1/5 Kimberly A. 1 year ago on Google
Selah
Garden
looks
great
on
their
pictures
and
exterior
facade,
their
modus
runs
on
a
bait
and
switch
scheme
and
in
reality:
1.
No
working/stable
WiFi
(out
of
range)
or
once
accessible
speed
is
disappointing
that
mobile
data
is
faster
is
more
reliable
and
stable.
2.
Even
if
you
report
item
1
they
take
their
time
on
addressing
it
or
even
providing
status
on
how
or
when
it
will
be
resolved.
3.
The
room
was
old,
there
were
a
lot
of
small
cockroaches
roaming
around,rusty
bathroom
faucets
&
the
walls
are
not
soundproof.
4.
Sanitazion
and
maintainance
of
the
place
is
not
a
priority
as
upon
entering
the
room
you
will
notice
dust,
hair
from
previous
guest,
unclean
cups,
plates
and
utensils
with
again
also
have
cockroaches
playing
hide
and
seek
(cheap
motels
are
even
better
than
them
on
this)
5.
There
is
a
corkage
fee
but
no
restaurants
nearby
that
will
force
you
to
order
food
from
them
which
is
OVERPRICED.
6.
The
food
here
is
horrible
and
the
portion
are
too
small.
7.
The
chlorine
in
the
pool
was
too
strong.
Smell
sticks
for
almost
a
day.
8.
Location:
the
streets
around
the
hotel
are
not
safe
to
walk.
Too
many
street
vendors
and
homeless
people
staying
outside
the
hotel.
9.
The
service
is
very
slow
and
the
front
desk
don’t
know
how
to
apologize
and
pacify
their
guests.
10.
Staff
were
placing
announcement
or
safety
reminders
by
banging
on
the
wall
despite
knowing
we
are
still
still
checked
in.
11.
They
don't
give
a
heads
up
and
prioritize
privacy
of
their
guest
as
there
was
an
incident
that
our
curtain
was
open
and
staff
were
cleaning
or
passing
by
the
window
/
roof
12.
Aircon
looks
run
down
and
does
not
consistently
work
properly.
I
would
not
recommend
this
hotel
for
family
or
couple
who
are
looking
for
a
relaxing
stay,
accommodating
staff
and
peaceful
environment.
Thanks
to
Agoda
they
refunded
our
1
night
stay
and
were
more
responsible
to
our
concern
and
issues.
Unlike
the
hotel
manager
who
does
not
even
show
empathy
towards
us
even
if
we
have
already
experienced
and
reported
all
the
sub
standard
quality
of
their
hotel
and
services
they
have.
Manager
sounded
more
frustrated
vs
us
and
was
not
open
minded
on
how
to
settle
or
meet
halfway
on
our
concern.
He
even
sarcastically
stated
that
we
should
have
raised
concern
earlier
regarding
the
pests
and
cockroaches
as
if
they
have
a
schedule
on
when
they
will
show
up
and
show
how
infested
their
rooms
are
(we
have
video
and
pictures
with
date
and
timestamps
of
the
pests
in
our
room
its
plus
for
that
we
did
not
caught
on
video
all
of
the
pest
since
we
panicked
and
killed
most
of
them
already)
All
in
all
good
for
AGODA
for
showing
how
to
properly
attend
to
guest
concerns
side
note
that
a
stricter
and
more
trasparency
on
hotels
listed
on
the
site.
For
the
hotel
itself
0
stars
especially
for
helath
and
sanitazion
concerns.
1 person found this review helpful 👍