4/5 M M. 7 months ago on Google
Updating
my
previous
dining
and
service
-
focused
review
from
⭐️⭐️⭐️
to
⭐️⭐️⭐️⭐️
based
on
an
improvement
on
our
last
day.
On
the
morning
of
our
check-out
we
had
a
massive
improvement
when
we
had
a
new
waiter
-
Samuel
Kivuti
serving
us.
Samuel
took
the
time
to
explain
ALL
the
options
we
had
for
breakfast.
He
didn’t
just
leave
a
menu
and
go.
He
also
gave
recommendations
and
took
very
detailed
notes
for
every
person’s
requests
(huge
difference
from
the
previous
day),
so
our
orders
all
came
correct.
He
is
also
very
jolly
and
clearly
passionate
about
his
job.
He
constantly
checked
in
,
asked
about
refills
and
went
back
and
forth
with
no
complaints
to
ensure
that
we
were
as
comfortable
as
we
could
be.
I
recommend
asking
for
him
if
you
have
the
option
to.
I
had
opted
not
to
return
to
Soames
for
dining
but
Samuel
has
definitely
made
me
reconsider.
The
quality
of
the
food
was
also
different
on
the
morning
he
was
serving
us.
The
quality
of
eggs,
mandazis,
pancakes
were
significantly
better.
It
is
likely
the
teams
rotate
every
few
days
and
the
quality
of
service
and
food
may
change
depending
on
the
different
teams
capabilities.
So
my
overall
review
would
be
that
the
dining
experience
will
be
highly
dependent
on
the
team
(chefs,
waiters)
on
site
on
a
specific
day.
This
is
definitely
an
area
of
improvement
for
the
Soames
team
as
they
have
amazing
accommodation
which
should
not
be
let
down
by
their
dining
experience.