1/5 Katie B. 9 months ago on Google
canceled
my
membership
including
training
membership
and
they
are
still
charging
me
for
trainer
even
though
the
front
desk
team
when
asked
multiple
times
first
on
the
phone
then
in
person
when
i
went
to
pick
my
lock
up
told
me
that
my
last
training
payment
would
be
the
one
that
was
scheduled
to
come
out
in
a
couple
of
days.
now
i
am
being
charged
again
and
they
are
refusing
to
put
it
back
into
my
account
even
though
their
contract
states
that
it
has
to
be
canceled
in
a
15
day
period
which
it
was.
today
is
day
21
of
me
canceling
the
membership
but
they
said
it
falls
in
that
15
day
window.
Also
this
gym
is
TERRIBLE
when
it
comes
to
their
child
care.
they
lost
my
child
and
had
no
idea
she
even
got
out
of
the
room.
i
found
her
and
at
that
point
the
front
desk
guy
noticed
her
and
came
up
to
her
as
i
noticed
and
said
"is
this
yours?"
never
asked
me
to
prove
she
was
mine
by
asking
for
ID
or
asking
to
see
her
club
card
i
could
of
been
a
stranger
and
said
yes
and
walked
away.
All
they
gave
me
was
a
sorry
we
lost
your
kid
hoodie
and
temporarily
froze
my
account
for
a
couple
of
months
so
i
would
keep
quiet
but
when
lily
broadcasting
took
over
they
said
it
was
done.
they
also
temporarily
put
up
a
gate
to
block
kids
from
getting
to
the
door
that
people
leave
open
all
the
time.
then
they
got
tired
of
it
being
in
the
way
so
for
a
while
they
only
put
it
up
when
they
saw
my
daughter
i
would
hear
the
staff
say
my
child
is
here
so
we
need
to
put
the
gate
up.
so
it
can
happen
again
to
anyone's
kid
and
next
time
they
might
not
be
so
lucky.
someone
can
easily
kidnap
their
child
or
their
child
could
get
severely
hurt.
this
is
unacceptable
I
was
too
nice
at
the
time
to
look
for
legal
guidance.
i
have
been
angry
about
it
ever
since
and
lost
trust
in
their
child
care.
I
did
not
like
having
to
bring
her
as
a
single
mom
i
had
few
options
but
i
kept
noticing
the
door
being
left
open
wheni
was
dropping
off
or
picking
up.
and
took
note
of
the
gate
not
being
used
or
eventually
used
to
keep
the
kids
out
of
their
computer
area
instead
of
trying
to
keep
them
safe
inside
the
room.
Edit
I
would
like
to
add
I
canceled
my
membership
including
training
and
locker
on
July
20th.
my
next
billing
date
according
to
the
agreement
i
have
in
my
emails
say
my
next
payment
was
due
the
22nd.
you
pay
per
training
session
now
and
i
picked
to
have
it
billed
every
2
weeks
for
the
sessions
I
was
using.
if
I
canceled
on
the
20th
and
the
next
payment
was
the
22nd
then
there
is
absolutely
no
reason
why
their
manager
Paul
tried
gaslighting
me
on
the
phone
saying
that
todays
payment
was
in
the
15
day
cancellation
window.
that
would
mean
my
next
payment
if
i
didn't
cancel
was
due
on
the
5th
which
is
just
being
processed
today
on
the
9th.
either
way
the
5th
was
17
days
after
the
canceled
membership
and
should
not
have
been
charged.
this
matter
is
currently
being
disputed
with
my
bank
and
at
this
point
legal
council
is
being
looked
into
for
the
previous
issue.
a
review
has
also
been
sent
to
Erie
news
now
so
they
know
what
kind
of
gym
they
are
named
after
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