Besek Malang image

Besek Malang

Tourist attraction β€’ Craft store β€’ Manufacturer β€’ Box lunch supplier β€’ Handicraft β€’ Lapidary β€’ Haberdashery

🫀 PROS: -Complete collection -Can be custom size CONS: -Not well managed and professional especially for customer service. -Pricing information that changes, even though there is already written information via WA about the details of the order price, when the price change changes. When asked the an... People often mention tidak, bisa, harga, besek, untuk, saya, customer, yang, barang, price,


Address

Jl. Taman Borobudur Tengah No.30, Tunjungsekar, Kec. Lowokwaru, Kota Malang, Jawa Timur 65142, Indonesia

Website

besek-malang.business.site

Contact

+62 821-3136-1862

Rating on Google Maps

4.50 (99 reviews)

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Featured Reviews


Frequently mentioned in reviews: tidak (21) bisa (15) harga (13) besek (11) untuk (10) saya (10) customer (9) yang (9) barang (9) price (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 cici i. 2 years ago on Google
    (Translated by Google) PROS: -Complete collection -Can be custom size CONS: -Not well managed and professional especially for customer service. -Pricing information that changes, even though there is already written information via WA about the details of the order price, when the price change changes. When asked the answer is not professional at all, just stick with the changed prices. -There seems to be no QC, because of the big name and the appearance of the business that looks professional (on social media) we believe that we don't directly re-check the items we bought (50pcs), when we checked it turned out that there were approximately 18 pcs that were defective in production, to be more precise. the workmanship is not neat (untidy, original, scribbled patterns that are still everywhere and cannot be lost, pattern pieces that are skewed, loose/torn stitches, etc.). When complained, the response was very unprofessional, only insisting that the item could not be returned if it was more than 1x24 hours. When we finally returned it to the outlet, and complained there was no effort at all to check the items we returned, NOT CHECKED AT ALL while we were there and complained. Mbok, at least look at it for verification, you know, what does the customer mean, then whether the damage is minor or not, can it be repaired or not, maybe give the customer another solution. But her sister is only adamant and very defensive if she can't be exchanged. Even though this condition should be a good input for the company to improve the quality of goods from suppliers/craftsmen. When given input, regarding product QC, the reason was "poor father who made it old" We 'finally' were able to get a refund for the item that was not okay, and the price difference, after a long debate. Suggestions for other buyers, directly QC goods on the spot. (Original) PROS: -Koleksi lengkap -Bisa custom size CONS: -Tidak dikelola dengan baik dan profesional terutama untuk layanan pelanggan. -Info harga yg berubah-ubah, padahal sudah ada informasi tertulis via WA tentang rincian harga pesanan, ketika pengambilan harga berubah. Ketika ditanya jawabannya ga profesional sama sekali, keukeuh aja dengan harga yg berubah. -Tidak ada QC nampaknya, karena nama besar dan penampakan bisnis yang terlihat profesional (di sosial media) kami percaya saja tidak cek ulang langsung barang yg kami beli (50pcs), pas dicek ternyata ada kurang lebih 18 pcs yg cacat produksi, lebih tepatnya sangat tidak rapi pengerjaannya (jahitan yg tidak rapi, asal, coretan pola yang masih ada dimana-mana dan tidak bisa hilang, potongan pola yg miring-miring, jahitan lepas/sobek dll). Ketika dikomplain, responnya sangat tidak profesional, hanya ngotot barang tidak bisa diretur jika lebih dari 1x24 jam. Ketika akhirnya kami kembalikan ke outlet, dan komplen tidak ada usaha sama sekali untuk mengecek barang yg kami kembalikan, TIDAK DICEK SAMA SEKALI selama kami disana dan komplen. Mbok ya at least dilihat untuk diverifikasi gitu lo, apa sih yg dimaksud customer, trus apakah kerusakannya minor atau tidak, apakah bisa diperbaiki atau tidak, mungkin kasih customer solusi lain. Tapi mbaknya hanya ngotot dan defensif sekali kalau tidak bisa dituker. Padahal harusnya kondisi seperti ini bisa jadi masukan bagus buat perusahaan untuk memperbaiki kualitas barang dari supplier/pengrajin. Ketika diberi masukan, tentang QC produk, alasannya malah "kasian bapaknya yang bikin sudah tua" Kami 'akhirnya' bisa mendapatkan refund atas barang yg tidak oke, dan perbedaan harga, setelah perdebatan panjang. Saran untuk pembeli lain, langsung QC barang di tempat.
    9 people found this review helpful πŸ‘

