Total segregation, especially out front with that security guy snarling at everyone to form 2 lines, felt like I was back in school! I can't use the gym, but I can share my germs in the pool w everyone else, and apparently coffee can give you covid! So I couldn't order a coffee at the Cafe there or buy my daughter a drink.

Hello, and Happy New year to all of you. The three star rating is purely for the Gym. Anybody that has done any form of weight training /body building. (Not Weight Lifting) will endorse the following. A Gym should not be Air conditioned to the extent that you are feeling cold. A Gym is a place where you work hard to develop a sweat, burn fat, and condition your body, and hopefully achieve your required goals. Air conditioning stops all of the above. At Armadale aquatic center (Gym) not only do you have the Air con, you also have fans blowing, which exaggerate the cold temperature. I personally have used and trained with weights the majority of my life. I find it most uncomfortable, when I do eventually obtain a sweat and a cold fan is blowing on my body. See attached, photo, that says, the more you sweat, gets rid of harmful substances within your body. A Cardio workout, presumably, makes your Heart beat faster, which in turn generates heat. However you cannot generate heat when the Air Con is making you feel cold. To Quote my attachment. "Working in an A.C. gym, could cause muscle tear" Unquote To reiterate, one wants to burn calories, not work in a cold atmosphere. And to add to the discomfort, listen to music that eventually will give you hearing problems. I would really love your feedback. Kind regards David.

The atmosphere as soon as you walk in the door has you excited to exercise! Friendly staff and a great range of pools with spa & sauna along with fun group exercise classes to suit all. I am getting so much value for only $1.50 more than I was paying at your average gym where you walk in, put on your headphones & use the machines. Love this place and will miss it when I return to NZ.

Price is not bad per fortnight. They change the timetable then you show up for a class for 9.20, you are late by 5 mins and they won't let you in. Knowing full well you didn't know the new timetable. I drove in school traffic and pouring rain and wasted fuel to get there 5 mins early for my class to be pushed away. What the hell am I paying for!

Every time we've come here we've had a bad experience. Firstly we came to pick up our sister who unfortunately was not answering her phone and we were told if we wanted to go get her we had to pay a dollar per person. I get that for a spectator you pay that, but not for someone trying to pick up somebody! Then the second time we came here to swim. We got moved THREE TIMES in 20 minutes for the booked classes. They told us to leisurely swim in the walking lane while others are using it! Not to mention I can't swim very well, so I needed to be near a wall otherwise I'd get told off for holding the ropes. They said there's nothing they can do. With nowhere to swim in the outdoor pool, we went to the indoor one. 4 classes in there too. So we went to get our money back. The lady who dealt with our complaint was lovely and heard our story, we appreciate it. But the lady who originally served us had the nerve to tell us "I told you it was busy". Moving 3 times in 20 minutes is not 'busy', it's unusable!

Excellent & well thought out facilities for fitness & well being. The gymnasium is fitted out with all the latest exercise equipment as well as a cycle room. The various pools are fantastic for water walking as well as swimming. The Steam room & Spa add to the overall experience.

Good Service, Happy Atmosphere, but Disappointing Food and Safety Concerns of the café. This café offers friendly service and a cheerful ambiance, making for a pleasant experience. However, the food was a letdown, with chips tasting reheated and excessively salty. I also experienced discomfort afterward, raising worries about food safety. The coffee and milkshake weren't satisfying either. Until they address these issues, don't try their food.

This is our favourite swimming place. It has cool features like bubbly, warm seating spots in the middle pool, and a high water sprinkler feature, too. It has an outdoor general swim area with a low and deep end and an indoor lane 25m lap pool with walking lanes and slow swimming and fast swimming lanes. There is plenty of shade, seating, beautiful trees around, and it also has a playground and grassed area. There is a small baby paddle pool and free lockers available that you can put a lock pin on, and many helpful lifeguards available. It also has a good indoor cafe. We've always enjoyed our time there.

