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  • 1/5 Maik G. 1 year ago on Google
    SADLY I cannot recommend this Hotel to anyone. The Internet is not working (tried at 4 different rooms) or really slow (under 1MBs). The AC don't have any dry function for the humidity so bedsheets etc. are slightly wet. The bidet in the hotel has the lowest pressure I ever seen so it's not even usable. The toilet smells extremely bad. There is no luggage service, they give you a cart to move it by yourself πŸ˜‚ . This Hotel is only for quantity, they have literally 7 buildings but all of them have this issues and the room quality is really low. In addition the pool is really laud, Indian people drinking alcohol there and playing music the whole day (Even after reporting that issue, nobody wanna do something). The price is also ridiculous for this service and room 😭. The room was also full of mosquitoes and we got stung a few times. Another great thing is that the outlets are mostly broken for charging devices, in multiple rooms (they literally falling out). Great there is also a tasteless, nearly non vegetarian breakfast with poor options. At night we noticed that we need another blanket and tried to call the Front desk with the provided phone, surprise it didn't work. We booked 5 nights and decided to cancel but had to stay one night, otherwise there would be a charge. Literally avoid this place. Only location is okay. I don't know who wrote the good reviews but it seems they never visited a good hotel. The general manager also don't wanna do anything and reply everything with a copy and paste message. Horrible
    3 people found this review helpful πŸ‘

  • 4/5 Sani V. 4 months ago on Google β€’ 159 reviews
    The hotel location is perfect - 3-5 min walk to the beach and similar distance to food joints/massage outlets etc. The rooms were very clean but not really spacious. One issue was that there are very few switches and the bathroom walls are semi transparent glass - so if you visit the washroom in the night the whole room gets illuminated, which can be irritating. Breakfast had a good spread, including multiple vegan options. Some items were good in taste but most items were just okay in taste. Staff was helpful, especially the guy named La La always greeted with a great smile. Overall - good hotel at a very good location, but one can find more reasonably priced hotels right beside it.
    1 person found this review helpful πŸ‘

  • 3/5 ArnoΕ‘t M. 1 year ago on Google
    Already been here couple of times and it is a good location for Patong and good hotel with great value. However its kinda 3+ star. Services are very inconsistent, some off staff are great and well trained some rude and trying to force their own rules. Breakfast is basic but good, just do not expect real continental its more to thai noodle thing. Problem is breakfast is good but still same (after few days you start to hate it). Grab and go concept - non existent whole time i took some sweets for later to coffee. I was stopped and very rudely told there is no way i can take it out on room. In past you could take coffee or chocolate in paper cup with you now there is no such thing. Only signs of grab and go staying there still. So for short stay is great, long stay be prepared for some surprises like "you are here already 10days you are not allowed to get into your room" explanation from cleaning lady when magnetic card did not work. On the other hand reception was great and apologies immediately and helpful when something is needed.
    2 people found this review helpful πŸ‘

  • 4/5 Mia D. 1 year ago on Google
    Love this hotel! As a member of iHG, this is one of our favorite Holiday Inn. The rooms smelled so fresh and beds/ pillows were so comfortable. Only 5 minutes walking to the beach. Buffet breakfast was good too. You can’t beat the prices. 1 minus star since it was our son birthday trip and the front desk lady promised to give him surprise or something but it was nothing , probably she forgot about it. It was no big deal for us since we managed to have his birthday party at the nearby restaurant . The hotel was family friendly with huge pool. We will be back next time. Love Phuket and Thai people ❀️.
    2 people found this review helpful πŸ‘

  • 5/5 Harrison S. 2 months ago on Google β€’ 192 reviews New
    Pretty great. Service from housekeeping and reception is very friendly. Room was nice and new. Breakfast is decent for a 3* hotel. Security guard outside the hotel could respond in Thai when spoken to in Thai though, but maybe he couldn't process that we were speaking to him in Thai?

  • 5/5 Andre J. 1 year ago on Google
    This is my first stay at Holiday Inn Express Phuket Patong Beach Central. Actually my stay was by error. I was trying to book a different Holiday Inn in Patong. But this worked out perfectly. I really love the location just a moment walk away from the beach πŸ–οΈ. The facility appears taken care of. The room I stayed in overlooked the pool. Very spacious, but limited on storage. It had a shower 🚿 no bathtub πŸ›. The buffet is ok 😊 but it isn't full of options. And the Price should be reduced πŸ€” The Gym is adequate but small. So if there's many people who enjoy working out. There maybe await. The Bar 🍻 has a wonderful option of drinks. So if you're in Patong and you need a rather quite but pleasant stay. Holiday Inn Express Phuket Patong Beach Central is a very wonderful option.
    1 person found this review helpful πŸ‘

  • 3/5 Subhasish B. 1 year ago on Google
    The location is awesome. The property well maintained. The breakfast is not so good and we found it a below mediocre. The house keeping staffs are rude and they don't give all the toiletries, tea and coffee proactively. They give only one.litre of water everyday. If you need more water then you have to buy the same. Dryer machin in the laundry room is not working as expected. It does not dry much. Swimming pool is well.maintained. We also got a very efficient airport drop from hotel. Overall the stay was comfortable.
    1 person found this review helpful πŸ‘

