1/5 Phil L. 9 months ago on Google
We
have
bought
from
Tankk
in
Como
a
few
times
now,
and
while
the
food
has
always
been
quality,
unfortunately
the
service
has
not.
Last
night
was
a
prime
example.
We
phone
through
an
order
at
around
5:30pm,
with
a
specified
pick
up
time
of
6:30pm.
From
our
previous
history,
I
knew
it
wouldn't
be
ready
on
time,
so
I
got
down
there
about
6:35pm.
There
were
a
few
customers
there,
but
not
over
the
top.
Took
a
few
minutes
to
get
served
and
was
told
that
my
order
was
"10
to
15
minutes
away".
Not
great,
not
entirely
unexpected,
still
disappointing.
So
we
wander
around
the
corner
to
another
store
to
waste
a
few
minutes
browsing,
as
did
some
other
customers
that
arrived
while
we
were
waiting.
Get
back
to
Tankk
around
6:45pm
and
sit
down
to
wait.
At
6:50pm,
get
told
"another
5
minutes".
Sit
back
down.
Finally,
at
7:00pm,
the
staff
finish
boxing
our
meal
up
and
we
eventually
can
get
on
our
way
a
few
minutes
later.
Food
was
ordered
with
a
1
hour
lead
time
for
a
specified
pick
up
time,
and
was
HALF
AN
HOUR
late
for
that
specified
time.
An
$85
order
with
no
consideration
given
to
getting
it
out
on
time
and
not
an
offer
of
a
discount
for
the
half
hour
wasted
waiting
for
it.
Yes,
the
food
was
good,
as
usual,
but
was
it
good
enough
to
get
us
to
go
through
all
that
again?
No,
not
even
close.
As
I
hinted
at
earlier,
this
is
far
from
the
first
time
that
Tankk
has
let
us
down
on
this
sort
of
order.
We
are
well
aware
that
takeaway
food
has
varying
lead
times
throughout
the
night,
my
wife
used
to
co-own
a
fish
and
chip
shop,
hence
why
we
always
put
through
an
order
with
plenty
of
lead
time.
This
is
just
too
much,
and
in
an
area
where
there
are
several
other
fish
and
chip
shops
to
choose
from,
that
is
what
we
will
do
next
time.