Nice place. Pools are heated which is great, but seems like they only run 1 temperature all year round, would like a little hotter sometimes when it's cold outside. $10 to just use the saun/spa per person is a little steep when I only paid $13 for 3 people to use the pool..¿ service at the Cafe is atrocious and exorbitant prices for small portions.

True that Armadale Fitness has a rule that you can't join a group fitness class when late. But because I have been in their classes where some fitness instructors start their fitness 5 minutes later to give bit of allowance for participants to arrive and I recall one instance when the tag machine was already closed and a participant was allowed in, and even one intstance when an instructor herself was 15mins late(of course someone covered up for her to stat off), one would think they give more understanding when I myself was late for only 3 minutes because of their full car park on a day when we had the heat wave 25/11(when everyone just want to go use the pool). Because of the above instances, I was thinking it's "okay" to still enter the class when the tag machine was already covered as I was only 3 minutes late. I proceeded to the back and I started to join the dancing(it was a Zumba class). Instructor came to me and told me I can't join the class as I was late. I said sorry and explained my situation, but she flatly said I can't join. So I went out. It hit me that was too strict and harsh. I was upset of the whole treatment. I raised this with AFAC management team but they just justified their written rules. I thought that's really double standards. I confirmed to end membership on 28/11 as it was not a positive experience for me and no longer have the intention of using their services from then. I asked them to refund the direct debit they made from my account on 28/11 which is for another fortnight 8/12 but they refused as I needed to meet their notice period as per agreement. So yeah they refused to refund me something they know I didn't use anymore. For a club who tries to promote positivity and fun for all their members- how the Zumba instructor treated is just contradictory to that mission. 3 minutes lateness won't cause injury due to no warm ups and I do not think it distracting to members as I have enough sense not to join when I know I'm 5 minutes later or so😋. Maybe fix the parking situation first before you implement this kind of strictness.

This place is a great family friendly space and an asset to the Armadale area. My kids have swimming lessons every week. The instructors are fantastic the kiddos have loved being taught by everyone so far 👍 Coffee leaves a bit/lot to be desired 😔 but doesn't stop the family from making a splash in the evenings. Small blemish on a great venue.. Great work folks!

Awesome Gym. Staff are brilliant. Pools have been updated and are different to how they used to be.It’s a great place for a swim followed by a quick coffee from the cafe.

I still can't access depisite another one on one your staff any classes coming up except rowing machine Mon-Fri. I'm more interested in Yoga classes and I was interested in the float program??? It seems I require a bit more technical help. I felt a bit useless when I came in today and I'm unsure about keeping my membership because I'm not very technical. Sharon Hill

Love the new spas and aquatic upgrade haven't really been in years but now I've got a membership looks really nice definitely recommend a visit if your new around armadale and also if you have kids they will love it to nice little cafe and gym to

Awesome place, gym and pool in one building. Staff very professional, very helpful, happy atmosphere. Definitely will recommend AFAC.

The pools are heated and not too crowded. Good size spa and sauna. Showers are hot and have taps Not buttons. Nice coffee shop with lots of meal options. Even a great work desk. I has a big gym but I have not used it yet.

Lots of different areas, well priced, swimming lessons available for all. They keep the pools clean and are great with pool safety

Always friendly

Facility is good, love the heated pool and lots of lockers in shower room, they even have hair dryer.

Nice & new for young kids, thermally heated, good outdoor space, good heated pool/spa, good gym, excellent creche, good shower facilities, lots of trees for shade in carpark. Creche is limited up to 12pm only. For the casual attendee and someone who does not visit at peak usage hours, this place is tops. The only time I don't love this place is when it is So popular on hot school holidays that I can't even get a parking spot for my toddler(s) to attend his $16.50 30min swim lesson on time + casual visitors choke up the entrance gantry (only one line, no staff tells you how to scan your ticket for the first time - and if you offer to help a stranger, they might bark back at you because that is the mentality of the local clientele). Oh, and also when you subscribe to an aquatic membership and they close all the lanes you could use indoors leaving 2-4 patrons to share ONE fast lane and 4-6 patrons ONE slow lane because of Swim School and Swim Club hogging the lanes between 3-5pm (and those closed lanes are often left completely empty for 15 mins either end while they prep). I wasted my membership for a couple of months when this pattern didn't change, and now rely on casual attendance instead. Be aware sometimes the front desk staff can overcharge you for entry. Know your prices for the age group. They are however, patient and friendly. And sell any swim gear you might need for lessons. All the info and forms you need can be found on their website.