  • 4/5 Ayala E. 1 year ago on Google
    Location is great, a moment from the beach and about 10-15 min walk from Bangala. Lots of stores & restaurants around. I stayed in a room with pool view, it was very spacious with small balcony and comfortable bed (and 2 options of pillows) . Shower was also large enough. Room was clean and quiet - even though you could hear music on the balcony, once door was closed the room was perfectly quite. There is a pool, gim, and laundry room - I didn't used any of them just noticed them. Only 4 stars because the buffet breakfast should be improved. I travelled solo but I think it's a good place to stay with kids
    1 person found this review helpful πŸ‘

  • 5/5 Saud a. 4 months ago on Google β€’ 15 reviews
    I and 6 of my friends have spent 6 days in this hotel, we give 10/10 for every aspect, rooms are spacious, services are high class and location at the center of everything(beach and downtown). We had very interesting experience and we enjoyed the pool, the garden and even the lobby. And the prices are very reasonable for the GCC people.

  • 5/5 Chris S. 3 months ago on Google β€’ 11 reviews New
    Great place for family vacay. Very comfortable rooms, excellent facilities and well maintained. Location is walking distance to beaches, shopping and food. Most of all, the customer service is the best, Pam is a great host and very helpful, made our stay very pleasant and welcomed. The only downside is the dryer in the laundry, although taking 60 minutes, clothes are still quite damp.

  • 5/5 Mircea S. 1 month ago on Google β€’ 10 reviews New
    We had an amazing stay at Holiday Inn in Thailand Patong beach. The room was pristine, offering a perfect blend of comfort and cleanliness. Its proximity to the beach was a fantastic bonus. The breakfast was delicious and had lots of great options. The standout feature, however, was the exceptional service provided by Jar and K a truly outstanding members of the staff . Their dedication and friendliness added a special touch to our overall experience. A big thanks to the Holiday Inn team for making my stay memorable! Nicolae Mircea & Yvona Maria

  • 5/5 Cagri A. 1 year ago on Google
    We stayed as a family of 3. Linens were clean, beds were comfortable. They also provided a baby cot, we didn't find the cot very clean but it wasn't a big problem. Hotel staff is great, breakfast is adequate, pools are good and clean. There is a very adequate gym. Location is great. The only problem is there is a rock bar 300-400 meters away from the hotel, live music continues until 1 am. This was a bit of a challenge as our baby had a hard time falling asleep, families with babies need to take this into account!

  • 5/5 Kahunarich B. 1 year ago on Google
    Much nicer than the ones in the States. Great staff. Nice room with a balcony overlooking the pool. Free breakfast buffet. Excellent location near bars and restaurants. Just a 3 minute walk to the beach. One of my favorite hotels.

  • 5/5 Cliff G. 1 year ago on Google
    I stayed twice during my 2 week trip and the rooms is always very clean and spacious. The clerks at the front desk are always busy and moving and never too busy to help. They seriously greet you with a smile everytime. The location is 1-2min from the beach depending on how fast you walk. I would definitely stay again.

  • 4/5 Girija R. 1 year ago on Google
    We stayed here for 5 days. The hotel is beautiful and staff is cooperative. Very nice swimming pool. Rooms were tidy. Situated at 1 min walking distance from Patong beach, which is the most happening place in Phuket. You can get everything in the market and enjoy the beach too.

  • 5/5 Shivam L. 1 year ago on Google
    We stayed here for four nights (June 2022). Everything was good from buffet to swimming. The staff was really helpful especially Kim who sits at the reception in night duty. He arranged insulin cartridge for me which I was not able to get from any medical shop and he did not took a single penny. Love that guy, was super helpful. 5 star for him

  • 5/5 Crucio M. 1 year ago on Google
    I liked this hotel. Very nice room, large, bright and comfortable. Ideally located - in the heart of the city! Amazing view! The staff is great friendly, very friendly and does their job well. Beautiful beach located in 100 meters.

  • 4/5 Abdulaziz A. 2 months ago on Google β€’ 2 reviews New
    Staff are very kind and cooperative. Location is great. Mood restaurant (beside the entrance) is so delicious specially for breakfast. Provide a self-service laundry room which is very good. β€”β€”β€”- Gym is small. A little variety in breakfast.
    1 person found this review helpful πŸ‘

  • 5/5 Vishal D. 2 months ago on Google β€’ 2 reviews New
    We had an amazing experience with this hotel.. The Best part of this hotel is the location.. the moment you step out of this hotel.. take a few steps and you find yourself in Patong beach... The staff is extremely professional and helpful.. especially PAM and NUN.. both were awesome... The weather during our visit was extremely birriliant.. there is always wind blowing around the hotel as it is very close to the beach.. overall an amazing experience


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