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Phuket Tours Company

Travel agency â€Ē Tour operator â€Ē Tour agency â€Ē Sightseeing tour agency â€Ē Boat tour agency â€Ē Transportation service â€Ē Ferry service

😠 Do not go. If you chose any of the packages you will see animalanimal cruelty.. We thought our package would be with only those doing our package. Nope. Got to see the beautiful 3 year old elephant be chained up by its neck and caned. You could hear it screaming. We waited around for ages waiting fo... People often mention tour, Phuket, great, company, good, tours, elephant, service, Tour, staff,


Address

9 / 282 Goldenville 5 Soi 2, āļ–āļ™āļ™ āļ§āļīāļŠāļīāļ•āļŠāļ‡āļ„āļĢāļēāļĄ Kathu, Kathu District, Phuket 83120, Thailand

Website

phukettourscompany.com

Contact

+66 82 810 0087

Rating on Google Maps

3.90 (56 reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: tour (26) Phuket (22) great (17) company (15) good (13) tours (12) elephant (12) service (10) Tour (9) staff (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 Searra P. 6 years ago on Google
    Booked 2 tours with this company two days in a row. Both days the driver was late to pick us up from the hotel. Tour guides are friendly. Scam alert when booking a trip Phi Phi islands. On the website they offer a regular trip, premium, and deluxe. We booked the deluxe and later learned that there is nothing deluxe about it..you’re mixed up with everyone who booked cheaper trips and you go to whichever islands are accessible that day anyway (weather, crowd)..i emailed the company about this requesting a partial refund and received no answer. Book elsewhere
    1 person found this review helpful 👍

  • 1/5 Tracey J. 5 years ago on Google
    Do not go. If you chose any of the packages you will see animalanimal cruelty.. We thought our package would be with only those doing our package. Nope. Got to see the beautiful 3 year old elephant be chained up by its neck and caned. You could hear it screaming. We waited around for ages waiting for others to do their elephant trekking - we did not do any elephant trekking! We had limited time at the other spots. The itinerary should suggest this really. Pretty disappointed and would never do again Ever Edit: obviously tj jk is not my real name. Went on October 3rd 2018.
    1 person found this review helpful 👍

  • 1/5 Katy T. 5 years ago on Google
    We wanted to see the big Buddha, viewpoints, the temple, Patong old town and the night market and thought the most efficient way to do this would be via Phuket tours. We specifically asked for the half day tour that didn’t include anything related to animals as they advertised snake shows/ monkey shows/ elephant shows/ elephant trekking which we absolutely don’t condone. There was only one that included minimal interaction (ideally we would have gone for one with none) which was “photo with baby elephant” having gone to a legit elephant sanctuary in Chiang Mai, we assumed that the minimal contact was a good sign and booked (very much regret not doing more research but we didn’t have WiFi or much time). When we arrived at that part of the trip we both considered staying in the van but I decided to go to the toilet, on my way there I saw signs for snake shows and elephant trekking and it was clear that this was the same company offering all the abusive animal shows too. As I got back my boyfriend told me he’d gone to see what the conditions were like and was horrified, I only got a glimpse as the car was driving away but the elephant had a rope around its foot and could barely move, my boyfriend said the elephant was all scabby and it was clear that the tourists were prioritised over the elephants welfare. What made it worse was that as we were driving up to see the big Buddha we witnessed many other elephants roped up at the side of the road with minimal space to move and then even further up there were elephant treks taking place, it was so heartbreaking and this led for a really depressing tone for the day. The cashew nut factory and honey farm are just an excuse for them to try and sell you things, the souvenir shop/coffee break is the weirdest part you basically go through a very glitzy/expensive gem shop and eventually get to the coffee. I would advise anyone looking to go on these tours to avoid at all costs, it’s very apparent they condone animal abuse and by booking a tour you will be directly/indirectly supporting that. If you can get a reasonably sized group together it would definitely be more cost effective to hire a tuk tuk to see the main sites.
    1 person found this review helpful 👍