  • 1/5 Alexandra B. 3 years ago on Google
    (Translated by Google) The items are good and can be an eco-friendly alternative, but the shop system is bad, the service is also bad. Everywhere, pay first get first, just because you are afraid that there are purchases via online / whatsapp that have not been recapitulated, items that should be available are said to have been paid for (even though they haven't) even though we need those items. If you have an online store, it's better if the stock is separated, or you have a clear order system. The next day we ordered via WhatsApp, said it was available, yes, the sister was a lie. Now people go back and forth. Anyway, it's good to learn to serve buyers. You don't have to be excited about it, but if the customer asks, at least the answer is not to stretch and don't wear a mask. (Original) Barangnya bagus dan bs jadi alternatif yg eco friendly, tapi sistem tokonya buruk, pelayanannya jg buruk. Dimana-mana pay first get first, cuma karena mbak mbaknya takut ada pembelian via online/whatsapp yg belum ke rekap, barang yg harusnya available dibilang sudah dibayar orang (padahal ya belum) padahal kita butuh barang itu. Kl emang punya toko online baiknya stock dipisah, atau ya punya system order yg jelas. Hari berikutnya kami order via whatsapp bilangnya available ya brrti mbaknya bohong aja. Kl gini kan orang jadi bolak-balik. Anyway, ada baiknya belajar layanin pembeli. Nggak harus yg heboh gimana, tp kalo customer nanya ya at least dijawab jangan sambil selonjoran dan ga pake masker.
    8 people found this review helpful πŸ‘

  • 5/5 pratama h. 3 years ago on Google β€’ 310 reviews
    little bit costly.. but artistic..
    1 person found this review helpful πŸ‘

  • 5/5 Bambang L. 3 years ago on Google β€’ 18 reviews
    Termurah dan terlengkap harga sama kayak di pengrajin, enaknya banyak pilihan gak kyk di pengrajin hanya beberapa tipe aja, Rekomended yang yang usaha Kuliner
    5 people found this review helpful πŸ‘

  • 5/5 Ignatius b. 1 year ago on Google β€’ 157 reviews
    anyaman bambu aneka model. bisa grosir atau satuan harga bersahabat

  • 1/5 Gladys G. 3 years ago on Google
    (Translated by Google) Quite disappointed with my second purchase. I'm from outside the island so I can't see it myself. On the pricelist, it says basket sokase and the picture has a handle. At the time of the recap, it was just a mere pillar which I thought represented his name because there were no other similar names. And the shipments are sent without a handle. Because I was not sent a pricelist, there is another type of support so I think the type of support is cm 1 which has a handle. And the seller doesn't want to be responsible, blaming me as a customer. Even though when I asked how it was at the beginning, I also called it RANTANG SOKASE, when the recap changed the name to SOKASE, who would have thought it was a different product. And the way to handle buyers and not to be blamed is quite disappointing for me because I can't sell the brand. The purchase price is quite expensive but the brg doesn't look luxurious. Hopefully there are no other buyers who can't immediately see the brand who are disappointed again. (Original) Cukup kecewa dgn pembelian kali ke2 saya. Saya dari luar pulau jd tidak bs lihat brgnya sendiri. Di pricelist tertulis rantang sokase dan gambar ada gagangnya. Waktu direkap memang cuma sokase aja yg saya pikir cukup mewakili namanya krn tidak ada nama mirip2 lainnya. Dan yg dikirimkan besek tanpa gagang. Krn saya memang tidak dikirimkan pricelist ada sokase jenis lain jd saya pikir jenis sokase ya memang cm 1 yg bergagang. Dan penjual tidak mau bertanggung jawab, menyalahkan saya sbg customer. Padahal waktu saya tanyakan brg di awal juga saya namakan RANTANG SOKASE, ketika direkap berubah nama jd SOKASE siapa yg sangka itu produk yg beda. Dan cara menghandle pembeli dan tdk mau disalahkan cukup mengecewakan saya krn saya tidak bisa jual brgnya. Dgn harga beli cukup mahal tp brgnya tidak terlihat mewah. Semoga tidak ada pembeli lain yg tidak bisa langsung lihat brgnya yg dikecewakan lagi.
    2 people found this review helpful πŸ‘

