The Key West Shell Warehouse image

The Key West Shell Warehouse

Tourist attraction Souvenir store

😠 The WORST customer service I ever had in my life. I asked this girl for a price and she just looked at me. After I asked the guy twice and he answer with a terrible attitude. Like he was doing me a favor. My friend went to pay and gave 100.00 bill but 5 seconds later she found change and want to giv... People often mention store,


Address

400 Wall St, Key West, FL 33040

Website

www.facebook.com

Contact

(305) 296-4776

Rating on Google Maps

4.50 (52 reviews)

Open on Google Maps

Working Hours

  • Monday: 9 AM to 5 PM
  • Tuesday: 9 AM to 5 PM
  • Wednesday: 9 AM to 5 PM
  • Thursday: 9 AM to 5 PM
  • Friday: 9 AM to 5 PM
  • Saturday: 9 AM to 5 PM
  • Sunday: 9 AM to 5 PM

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 D R. 2 years ago on Google
    The WORST customer service I ever had in my life. I asked this girl for a price and she just looked at me. After I asked the guy twice and he answer with a terrible attitude. Like he was doing me a favor. My friend went to pay and gave 100.00 bill but 5 seconds later she found change and want to give that instead. The girl gave her a nasty look and didn’t take it. We just bought in this store because it was for the kids and they really loved the stuff. If It was for me I wouldn’t have bought anything. A lot of people need a job right now and would be working there with a smile and a great attitude. His face says it all.
    2 people found this review helpful 👍

  • 2/5 John C. 2 years ago on Google
    The store is nice and it has many cute things things including shark teeth and a large variety of shells. Met this rude cashier leaving the store, I think he needs to cut his attitude and nails. If you can't smile every now and then at work, stay home don't bring your misery to me.
    2 people found this review helpful 👍

  • 5/5 Gelena K. 2 years ago on Google
    Very unique and crafty souvenirs along with regular ones. Saw very practicable items as well. All very reasonably priced. A must stop!
    1 person found this review helpful 👍

  • 5/5 Steven N. 5 years ago on Google
    The store is beautiful and nothing is overpriced. All the staff is so so nice. I highly recommend this place.
    1 person found this review helpful 👍

  • 5/5 Brad S. 2 years ago on Google
    Neat souvenir store. Lots of gift and keepsake ideas.

  • 5/5 Heather S. 4 years ago on Google
    Lots of unique, different items and friendly staff. I got several Christmas ornaments made of various shells that are just beautiful. Not your average tourist junk.

  • 5/5 Shane H. 3 years ago on Google
    Sooooooo many shells!! Its hard to not be a ocean/shell lover if you love places like key west! Definitely a MUST SEE!! They are very very affordable "surprisingly 🤫🤣🤣🤣🤘🏻

  • 5/5 Steve B. 2 years ago on Google
    Great store! Cary is always super helpful and friendly!

  • 1/5 Meraris P. 1 year ago on Google
    We went here to buy more than 300 dollars worth of souvenirs for Christmas presents just to come home and find out the person ringing us up did not put ALL of our things in a bag or did not hand us all of the bags. What a shame. This store needs to hire better, attentive staff. He literally took 15 minutes to ring us up while a line of 7-8 customers formed behind us. Be wary of where u get you souvenirs and PAY ATTENTION; total disappointment. I can the number online and it’s a busy signal. No chance at all to even try to purchase again.

  • 5/5 Dee L. 11 months ago on Google
    Great place for souvenirs! They have an amazing assortment of ornaments and Santas, and so many beautiful nautical pieces. We always stop in when we’re in Key West!

  • 5/5 Walter P. 7 months ago on Google
    So many things to choose from. Very nice and a great selection. Highly recommend it! I even bought my Christmas ornaments.

  • 5/5 Naikar M. 8 months ago on Google
    I went there and I spent the whole time in the jewelry section, the girl in there, Cinthia, was super nice and we talked a little bit, she also told me that they can do shipping all over the country, I'm so happy to know that because I fall inlove with so many pieces, I got two beautiful pieces from there and I'm so happy! 💖 Thank You!

  • 5/5 Bailey O. 7 months ago on Google
    There was a lot of great home decor in here. There was also some other great items as well such as seashells, mugs and those kinds of things. I like how you exit through here after the aquarium.

  • 5/5 Cj 9 months ago on Google
    So many nice things in this shop from shells, ornaments, gemstone rocks to jewelry and so much more. A must see.


Call (305) 296-4776 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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