  • 5/5 Nittiya K. 4 years ago on Google
    (Translated by Google) Buy a tour with Phuket Tour Company to Phi Phi Island, Bamboo Island. Not really disappointed. Very good service staff, beautiful island, crystal clear water, most impressive with diving on this island. (Original) āļ‹āļ·āđ‰āļ­āļ—āļąāļ§āļĢāđŒāļāļąāļšāļšāļĢāļīāļĐāļąāļ—āļ āļđāđ€āļāđ‡āļ•āļ—āļąāļ§āļĢāđŒāļ„āļ­āļĄāļ›āļēāļ™āļĩ āđ„āļ›āđ€āļāļēāļ°āļžāļĩāļžāļĩ āđ€āļāļēāļ°āđ„āļĄāđ‰āđ„āļœāđˆ āđ„āļĄāđˆāļœāļīāļ”āļŦāļ§āļąāļ‡āļˆāļĢāļīāļ‡āđ† āļžāļ™āļąāļāļ‡āļēāļ™āļšāļĢāļīāļāļēāļĢāļ”āļĩāļĄāļēāļ āđ€āļāļēāļ°āļŠāļ§āļĒ āļ™āđ‰āļģāļ—āļ°āđ€āļĨāđƒāļŠ āļ›āļĢāļ°āļ—āļąāļšāđƒāļˆāļŠāļļāļ”āđ†āļāļąāļšāļāļēāļĢāļ”āļģāļ™āđ‰āļģāļ—āļĩāđˆāđ€āļāļēāļ°āļ™āļĩāđ‰

  • 3/5 Danielle A. 4 years ago on Google
    Booked tours with this company & our tour to Phi Phi island wasn't bad but our Big Budda tour included a stop at a coffee shop which is a jewelry store trying to sell you expensive jewelry as well as the honey bee factory. When booking remove these from your tour not worth it!

  • 5/5 Adam S. 4 years ago on Google
    Had a fantastic time. Tour was great and everything went smoothly

  • 5/5 florian l. 4 years ago on Google
    (Translated by Google) Amazing tours with Phuket Tours company (Original) Amazing tours with Phuket Tours compagnie

  • 5/5 Amaury C. 4 years ago on Google
    (Translated by Google) A good day in the Similan Islands with Phuket Tours Company :) (Original) Une bonne journÃĐe aux Iles Similan avec Phuket Tours Company :)

  • 1/5 Simon 5 years ago on Google
    Bad Service! Booked a Tour online and got a confirmation. 40min before departure the trip was canceled. Not trustful or reliable!

  • 5/5 me and wife world experience travel g. 5 years ago on Google
    Good tour company

  • 5/5 Grace S. 5 years ago on Google
    Great Service from Phuket Tours Company from the online booking and payment, Island tour was great very nice crew and staff very helpful and thanks for great tour and service.

  • 1/5 Paul G. 5 years ago on Google
    See below my complaint about the disgusting day we encountered yesterday. I request a full refund from you and await your response. Pick up was meant to be 7.15 - 7.30am - Arrived late at 7.50am with no explanation or apology We were on a bus of mixed nationalities which proved difficult as the rep from Sutin Group barely spoke English so none of us really knew what was going on We’d purposely not booked to visit the Elephant trek the offer as we are strongly against cruelty to animals. We didn’t realise we were going to a place that had elephants at it until we got there, some 2.5 hours away from our hotel. The place was disgustingly dirty, run down and the staff there were extremely unwelcoming. We instantly didn’t feel right being there. We then saw several elephants chained up with staff around them with sticks, knives and spears to make them perform. It was heart breaking. On top of this was a baby 4 week old elephant with his mum that couldn’t get to him as she was chained up. We wanted to get out of there straight away and were taken to the ATV’s. We were made to sign a form to say we would be charged if we broke the ATV and couldn’t sue if we hurt ourselves. It wouldn’t stand up legally but you’re forced to sign it. When I got my ATV I was told the front brakes on my ATV didn’t work but it’s ok as the foot brake did. When I asked why they have two brakes I was told it didn’t matter and they modify them. I refused to use the bike as it was clearly dangerous. They went to swap it and bought back exactly the same bike. I refused it again. At this time they put my girlfriend on her ATV didn’t show her how to use it and just started accelerating it for her to go, she was scared and asked them how to use it. They didn’t respond. At this point I said I do not want to use the ATVs they are giving us as they’re dangerous. Most of them were damaged, bald tyres, broken lights and different sized wheels. Not safe at all. I tried to call the company we booked through, Phuket Tours Company and couldn’t get through on the phone and it kept going to fax machine. I eventually spoke with a male from the company, possibly the owner. He couldn’t have cared less and basically said they’re all safe, use them or wait 8 hours for them to take you home. He wouldn’t listen to anything I was saying. I spoke to the rep again who was calling his office at Sutin group and all he kept saying was “you use the ATV”. The other rep came over who spoke better English and he said the ATVs are modified and so long as the hand brake is ok then you’re fine. We told him the hand brake was broken and he agreed we shouldn’t be using it I spoke with the owner again of Phuket Tours company and once again he wouldn’t listen. Said they gave me a working bike and it was me who was refusing to use a perfectly working bike. This conversation went on for 5+ minutes and basically followed the same line of him not listening, making up a lot of incorrect information and saying it’s not his problem. He is clearly happy sitting in his office in the knowledge he is ripping people off each and every day, what a joke of a human. Lunch was cold rice, hard chicken and water soup. All this whilst staff waving at you to tip them. The rep then came over again and said “you use ATV” about another 5 times, we had to tell him to leave us alone in the end. At this point the “Elephant show” started. I can’t believe still what I saw. An Elephant playing a musical instrument whilst dancing to music, standing on his back feet, all whilst being chained up and having the threat of a speak, knife and stick against his head. It truly is a disgrace how these people think this is ok and how they can live with themselves. We had to leave at this point and sat in the van for 45 mins until we left The owner of both companies this is operated through are disgraceful humans and should be ashamed of themselves for treating humans and animals in this way

