3/5 Jane B. 7 months ago on Google
This
is
my
third
time
staying
in
this
place
since
it's
clean
and
decent,
specially
for
business
trip.
It
is
also
walking
distance
to
malls
and
have
24/7
convenience
store
within
the
building
for
your
needs.
However,
below
are
some
points
of
improvement:
1.
One
of
my
pet
peeve
is
having
a
bad
window
view,
like
opening
the
window
and
all
you'll
see
is
the
next
room.
So
I
asked
if
I
could
change
room;
they
allowed
me
to,
but
the
receptionist
told
me
I
can
have
the
room
only
by
2pm
since
the
room
I'm
going
to
transfer
is
not
yet
clean,
and
they
need
time
to
have
it
ready,
(it
was
around
10:30
am
at
that
time).
So
I
moved
out
of
the
1st
room
they
gave
me
and
patiently
waited
at
the
lobby.
2pm
sharp
I
asked
the
receptionist
if
I
could
already
have
the
room
as
discussed,
and
thankfully
they
were
able
to
provide
the
room
with
park
view
(one
of
my
faves).
However,
I
asked
the
housekeeper
upon
entering
the
room,
if
the
room
was
just
cleaned
up.
Surprisingly,
he
mentioned
that
the
room
was
vacant
since
yesterday!
I
was
so
frustrated
as
to
why
I
needed
to
wait
for
almost
4
hrs!
while
in
fact
the
room
was
ready
for
occupancy
the
time
I
requested
it
in
the
morning.
I
spoke
with
the
receptionist
to
get
her
side,
and
she
mentioned
that
it
was
just
available
in
their
system
by
2pm.
I
asked
why,
and
she
mentioned
that
their
supervisor
is
the
one
responsible
releasing
the
room
for
availability
in
the
system.
Maybe
there's
a
need
to
improve
regarding
this
matter.
I'm
not
sure
why
it
takes
more
than
a
day
for
them
to
make
the
vacant
room
available.
2.
For
those
3
experiences
I've
stayed
in
Hop
Inn,
all
of
the
ACs
are
located
just
above
the
working
desk.
It's
really
annoying
since
water
drops
from
AC
to
my
food
that
I'm
eating
at
the
desk,
or
even
my
laptop.
I
really
hope
there's
like
a
gutter
or
something
to
avoid
the
water
to
drop
on
the
work
desk.
3.
Wifi
is
very
poor
inside
the
room.
I'll
be
staying
here
again
on
my
next
business
trip
next
week.
Hopefully
this
review/feedback
gets
to
the
proper
team
for
improvement
/
action.