My kid does swimming lessons here. The school swim team is very professional. The centre is very new and modern with a huge gym, gym classes, crèche, outdoor thermal heated 50 meter pool, indoor junior pool area with whirl pool, spa jets, fun showers, an indoor 25 meter pool, a smaller warm and cozy hydrotherapy pool for bubs and mums classes as well as therapy for physio, spa and sauna. Change rooms have plenty of toilets and showers. My only gripe is there should have been more family change room facilities. The staff are friendly and helpful. Prices are decent too.

Understand you need to do maintenance on showers, toilets etc..but why do it during peak time? And why not fix family/disabled showers first so you have something to use when closing entire female section?

My whole family comes here and everything is commendable . Swim lessons fir young ones are excellent , very lovely instructors . Gym is state of art , and love the spa here ! Great value for money !highly recommend.

My Daughter loved this place. Ideal for kids of all ages, she is 2 and a half, still had many places she could go. Free lockers to keep your goodies in was great peace of mind. Eventually, swimming lessons will be happening there as the layout for it is excellent.

Great services, friendly welcoming staff who remember your name and always say hi. I love coming here and using their créche facilities for my kids while I use the health club and spa.

Absolutely love this place, haven't got a bad thing to say about it! I do wish the creche use was included in the gym membership but it's not too expensive if you don't need to use it often! My daughter has swimming lessons here too, she's 14 months old and we started at 6 months, it's been great and she's doing wonderfully even though we've missed a lot of lessons

I have signed my babybup for swim lessons. It is very inconvenient that there is no change room with a change table to allow parent and baby to change. I do not like using the disabled amenities as I feel as if I am taking from them. Also, after swimming having to go into a cold environment to change baby is not ideal. The swim lesson for baby is advertised as a warm environment which is not 100% accurate. Only been to 1 Leeson and the teacher was not I'm so will not comment on the actual lesson.

Haven't visited the centre since the refurbishment. I love coming here!! It's modern, clean and never so packed you can't move.

Great for the whole family. Many different pools for all ages and fitness levels. Great spa which is huge.

Since upgrading the centre, the Armadale Pools have become a thing of beauty. Clean and bright inside, a splash pad, playground and bbq's outside, this is a really nice space to come spend a few hours on a hot summers day. There's plenty of parking but even then some days it can be hard to find a spot. The gym and swimming lessons available are also a high quality service, and the staff and life guards are pleasant to be around.

I hadn't been here for over 20 years or more. I knew that it had an upgrade a few years ago. I was amazed at how great this facility is. All kinds of pools, gyms and other facilities. Lots and lots of people and the staff we dealt with were professional and accommodating.

Lovely and clean, modern and spacious facilities, even with all the school kids too, in their lessons. Pleasant and helpful staff, and customers. Will be back again to visit soon.

Have been attending Armadale pools with my son for the last six months. I noticed that the grime around the warm lap pool has never been cleaned in that time. We did an experiment and scrape off some of the grime and every time we come back the marks we made/cleaned remains and new grime is starting to form. This is proof that no-one is cleaning the ring around the pool and honestly it's revolving. ***Edit*** Please do ask me to contact you further. You have been informed about the problem. I shouldn't need to take it further for you to do something about it.

Everyone is so nice and helpful except for Vivian at the cafe. She seems like she has an attitude problem, didn’t treat me well, was rude and inconsiderate. I have autism, Tourette’s and very high anxiety I did not ask to be mistreated, after my experience with her I was shaken with anger. Also she found it funny that I had Tourette’s. If she doesn’t change her act and still mistreats me I will bring my own food. I honestly don’t have time or energy to deal with people who clearly think they’re better than anyone else and deserve to mistreat a customer for speaking up about a wrong order.

