Phuket SRC Travel image

Phuket SRC Travel

Travel agency Sightseeing tour agency

One of the Most Reviewed Sightseeing tour agencies in Patong


Address

55 Pisitkoraneee Rd, Pa Tong, Kathu District, Phuket 83150, Thailand

Website

www.phuketsrctravel.com

Contact

+66 86 270 7585

Rating on Google Maps

4.40 (263 reviews)

Open on Google Maps

Working Hours

  • Monday: 7 am to 10 pm
  • Tuesday: 7 am to 10 pm
  • Wednesday: 7 am to 10 pm
  • Thursday: 7 am to 10 pm
  • Friday: 7 am to 10 pm
  • Saturday: 7 am to 10 pm
  • Sunday: 7 am to 10 pm

Featured Reviews


Frequently mentioned in reviews: Phuket (22) Chai (17) tour (12) airport (11) time (10) service (10) travel (9) experience (9) good (8) booked (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Arun B. 5 years ago on Google • 43 reviews
    I booked three packages with Phuket SRC travel in the first week of Nov 2018. Airport return transfers + James Bond Islands trip + Phi phi island trip. Got the best deal on it too. Mr.Chai, who owns this company was patient enough to answer all my queries. I was in touch with him through WhatsApp and he never failed to reply back every single time i had a query. They have the best tieups for island tours and their vehicles for airport transfers are simply awesome. Well maintained - ON TIME - courteous drivers, etc. Overall I would recommend Phuket SRC to anyone who visits Phuket. Fantabulous customer service. Keep it up Mr.Chai and team. Thank you for making my experience a memorable one.
    3 people found this review helpful 👍

  • 5/5 Majed A. 11 months ago on Google • 174 reviews
    have ever come across. Mr Chai was always ready to help, suggest options and making last minute changes to our plans. The service provided by Phuket SRC Travel was professional and provided excellent value for money. I booked with them travel, from and to the airport, 2 boat trips to the islands and a day out on town. Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Franco Y. 1 year ago on Google • 79 reviews
    First time engaging SRC Phuket Travel for all the outdoor activities. The host is very helpful and friendly. He is also very attentive ensuring all are in place for my booking. We went for ATV ride, Elephant Ride, Island Hoping and Return Airport Transfer. My family enjoyed so much. The only setback was the island hoping wasn’t what we book. They arrange another island for us which the tour guide is very friendly and informative. Overall experience I would say is GREAT!! Highly recommended.
    1 person found this review helpful 👍

  • 5/5 Mike B. 2 years ago on Google
    I use Mr Chai for all transportation needs. SRC travel is the best transportation company to use in Phuket. Excellent airport pick up service. Drivers always on time and professional. Highly recommend
    1 person found this review helpful 👍

  • 5/5 Richard S. 6 months ago on Google • 12 reviews
    Mr Chai and associates were professional, consistent, on time, helpful, and enlightening our entire trip. Always on time, always with a smile. Good suggestions, good English and overall a great experience at a great price. Cars were well maintained, clean and driving was careful and safe. No pressure to do anything you don’t want to do and extremely helpful and accomodating, highly recommend. Mr Chai is also genuinely invested in your experience and wellbeing. You can comfortably leave your belongings with them and know they are in safe hands. All this combined with great communication is the reason for my 5 star review.

  • 5/5 jeremy s. 1 year ago on Google • 6 reviews
    Great service from SRC travels. Prompt pickup from the airport in very clean and sanitized car. Rates very reasonable and communication is very convenient via WhatsApp. I booked the airport transfer just before boarding my flight and received confirmation via WhatsApp and when I arrived at Phuket International airport there was a person waiting with my name and hotel name. The transfer was hassle free. I would strongly recommend and use SRC travels again

  • 5/5 Lisa T. 1 year ago on Google
    Phuket SRC travel cabs were very neat and clean and very well maintained. Driver were also very much professional. This company is one of the good service provider.

  • 5/5 Adam A. 1 year ago on Google
    Phuket SRC travel is very good travel company and very reliable. Prices are very reasonable and cheapest airport transfer I could find. Thank you phuket SRC travel.

  • 5/5 Benjamin B. 1 year ago on Google
    We were simply blown away by the tour arrangements. They've got a very well-oiled machine there. If I could give them more than 5 stars, I would.

  • 5/5 David A. 1 year ago on Google
    It's been a quite memorable experience. Tour manager is a good person. They are genuine. It's 5 stars from my side .no problem at all.

  • 5/5 CC L. 1 year ago on Google
    I’ve been using Phuket SRC Travel since 2016 every year when I visit Phuket will booked thru their owner Mr Chai. His pick ups and drop off are very punctual and safe. Whether you are travelling with your family or alone this is a very reliable travel company. I’ve not visited Phuket since the beginning of pandemic 2020, this week I’m back to this beautiful island again and engaged SRC to drive me around Phuket for 4 days. Highly recommended.

  • 5/5 Chris W. 1 year ago on Google
    We booked their airport transfers online before arriving in Thailand. Confirmation was quick and the meet & greet at the airport was spot on. The driver spoke English, car was sparking clean and all in all their services are reliable. They also offer many tours, but since we had been to Phuket before we opted out. We will use their services again the next time.

