Puskesmas Ciptomulyo image

Puskesmas Ciptomulyo

Walk in clinic Community health center Public medical center

😠 The registration section takes a very long time, there is no priority for infant, mother and child patients, or at least they are separated. Hopefully in the future there will be a clear SOP for the registration process, so that the registration process is more effective and time efficient. People often mention service, friendly, registration, queue,


Address

Jl. Kolonel Sugiono VIII No.54, Ciptomulyo, Kec. Sukun, Kota Malang, Jawa Timur 65148, Indonesia

Contact

+62 341 329918

Rating on Google Maps

3.50 (133 reviews)

Open on Google Maps

Working Hours

  • Monday: 7:30 am to 12 pm
  • Tuesday: 7:30 am to 12 pm
  • Wednesday: 7:30 am to 12 pm
  • Thursday: 7:30 am to 12 pm
  • Friday: 7:30 to 11 am
  • Saturday: 7:30 to 11:30 am
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: service (12) friendly (10) registration (6) queue (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Efendi S W. 2 years ago on Google • 47 reviews
    The registration section takes a very long time, there is no priority for infant, mother and child patients, or at least they are separated. Hopefully in the future there will be a clear SOP for the registration process, so that the registration process is more effective and time efficient.
    10 people found this review helpful 👍

  • 4/5 Rizqita Ayu S. 4 years ago on Google • 45 reviews
    Friendly service, friendly staff. Still, patients have to be more patient while waiting in line. There are clean toilets too. After the holidays the queue is always snaking, but the service is still okay. Always improve :)
    9 people found this review helpful 👍

  • 1/5 septiana m. 8 months ago on Google • 6 reviews
    Service in treating patients is not good. I only took care of the reference letter but the process took a very long time, I waited almost 3 hours just for the reference letter, it was like I was being thrown around, here and there it was clear at the start that I was taking care of the reference but I was ignored instead I was told to wait. When a patient comes and doesn't understand, they should be directed properly, not looked down upon and as if they are blaming the patient for their ignorance.
    5 people found this review helpful 👍

  • 5/5 Novita K. 7 months ago on Google • 4 reviews
    First, go to registration for friendly service, and in the MCH room the midwives are also friendly and even in the LAB room the service is also friendly. From the point of view to completion, the service was very satisfying
    2 people found this review helpful 👍

  • 5/5 Aries S. 1 year ago on Google • 19 reviews
    Good

  • 5/5 Mentari H. 6 months ago on Google • 17 reviews
    Ciptomulyo Community Health Center is very complete for laboratory examinations

  • 5/5 wiwit y. 4 months ago on Google • 9 reviews
    Thank God, after having a tooth extracted, the doctor was patient and friendly, the nurse was also friendly

  • 1/5 Rano V. 5 months ago on Google • 6 reviews
    The admin is old

  • 5/5 Dek O. 6 months ago on Google • 6 reviews
    Friendly officers

  • 5/5 siti a. 6 months ago on Google • 5 reviews
    The service is friendly, good, even though the queue is long, it is still orderly. I hope Pkm Ciptomulyo can improve the system again so that you don't queue for too long, like making a machine to take the queue to the destination poly, so that patients only have to wait at the destination poly, not waiting in line at registration, then they are thrown back into the queue again. poly purposes but for doctors, nurses, midwives and other health workers, they are very helpful

  • 1/5 Anis K. 6 months ago on Google • 1 review
    First experience of going to this puskesmas and I'm tired of going to the puskesmas. The flow will be repaired again. It's a pity if it's the first time to check that the queue number that has been given turns out not to be used according to its function.
    2 people found this review helpful 👍

  • 5/5 Azizatus S. 5 months ago on Google • 2 reviews
    The old gentlemen at the registration did not explain well, and were not friendly towards patients. We need to teach service excellence so that we can be friendlier in providing service. Another thing is that the service at Pkm Ciptomulyo is very good and satisfying. Thank You
    1 person found this review helpful 👍

  • 1/5 Siti R. 6 months ago on Google • 1 review
    Long service. My sister had her gynecology checked, I had been waiting for 3 hours before she was called, but I didn't know she was told to come in and was told to wait again.
    1 person found this review helpful 👍

  • 5/5 Raffa R. 3 months ago on Google • 1 review New
    the immunization service is good here, now the security guards are good, friendly, polite and influential, not just sitting there but also providing number services, great now, hopefully the bad image will soon disappear with the arrival of new people.

  • 5/5 p17421193038 INTAN APRILIA NUR A. 6 months ago on Google • 2 reviews
    The service is friendly😘


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