Staff are always friendly, but please build another carpark, holiday swimming lessons group fitness classes an just warm weather people going swimming.there is no parking, booked for a class but can't park anywhere, it's so chaotic an tight

So good! Highly recommended. It would be great if they had a few more group fitness times early morning, the current classes book out quickly.

This is the best centre anywhere I have ever been. Great classes swimming pools very helpful staff great prices to join. Great gym and sauna. Can't recommend it enough

Having experienced the noisy water-features of the Cockburn Aquatic Centre, I was not expecting much better from the Armadale one but, boy, was I surprised. The modern, clean and family-friendly Centre is definitely on the list for a revisit as the facilities are well-managed with inviting reception staff and vigilant life guards who quickly and quietly put an end the the noise created by rambunctious teens. Well done, City of Armadale.

Great to have a community pool close to home! Friendly staff. Good facilities. Weekly swimming lessons with unlimited entry during the week.

A very good facility for almost all fitness and aquatic activities. Staff is very motivated to teach and staff at the reception is super helpful. A good place to learn how to swim.

I met Matthew at the counter, he was so informative and I felt so welcomed, I wanted to sign up straight away. He gave me the forms to fill in and then it was Kylee’s turn, she was professional and helpful, gave me a tour and left no stone unturned. This is the best customer service I have received in a very long time, the facility looks great too.

I love going here. There are many different pools for all ages. Spa, and Steam room. The inside pool is warm and the big outside pool is lovely and cold. This is a great place to go to for a family day out.

Best place ever there's a good membership price as we'll god bless

Love it here. Great facilities. But overall too small for the number of people who utilize it.

great pool

It's a good family friendly place to spend a day with all the kids in the family it's the one place they all got along!

Good place to go swim in

It's the best place all the staff are nice

By far the best swimming complex in WA

Love it new facility r great

Everything you could hope for, I've only used the pools, bit I have family members who use other amenities

I love my kids there for swimming

Came here expecting a small town pool but omg this is an amazing facility, so many different pools/water features for all ages and abilities. 10 out of 10!

Very professional

A good facility

great place

Best pool in the State by kilometres

Fantastic pools and spa steam room and Sauna and a very nice Gym

Where do I begin? The staff behind the counter seem more interested in talking to one another then serve the long line of customers waiting in front of them, being understaffed is no excuse! I'd love a job as a lifeguard there, they all seem to be havng a great time laughing and carrying on in small groups with their back to the swimmers, instead of doing their job. You have to wait forever for one of them to causally look in the direction of the swimming pool and get their attention. Sure the place doesn't have much money but what is going on with that spa? Surely you could've picked one that resembled a normal, everyday functional spa, what a joke. Get some tips on how to run a decent Aquatic Centre from Cockburn ARC, they know what they're doing. Lift your game!

Was good pretty busy being school holidays and vac swimming happening but the kids had a great time

Was not impressed that they had vac swim and that they didn't maintain the social distancing. We are members all year round and the fact that they take up so much room for these lessons inside is ridiculous. Its not as if there are suitable out door pools for young children either.

Sensational WOW OH WOW Pools are so Great Outside Water Play Zone Awesome Roomy Amenities Best cafe Plenty of lockers

great modern facilitys but i prefered the pools before the remodle. don't sign up for swimming lessons here as the teachers are very mean and strict.

Family friendly, good water, friendly staff

It was good

Wouldnt mind getting to know a couple of the lifeguards a little better

Always clean, friendly staff

Very nice centre. A huge variety, suits all ages.

Great place for the kids to have fun.

Nice family day out with the kid's

Very nice, been going there since the renovation finished last year, staff are friendly and helpful, place is always clean and tidy

Fantastic gym and aquatic centre. The refurbishment has made it a lovely place.

Big change for the better

Kids loved it

Best gym/pool

Its good .

I love this it has the best swimming pool

This a fantastic place, top class gym and pool, great people