2/5 Putri E. 2 years ago on Google
We
had
TERRIBLE
experience
with
Phuket
SRC
Travel.
Don't
be
fooled
by
all
the
nice
offers
on
their
website,
THEY
LIE
ABOUT
IT.
I
booked
one
of
the
tour
at
9am
the
day
before,
paid
for
it
online
and
charged
5$
extra
fee
for
that
(OK,
whatever),
received
payment
confirmation
but
no
one
contacted
me
to
confirm
about
the
pick
up,
location
etc...
until
3pm.
I
was
getting
worried
so
I
message
them
to
check
if
the
booking
is
OK.
They
told
me
that
the
tour
I
booked
and
paid
for
is
in
fact
not
available
(6HRS
after
I
paid
for
it
and
I
find
out
ONLY
BCZ
I'M
BEING
PROACTIVE
TO
CONTACT
THEM,
WHICH
WAS
SUPPOSED
TO
BE
THE
TRAVEL
AGENT'S
JOB
-
if
I'm
not
wrong
here..)
then,
they
ask
for
extra
money
cz
the
only
tour
available
is
the
more
expensive
ones
(of
course).
They
start
with
540THB
for
EXACTLY
THE
SAME
TRIP
ITINERARY
AS
MY
BOOKING
(James
bond
Island
tour
with
speedboat,
Canoe,
lunch
etc...)
with
reasons
we
don't
understand.
Imagine
how
many
people
they
had
fooled
and
make
extra
money
from
in
this
way
this
is
VERY
VERY
Unacceptable.
Better
to
be
upfront
and
say
how
much
the
tour
really
cost
rather
than
making
FAKE
OFFERS
on
your
website
which
then
miraculously
unavailable
after
I
paid
for
it.
Or,
put
UNAVAILABLE
on
your
website!
WAIT,
not
offer
here...
then
the
agent
spoke
to
my
partner
and
ask
him
to
go
to
their
office
on
the
same
day
to
pay
the
rest
of
the
money
-
it
was
at
6pm
wrong
wanted
to
watch
sunset
kn
the
beach
because
it
was
our
vacation
-
Like
it
is
our
fault
they
order
us
to
pay
on
the
same
day
and
this
time
he
asked
for
700
THB???
We
were
so
upset
and
almost
ready
just
to
cancel
the
trip
and
ask
for
our
money
back.
Then
finally
they
"discounted"
for
us
to
500TBH
and
they
sent
one
of
the
team
to
pickup
the
money.
AVOID
this
terrible
experience
on
tour
vacation
and
better
find
other
agents!