5/5 Mia C. 3 months ago on Google New
I
usually
love
Raven
Forge's
products
but
was
left
disappointed
on
this
occasion.
I
received
the
Clansman
Axe
from
my
partner
for
Christmas
and
it
looked
amazing
when
taken
straight
out
of
the
box.
It
was
really
well
balanced
and
the
blade
was
nice
and
sharp.
It
felt
good
to
hold
in
the
hand
and
not
too
heavy.
Unfortunately,
when
chopping
some
wood,
the
leather
around
the
handle
snapped
and
the
blade
came
off.
Aside
from
the
obvious
safety
issue,
I
was
really
disappointed
in
the
quality
and
the
lack
of
functionality.
I'd
only
been
chopping
wood
for
8
minutes
when
it
broke.
I
put
the
blade
back
onto
the
handle
and
it
was
at
this
point
I
could
see
the
obvious
quality
issues.
The
blade
was
slightly
pitted
along
the
top
and
it
didn't
look
as
if
a
wedge
had
been
used.
I'm
also
not
sure
whether
someone
was
having
a
bad
day
when
they
put
this
axe
together
but
a
real
mess
had
been
made
along
the
eye
and
top
of
the
handle.
I
suppose
they
thought
it
would
be
hidden
by
the
leather
straps
and
to
be
fair,
it
probably
was
as
I
didn't
initially
notice
when
it
came
out
of
the
box.
This
company
usually
produces
really
good
items
and
would
absolutely
recommend
some
of
the
knives
but
maybe
give
the
Clansman
Axe
a
miss
if
you're
thinking
of
purchasing.
Update:
Someone
from
Raven
Forge
has
now
been
in
touch
and
I
have
to
say
their
customer
service
is
second
to
none.
They
offered
to
send
out
a
replacement
axe
on
the
return
of
this
one.
I
made
the
decision
to
decline
this
request
as
I
didn't
see
it
fair
to
send
the
axe
back
having
been
used
and
I'd
already
had
someone
look
at
it
who
has
made
the
necessary
repairs.
It
now
functions
great
:)
Raven
Forge
have
offered
to
send
a
free
item
with
my
partner's
next
order
which
I'm
really
grateful
for
and
also
didn't
expect.
Thank
you
guys!
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