3/5 Merbear L. 4 years ago on Google
We
had
a
girls
weekend
in
the
paradise
suite.
Upon
arrival,
the
code
we
setup
a
couple
of
days
before
was
not
working.
Called
customer
service
and
the
lady
was
being
extremely
rude.
After
telling
her
which
suite
we
were
trying
to
get
into,
and
the
name
on
the
reservation,
she
kept
calling
me
Melissa
when
I
told
her
my
name
was
meredith.
After
a
few
continuous
tries,
she
says...havent
you
been
there
before,
you
should
know
how
to
unlock
it.
No...it
was
my
first
time
and
I
told
her
that
along
with
my
name
again
and
that's
when
she
apologized.
I
also
had
to
ask
her
about
parking
as
it
wasn't
very
clear
where
we
can
park.
Continuing
her
nasty
attitude,
she
tells
me
to
park
on
the
side
of
the
house,
three
cars
can
fit
there
and
when
I
told
her
other
guests
parked
but
didnt
back
in
all
the
way,
she
tells
me...park
it
on
the
street
and
pay
for
it...
keep
the
receipts
and
they'll
reimburse
me.
We
ended
up
finding
parking
where
we
didnt
have
to
pay
but
they
should
let
guests
know
about
this
beforehand.
Emailing
the
manager
through
the
site
was
also
pointless.
I
only
heard
from
them
once
before
arrival
when
I
asked
about
a
late
check
out.
There
was
supposed
to
be
a
second
email
with
the
wifi
password
and
key
code
etc.
That
was
never
sent
and
still
never
replied
to
me
on
the
day
of
checkout
when
I
sent
a
message
asking
the
day
we
arrived.
So
all
in
all...management
is
completely
rude
and
inattentive
to
new
guests.
The
paradise
suite
itself
was
nice.
Worked
for
a
girls
weekend.
Close
to
everything
and
the
other
guests
were
very
nice.
They
stay
here
often.
I
had
to
ask
them
for
the
wifi
password.
The
only
issues
were
ha.f
with
the
suite...
water
temp
never
got
hot
at
all
the
entire
stay
even
with
it
all
the
way
on
hot
and
there
were
a
few
roaches/
water
bugs
in
the
kitchen
area.
If
your
looking
to
be
closer
to
everything,
this
place
is
great
for
you,
just
be
prepared
to
deal
with
a
bad
management
team,
water
bugs
and
lukewarm
showers.