  • 5/5 Carpet N. 5 years ago on Google
    Great service from this company. Were very helpful and we had a great tour on the James Bond island tour. We are coming back next year and will definitely book more tours with them.

  • 5/5 Frank H. 5 years ago on Google
    I recently visited Patong ( Thailand ) and made bookings through this tour company, and have to say the trips were fantastic, well organized, no problem with pick ups from the hotel, always on time, good friendly staff. Also good value for money.I would highly recommend them, and book before you go if possible. The tours offered by the hotel will be more expensive.

  • 5/5 Paranee N. 5 years ago on Google
    Had great rafting tour

  • 5/5 Tim N. 5 years ago on Google
    Top notch customer service from Barry and his team! Everything was as specified in the ads. Value for money! I would definitely recommend to use Phuket Tours company for any guided tours in Phuket! Rest assured, you'll be well taken care of by Barry and his team!

  • 5/5 Pratumkasorn B. 5 years ago on Google
    (Translated by Google) Have booked a tour to see a show at Siam Niramit with Phuket Tour Company And get a price lower than booking directly, very impressed, lovely service, super friendly (Original) āđ„āļ”āđ‰āļˆāļ­āļ‡āļ—āļąāļ§āļĢāđŒāđ„āļ›āļ”āļđāđ‚āļŠāļ§āđŒāļ—āļĩāđˆāļŠāļĒāļēāļĄāļ™āļīāļĢāļĄāļīāļ•āļĢāļāļąāļšāļ āļđāđ€āļāđ‡āļ•āļ—āļąāļ§āļĢāđŒāļ„āļ­āļĄāļžāļēāļ™āļĩ āđāļĨāļ°āđ„āļ”āđ‰āđ€āļĢāļ—āļĢāļēāļ„āļēāļ—āļĩāđˆāļ•āđˆāļģāļāļ§āđˆāļēāļāļēāļĢāļˆāļ­āļ‡āđ‚āļ”āļĒāļ•āļĢāļ‡ āļ›āļĢāļ°āļ—āļąāļšāđƒāļˆāļĄāļēāļ āļšāļĢāļīāļāļēāļĢāļ™āđˆāļēāļĢāļąāļ āđ€āļ›āđ‡āļ™āļāļąāļ™āđ€āļ­āļ‡āļŠāļļāļ”āđ†āđ€āļĨāļĒāļ„āđˆāļ°

  • 5/5 Jill W. 5 years ago on Google
    Well planned and enjoyed every one of the tours booked. If i come back to Phuket then for sure it will be because of the excellent service.