  • 5/5 Wahyu K. 1 year ago on Google β€’ 109 reviews
    Besek Malang menyediakan kebutuhan hampers. Goodie bag, tas, dan ragam kemasan lain ada. Mulai dari yang retro hingga yang kekinian. Bahannya kualitas terbaik, bisa dirasakan dengan sentuhan tangan. Harga terjangkau. Karyawan ramah-ramah. Melayani pembelian offline maupun online.

  • 5/5 osalia o. 1 year ago on Google β€’ 86 reviews
    Tempat belanja besek dan segala macam nya , dgn harga yg masih sangat terjangkau πŸ‘πŸ‘πŸ‘

  • 5/5 Bagus R. 3 years ago on Google
    (Translated by Google) many choices of types and motifs besek here. various sizes and colors can also be on request. suitable for those who need a basket as a delivery because this product is environmentally friendly ... (Original) banyak pilihan jenis dan motif besek disini. berbagai ukuran dan warna juga bisa sesuai request. cocok untuk yg butuh besek sebagai hantaran karena produk ini ramah lingkungan..
    1 person found this review helpful πŸ‘

  • 5/5 Yoni I. 3 years ago on Google
    (Translated by Google) Besek Malang has just occupied a new location behind BCA Borobudur. Various kinds of bamboo handicrafts are available here, especially bamboo crafts for baskets, baskets, bags. Can be used for hampers, gifts and other gifts. The price is very competitive, starting from 20 thousand, 30 thousand or more expensive. Of course the quality is not in doubt. If you buy more, you may get wholesale prices for certain products (Original) Besek Malang baru saja menempati lokasi yang baru yaitu di belakang BCA Borobudur. Berbagai macam kerajinan dari bambu tersedia di sini, khususnya kerajinan bambu untuk keranjang, besek, tas. Bisa digunakan untuk tempat hampers, seserahan dan juga kado lainnya. Harganya sangat bersaing, dari mulai 20rban, 30rban ataupun yg lebih mahal lagi. Tentu saja kualitasnya tidak diragukan. Kalau anda beli lebih banyak, bisa saja mendapatkan harga grosir untuk produk-produk tertentu

  • 5/5 Othman H. 2 years ago on Google
    (Translated by Google) Wholesale besek of various sizes, quite complete. (Original) Grosir besek berbagai macam ukuran, lumayan lengkap.

  • 5/5 Supplier Ayam K. 2 years ago on Google
    Saya suka, barangnya update terus, tiap butuh kemasan utk produk saya jadinya ga kesulitan carinya. Ada semua disini. Pelayanan oke, harga reasonable dan aksesnya mudah.