  • 2/5 Randy O. 2 years ago on Google
    Taxi didn't show up on time. After half.an hour I notified Mr. Chai that taxi was late and that I was taking another taxi. The SRC taxi for some reason came anyway 50 minutes late. Mr. Chai kept insisting that I pay. After close to 15 messages, I had to block him.

  • 5/5 Dhiraj M. 2 years ago on Google
    Such a wonderful day it was Mr. Chai made sure e have a good time today. Special thanks to Mrs. Vee NA for actually making the memorable day. 9 out of 10 stars…

  • 2/5 Putri E. 2 years ago on Google
    We had TERRIBLE experience with Phuket SRC Travel. Don't be fooled by all the nice offers on their website, THEY LIE ABOUT IT. I booked one of the tour at 9am the day before, paid for it online and charged 5$ extra fee for that (OK, whatever), received payment confirmation but no one contacted me to confirm about the pick up, location etc... until 3pm. I was getting worried so I message them to check if the booking is OK. They told me that the tour I booked and paid for is in fact not available (6HRS after I paid for it and I find out ONLY BCZ I'M BEING PROACTIVE TO CONTACT THEM, WHICH WAS SUPPOSED TO BE THE TRAVEL AGENT'S JOB - if I'm not wrong here..) then, they ask for extra money cz the only tour available is the more expensive ones (of course). They start with 540THB for EXACTLY THE SAME TRIP ITINERARY AS MY BOOKING (James bond Island tour with speedboat, Canoe, lunch etc...) with reasons we don't understand. Imagine how many people they had fooled and make extra money from in this way this is VERY VERY Unacceptable. Better to be upfront and say how much the tour really cost rather than making FAKE OFFERS on your website which then miraculously unavailable after I paid for it. Or, put UNAVAILABLE on your website! WAIT, not offer here... then the agent spoke to my partner and ask him to go to their office on the same day to pay the rest of the money - it was at 6pm wrong wanted to watch sunset kn the beach because it was our vacation - Like it is our fault they order us to pay on the same day and this time he asked for 700 THB??? We were so upset and almost ready just to cancel the trip and ask for our money back. Then finally they "discounted" for us to 500TBH and they sent one of the team to pickup the money. AVOID this terrible experience on tour vacation and better find other agents!

  • 5/5 EJAS A. 1 year ago on Google
    Best experience of Phi Phi Island at best price. Tour manager chai is a good person. They're genuine and you can surely go for it.

  • 5/5 Basil N. 1 year ago on Google
    Mr.Chai is a good tour operator. He helps to schedule the tours at affordable price. We went for phi phi Island hopping with snorkelling. Overall it’s a good experience and I do recommend his service.

  • 5/5 Burak D. 1 year ago on Google • 1 review
    Before we went to Phuket we started to look for tours there. We came across SRC Travel during our research. Chai who is the owner of the agency is a very kind and helpful person. We reached out to him the day we arrived in Phuket. we agreed on a private tour for two people. On this tour, they picked us up from our hotel. We did an elephant safari and visited the tiger kingdom. Went to see Big Buddha and Chalong Temple respectively. Chai also bought us a very nice lunch. After the tour, he drove us back to the hotel. We also solved his little problem. Because his inbox has full he could not receive new bookings from the site. So do not hesitate to contact him. The best way to reach him is through WhatsApp. Thank you so much again for this wonderful trip. Hope to see you again.
    2 people found this review helpful 👍

  • 5/5 Irene T. 4 months ago on Google • 2 reviews
    Khun Chai (CEO of Phuket SRC Travel) is a very patient person. We’re traveling to Phuket via Royal Caribbean Cruise with no idea of the Jetty we’re disembarking & arrival time. He is very flexible and allow us to update him again in the morning prior our arrival. We requested an English speaking driver cum guide and he assigned Khun Pat to us. She’s a very soft spoken, sweet and cautious driver. Our first stop at The Big Buddha is not smooth as it started to pour heavily and we’re stucked at the shelter for almost an hour doing nothing. Due to the unpredictable weather, we’re undecisive where to go next and thx to Khun Pat, we’re able to visit Promthep Cape, Cashew Nut factory & a short stopover at Jungceylon to have a quick snack bite & simple shopping at Big C supermarket. We exceeded 40mins of our 6hrs booking and Khun Chai & Khun Pat waived off the extra times for us 🙏🏻. Although their charging is slightly more ex vs taxi but safety, flexibility, clean car & quality services are the key factors we looking for😊. Phuket SRC Travel meets our expectation and we will definitely reco their service to friends and we will engage their service if we visit Phuket again🤩.
    1 person found this review helpful 👍

  • 5/5 Arianna B. 4 months ago on Google • 1 review
    Impeccable service, kind and punctual taxi driver. When we come back here we will definitely call him!
    1 person found this review helpful 👍

  • 5/5 Alan H. 6 months ago on Google • 2 reviews
    I have seen using Mr Chai and SRC during my many trips to Phuket since 2010. At all times Mr Chai has provided excellent service for both airport transportation and tours at very reasonable prices. Highly recommended.
    1 person found this review helpful 👍

  • 1/5 Frank M. 1 month ago on Google • 1 review New
    We pre-booked airport to hotel travel but On arrival close to midnight we were told there was no car available. We were unable to get hold of our booking contact and had to make other (more expensive) arrangements. Will never use or recommend this lot


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