
Patong.
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