  • 5/5 Fike An N. 3 years ago on Google
    (Translated by Google) Providing various models of hampers, baskets, and other kitchen furniture made of bamboo. Prices vary according to size. The basket that I bought is 35k. Actually make a place for fruit (Original) Menyediakan berbagai model tas hampers, rantang, dan perabotan dapur lainnya dibuat dari bambu. Harga variatif sesuai ukuran. Keranjang yang aku beli ini 35rb. Sebenernya buat tempat buah sih

  • 3/5 Wanda I. 1 year ago on Google
    (Translated by Google) Actually the goods are good & the prices are relatively cheap, but unfortunately the service is not friendly, the maids there are very rude, very indifferent to buyers, the impression is that they don't really respect customers (Original) Sebenarnya barangnya bagusΒ² & hrg relatif murah, tpi sayang pelayanannya kurang ramah, mbkΒ²nya yg disana jutekΒ² banget, cuek banget sama pembeli, kesannya kurang begitu menghargai costumer

  • 5/5 heru n. 2 years ago on Google
    (Translated by Google) The most complete shopping place for hampers packaging materials in Malang city. Banuaj choice can buy wholesale or retail, competitive prices and complete choices. The area around Jl Borobudur Malang is in the middle of the Taman Borobudur Tengah housing complex. There is a display for visitors (Original) Tempat belanja bahan-bahan kemasan hampers terlengkap di kota malang. Banuaj pilihan bisa beli partai maupun eceran, harga bersaing dan pilihan lengkap. Area di sekitar jl borobudur malang di tengah perumahan taman borobudur tengah. Tersedia display untuk pengunjung

  • 5/5 Khairina W. 3 years ago on Google
    (Translated by Google) A shop that sells baskets of various complete models. All the handicrafts of bamboo weaving are available, not only baskets, there are tempeh and also woven bags. The model is good "and up to date. Those who want to give a gift with a unique container can try hunting here because the model is rustic and still cool. Serves large parties and retail. For retail purchases, min 5: 5. Competitive price. If you run out of models, you can chat first to contact them for retail purchases. ensure new stock dtg to the location. (Original) Toko yg menjual besek berbagai model lengkap. Semua hasil kerajinan anyaman bambu ada, ngga cuma besek ada tempeh dan jg tas anyaman. Modelnya bagus" dan kekinian. Yang mau kasih bingkisan dg wadah yg unik bisa coba hunting disini karna modelnya rustic dan tetap keren. Melayani partai besar dan eceran. Untuk pembelian besek secara eceran min 5pcs. Harga bersaing. Klo kehabisan model bisa chat kontaknya dulu utk memastikan stock baru dtg ke lokasi.

  • 5/5 Finda P. 2 years ago on Google
    (Translated by Google) Product quality is good. Prices are okay too. πŸ‘Œ There are lots of product choices (Original) Kualitas produk baik. Harga juga oke. πŸ‘Œ Pilihan produknya jg banyak

  • 5/5 Ananto C. 2 years ago on Google
    (Translated by Google) There are many kinds of products, the price is very affordable. I really recommend it (Original) Produknya banyak macamnya , harganya sangat terjangkau.rekomended pokoknya

  • 2/5 ervira v. 1 year ago on Google β€’ 1 review
    harga murah dan kualitasnya juga bagus. tapi pelayanan buruk. waktu dateng kesana mbaknya jutek banget, jawab pertanyaan sambil jalan, tidak ramah senyum, di awal bilang stock banyak waktu mau di payment bilang stoknya tinggal itu yg di display aja. Order kedua lewat whatsapp pelayanan juga buruk, mau di ambil grab bilang baragnya masih kosong. kenapa ga bilang kemaren sebelum di payment? padahal butuh barang cepet. kalo gaada seenggaknya bilang gaada, dan cepet2 konfirmasi. bukan waktu udah di bayar dan mau di ambil baru bilang gakada. Kecewa banget!!!!
    3 people found this review helpful πŸ‘

  • 5/5 titik r. 3 months ago on Google β€’ 2 reviews New
    Lokasi mudah dijangkau. Pilihan nya banyak. Pelayanan baik, super ramah.
    1 person found this review helpful πŸ‘

  • 1/5 Raymon B. 4 months ago on Google β€’ 2 reviews
    katanya buka, didatangi malah tutup pelayanan tdk bagus


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  • Service options
    • βœ“οΈ Delivery
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    • βœ“οΈ Same-day delivery

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