  • 5/5 Need S. 1 year ago on Google
    Thank you Phuket Tours Company for our good experience in Phuket. Our famiry did a Private Phuket City Tour with a Driver Guide. The guide is very good at speaking English and on time he takes us to many attractions in Phuket. We got a lot of good photos from the trip. We recommend it to everyone who comes to Phuket.

  • 5/5 Jo 4 years ago on Google
    Have taken 3 different tours with this company and I would recommend them. Barry is very easy to communicate with if you have any questions prior to your trip and nothing is to small to ask. All our tour guides were informative and helpful, special mentions to Charlie on the way to Khao Lak and our terrific driver Ali and the very funny and informative man on our boat tour to various islands in PhangNga region-his name escapes me at the moment, he has a wealth of information to share. Even the canoe guides have a great sense of humour and with limited communication we were able to have a good laugh and learn about the environment in which we were visiting. My young daughter had the time of her life when our guide allowed her to paddle and be the 'number one captain'. We look forward to returning to take all the other tours we'd like to experience! Keep up the great work PTC. 😊

  • 5/5 laura n. 5 years ago on Google
    Fantastic Phi Phi & Khai Island Tour, Snorkelling was very good at both phi phi don and khai island.

  • 5/5 Sarah J. 4 years ago on Google
    Booked online. Great service, good value for money, extremely reliable, friendly staff. The tour was amazing, the weather was was great. Would definitely recommend this company and I will definitely use them again.

  • 5/5 Yim K. 4 years ago on Google
    This is simply a marvelous island-hopping day tour. Great staff and fast sailing from one fantastic location to another. Unrivaled value for money and first class service.

  • 5/5 Lisa N. 4 years ago on Google
    What a fantastic trip excellent service from start to finish very helpful making my reservation and answering my questions and the Phuket sightseeing tour & tiger kingdom what can I say just great service friendly staff and such amazing sightseeing well worth the money.

  • 5/5 Katrina F. 4 years ago on Google
    Phuet Island tour and Tiger Kingdom. Best experience ever, If i will visit Phuket again. Definitely book with them again.

  • 5/5 rasheed n. 5 years ago on Google
    Did Phi Phi Island tour was great snorkeling and beaches will be back for another tour soon

  • 5/5 Tommymy 2. 4 years ago on Google
    Fantastic James Bond by Bgig Boat program:-) Must seen.

  • 5/5 siyam k. 4 years ago on Google
    Well organized. I enjoyed a full day speed boat trip with food inclusive of the price

  • 5/5 jan h. 4 years ago on Google
    Great James Bond Island by speed boat tour, very relaxing and good sightseeing tour.

  • 5/5 Somchai B. 4 years ago on Google
    Very​ Good

  • 5/5 Amar chandra m. 4 years ago on Google
    Trust this company to experience the best in your Phuket holidays... Speed boat with unlimited soft drinks and fruit platter was outstanding... Lunch feast at Muslim village was great... English speaking guide and he kept us laughing.... Overall 5/5

  • 5/5 Niecs Real E. 4 years ago on Google
    Very good tour agent.

  • 5/5 Oliver T. 4 years ago on Google
    great experience in this 1, great Tour Guide, great lunch buffet on board, very beautiful scenery on the bay and in the cave :)

  • 5/5 alexandra J. 4 years ago on Google
    Phuket Island Tour & Tiger Kingdom was a packed half day tour and great sightseeing. Tiger was bit scary but got great photos.

  • 1/5 HAMAD A. 4 years ago on Google
    They stall my money

  • 5/5 Kevin B. 4 years ago on Google
    AMAZING, AMAZING, AMAZING

  • 5/5 Helena V. 4 years ago on Google
    (Translated by Google) Fantastic cruise to Phang Nga Bay by big boat. Beautiful program great crew, delicious lunch and two canoe trips :-) Next time we go again :-) Barry, thank you for all the cooperation. (Original) FantastickÃĄ plavba do zÃĄlivu Phang Nga velkou lodí. NÃĄdhernÃ― program skvělÃĄ posÃĄdka, lahodnÃ― oběd a dva vÃ―lety na kÃĄnoi:-) PÅ™Ã­ÅĄtě pojedeme zase:-) Barry, děkujeme vÃĄm za veÅĄkerou součinost.


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